doccentre
Services
EDMS Agenda
 CMHC Overview
 doccentre Services
 CMHC’s Publishing Initiatives
 Docushare Content Management Timeline
 CMHC’s Future IM Strategy
CANADA MORTGAGE AND HOUSING CORPORATION
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CMHC Overview
 Canada Mortgage and Housing Corporation
(CMHC) is Canada’s National Housing Agency
 Housing Expertise and Advice
 Affordable Housing
 Innovative Financing Options
 Approximately 2000 employees with a presence
in every province and territory
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doccentre Services
Creative Services – Graphics, Multimedia & Web Support
Production Printing Services
Distribution Services – Mail, Warehouse & Courier
Call Centre Services – Reception, Programs & Conferences
Information Management – Digitization & Records Management
CANADA MORTGAGE AND HOUSING CORPORATION
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CMHC’s Publishing Initiatives
 93% of 3,400 products produced on-demand = Closure of offsite warehouse
 27% Reduction internal production print volumes (2012-2013)
 14% Fleet Paper Reduction (2012-2013)
 Migration from Print Publishing to Digital Publishing (mobile aps/PDAs)
 Approx. 80% of CMHC products now only available in electronic format
 In 2013- 7.6M web visits and over 35M page views
 Increase of web Content Accessibility to meet Government of Canada Standards
CANADA MORTGAGE AND HOUSING CORPORATION
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doccentre Content Management
Timeline
Electronic
Document
Storage
 OPIMS
Publication
Storage
 Catalog of
Publication for
Reprints
Workflow
Integration
Archives
 SAP integration
with Projects
 Increasing
accessibility of
archived paper
documents
 BCP for
Security and
Accessibility
 Reducing Offsite
storage
 Collaboration
across regions
and clients
 Integration with
intelligent
scanning
software
 Life Cycle
Management
with Disposition
Policies
CANADA MORTGAGE AND HOUSING CORPORATION
Future
Initiatives
 Digital
MailRoom
 Integration with
Records
Manager
(OpenText
Content
Server)
 Electronic
Forms
Automated
Process
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CMHC’s Future IM Strategy
 A successful IM strategy means that information is
being retained and disposed of based on business and
legislative requirements.
 To do disposition would mean:
 IM governance established
 OpenText and Docushare implemented and adopted
– benefits realised (other systems decommissioned)
 Near zero use of desktop or shared drives
 Storage needs flat or reducing
 The result is that we have a trusted repository of
information that is searchable and auditable.
 The business outcome – less time managing
information and more time analysing and using
information.
CANADA MORTGAGE AND HOUSING CORPORATION
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