PROCESS ANALYSIS
CSSR
DIAMONDS represent
decision points, e.g., yesno, pass-fail, or true-false
ARROWS indicate the
direction of the process
START/
INPUT
OVALS represent inputs &
outputs. Inputs include the
actions, information, or
materials that start the
process. Outputs
include the reports,
products, or services that
result from the process
ACTIVITY
YES
DECISION
BOXES represent
steps or actions, i.e.,
the operations
performed
NO
HOLD
FOR EACH PLAN ELEMENT DETERMINE THE FOLLOWING:
C.
A. Activities/Data
1. Goal(s)
2. Major tasks and activities
3. Major decisions made as part of this element – final word?
D.
4. Technology utilized
5. Inputs (e.g., key data utilized in this element)
6. Outputs (e.g., data, documentation or specific products)
7. Time it takes to complete
E.
8. Metrics utilized to measure effectiveness (or other actions
utilized to assess whether the element is working)
B. People
1. People (positions) involved in execution
F.
2. Influence requirements
© 2012 William R. Bryan. All rights reserved.
ACTIVITY
CIRCLES indicate
holding, i.e.,
temporary
halts in the process
Policies/Procedures
1. Compliance/regulatory requirements
2. Policies involved
3. Procedures (SOPs) involved
Cost/Revenue
1. Time/headcount involved
2. Cost incurred
3. Revenue/income generated
Enhancement Opportunities
1. Problems/issues/questions
2. Process improvement opportunities
3. Diversity opportunities
Integration
1. Key linkage of this element to other processes
END/
OUTPUT