Service Information - Scamps Out of School Care and Holiday Clubs

Beechgrove Scout Hut
Oakhill Crescent Lane
Aberdeen AB15 5HY
www.scampsosc.com
Tel: 07774 314017 Nita/Jane
07792 768202 (Ruth)
E-mail: [email protected]
Dear Parent/Carer,
Below are the up to date Club details – please have a good read through and let me know if there
are any areas you wish to discuss further.
Contact details:
Call Nita (manager) or Jane (assistant manager) on 07774 314017 This is the Club mobile and should
be used for all day to day bookings/cancellations etc.
For accounts, registration or membership enquiries or in the case of an emergency please contact
Ruth (managing director) on 07792 768202
If there is no reply, please leave a message and we will get back to you as soon as possible.
Email: [email protected]
Website:
www.scampsosc.com
We are registered with Scottish Social Services Council (SSSC) and Social Care and Social Work
Improvement Scotland (SCSWIS) Our registration number is CS2013315234 and we are registered for
a maximum of 40 children daily/per session (Primary School age between 4 and 12 years of age
approx.)
All our staff are PVG enhanced checked, SSSC registered and undergo in depth induction training as
well as regularly attending on-going training to enhance CPD (continuing professional development)
Abbreviations:
BSC – Before School Club - Minimum of 2 sessions per week
ASC - After School Club - Minimum of 2 sessions per week
HPS - Holiday Play Scheme – Full registration MUST be completed prior to the start of HPS in order
to access the HPS
Ad-Hoc – For additional sessions – first come first served basis and only where space is available
and payable whether used of not (registered members only)
Scamps | Service Information | Reviewed & Revised June 2016 |Confidential
Contract Care (Term time provision):
BSC - Before School Club:
BSC NON Attendance:
07:30pm to 09:00am (drop off at Mile End Primary School only)
Please ensure you let staff know in plenty of time but by latest
08:30am
ASC – After School Club:15:15pm to 17:55pm (collection from Mile End Primary School only)
ASC NON Attendance:
Please ensure you let staff know in plenty of time but by latest
14:30pm
HPS (Holiday Provision):
HPS - Holiday Play Scheme:
HPS NON Attendance:
During Easter / Summer / October holidays and all in-service days.
08:00am to 17:55pm - Core hours are 9am-5pm
Please ensure you let staff know in plenty of time but by latest
09:00am especially on trip days.
We are closed for the 2 week Christmas/New Year holiday period or all Local Aberdeen Holidays.
We are also closed the last 2 weeks of the summer holidays for essential cyclical maintenance.
All dates will be confirmed nearer each holiday period.
If numbers are too low, we may not operate but you will be advised if this were to happen.
New Start Primary 1 Pupils:
With all new start pupils there is a settling in period at school and the days are shorter than normal.
Your registration will start at the beginning of the term to ensure your place. However, we are
unable to provide child care for hours outwith our usual service hours. You will need to organise
additional care during these weeks of transition. Once your child is going to school during set hours
we can drop off and/or pick up as normal. All P1 children will be given the highest level of care and
comfort during this time as we understand all children are individuals and can react to starting
school differently. We always ensure that children are handed over to their respective teachers at
the start of the school day. We ask that you inform your child’s teacher that they attend Scamps and
on which days so they are able to support your child into this new routine.
Drop off at school:
Mile End Primary School only.
ALL children will be escorted on foot to school from BSC arriving in time for the first bell at 08:55.
Our staff members will remain in the school grounds with the children to ensure that all children are
safely in school before leaving the premises. At this point responsibility for the children reverts to
the school.
Collection from school:
Mile End Primary School only.
P1-7 ALL children must make their way to the designated meeting point at the gym hall doors to
be met by staff at 15:15pm
P1-4 Will be escorted by foot to ASC by staff members
P5-7 Can if permitted and with written parental consent; make their way using the designated
route to ASC and sign into the service no later than 15:45pm (if not arrived in club by this time we
will implement our Missing Child Policy). We can rescind this at any time if a child disobeys the rules
and/or is deemed disruptive to the group or a danger to himself or others.
Scamps | Service Information | Reviewed & Revised June 2016 |Confidential
Before and After School Club: Escorting is carried out on foot by qualified, responsible staff. We
Escort to and from Mile End Primary only. It is understood that your child will be able to walk this
short distance. On very rare occasions we may need to escort by car, this will depend on ratios. Any
cars used for this purpose will have full & adequate insurance policies in place. We accept children
from other schools where they are able to make their own way to ASC or be dropped off.
Holiday Play Schemes: We can accept children from other schools and in other areas during Holiday
Play Schemes but the Parent/Carer is required to drop off and collect from the service. If you wish to
collect your child early; please check our schedule for the day and notify staff.
Membership Fees:
£25.00 per child for first time registration (compulsory Club Cap included in price)
For families of 3 or more children, registration fees are capped at £60.00 for first time
Information updates are compulsory in April & October each year.
Full re-registration is required if updates lapse.
BSC | Before School Club:
07:30am to 09:00am
£ 8.00 per child per session – Contracted care
£ 10.50 Ad-Hoc per child per session (space permitting to registered members only)
ASC | After School Club:
15:15pm to 17:55pm
£12.00 per child per session – Contracted care
£14.50 Ad-Hoc per child per session (space permitting to registered members only)
Late collection (anything after 6.00pm) will incur late fees @ £10.00 per child,
per every 15 minutes late (or part thereof).
HPS | Holiday Play Scheme:
08:00 – 17:55
£30.00 per child per session/day
Late changes/bookings will have additional charges @ £5.00 per child and only allocated if space
allows.
No refunds for cancellations after the cut-off date as staffing is pre planned & trips pre-paid.
During HPS, Trips/outings & some crafts/activities, will incur additional costs, you will be advised of
these in advance via the activity/booking sheets.
Breakfast, Snacks & Lunches:
BSC
Breakfast is included and will be served to all children signed in before 08:00am
ASC
One snack included in daily fees served at approximately 16:00pm
HPS
Two snacks included in daily fees one at 10:00am and one at 16:00pm (approx.)
Some days on HPS we will provide the children with a hot lunch.
You will be notified which day/s. This is optional, but will be included in the fees.
Children should arrive at HPS having already had their breakfast and with an adequate packed lunch
and a water bottle unless advised otherwise. We do not have refrigeration space for packed lunches
so please provide food that does not require specific refrigeration or please include an ice brick for
freshness. Breakfast is not routinely served at HPS.
NHS EXCLUSION Policy – Please note that the NHS Exclusion Criteria for illness is displayed on the
Scamps notice board and will be implemented as and when required. Please see policy for details.
Refunds or alternative dates are not given for absence through sickness.
Scamps | Service Information | Reviewed & Revised June 2016 |Confidential
Bus Fares: During day trips we often use public transport. Bus fares will always be included in the
trip fees shown.
Club Cap: Every member using HPS has a club cap* to be used on trips and outings during our
holiday play schemes or in service days. This is primarily as a security measure so we can easily
identify your child.
*(Cap price is included in the registration fees. Club cap will be held in club for your child).
Bi-annual updates are now required by the Care Inspectorate on all paperwork – April & October.
If you allow your membership to lapse despite reminders your details will be removed from the
database system and you will no longer have access. You will be required to fully re-register in order
to access the club facilities. You will be charged again for registration.
Invoices & Payments:
All invoices are issued by our accounting software Xero via email. Please ensure you give us an email
address that is accessed regularly. Invoices are issued on or around the 20th of the month and due
for full payment by 5th of the following month. All payments should be made via online or internet
banking (this keeps our bank fees at a minimum and payments are easier to track)
Please make sure you put your child’s name as a reference. If paying by childcare vouchers, please
be aware that the date you sanction payment is NOT the day we receive it. Usually we will get an
email saying that payment will be made in 3-5 days and it will often take a further 2-3 days to
register in our account.
Child Care Voucher Companies we are currently registered with: Edenred, Sodexo, Care4,
MyFamilyCare, Fideliti, Computershare, Childcare Plus, Allsave, Kiddivouchers, Busy Bees, FairCare
and Mid Counties Cooperative.
If you don’t see yours listed above, please let me know and we can give you the details and arrange
to become registered.
We DO NOT accept cash or cheques as we are not insured to hold it on the premises and staff are
not insured to carry it to the bank. Please contact Ruth if you wish to discuss this.
Any member with unpaid invoices for 30+ days will no longer be able to access the club’s facilities
until all arrears are brought up to date.
Pre-Registration/Familiarisation Visit:
We welcome and strongly advocate that you come for a pre-registration visit with your
child/children and meet the staff, see the club setting and all the things we do.
Please do not hesitate to contact Nita or myself and we will be happy to arrange this; usually we say
afternoons between 16:30pm and 17:30pm are best, but we can be flexible around your needs.
Thank you for considering Scamps Out of School Clubs for your child care requirements.
With thanks and kind regards,
Ruth B. Gauld
Managing Director
Scamps | Service Information | Reviewed & Revised June 2016 |Confidential