Kiwanis Nursing Home Strategic Action Plan 2010-2015

Update: Apr 25, 2012
GOAL
To enhance the existing
building so it can better serve
the needs of residents and staff
Infrastructure: Existing Building
 Completed:
 Prioritized list with input from residents, staff &
Board
 Memory Garden door (drapes & wind break)
 Replaced asphalt walking paths, backyard fence,
front entrance sidewalks & concrete
 Beauty Parlor Room & Equipment
 Resident room privacy curtains (two wings)
Infrastructure: Existing Building
 Completed (continued):
 Laundry room shelves & new sinks
 Staff lunch room (water dispenser/microwave)
 Energy efficient lighting installed
 Attic ventilation upgraded
 Blanket warmer purchased and installed
 New resident/visitor sitting area (removed old
resident smoking room)
Infrastructure: Existing Building
 Completed (continued):
 Air conditioning upgraded for laundry room &
Heritage Room
Infrastructure: Existing Building
 In progress:
 Resident bathroom door vents
 Improvements to two Resident Lounges
 Improvements to tub rooms (staff
initiative)
 Replace stairs to basement
Infrastructure: Existing Building
 Focus for next quarter:
 Update prioritized project list through
resident, family & staff brainstorming
sessions
 Complete “in progress” projects
 Install backflow prevention valves as per
PNB specifications
GOAL
To build an extension and carry
out major renovations to the
existing building
Infrastructure: Major Addition
 Completed:
 Meeting with MLA Bruce Northrup to outline
priorities and concerns
 Meeting with NHS May 25, 2011
 On-site visit by Minister of Social Development
Sue Stultz Oct 20, 2011
30 BED EXPANSION ANNOUNCED
BY PNB ON MARCH 15, 2012
Infrastructure: Major Addition
 Focus for next quarter:
 Work with NHS officials to ensure our priorities
are included in expansion project
 Staff, resident & family brainstorming session re
expansion project
 Prepare plan to address any priority items that
will not be funded by PNB – ie. how to include
them in the design, how to get project estimates,
how to raise funds
GOAL
To improve the effective use of
computer technology in the
workplace
Technology
 Completed:
 RIM software now used for resident
records
 Individual training for all computer users
 Updated computer use policies
 Inventory listing of computer equipment
currently in use
Technology
 In progress (and focus for next quarter):
 Finalize plan for replacement and/or
upgrade of current computer software and
hardware
 Investigate costs/infrastructure
requirements for wireless internet
GOAL
To create a workplace environment
that is supportive and teamoriented, and where each staff
member has clearly defined
responsibilities, accountabilities,
and performance measurement
standards
Staff Recruitment & Retention
 Completed:
 Updated written position descriptions
 Education Coordinator named
 Appreciation gifts/meals for Nurses Week,
Support Services Week & Administrative
Assistant Day
 Annual Staff Appreciation event in August
 Lawtons Employee Discount cards for all staff
Nov 2011
Staff Recruitment & Retention
 In progress / Ongoing:
 Improved communication (Upcoming Events, lead
hand email, etc.)
 Performance reviews
 WorkSafe NB programs
 Regular bi-weekly on-site in-services
 Back in Form training
 Employee Wellness Challenge (Feb-Apr ‘12) –
healthy eating, exercise, mental health, living
smoke free
Staff Recruitment & Retention
 Focus for next quarter:
 Increase focus on Joint Health & Safety
Committee – training and committee led inservices for all staff
GOAL
To maintain and improve a
supportive, compassionate and
home-like environment in
which each resident can enjoy
the best quality of life possible
and receive the highest standard
of personal care
Resident Focused Programs
 Tasks related to this goal will begin in Fall
2012:
 Identify & prioritize resident programs &
services
 Develop strategies for improvement
 Review & update resident care protocols
GOAL
To develop an effective
communication strategy to
enhance communication with,
and among, all Kiwanis Nursing
Home stakeholders
Communication
 Completed:
 Mission/Vision/Values Statements added
to website, admission booklet, front
entrance, etc.
 Admission booklet was updated in
December 2010
 Family meetings April & Nov, 2011
Communication
 In progress:
 On-going initiatives –





Management attendance at monthly Resident
Council meetings
Upcoming Events poster posted weekly
Pictures/articles sent to local media
Quarterly newsletter/email sent to all families
Staff updates being sent by email
Communication
 In progress:
 On-going initiatives (continued) –

Regular informal updates by Administrator to
MLA
Communication
 Focus for next quarter:
 Continue on-going initiatives (previous
slide)
 Maximize awareness of website
 Family meeting (focus on expansion) in
May/June 2012
GOAL
To maintain and enhance
existing partnerships, and
develop new ones, in order to
supplement resources to
improve services and facilities
for our residents and staff
Partnerships
 Completed/In progress:
 Participation at regional/provincial workshops
& meetings (on going)
 Sussex Middle School (Adopt-a-Grandparent)
 SHC Auxiliary (Beauty Parlor project)
 Garden Tour (community support)
 Focus for Next Quarter:
 Develop strategy for volunteer/community
partnership programs
GOAL
To develop a strategic plan for
the assets and operations of
Bryant Drive Holdings Inc.
BDH - Strategic Plan
 Completed:
 Review of Bryant Drive Holdings Inc.
assets & operations complete - strategic
planning exercise in February 2012
 “Next Steps” document reviewed by Board
in March 2012
BDH - Strategic Plan
 In progress & focus for next quarter:
 Work on “Next Steps” action items for
Bryant Drive Holdings – rent analysis,
land agreement, survey of other NH
Foundations
GOAL
To maximize the fundraising
opportunities for Kiwanis
Nursing Home
BDH – Maximize Fundraising
 In progress:
 Ongoing review of available grants
 Focus for Next Quarter:
 Develop fundraising strategy for
Expansion Project (priorities, costing, $
target, identify “Champion”)
Questions?
Comments?