HALL SUPERVISOR: JOB DESCRIPTION
Job Title:
Hall Supervisor
Reports to:
College Butler
Responsible to:
Conference & Catering Manager
Role:
To support the Butler in the supervision of day-to-day operational activities of
the Dining Hall and the Fellows’ High Table, to ensure that the Department
provides the highest possible standard of food service, efficiency and cost
effectiveness.
Main Duties/Responsibilities:







Execute a courteous, professional and discreet service at all times to contribute to an effective and
efficient Front of House service.
Direct and supervise staff and casual workers during shifts so that they meet appropriate and
agreed standards.
Deploy staff to achieve maximum efficiency, and ensure the highest possible standards are
consistently achieved.
Ensure that all staff and casual workers maintain a high standard of personal hygiene and
appearance, that the correct uniform is worn and department hygiene standards are maintained.
Direct and supervise the preparation for the lunch in Hall (including the Fellows’ High Table).
Supervise the plate service of Formal meals, Events and Fellows’ High Table dinners.
Supervise daily housekeeping duties in all areas of service delivery, including Hall, New
SCR, and Borradaille Room.









Assist the Butler in providing induction training for staff and casual workers.
Assist in organising temporary staff cover (when required) and providing induction training for
casual workers.
Keep accurate records of hours worked by staff and casual workers.
Assist in training staff to maintain service levels.
Brief staff on presentation and portion control.
Supervise Platewash staff to ensure that all cutlery, crockery and glassware are being replenished
and cleaned.
Participate in the appraisal of Catering Staff.
Assist the Butler in the care and control of College silver, ensuring that security measures applied to
the control and handling of the College silver are strictly adhered to.
Ensure staff comply with hygiene, food safety, manual handling and COSHH regulations and that
appropriate temperature control monitoring is maintained and records are kept.
Hall Supervisor, October 2015






Ensure that a safe environment is maintained for members of College, staff and members of the
public entering areas used for Front of House activities.
Assist in the completion and review of risk assessments.
Report any maintenance issues to the Butler or Maintenance Department, as appropriate.
Supervise the correct handling and serving of wines during meals and functions.
Ensure accurate daily records are maintained of wines and meals taken by Fellows in the absence of
the Butler.
Assist with cellar management and stock control of the College and Fellows’ Wine Cellar.
The Hall Supervisors will also be required to provide cover for the Servery Supervisor during times of
absence.
The above is not an exhaustive list of duties. The post-holder may be asked to undertake and assist in
any other tasks as instructed by the Butler within the overall function of the role. All employees are
expected to work collaboratively to support the overall function of the Catering Department.
The post-holder will be required to attend any identified training courses to enable him/her to
competently perform the duties of the post, including health and safety training.
This job description may be subject to change due to organisational need, and following consultation
between the Conference & Catering Manager and the post holder.
Hall Supervisor, October 2015
HALL SUPERVISOR: PERSON SPECIFICATION
Essential
Excellent organisational, time management and planning skills
Effective interpersonal skills
NVQ Level 2 in Hospitality Supervision and previous experience of leading a team
Ability to motivate staff
Experience in a customer-facing role
A positive attitude towards work, customer focused and a friendly disposition
Basic Food Hygiene Certificate and preferably Intermediate Food Hygiene Certificate (training will be
provided where required)
Ability to work under pressure to meet deadlines
Able to work in harmony with colleagues
Ability to adapt to changes in working practices
A willingness to adopt a hands-on approach in a varied and demanding team environment to meet
deadlines
Flexible attitude and approach to ensure that appropriate supervisory cover is provided in the
Servery and Hall at all times
Accuracy and attention to detail
Smart appearance
A good general level of education
Basic IT skills (MS Word, E-Mail, Internet)
Good knowledge of COSHH regulations and the Health & Safety at Work Act 1974
Basic knowledge of HACCP principles
Ability to respect and appreciate the traditions associated with the College
Desirable
Basic Knowledge of wines
Level 2 COSHH certificate.
Hall Supervisor, October 2015
HALL SUPERVISOR:
TERMS AND CONDITIONS OF EMPLOYMENT
Contract Type:
Permanent, full-time
Hours of Work:
37.5 hours per week; this includes split shifts and weekends according to
the prevailing roster.
During busy periods (e.g. College functions and conferences) you may be
asked to alter your shifts. As much notice as possible will be given to you
on such occasions.
Salary:
£16,297 per annum
Probation Period:
The post is subject to a six-month probationary period
Benefits:










Contributory final salary pension scheme *
Subsidised private healthcare (50%) *
Free meal in College when on duty
33 day's annual leave (inclusive of an allowance for 8 bank holidays)
Free on-site parking (when available)
Flexible working
Uniform is provided
Pleasant surroundings
Additional long-service leave
Opportunity for Personal and Professional Development
* Pension and private healthcare schemes are available after successful
completion of probationary period.
Hall Supervisor, October 2015
HALL SUPERVISOR: FURTHER DETAILS
Selwyn College
Selwyn College is a college of the University of Cambridge, situated in West Cambridge; ten minutes
walk from the City centre. It was founded in 1882 in memory of George Augustus Selwyn, Bishop
successively of New Zealand and Lichfield. Since its foundation over 100 years, the College has grown
considerably and has broadened in scope.
There are currently approximately 60 Fellows on the Governing Body of the College; the majority of
whom are teaching Fellows who cover a wide range of disciplines, in addition to some 350
undergraduates in residence, and approximately 160 graduate students drawn from universities all
over the world. The College has a committed and friendly body of non-academic staff numbering
around 120.
Selwyn College is an Equal Opportunities employer. It actively facilitates, encourages and supports the
personal and professional development of all its employees.
The Conference & Catering Department
The Conference & Catering Manager heads a team of approximately 30 staff who are responsible for
daily catering for the students, staff and Fellows of the College. The department also caters for
residential and day conferences and official functions held at the College.
Further information about the College can be found at http://www.sel.cam.ac.uk
Informal enquiries about the post may be addressed to the Conference & Catering Manager (e-mail:
[email protected]).
Hall Supervisor, October 2015