USING A BLENDED LEARNING APPROACH TO BRIDGE THE GAP BETWEEN THE WORLD OF INDIVIDUALIZED EDUCATION AND THAT OF COLLABORATIVE WORK R. Fernández-Flores1, B. Hernández-Morales2 Dirección General de Cómputo y Tecnologías de la Información y la Comunicación de la Universidad Nacional Autónoma de México, Cd. Universitaria, México, D.F.04510 (MEXICO) 2 Depto. de Ingeniería Metalúrgica, Facultad de Química, Universidad Nacional Autónoma de México, Cd. Universitaria, México, D.F.04510 (MEXICO) 1 Abstract The professional world is not a world of isolated individuals but it is constituted by people who communicate and collaborate in solving problems. In fact, collaborative work is one of the skills requested by employers and, therefore, one that the use of ICT in the classroom must develop. This paper describes how using Moodle tools such as "forum" and "wiki", together with learning objects, helps achieving collaborative learning. The methodology was applied in an Engineering course that is taught based on a problem-solving strategy. A group of about 30 students was subdivided into four teams. For each of the four teams, a forum and a wiki were created within Moodle. Through the wiki, students built a web page with the steps they took to solve a given problem, including sub-tasks distribution. That allowed them to navigate from one topic to another in a nonlinear way, introduce graphic files, etc. On the other hand, forums were used to document the information exchange that occurred while solving a problem. This is the same information that normally flows clandestinely while solving traditional individual exams. The final grade was obtained by weighting the work documented in the wiki and the forum with other elements such as class participation and exams. The advantage with this approach is that the final grade does not depend on the exams alone but also on the collaborative work done throughout the course. This paper shows the results obtained during a full term as well as an initial assessment of the student’s opinion about this methodology. Keywords: Collaborative work, LMS, Blended learning, ICT in the classroom. 1 INTRODUCTION When a course starts, it seems that teachers and students have different purposes. Students attend classes mainly to pass the course while the teacher aims at getting the students to learn material that, to him/her, is very interesting. Thus, this work is inspired by the desire to make compatible both purposes: that students pass the course and ... learn. To achieve both goals, one needs to rethink how learning is acquired throughout the course and the way the student work it is graded. The traditional teaching practice, impractical and focused on the individual and not on teamwork, is also changing with the use of Information Technology and Communication (ICT) [[1] Stenseth (1999), [2] Murchú D (2005)]. On the other hand, the most common procedure to assess learning has been through the use of traditional tests that attempt to measure what the student has learned during a course without considering collaborative work. This practice is obsolete because the students have access, through their mobile devices, to a large amount of information on the network and there is no reason to restrain them from using it even during exams. Moreover, during a test, students can communicate with other students in the classroom as well as through text messaging with other students outside it, which faces teachers with the dilemma of either becoming a students' custodian during exams or allowing free exchange of information among them. This second possibility, much closer to the conditions in which professional work develops, requires a reformulation of how to assess and work in class. In this paper we share an attempt to rethink the methodology of team work using ICT. In particular Forum and Wiki tools from Moodle were used with the goal of encouraging and organizing collaborative work while improving learning assessment, such that the final grade did not depend on the exams alone but also on collaborative work the student did throughout the course. 2 METHODOLOGY 2.1 The course The experience described below was conducted with a group of 19 students that enrolled in the Heat Transfer course which is one of the courses required for the undergraduate degree on Metallurgical Chemical Engineering at “Universidad Nacional Autónoma de México” (UNAM). The course, taught in two sessions per week during 16 weeks, belongs to the second year of the curriculum. One of the weekly sessions is devoted to teach the course’s theory and the other to apply the theory to solve problems. Theoretical sessions were held in a conventional classroom, while practical work was conducted in a computer laboratory. A similar experience, conducted with another group in previous years, has been described elsewhere. [[3] Fernandez-Flores (2015)]. 2.2 Students Although the course is planned for students belonging to the same class, actually not all students have the same background when the course starts. Some of the students who participated in the experience described here enrolled in the course for the first time, others did it for the second time and the remainder attended the sessions to prepare for a supplemental examination. The students did not necessarily enroll in common courses apart of Heat Transfer, live in different parts of the city and meet each other only in the classroom, on school days. Students had different schedules and limited time to meet outside the classroom. All these elements make the formation of teams difficult. Another aspect to consider when rethinking the teaching methodology is that of the different technical skills and ICT skills that students have. In the case of this experience, they already knew how to work with word processors and spreadsheets, but not with languages such as HTML. 2.3 Teams To integrate the teams, the professor initially asked all students who wanted to volunteer as a team leader. Since only one student volunteered, the leaders of the three remaining teams were selected by the teacher. The teams then then formed around those leaders depending only on how close they sat that day with respect to each leader. The initial team integration had as main goal that teams could start working right away; the teams were not forced to maintain their initial structure. That was particularly true because the students had, at first, little clarity about the roles each one would play within the team as they were not used to do team work. Once students knew each other through the work they were doing, the teams were reorganized among themselves; in one case a team changed its leader. 2.4 Blended Learning The course was taught with a blended learning methodology. A Learning Management System (LMS), Moodle, was used to manage the exchange of learning materials with the students as well as the reports they generated. The Heat Transfer course created in the LMS was divided into 16 weeks. For each one of them, learning materials were uploaded so the students could work with them. Microsoft PowerPoint presentations, used to teach theoretical sessions, were uploaded in the corresponding week so that students had access to them at all times after class. Learning activities were prepared for each of the application sessions. Access to those activities through the LMS was allowed for each student only if he/she had previously answered a quiz. The purpose of this requirement was to standardize the level of theoretical knowledge of each of the team members before they started working together, given that attendance to the class in which theoretical foundations were explained was not mandatory. For each of the four teams a Forum and a Wiki were created in the LMS, using native tools in Moodle. Access to wikis and forums was allowed only during the time when students were in the computer laboratory. This requisite was set to encourage students to finish the work in the time planned for the activity. 2.5 Application sessions The work during the application sessions was based on answering a learning activities guide. To do so, a series of simulators, built with Mathematica, which we have already described elsewhere [[4] Hernández-Morales et al. (2015)] were available for the students. The day of the application session, students worked in the computer laboratory, where they accessed the guide through the LMS. The team leader created a new page in the wiki for that day's session and started a new discussion in the team's forum to organize the work. Typically, what happened was that some time passed, during which students read the activities they had to perform, and then began to organize themselves, distributing the workload. The degree of the leader’s involvement regarding this step varied from team to team. 2.5.1 Forums Communication among students from a given team almost always occurred through the forum, but it was difficult to avoid oral communication among themselves. Fig. 1 shows an example of the exchanges among team members in one of the forums (Team 3). In each of the 10 lines shown there are: 1) the topic, 2) the name of the person that initiated the discussion (usually the team leader), 3) the number of replies for the particular topic, and 4) the time and date of the last reply. In this case one can see that besides the team's leader also the teacher (“Rafael Fernandez”, topic No. 5) and other student of the same team started discussion topics at the forum. Figure 1. Example of the work developed in the forum by Team 3. The following is an example (translated from the original in Spanish) of the exchange held between students in the forums. It is taken from the discussion in the topic “Radiation” during an application session: Student One: “Hey I have a little trouble understanding the problem, as I understand it I get the temperature of the sun from its peak wavelength with Wien's Displacement Law and then I have to input that data in the simulator to see how does the graph behave, is it not? Team Leader: “Yes, compare with the graph of the slide 30 of the presentation. The information we need is included in slides 7 and 8. I think the last paragraph is only about making the calculation as he did it in class, it does NOT come to the distribution function between two limits of the electromagnetic spectrum”. 2. 5. 2 Wikis. Once the problems in the guide had been solved by the team, they had to publish the solution on a website created collectively (wiki). It is a single website for each team, with different sections, one for each week. Fig.2 shows as an example, a portion of the page created by one of the teams to work on the topic “heat transfer under un-steady state conditions”. Figure 2. Screenshot of Team 2’s wiki, showing the results obtained when using a simulator to solve the activity assigned. 2.6 Grading The student grade was obtained considering their collaborative and individual participation in the course activities as well as the grade obtained in exams during the term. The percentage of the final grade given to each element of the course and the split between collaborative and individual work is presented in Table 1. It can be appreciated that the exams account for only 24 % of the final grade and that collaborative work represents 50 % of the final grade. Table 1. Weight of different course elements for the final grade. Item Collaborative work Individual work Total Class participation 6 6 Quiz 10 10 Application sessions 20 20 Exams 24 24 Wiki (Individual) 10 10 Wiki (Collaborative) 30 Total 50 30 50 100 The grade for student participation in the wiki includes both collaborative and individual work. The grade for the collaborative work done on the wiki was determined by the teacher after analyzing the data in the wiki and was the same for all members of a given team. The grade for the individual work within each team was assigned by the team leader; he/she not only reported the grade but also had to explain why did he/she assigned that grade. To help them assigning this grade, a guide was developed and handed to team leaders. As seen in Table 1, the grade given by the teacher represents 30% of the final grade, while the grade given by the team leader accounts for another 10%; thus, the work done on the wiki represents 40% of the total score for each student. The difference between the application sessions done each week and partial tests is their coverage. The partial tests covers not only a single subject, studied the previous class, but all the subjects of the syllabus unit being evaluated. Each partial exam has a weight of 8% of the final grade and, therefore, collectively contribute 24% of the total score. In addition to the 10% that the leader´s evaluation of wiki contributes to the final grade of each student, other factors contribute to the grade of individual activity, such as student participation in the classroom during the theoretical sessions, the answer to the quiz they ought to complete to be allowed to participate in the application session, and their participation with their teams in answering the guide. 3 RESULTS 3.1 Leadership The first result of the collaborative work, was the change of leadership. Three of the initial four leaders held their position but one of the leaders, who had been selected by the professor, was "replaced". The change did not happen formally, but it did occur during the team’s work. The organization and distribution of tasks were done by another team member. The initial leaderships were kept or modified based on the commitment shown by the leader. 3.2 Collaborative work? Most of the "collaborative" work done the firsts weeks was organized at first, in a scheme in which each student in a team was in charge of some of the tasks and then included the result into a work signed by all the members. Collaborative work was rather a fragmented one. The teacher's insistence, that the results uploaded to the wiki must be previously analyzed in group discussions within the forums, slowly made the work more and more truly collaborative. 3.3 Wikis and Forums In analyzing the forums and wikis from different teams, it appears that students felt more comfortable working with the former than with the latter. Students used the forums to distribute tasks, discuss ideas for solving problems and analyze solutions, while wikis were basically used as a destination in which to publish the results of the work, but not as a tool for collective work. Wiki’s advantages, such as the easy with which one can include comments, compare versions, upload images and multimedia files, and facilitate navigation, were underused. 3.4 Application sessions and exams The weekly application sessions and the three exams were essentially the same type of activities; however, interest in the exams was greater, as measured by the number of interactions in the forums. 3.5 Students opinion During each week of the course a survey on educational materials and their relevance to the course objectives were included in the LMS. In each survey, besides multiple choice questions, an open response question was also included. In Fig. 3, an histogram showing the relevance of the learning materials towards achieving a particular objective (in this example, related to “heat conduction under unsteady-state conditions”) is shown. More than 66 % of the students thought that the materials accounted for 71 % or more of their success in achieving the particular objective. Similar results were obtained for other topics. Figure 3. Example of student responses to a typical weekly survey. Some examples of the student’s response to the open question in the survey are given in Fig.4. Given that it is an open question, the responses varied: “Thank you !!!” Mentioning that one student had difficulties understanding the problem statement “The problems helped understanding concepts” Technical comments drawn from solving a problem Stating that the videos helped understanding the system’s response. Figure 4. Example of student responses to a typical open question. 4 CONCLUSIONS AND FUTURE WORK While early results are encouraging, it is obvious that there are many areas of opportunity to improve the learning experience. Clearly, there is a need to better exploit the potential of the wiki tool. The teacher, from the beginning of the course, must explain clearly how a website is built with the methodology of a wiki and all its advantages. The main reason why the "collaborative" work became fragmented work was the need for students to complete the activity under a time constraint. The problems used in the application sessions were -with little adaptation- the same we have had used for individual work, in the past. It is necessary to develop ad hoc exercises designed to encourage collaborative work. REFERENCES [1] Stenseth B. (1999) Pedagogy and technology http://www.ia.hiof.no/~borres/pedtech/article/teacher.html Last retrieved on May 9, 2016 [2] Murchú D (2005) New Teacher and Student Roles in the Technology-Supported, Language Classroom. http://www.itdl.org/Journal/Feb_05/article01.htm. Last retrieved on May 9, 2016 [3] Fernandez-Flores, R Hernández-Morales (2015) Uso de las TIC en el Salón de Clase: la Experiencia del Desarrollo y Uso de Materiales Educativos en un Curso de Transporte de Energía. Memorias del Encuentro Universitario de mejores prácticas de uso de TIC en la educación #educatic2015: Ciencias Físico-Matemáticas y de las Ingenierías [4] Hernández-Morales B, Fernández-Flores R & Beltrán-Fragoso B. ( 2015) USING COMPUTATIONAL SIMULATIONS TO CLARIFY BASIC CONCEPTS IN HEAT AND MASS TRANSFER AT THE UNDERGRADUATE LEVEL.
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