SECOND CHANCE HEADWAY CENTRE JOB DESCRIPTION Post: Business Manager Location: Second Chance Headway Centre, Wakefield, West Yorkshire Hours: 35 hours/week Salary: Negotiable, dependant on experience Reporting to: Chair of the Board of Trustees Main Purpose of the Role To work with the Clinical Lead and Board of Trustees to enable the achievement of the aims and objectives of the charity. Manage the charity’s strategic plan and to develop and implement a three year rolling business plan to ensure the future growth and financial stability. Represent the charity in conjunction with various public organisations and to develop and maintain relationships with key external partners and agencies Key Accountabilities Prepare, implement , and monitor annual business plans Ensure good governance of the charity in liaison with the Clinical Lead and BOT Ensure that the legal requirements and reporting of the registered charity and company limited by guarantee are maintained. Provide management information and reporting to the Board of Trustees on a regular basis to reflect the progress against plan and future strategic growth. Prepare monitoring reports and statistics in consultation with the Clinical Lead. Ensure that all service delivery contractual requirements are met. Increase the charity’s profile and awareness in the community. Manage the charity newsletter, website, and social media connections. Maximise fundraising activities and develop new income streams with accurate reporting to funding bodies (eg National Lottery) as required. Develop, plan, and deliver a new fundraising strategy to maximise income to enable financial stability of the charity to be achieved. Develop and maintain long term relationships with new potential donors and supporters. Research and approach grant making trusts and foundations with a view to achieving regular funding to meet the charity’s objectives. Plan the development and growth of the charity finding suitable premises and staffing to provide this growth. Manage all financial aspects of the organisation, in conjunction with the Finance Assistant and external auditors, to enable financial stability to be maintained. Ensure that all Health and Safety regulations are met and procedures in place to provide a safe environment for the staff, volunteers and members. Undertake any other reasonable duties that the Trustees deem relevant to the post. This job description does not form part of the contract Person Specification: Essential Educated to degree level or with a management qualification. Experience of working with people with a learning disability. Experience in the development and implementation of strategy, business plans and operational policies. Experience of managing, supervising and supporting paid staff. Sound financial awareness and understanding management accounts, and experience in managing budgets. Worked previously in a multi-disciplined team Track record of developing a culture focussed on driving up standards and performance. Highly motivated and able to work on own initiative as well as part of a team. Excellent verbal and written communications skills. Ability to ensure confidentiality of charity and members’ information. Ability to network and communicate with a wide range of stakeholders including healthcare professionals, commissioners, fundraisers, colleagues and members. Excellent organisational, administrative and time-management skills. IT literate with a good working knowledge of MS Office applications Willingness to work flexibly, including evenings. Desirable A PR/ Marketing qualification First Aid qualification Knowledge and understanding of working with brain injured adults Experience of working with and managing volunteers. Experience of working at a senior level in the charitable/voluntary sector
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