Driver Diagram
Aim
P1
Secondary Drivers
Primary Drivers
P2
B1
Optimise the
workforce
Capability-building
P3
Improve resident
safety by
reducing the
incidence of
harms* by 50%
by January 2018
P4
Develop a personcentred, positive
safety focused
culture
Staff retention /development
Positive user / carer experience
Open & transparent communication
P5
P6
O
Committed and engaged leadership
Improve systems and
processes
P7
Balanced Risk Assessment
Safe handovers of care
Standardised practice / policy / processes
Evidence-based initiatives & interventions
Building QI capability
P8
*Harms are defined as medication errors, falls with harm and pressure ulcers
P9
The Safer Care Homes Collaborative: Measurement Strategy
Measure
ID
Name
Type
Frequency
Source
O
Number of Harms
Outcome
Weekly
Care Homes
(via Collection Sheet)
O1
Number of Falls With Obvious Harm
Outcome
Weekly
Care Homes
(via Collection Sheet)
O2
Number of Medication Administration Errors
Outcome
Weekly
Care Homes
(via Collection Sheet)
O3
Time Between New Pressure Ulcers
Outcome
Weekly
Care Homes
(via Collection Sheet)
P1
Number of Falls
Process
Weekly
Care Homes
(via Collection Sheet)
P2
Care Homes Staff Turnover
Process
Monthly
Care Homes
(via Collection Sheet)
P3
Mandatory Training Compliance
Process
Monthly
Care Homes
(via Collection Sheet)
P4
Staff Satisfaction Survey
Process
One Week Per Month
Haelo made survey and ballot box,
collected in person.
P5
Number of Compliments/Complaints
Process
Monthly
Care Homes
(via Collection Sheet)
P6
Project progress assessment
Process
Monthly
Project Progress Sheet
P7
QI Skills Survey
Process
Every Learning Session
QI Skills Sheet
B1
Number of Unplanned Hospital Admissions
Balancing
Weekly
SRFT data warehouse