Nicole Afable Professor Vermillion MKT 202 3/3/15 Blanca’s Soup Cart Recommendations The results of the research for Blanca’s soup cart help to distinguish her company’s best choices when it came to product, place, profit, price, and target market. First, it was important to determine the most popular soups within the consumer population (held at least 25% of customer votes)—Broccoli & Cheese, Beef Chili, Vegetable, Black Bean, Tortilla and Chicken Noodle. Next, the place of the location amongst the DePaul Loop Campus offered a greater profit of $190,200 a year in comparison to the competing location of Wicker Park bringing in only $89,325. The chosen price of using the optimal price point of $4.25 per unit of soup meets the range of acceptable prices. Although a higher pricing of soup at $5.25 per unit would bring forth a faster breakeven point, more customer would be willing to purchase from Blanca at a price that is lower. The most effective target markets to advertise Blanca’s soup business would be the racial group of African Americans since they hold the highest frequency of soup consumption (35). Lastly, if Blanca were to add an additional product to her company, the best lunch choice would be hot dogs, for they have the most similar correlation with soup likeability. Product Strategy Blanca needs to determine whether opening a soup cart in front of the DePaul Loop Campus, or staying in school to pursue a career at $32,000 a year will be a more successful choice. The first step is to determine which soups should be sold if a soup cart were to open up. In order to do this, 133 students were told to write down their top five favorite soups on a piece of paper. The data was then collected and organized in an Excel document. For every soup that a respondent wrote down, a number “1” was used to record a point for that particular soup choice. Using this point system, the total of each soup type was then added up by taking the sum of the points. The top five most popular soups could then be determined by these sums. The results of these top five soups included Broccoli & Cheese (113 votes), Beef Chili (69 votes), Vegetable (63 votes), Black Bean (62 votes), and Southwest Tortilla soup (55 votes). These top five soups are now the evoked set. To further display the results of the 133 respondents and their soup choices, the response frequency had to be calculated. In order to do this, the total votes of each individual soup were divided by the number of respondents (133). The percentages or response frequencies of the soups were presented in a bar chart from the most popular to least popular soup. A line was drawn to show the cutoff point of 25% or more of the students. The evoked set would be more easily distinguished by over passing that cutoff point. This is because the soups of Broccoli & Cheese, Beef Chili, Vegetable, Black Bean, and Southwest Tortilla hold the following response percentages: 85%, 52%, 47%, 47%, 41%. From the results of finding the evoked set from the soup, Blanca can now determine the most profitable soups for her business based on these 133 respondents. Broccoli and Cheese, Beef Chili, Vegetable, Black Bean, and Southwest Tortilla soup held at least 25% of the response frequency as well as the greatest number of votes from the individuals when compared to all of the other soup choices. Using these top 5 soups would be the best recommendation of which to sell since they hold a majority of the votes from the respondents. Demand Estimation To further the research regarding demand, a survey of 166 individuals who were found at the DePaul Loop Campus was collected asking the following information regarding lunch: their preference of eating soup, a deli sandwich, burrito, hamburger, pizza, or hot dog from 1-6 (1 being their least preferred), the frequency in which they eat soup (never, once a year, twice a year, once a month, twice a month, once a week, or two or more times a week), their considered price for soup that is considered expensive, cheap, beyond expensive, and beyond cheap, their number one preference out of the evoked set of soups (Broccoli and Cheese, Beef Chili, Vegetable, Black Bean, or Southwest Tortilla), their gender (female or male), their race (Hispanic / African American), White, or other), and how much they agree with eating out for lunch (Strongly agree, somewhat agree, neither agree or disagree, somewhat disagree, or strongly disagree). The data collected regarding all 166 respondents and their eating frequency of soup was focused on first. The response of each individual was consolidated to find the response frequency of each of the responses (never, once a year, twice a year, once a month, twice a month, once a week, or two or more times a week). To do this, an encoding was used to sum up the number individuals who chose each response choice. The response frequency concluded the results of 72 respondents eating soup two or more times a week, 140 respondents eating once a week, 136 respondents eating twice a month, 105 respondents eating once a month, 60 respondents eating twice a year, 41 respondents eating once a year, and 62 respondents never eating soup. To calculate the response frequency percentage, each number was divided by the total of respondents to get the following: 12%, 23%, 22%, 17%, 10%, 7%, and 10%. The types of responses and their response frequency were displayed in a column chart. This showed that a majority of individuals eat soup once a week and the least amount of the respondents eat soup once a year. The next step was to calculate the category incidence frequency per year and per day. By obtaining this information, an estimate of units sold upon a chosen location can be determined. The interpretation per year was given a value of 104 for two or more times a week, 52 for once a week, 24 for twice a month, 12 for once a month, 2 for twice a year, 1 for once a year, and 0 for never. For example, the value of 12 was given to the response of ‘once a month’ considering there are 12 months in a year (meaning that individual ate soup at least one time per month in a given year). Using the same concept, the interpretation of soup eating frequency per day was calculated to have a value of .29 for two or more times a week, .14 for once a week, .07 for twice a month, .03 for once a month, .01 for twice a year, .003 for once a year, and 0 for never. By taking the response frequency for each given response, and the interpretation per year, the category incidence frequency can be calculated. The product of the response frequency and the interpretation must first be computed and then the sum of the answers for each response will give you the CIF. The CIF was totaled to 32 per year. Using the same response frequency but replacing it with interpretation per day, yields a CIF of .09 per day. Next, we had to compare the units of soup sold depending on the location of Blanca’s soup cart. The first location would be open for 4 days a week with an average of 5000 people at DePaul Loop Campus. The alternate location would be held at Wicker Park and open for 6 days. To find the number of sales per day, the CIF per day had to be multiplied by the number of people that would be at the specific location. For DePaul the sales per day would be 450. Wicker Park would yield about 113 sales per day. Taking the sales per day times the days per week that each location would be open for, will total to the weekly sales for the soup cart. This would conclude for having weekly sales of 1,800 (4 days X 450 sales per day), monthly sales, 7,800, and yearly sales of 93,600. For Wicker Park the weekly sales would be 675, monthly sales of 2,925, and yearly sales of 35,100. The same process was used to calculate the CIF per year based upon gender and upon race. For females, the CIF held a value of 14.69 and males of 16.89. When the gender frequencies were displayed side-by-side on a graph, most males responded of eating soup once a week (13% of the 616 respondents) and the least amount of them responded to eating soup once a year (3%). For females, the most responses were for eating soup twice a month (10.4%) and the least amount of them responded to eating soup once a year (4%). Based upon race, the CIF per year were 29.98 for Hispanics, 35 for Black/African Americans, 31.5 for Whites, and 32.4 for other. With the data shown in a column chart, Hispanics held the highest response frequency for each response choice but the least likely to buy soup from the CIF value of 29.98. Interpreting all of this information I would recommend opening up a soup cart in Wicker Park for 6 days a week would be the more profitable choice—bringing a greater amount of sales per year (35,100) versus opening up one on the DePaul Campus (9,600). Referring back to the previous calculations, the prediction of males being more likely to purchase soup is greater than females. As of race, the results predict that Hispanics will be the least likely to purchase soup from the soup cart (CIF of 29.98) and Black/African Americans most likely to purchase soup (CIF of 35). Price Strategy The focus here is to identify a reasonable price for the product using the Price Sensitivity Method. The responses from the 166 respondents and the prices that they consider a unit of soup to be cheap, expensive, cheap beyond consideration, and expensive beyond consideration were used. For each of these categories, intervals of $0.25 were used to organize all the data. These intervals started from a value of $0.00 to $9.99. The frequency for each range was calculated to see how many people responded with a price between the given values. Displaying this organized data into a four frequency distribution chart helped to display the Indifference Price Point, Point of Marginal Cheapness, Point of Marginal Expensiveness, and Optimal Price Point. The Indifference Price Point is the point where equal number of respondents believe the test product is expensive as believe it is inexpensive. This usually reflects either the median price that consumers actually already pay in the market or the market leader’s price of the product. This value, collected from the 166 respondents equaled $4.25. The Point of Marginal Cheapness is the point where an equal number of the respondents believe the product is expensive as believe it is too inexpensive. From the collected data, the PMC held a value of $3.25. The Point of Marginal Expensive is where an equal number of respondents believe the product is too expensive as it is inexpensive. The value of PME for soup prices equaled $5.25. The values that fall between the range of PMC and PME ($3.00 - $5.25) are seen as acceptable prices for each unit of soup. Lastly, the Optimal Price Point indicates where the same number of respondents believe the price is too expensive as it is too inexpensive. This value can be seen as the ideal price point for each unit of soup at Blanca’s soup cart. The OPP given from the collected data equaled $4.25. Given these values of the IPP, PMC, PME, and OPP, a recommendation would be for Blanca to use the price of $4.25. With this price being within the range of acceptable prices, as well as the value of the Optimal Price Point, it seems best to use this value to price Blanca’s soups. Using $4.25 per unit of soup, it would be able to bring in more profit than that of the lower PMC value. Also, because the price is around the middle value of the acceptable price range, the value would be just enough to make profit and not too risky to lose profit by using the PME. Distribution Strategy Distribution strategy helps to focus on the profit and loss of Blanca’s soup cart company at the previously calculated price points of the IPP, PME, PMC, and OPP. We are given the information that the variable cost would be $1.50 per unit (covering food, cooking, and presentation). The fixed costs, however, would vary depending upon the location—DePaul Campus or Wicker Park. Both places would need to pay a monthly fee for the cart rental ($250), food server’s license ($100), and other utilities ($250). DePaul would have to pay an additional $5,000 a month to rent on campus for a food vendor. This would total Wicker Park’s fixed costs per month to $600 and DePaul’s fixed costs to $5,600. The breakeven point helps to determine the number of units in which profit equals costs which is neither profit nor loss. By using the different price points and placing them into the breakeven formula (FC / (Price – VC)) the breakeven values were found for both locations. With these values displayed on a line graph, the greater the price was for each unit of soup, the sooner the breakeven point was able to be reached. For example, the PME Price of $5.25 would reach breakeven at 1,493 units on the DePaul Campus. On the other hand, at the same location, the PMC price of $3.25 would reach the breakeven point at 3,200 units. A forecast of the profit for each location further helped to see where the soup cart would be more successful. By using the previously calculated units sold, the profit equation (Profit = Quantity * (Price – Variable Cost) – Fixed Cost) would give us the respected monthly profit. For the DePaul location which would be open for 4 days a week with 5000 people passing through, an estimated monthly profit of $15,850 and a yearly profit of $190,200 would be made. For the Wicker Park location that would be open for 6 days a week with 1,250 people passing through, an estimated monthly profit of $7,443.75 and a yearly profit of $89,325 would be made. Considering these profit forecasts as well as the option for Blanca to work a $32,000 a year career, the most successful choice would be for her to open up a soup cart at the DePaul Loop location. This would bring her a profit of about $190,200 a year which is the best out of her three options. The perks of using this location is not only greater profit. Blanca would also be able to only have a work week of 4 days which is much less than the Wicker Park location. In the least amount of time, she would be able to reach a greater community of people (5,000). Although the price point of $4.25 would not reach a faster breakeven point as if it were priced at $5.25, the profit gained from her soup cart will still be quite high. Target Market Selection It is important to know which market to target a specific product to. With the Blanca’s product being soup, the 166 surveys can be utilized to determine her target market. Gathered data of the 166 respondents regarding gender and race were investigated first. To do this, each category of gender (male or female) or race (Hispanic, African American, White, or Other) must be organized regarding their eating frequency of soup. The previously calculated CIF males held a value of 16.89 while females held a value of 14.69. Interpreting this information shows that males have only a slightly more frequent preference of eating soup than females do. To further this evaluation, a P-value t-test was taken. The P-value of the gender data (.857) was greater than the chosen alpha of 5%. This means that we are to accept the null hypothesis and that the data is due to random sample error. This proves that both males and females are from the same population while their difference is statistically insignificant. Summing all of this information up shows that difference in gender does not affect one’s frequency in consumption of soup. To determine whether race has any affect on the frequency of soup consumption, an ftest was taken. The single factor f-test summary gave a p-value of .0001 for between groups. In comparison to the chosen alpha of 5%, the p-value was a less than the chosen alpha. Because of the lesser value, we are to reject the null hypothesis. In addition, the samples can be seen as statistically significant. In other words, the frequency of eating soup is dependent upon the race of the customer. The results showed that a customer of Hispanic background yields an average frequency of about 45.43, while that of African American background yields an average of 18. If the customer is of white background, their average in eating frequency is 10.71 while a customer of other race yields a frequency of 13.86. Although Hispanics have a greater average in frequency, the CIF values of each racial group say something different. Hispanics hold a CIF of 29.98. African Americans hold a CIF of 35. Whites hold a CIF of 31.53 and other racial groups hold a CIF of 32.41. The CIF value of Hispanics shows the lowest value explaining that they eat soup less frequently than any of the other races. A bar graph including races and their respected CIF values, show that the most frequent to least frequent soup consumers are as follows: Black/African Americans, other racial groups, whites, and then Hispanics. The next set of research dove more in depth with gender investigation. The 166 respondents were placed into one of two groups. The first was called the ‘Top Two Boxers’ meaning they agreed or strongly agreed to the liking of eating out for lunch. The second groups, known as the Brown Baggers, were all of the respondents who did not meet the criteria for the first group. Males had a total of 210 Two boxers while females held a total of 203. As of Brown Baggers, males held a total of 105 while females held a total of 98. This showed that the difference in gender did not necessarily affect their preference of eating out for lunch. With a p-value of .8379 for the chi test, it exceeded the chosen alpha of 5% deeming the data statistically insignificant. Lastly, a regression analysis was taken to analyze the preference of soup against other lunch alternatives. The alternative choices for lunch were a deli style sandwich, burrito, hamburger, pizza and a hot dog. The surveyed individuals were told to rank each of these choices, along with soup, on a scale of preference from 1-6 (1 being the highest). The frequency of lunch choice was organized by the scale of preference for all of the 166 respondents. The results were then plotted to determine their correlation with soup. The plots showed that if someone were to like soup, they would also probably like hot dogs for lunch. On the other hand, if an individual were to eat soup, they would probably dislike the choice of a hamburger for lunch. Consolidating all of the gathered information regarding target market and segmentation, race would be a more effective market to aim at. African Americans held the greatest CIF value (35) showing they are most frequent group to consume soup. Gender on the other hand is not statistically significant. Therefore, the difference in gender does not affect soup consumption. The regression analysis displayed that those who prefer soup also may prefer hot dogs. In contrast, those who prefer soup may not find likeability toward eating hamburgers for lunch. If Blanca were to expand her food selection and sell another lunch item within her food cart, hot dogs have the most similar correlation to soup. Therefore, this would be the smartest choice. APPENDIX Product What Soups Should She Sell? Kind of Soup Broccoli & Cheese Chili (Beef) Vegetable Black Bean Tortilla (Southwest) Chicken Noodle French Onion Egg Drop Clam Chowder Lobster Bisque Beef w/ Vegetable Chicken and Rice Mushroom Chili Turkey Split Pea Matzo Miso Lentil Cream of Chicken Cream of Broccoli Corn Chowder Chicken and Dumplings Beef Barley Squash Italian Wedding Thai Potato Lemon Drop Chinese Seafood Pho Manhattan Clam Chowder Kimchi & Ramen Creamy Mushroom Cream of Crab Cioppino Borsch Beer Cheese Beef Noodle 5 Bean 0.0% 20.0% 40.0% 60.0% Frequency(%) 80.0% 100.0% Category Incidence Frequency Table Percentage Overall DePaul Soup Eating Frequency 25% 20% 15% 10% 5% 0% Two or More times a Week Once a Week Twice a Month Once a Month Twice a Year Once a Year Never Response Frequency Percentage Soup Response Frequency by Gender 14% 12% 10% 8% 6% 4% 2% 0% Male Frequency Female Frequency Two or More times a Week Once a Twice a Once a Twice a Once a Week Month Month Year Year Never Response Frequency Percentage Soup Response Frequency by Race 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% Hispanics Black / AA Two or Once a Twice a Once a Twice a Once a More Week Month Month Year Year times a Week Response Frequency Never Whites Other Races Category Incidence Frequencies Eating Frequency Per Day Per Year 0.09 32 Gender Frequency Male Female 16.89 14.69 Race Frequency Hispanic Black/AA White Other 29.38 35 31.53 32.41 Demand Estimation Table Location DePaul Wicker Park People 5000 1250 Days / Week 4 6 Sales / Day 450 112.5 Weekly 1800 675 Monthly 7800 2925 Yearly 9600 35100 Price Estimation Table and Graphs Price Sensitivity Meter 120% 100% 80% 60% Considered Expensive Considered Cheap 40% Expensive beyond consideration 20% Cheap beyond consideration 0% Detailed Sensitivity Meter 25% IPP 20% 15% Considered Expensive PMC 10% 5% Considered Cheap PME Expensive beyond consideration OPP Cheap beyond consideration 0% Price Perception PMC IPP OPP PME Use For Class $3.25 $4.25 $4.25 $5.25 From Chart Above $3.10 $4.10 $3.95 $5.25 Profit / Loss Analysis by Location $34,000.00 $32,000.00 $30,000.00 $28,000.00 $26,000.00 $24,000.00 $22,000.00 $20,000.00 $18,000.00 $16,000.00 $14,000.00 $12,000.00 $10,000.00 $8,000.00 $6,000.00 $4,000.00 $2,000.00 $0.00 -$2,000.00 -$4,000.00 -$6,000.00 -$8,000.00 IPP OPP PME PMC 0 400 800 1200 1600 2000 2400 2800 3200 3600 4000 4400 4800 5200 5600 6000 6400 6800 7200 7600 8000 8400 8800 9200 9600 10000 Profit DePaul Profit & Loss Volume $34,000.00 $32,000.00 $30,000.00 $28,000.00 $26,000.00 $24,000.00 $22,000.00 $20,000.00 $18,000.00 $16,000.00 $14,000.00 $12,000.00 $10,000.00 $8,000.00 $6,000.00 $4,000.00 $2,000.00 $0.00 -$2,000.00 -$4,000.00 -$6,000.00 -$8,000.00 IPP OPP PME PMC 0 400 800 1200 1600 2000 2400 2800 3200 3600 4000 4400 4800 5200 5600 6000 6400 6800 7200 7600 8000 8400 8800 9200 9600 10000 Profit Wicker Park Profit & Loss Volume Break Even Volume Price Point IPP OPP PME PMC Monthly Yearly DePaul Campus 2036 1493 3200 2036 DePaul Expected Profit $15,850.00 $190,200.00 DePaul Campus Wicker Park Chosen Price Variable Cost / Unit $4.25 $4.25 $1.50 $1.50 Fixed Cost Expected Sales Volume / Day Expected Monthly Profit Expected Annual Profit $5,600.00 $600.00 450 112.5 $15,850 $7,443.75 $190,200.00 $89,325.00 Market Segmentation T-Test for Gender on Eating Frequency Wicker Park 218 160 343 218 P-value Male 0.8567 Female 0.8567 Averages 45 43 44 44 Statistically Insignificant Statistically Insignificant 16.89 14.69 Overall Average Interpretation of Statistical Relevance CIF Anova: Single Factor SUMMARY Groups Hispanic Frequency Black / AA Frequency White Frequency Other Frequency ANOVA Source of Variation Between Groups Within Groups Total Count Sum Average Variance 7 318 45.43 472.29 7 126 18.00 138.00 7 75 10.71 17.57 7 97 13.86 29.81 SS df MS F P-value F crit 5310 3 1770 10.76533198 0.000113066 3.00878657 3946 24 164.4166667 9256 27 Category Incidence Frequency Category Incidence Frequency for Race 36.00 35.00 34.00 33.00 32.00 31.00 30.00 29.00 28.00 27.00 Hispanic Black / AA White Other Race Axis Title Liklihood of Gender Affecting Preference of Eating Out Brown Baggers Male Two Boxers Famale 0% 20% 40% 60% Axis Title Chi-Squared Test Results P-Value 0.8379 Alpha 0.05 Accept Null Hypothesis Samples from same population Statistically insignificant 80% 100% Is the Preference of Soup Affected by Preference of Deli Sandwiches for Lunch? 19 Frequency 14 9 Soup Deli Sandwich 4 -1 0 1 2 3 4 5 6 Ranking of Preference (1-6) Frequency Is the Preference of Soup Affected by Preference of Hamburgers for Lunch? 18 16 14 12 10 8 6 4 2 0 Soup Hamburger 0 1 2 3 4 5 6 Ranking of Preference (1-6) Is the Preference Soup Affected by Preference of Burritos for Lunch? Frequency 20 15 10 Soup 5 Burrito 0 0 1 2 3 4 Ranking of Preference (1-6) 5 6 Frequency Is the Preference of Soup Affected by Preference of Pizza for Lunch? 16 14 12 10 8 6 4 2 0 Soup Pizza 0 1 2 3 4 5 6 Ranking of Preference (1-6) Frequency Is the Preference of Soup Affected by Preference of Hot Dogs for Lunch? 18 16 14 12 10 8 6 4 2 0 Soup Hot Dog 0 1 2 3 4 Ranking of Preference (1-6) 5 6
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