May 2017 INFORMATION FOR APPLICANTS Thank you for your interest in our vacancy. Please read the following information carefully before submitting your application. In applying for this vacancy, please provide the following documentation: A copy of your current Curriculum Vitae A covering letter – this should give details of your ability to match the requirements of the position A copy of your Work or Residency visa, if you hold one Please do not send original documents, as these will not be returned. Do not include copies of certificates or written references with your application. Should these be required, we will request them at a later stage in the process. If you are shortlisted for this vacancy you will need to provide the names of two work related referees, and we may also seek information from others. Careers New Zealand has a structured appointment procedure to ensure that all applicants are treated fairly and that the best applicant is selected for the job. Selection is based on assessment of each person’s skills, knowledge, experience and personal qualities against the specifications of the Job description. We will advise you in writing if you are not shortlisted for this position. Applications close at 5pm, Monday 5 June 2017. Please email your application to: [email protected] or contact Claire Henderson on 0800 222 733, for more information. If you would like to find out more about working at Careers New Zealand, please visit the work for us information page on our website. 1 Privacy & Confidentiality This information is collected for the purpose of assessing your suitability for employment with CNZ). It remains confidential to CNZ staff who are directly involved in the recruitment and selection of new employees. Application for Employment Position Career Development Consultant - Migrant Futures Location Christchurch, Wellington, Hamilton, Auckland (please highlight which location you’re applying for) Please answer all questions. For those with predetermined options, please replace the grey box by your chosen answer with a X. For example: X Yes No Personal Details First Name(s) Surname Preferred Name E-mail address Contact Numbers Home Work Mobile Preferred Contact Number Home Mobile Work Postal Address, including postcode 2 Current / Previous Careers New Zealand Employment Are you currently employed or contracted to CNZ, or have you previously been? I am currently employed by CNZ I am currently contracted to CNZ I have previously been employed by CNZ I have previously been contracted to CNZ None of the above Privacy Act 1993 Do you consent to CNZ seeking information about you from your previous employers and nominated referees? Yes No Eligibility to Work in New Zealand The Immigration Act 1987 makes it an offence to employ a non New Zealand citizen who does not have the legal right to live and work in New Zealand. This question ensures that CNZ complies with this Act. If you indicate that you hold a Permanent Residency or Work visa, we will require sight of this to support your application. Unfortunately, we are not able to assist applicants who do not already hold a valid visa. Are you legally entitled to work in New Zealand as:A New Zealand or Australian citizen A Permanent Resident * The holder of a work visa * * We will require sight of your residency or work visa in order to process your application further. I have attached a copy of my Work or Residency visa 3 Medical Conditions Please note that the declaration of a medical condition does not exclude employment opportunities within CNZ. Are there any aspects of your health which may prevent you from doing the role to a fully competent standard? Yes No Have you had an injury or medical condition caused by gradual process, disease or infection, for example hearing loss or OOS, which the tasks of this job may aggravate or contribute to? Yes No If you have answered yes to either of these questions, please provide details, including any strategies or equipment that can be used to manage the condition. Conflict of Interest A Conflict of Interest occurs where an employee’s official duties or responsibilities to CNZ could be affected by some other interest or duty that that individual may have. To ensure that CNZ can operate in an impartial manner, it is necessary to ensure that individuals declare that they have no conflicts of interest (or potential conflicts of interest) and that they will not misuse any knowledge or information they obtain while engaged by CNZ to give either themselves or their employers, agents or associates a financial advantage outside of the particular contract they have with CNZ. Conflicts of Interest, or potential Conflicts of Interest, may arise as a result of: Employment - either previous employment or secondary employment, with another organisation(s) Involvement in a business, including investment and property ownership Other financial interest including beneficial interests in trusts Professional or legal obligations owed to by someone else Holding office in, or being a member of another organisation Affiliations with lobby groups Family or close personal or professional relationships Political beliefs that compromise an employee’s ability to undertake a particular task or duty 4 Do you believe you have a Conflict of Interest, or a potential Conflict of Interest? Yes No If you have answered yes, please provide details of the Conflict of Interest, or the potential Conflict of Interest. Do you currently have, or are you planning to have, secondary employment? I have secondary employment I am planning to have secondary employment I do not have and am not planning to have secondary employment Criminal Convictions Appointments at CNZ are made subject to a satisfactory criminal history check. If you are the successful applicant, you will be required to complete a Ministry of Justice Criminal Convictions Check (Priv/F2) form. CNZ requires applicants to disclose all convictions, unless they are covered by the Criminal Records (Clean Slate) Act 2004 (in some situations, certain offences more than seven years old do not need to be disclosed). You must declare ALL of your convictions (including traffic convictions) if you have: Been convicted of an offence within the last seven years: or Been sentenced to a custodial sentence (e.g. imprisonment, corrective training, borstal); or Been ordered by a Court during a criminal case to be detained in a hospital due to your mental condition, instead of being sentenced; or Been convicted of a “specified offence” (e.g. sexual offending against children and young persons or the mentally impaired); or Not paid in full any fine, reparation or costs ordered by the Court in a criminal case; or Been indefinitely disqualified from driving under Section 65 Land Transport Act 1998 or earlier equivalent provision. For more information on the Criminal Records (Clean Slate) Act 2004, visit http://www.justice.govt.nz/services/criminal-records/about-the-criminal-records-clean-slateact-2004 . 5 The declaration of an offence does not necessarily mean that employment will not be granted. However, the non-declaration of an offence that you are required to disclose will be seen as a misrepresentation of a criminal record and treated accordingly. Do you have any criminal convictions? Yes No If yes, please provide details of the date committed, the offence and the penalty or sentence imposed. Do you have any criminal convictions pending and/or awaiting the hearing of charges in a court? Yes No If yes, please provide details including the date committed and the offence. Declaration I declare that the information I have provided to Careers New Zealand, including my curriculum vitae and all other documents, in support of my application for employment is true, correct and complete. I understand that this information is material to CNZ and if I have given untrue, incorrect or incomplete information, I may be disqualified from further consideration or, if appointed, I may be dismissed. I also understand that if I am appointed to a position in CNZ, such appointment will be conditional upon a criminal convictions check and verification of qualifications, each of which must be satisfactory to CNZ. By typing your name in the ‘Signed’ box, you are electronically signing this form. Signed Date 6 JOB DESCRIPTION Position Title: Migrant Futures Career Development Consultant Group: Strategic Partnerships Grade: SP15 Locations: Auckland, Hamilton, Wellington and Christchurch Date: March 2017 CAREERS NEW ZEALAND Careers New Zealand is a hub for independent career information and advice. We are career experts who help people navigate their career journey. We do this by providing independent advice to people making career choices and those supporting them, so they and the country, will have a better future. Careers New Zealand helps the government achieve its goals of boosting skills and employment and reducing long-term welfare dependence and directly contributes to government priorities. OUR TOMORROW “Our Tomorrow” is a set of aspirational statements that describe and mandate the kind of work place we strive to be: Careers New Zealand… has a clear vision and goals integrates, demonstrates and lives our values is the go-to place for career expertise has effective leadership that inspires, motivates and delivers works effectively and collaboratively as a team recognises, values and supports its people responds to the needs of Māori responds to the needs of Pasifika is resourceful and has the resources to do our work is a place that communicates well has a collaborative and cohesive approach to planning has transparent and purposeful processes produces high quality work that delivers outcomes 7 OUR VALUES Manaaki ki te tangata (Looking after our people) We’re respectful, generous, kind and understanding, valuing people, relationships and diversity. This is demonstrated through our integrity and reciprocity. We encourage and support people to achieve their career aspirations. We’re sincere without being too earnest. We learn from each other and we share best practice. We’re really good hosts and we like paying it forward. Mana rangatiratanga (Leadership and accountability) We’re strong, confident and resilient, valuing personal self-determination that gives us choice and autonomy. We help people determine who they want to be, career-wise. Walking tall and having the freedom to choose is important to us. We think, act and do, providing good leadership to those who want and need it. We are accountable to individuals, families, communities and employers of New Zealand. Whanaungatanga (Relationships) We are the Careers New Zealand whānau, one team that values loyalty to each other. We connect people to suitable education and employment pathways and networks. We’re inherently curious and inclusive, learning from each other. We value sharing, bonding and listening. We respect diversity and old-fashioned principles of give and take. We’re pretty sharp at finding links to connect with others and we’re anything but transactional. We’ll never treat people like numbers. These values guide the ways in which we work at Careers New Zealand. POSITION PURPOSE The Migrant Futures Career Development Consultant develops and delivers high quality career planning and guidance to skilled migrants, international students and partners of skilled migrants. The Career Development Consultant helps develop their career management competencies to achieve a specific career outcome. REPORTS TO Migrant Futures National Manager 8 KEY RELATIONSHIPS The Migrant Futures Career Development Consultant is expected to work proactively to identify and build effective collaborative relationships with key groups and people, both internally and externally. Examples of these key groups and people may include but are not limited to: Internal Career Knowledge Hub Career Advisors All other CNZ business groups External Individual clients – specifically skilled migrants, international students and partners of skilled migrants Organisations that support skilled migrants, international students and partners of skilled migrants Other relevant government and local government organisations Employer groups EXTENT OF AUTHORITY There are no direct reports, HR or financial delegations. KEY RESPONSIBILITIES The key responsibilities of the Migrant Futures Career Development Consultant are: Key Responsibility Indicators of Success One-to-one career Guidance and Coaching Services Provide safe, ethical, culturally appropriate and highly professional one-to-one career guidance and coaching services to skilled migrants, international students and partners of skilled migrants. Deliver services face-to-face, by phone and web. Develop appropriate written reports and documentation in relation to one-to-one consulting services Group facilitation Design, develop, deliver and evaluate training programmes, workshops and presentations at a high professional standard to skilled migrants, international students and partners of skilled migrants. Resources and Information Keeps up to date with labour market trends, data and information. Integrates labour market and career information and resources into client work. 9 Service development Relationship management Teamwork and Leadership Complies with Careers New Zealand requirements and quality standards through accurate, timely recording and documenting activities. Keeps current with career development knowledge and best practice. Keeps up-to-date with and consistently promotes the organisation and its services to potential, new and existing clients and sector stakeholders. Supports marketing and communication plans relating to the Migrant Futures programme. Develop and maintain networks with appropriate external stakeholders and client groups. Actively collaborate with colleagues and wider organisational groups to achieve service improvement. Shares knowledge across Careers New Zealand to build a career development community of practice. Provides support, coaching and peer review for team colleagues on advisory services. Actively contributes and co-operates to team planning and achieving objectives. Participates in wider organisational projects, initiatives and activities. Demonstrates understanding of the principles of Te Tiriti o Waitangi and their contemporary application to Careers New Zealand’s work. Knowledge of other cultures and understanding of multi culturalism within a bicultural setting. Organisational Commitment and Public Service Understands and promotes Careers New Zealand vision, mission, values and services. Willingly undertakes any duty required within the context of the position. Health & Safety Takes responsibility for meeting Careers New Zealand’s obligations in workplace health and safety by: Te Tiriti o Waitangi and Cultural Expertise o o observing the Careers New Zealand’s H&S procedures participating in health and safety initiatives and training where appropriate o providing suggestions for improvement of health and safety o reporting all accidents/incidents, near misses, and symptoms of discomfort o Identifying and reporting workplace hazards. 10 Responsibilities of this position are expected to change over time as the organisation responds to changing needs. The incumbent will need the flexibility to adapt and develop as the position evolves. PERSON SPECIFICATION Capability Requirements The following skills, knowledge and behavioural competencies enable proficiency and success in the role. Focus and emphasis will depend on the key requirements of the role being performed at any given time. For recruitment purposes, candidates may not be required to be fully competent in all areas of the position description. When recruiting for this position, the recruitment panel will identify the critical factors for appointment. Topic Skills, knowledge and competencies required Career Guidance Knowledge of: o Career theory and practice including New Zealand models. o Careers in New Zealand’s current social and economic context. o Learning theories. o Coaching theory and frameworks o How clients develop their personal career management competencies. o Labour market trends o New Zealand’s education systems and the national qualifications framework. o Careers New Zealand’s products and services. o How career intervention adds value to the New Zealand labour force. Able to effectively identify client needs and provide career guidance and coaching using different modalities. Able to attend to career needs of individuals using appropriate tools and resources through a range of channels including webchat and phone. Reflective practitioner focussed on developing best practice. 11 Information, Recording and Technology Relationship Management and Communication Self-management Other Qualifications and Skills Critical Competencies Able to interpret and use information to enhance service delivery. Accurate and timely Content Record Management recordkeeping, reporting and administrative skills. Technologically savvy, using telephony and computer technology. Maximises use of internet, social media, software applications, and telecommunications. Effective intercultural communications, listening and micro-counselling skills. Excellent reading, comprehension and writing skills. Ability to work collaboratively with team members and across the organisation. Ability to connect and engage effectively with Migrant Futures’ clients. Meets safety and ethical practice requirements. Operates effectively in a consulting environment; accountable for time, working autonomously, multitasking and meeting productivity requirements. A high level of personal motivation, initiative and adaptability. Maintains a presentation Discreet and able to maintain client and organisational confidentiality Reflective practitioner: to self, team and task Positive, constructive, collaborative and supportive team member. Commits to continuous development. Has Full or Associate CDANZ membership Has/is working towards a Level 7 career specific qualification. Current full New Zealand driver’s licence. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses professional standard professional of personal learning and 12 it for improvements in services; acts with customers in mind; establishes and maintains effective relationships with customer and gains their trust and respect. Cultural Competencies Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy - Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organisation; provides individuals information so that they can make accurate decisions; is timely with information. Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product or technical knowledge – like internet technology; does well in technical courses and seminars. Careers New Zealand is extremely committed to its responsibility to Maori and its responsibility to Pasifika. In that regard, we have frameworks that encompass and describes the cultural competency expectations for all 13 roles within the organisation. There is an expectation that this role performs to the expected level as described in those frameworks. 14
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