Migrant Futures National Manager Key Relationships

May 2017
INFORMATION FOR APPLICANTS
Thank you for your interest in our vacancy. Please read the following information carefully
before submitting your application.
In applying for this vacancy, please provide the following documentation:
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A copy of your current Curriculum Vitae
A covering letter – this should give details of your ability to match the requirements of
the position
A copy of your Work or Residency visa, if you hold one
Please do not send original documents, as these will not be returned. Do not include copies of
certificates or written references with your application. Should these be required, we will request
them at a later stage in the process.
If you are shortlisted for this vacancy you will need to provide the names of two work related
referees, and we may also seek information from others.
Careers New Zealand has a structured appointment procedure to ensure that all applicants
are treated fairly and that the best applicant is selected for the job. Selection is based on
assessment of each person’s skills, knowledge, experience and personal qualities against
the specifications of the Job description.
We will advise you in writing if you are not shortlisted for this position.
Applications close at 5pm, Monday 5 June 2017.
Please email your application to: [email protected] or contact Claire Henderson on
0800 222 733, for more information.
If you would like to find out more about working at Careers New Zealand, please visit the
work for us information page on our website.
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Privacy & Confidentiality
This information is collected for the purpose of assessing your suitability for employment with
CNZ). It remains confidential to CNZ staff who are directly involved in the recruitment and
selection of new employees.
Application for Employment
Position
Career Development Consultant - Migrant Futures
Location
Christchurch, Wellington, Hamilton, Auckland (please
highlight which location you’re applying for)
Please answer all questions. For those with predetermined options, please replace the grey
box by your chosen answer with a X. For example:
X Yes
No
Personal Details
First Name(s)
Surname
Preferred Name
E-mail address
Contact Numbers
Home
Work
Mobile
Preferred Contact
Number
Home
Mobile
Work
Postal Address,
including postcode
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Current / Previous Careers New Zealand Employment
Are you currently employed or contracted to CNZ, or have you previously been?
I am currently employed by CNZ
I am currently contracted to CNZ
I have previously been employed by CNZ
I have previously been contracted to CNZ
None of the above
Privacy Act 1993
Do you consent to CNZ seeking information about you from your previous
employers and nominated referees?
Yes
No
Eligibility to Work in New Zealand
The Immigration Act 1987 makes it an offence to employ a non New Zealand citizen who does
not have the legal right to live and work in New Zealand. This question ensures that CNZ
complies with this Act.
If you indicate that you hold a Permanent Residency or Work visa, we will require sight of this
to support your application. Unfortunately, we are not able to assist applicants who do not
already hold a valid visa.
Are you legally entitled to work in New Zealand as:A New Zealand or Australian citizen
A Permanent Resident *
The holder of a work visa *
* We will require sight of your residency or work visa in order to process your
application further.
I have attached a copy of my Work or Residency visa
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Medical Conditions
Please note that the declaration of a medical condition does not exclude employment
opportunities within CNZ.
Are there any aspects of your health which may prevent you from doing the role
to a fully competent standard?
Yes
No
Have you had an injury or medical condition caused by gradual process,
disease or infection, for example hearing loss or OOS, which the tasks of this
job may aggravate or contribute to?
Yes
No
If you have answered yes to either of these questions, please provide details,
including any strategies or equipment that can be used to manage the
condition.
Conflict of Interest
A Conflict of Interest occurs where an employee’s official duties or responsibilities to CNZ could
be affected by some other interest or duty that that individual may have. To ensure that CNZ
can operate in an impartial manner, it is necessary to ensure that individuals declare that they
have no conflicts of interest (or potential conflicts of interest) and that they will not misuse any
knowledge or information they obtain while engaged by CNZ to give either themselves or their
employers, agents or associates a financial advantage outside of the particular contract they
have with CNZ.
Conflicts of Interest, or potential Conflicts of Interest, may arise as a result of:
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Employment - either previous employment or secondary employment, with another
organisation(s)
Involvement in a business, including investment and property ownership
Other financial interest including beneficial interests in trusts
Professional or legal obligations owed to by someone else
Holding office in, or being a member of another organisation
Affiliations with lobby groups
Family or close personal or professional relationships
Political beliefs that compromise an employee’s ability to undertake a particular task or
duty
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Do you believe you have a Conflict of Interest, or a potential Conflict of
Interest?
Yes
No
If you have answered yes, please provide details of the Conflict of Interest, or
the potential Conflict of Interest.
Do you currently have, or are you planning to have, secondary employment?
I have secondary employment
I am planning to have secondary employment
I do not have and am not planning to have secondary employment
Criminal Convictions
Appointments at CNZ are made subject to a satisfactory criminal history check. If you are the
successful applicant, you will be required to complete a Ministry of Justice Criminal Convictions
Check (Priv/F2) form.
CNZ requires applicants to disclose all convictions, unless they are covered by the Criminal
Records (Clean Slate) Act 2004 (in some situations, certain offences more than seven years
old do not need to be disclosed). You must declare ALL of your convictions (including traffic
convictions) if you have:
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Been convicted of an offence within the last seven years: or
Been sentenced to a custodial sentence (e.g. imprisonment, corrective training,
borstal); or
Been ordered by a Court during a criminal case to be detained in a hospital due to your
mental condition, instead of being sentenced; or
Been convicted of a “specified offence” (e.g. sexual offending against children and
young persons or the mentally impaired); or
Not paid in full any fine, reparation or costs ordered by the Court in a criminal case; or
Been indefinitely disqualified from driving under Section 65 Land Transport Act 1998
or earlier equivalent provision.
For more information on the Criminal Records (Clean Slate) Act 2004, visit
http://www.justice.govt.nz/services/criminal-records/about-the-criminal-records-clean-slateact-2004 .
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The declaration of an offence does not necessarily mean that employment will not be granted.
However, the non-declaration of an offence that you are required to disclose will be seen as a
misrepresentation of a criminal record and treated accordingly.
Do you have any criminal convictions?
Yes
No
If yes, please provide details of the date committed, the offence and the penalty
or sentence imposed.
Do you have any criminal convictions pending and/or awaiting the hearing of
charges in a court?
Yes
No
If yes, please provide details including the date committed and the offence.
Declaration
I declare that the information I have provided to Careers New Zealand, including my curriculum
vitae and all other documents, in support of my application for employment is true, correct and
complete. I understand that this information is material to CNZ and if I have given untrue,
incorrect or incomplete information, I may be disqualified from further consideration or, if
appointed, I may be dismissed. I also understand that if I am appointed to a position in CNZ,
such appointment will be conditional upon a criminal convictions check and verification of
qualifications, each of which must be satisfactory to CNZ.
By typing your name in the ‘Signed’ box, you are electronically signing this form.
Signed
Date
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JOB DESCRIPTION
Position Title:
Migrant Futures Career Development Consultant
Group:
Strategic Partnerships
Grade:
SP15
Locations:
Auckland, Hamilton, Wellington and Christchurch
Date:
March 2017
CAREERS NEW ZEALAND
Careers New Zealand is a hub for independent career information and advice. We are career
experts who help people navigate their career journey. We do this by providing independent
advice to people making career choices and those supporting them, so they and the country,
will have a better future.
Careers New Zealand helps the government achieve its goals of boosting skills and
employment and reducing long-term welfare dependence and directly contributes to
government priorities.
OUR TOMORROW
“Our Tomorrow” is a set of aspirational statements that describe and mandate the kind of
work place we strive to be:
Careers New Zealand…
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has a clear vision and goals
integrates, demonstrates and lives our values
is the go-to place for career expertise
has effective leadership that inspires, motivates and delivers
works effectively and collaboratively as a team
recognises, values and supports its people
responds to the needs of Māori
responds to the needs of Pasifika
is resourceful and has the resources to do our work
is a place that communicates well
has a collaborative and cohesive approach to planning
has transparent and purposeful processes
produces high quality work that delivers outcomes
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OUR VALUES
Manaaki ki te tangata (Looking after our people)
We’re respectful, generous, kind and understanding, valuing people, relationships and diversity.
This is demonstrated through our integrity and reciprocity. We encourage and support people
to achieve their career aspirations. We’re sincere without being too earnest. We learn from
each other and we share best practice. We’re really good hosts and we like paying it forward.
Mana rangatiratanga (Leadership and accountability)
We’re strong, confident and resilient, valuing personal self-determination that gives us choice
and autonomy. We help people determine who they want to be, career-wise. Walking tall and
having the freedom to choose is important to us. We think, act and do, providing good leadership
to those who want and need it. We are accountable to individuals, families, communities and
employers of New Zealand.
Whanaungatanga (Relationships)
We are the Careers New Zealand whānau, one team that values loyalty to each other. We
connect people to suitable education and employment pathways and networks. We’re
inherently curious and inclusive, learning from each other. We value sharing, bonding and
listening. We respect diversity and old-fashioned principles of give and take. We’re pretty sharp
at finding links to connect with others and we’re anything but transactional. We’ll never treat
people like numbers.
These values guide the ways in which we work at Careers New Zealand.
POSITION PURPOSE
The Migrant Futures Career Development Consultant develops and delivers high quality
career planning and guidance to skilled migrants, international students and partners of skilled
migrants. The Career Development Consultant helps develop their career management
competencies to achieve a specific career outcome.
REPORTS TO
Migrant Futures National Manager
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KEY RELATIONSHIPS
The Migrant Futures Career Development Consultant is expected to work proactively to identify
and build effective collaborative relationships with key groups and people, both internally and
externally. Examples of these key groups and people may include but are not limited to:
Internal
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Career Knowledge Hub
Career Advisors
All other CNZ business groups
External
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Individual clients – specifically skilled migrants, international students and partners of
skilled migrants
Organisations that support skilled migrants, international students and partners of skilled
migrants
Other relevant government and local government organisations
Employer groups
EXTENT OF AUTHORITY
There are no direct reports, HR or financial delegations.
KEY RESPONSIBILITIES
The key responsibilities of the Migrant Futures Career Development Consultant are:
Key Responsibility
Indicators of Success
One-to-one career
Guidance and
Coaching Services
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Provide safe, ethical, culturally appropriate and highly
professional one-to-one career guidance and coaching
services to skilled migrants, international students and
partners of skilled migrants.
Deliver services face-to-face, by phone and web.
Develop appropriate written reports and documentation in
relation to one-to-one consulting services
Group facilitation
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Design, develop, deliver and evaluate training
programmes, workshops and presentations at a high
professional standard to skilled migrants, international
students and partners of skilled migrants.
Resources and
Information
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Keeps up to date with labour market trends, data and
information.
Integrates labour market and career information and
resources into client work.
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Service development
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Relationship
management
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Teamwork and
Leadership
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Complies with Careers New Zealand requirements and
quality standards through accurate, timely recording and
documenting activities.
Keeps current with career development knowledge and
best practice.
Keeps up-to-date with and consistently promotes the
organisation and its services to potential, new and
existing clients and sector stakeholders.
Supports marketing and communication plans relating to
the Migrant Futures programme.
Develop and maintain networks with appropriate external
stakeholders and client groups.
Actively collaborate with colleagues and wider
organisational groups to achieve service improvement.
Shares knowledge across Careers New Zealand to build
a career development community of practice.
Provides support, coaching and peer review for team
colleagues on advisory services.
Actively contributes and co-operates to team planning
and achieving objectives.
Participates in wider organisational projects, initiatives
and activities.
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Demonstrates understanding of the principles of Te Tiriti
o Waitangi and their contemporary application to Careers
New Zealand’s work.
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Knowledge of other cultures and understanding of multi
culturalism within a bicultural setting.
Organisational
Commitment and
Public Service
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Understands and promotes Careers New Zealand vision,
mission, values and services.
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Willingly undertakes any duty required within the context
of the position.
Health & Safety
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Takes responsibility for meeting Careers New Zealand’s
obligations in workplace health and safety by:
Te Tiriti o Waitangi and
Cultural Expertise
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observing the Careers New Zealand’s H&S
procedures
participating in health and safety initiatives and
training where appropriate
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providing suggestions for improvement of health and
safety
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reporting all accidents/incidents, near misses, and
symptoms of discomfort
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Identifying and reporting workplace hazards.
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Responsibilities of this position are expected to change over time as the organisation responds
to changing needs. The incumbent will need the flexibility to adapt and develop as the position
evolves.
PERSON SPECIFICATION
Capability Requirements
The following skills, knowledge and behavioural competencies enable proficiency and success
in the role. Focus and emphasis will depend on the key requirements of the role being
performed at any given time.
For recruitment purposes, candidates may not be required to be fully competent in all areas of
the position description. When recruiting for this position, the recruitment panel will identify
the critical factors for appointment.
Topic
Skills, knowledge and competencies required
Career Guidance
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Knowledge of:
o Career theory and practice including New
Zealand models.
o Careers in New Zealand’s current social and
economic context.
o Learning theories.
o Coaching theory and frameworks
o How clients develop their personal career
management competencies.
o Labour market trends
o New Zealand’s education systems and the
national qualifications framework.
o Careers New Zealand’s products and
services.
o How career intervention adds value to the New
Zealand labour force.
Able to effectively identify client needs and provide career
guidance and coaching using different modalities.
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Able to attend to career needs of individuals using
appropriate tools and resources through a range of
channels including webchat and phone.
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Reflective practitioner focussed on developing best
practice.
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Information, Recording
and Technology
Relationship
Management and
Communication
Self-management
Other Qualifications
and Skills
Critical Competencies
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Able to interpret and use information to enhance service
delivery.
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Accurate and timely Content Record Management recordkeeping, reporting and administrative skills.
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Technologically savvy, using telephony and computer
technology. Maximises use of internet, social media,
software applications, and telecommunications.
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Effective intercultural communications, listening and
micro-counselling skills.
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Excellent reading, comprehension and writing skills.
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Ability to work collaboratively with team members and
across the organisation.
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Ability to connect and engage effectively with Migrant
Futures’ clients.
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Meets safety and ethical practice requirements.
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Operates effectively in a consulting environment;
accountable for time, working autonomously, multitasking and meeting productivity requirements.
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A high level of personal motivation, initiative and
adaptability.
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Maintains a
presentation
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Discreet and able to maintain client and organisational
confidentiality
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Reflective practitioner: to self, team and task
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Positive, constructive, collaborative and supportive team
member.
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Commits to continuous
development.
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Has Full or Associate CDANZ membership
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Has/is working towards a Level 7 career specific
qualification.
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Current full New Zealand driver’s licence.
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Customer Focus - Is dedicated to meeting the
expectations and requirements of internal and external
customers; gets first-hand customer information and uses
professional
standard
professional
of
personal
learning
and
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it for improvements in services; acts with customers in
mind; establishes and maintains effective relationships
with customer and gains their trust and respect.
Cultural Competencies
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Drive for Results - Can be counted on to exceed goals
successfully; is constantly and consistently one of the top
performers; very bottom-line oriented; steadfastly pushes
self and others for results.
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Interpersonal Savvy - Relates well to all kinds of people –
up, down, and sideways, inside and outside the
organisation; builds appropriate rapport; builds
constructive and effective relationships; uses diplomacy
and tact; can defuse even high-tension situations
comfortably.
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Peer Relationships - Can quickly find common ground and
solve problems for the good of all; can represent his/her
own interests and yet be fair to other groups; can solve
problems with peers with a minimum of noise; is seen as
a team player and is cooperative; easily gains trust and
support of peers; encourages collaboration; can be candid
with peers.
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Written Communications - Is able to write clearly and
succinctly in a variety of communication settings and
styles; can get messages across that have the desired
effect.
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Informing - Provides the information people need to know
to do their jobs and to feel good about being a member of
the team, unit, and/or organisation; provides individuals
information so that they can make accurate decisions; is
timely with information.
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Listening - Practices attentive and active listening; has
the patience to hear people out; can accurately restate
the opinions of others even when he/she disagrees.
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Technical Learning - Picks up on technical things quickly;
can learn new skills and knowledge; is good at learning
new industry, company, product or technical knowledge –
like internet technology; does well in technical courses
and seminars.
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Careers New Zealand is extremely committed to its
responsibility to Maori and its responsibility to Pasifika. In
that regard, we have frameworks that encompass and
describes the cultural competency expectations for all
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roles within the organisation. There is an expectation that
this role performs to the expected level as described in
those frameworks.
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