Flexible Services
iNotice Board
Tuesday, April 18, 2017
3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA
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STAR Daily Performance for
Tuesday, April 18, 2017
Actual Trips: 310 (32%)
Actual Passengers Transported: 324
Overall On Time Performance: 97.1%
Scheduled: 55.6%
Appointment Time: 98.2%
Productivity: 1.4
110 Watervliet Avenue • cdta.org • @CDTA
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A+ MediTrans Daily Performance for
Tuesday, April 18, 2017
Actual Trips: 460 (47%)
Actual Passenger Transported: 474
Overall On Time Performance: 97.8%
Scheduled: 97.4%
Appointment Time: 97.7%
Productivity: 1.7
110 Watervliet Avenue • cdta.org • @CDTA
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CapitaLand Daily Performance for
Tuesday, April 18, 2017
Actual Trips: 208 (21%)
Actual Passenger Transported: 223
Overall On Time Performance: 98.6%
Scheduled: 98.6%
Appointment Time: 100%
Productivity: 1.6
110 Watervliet Avenue • cdta.org • @CDTA
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4
STAR, APlus & CapitaLand Overall Daily
Tuesday, April 18, 2017
Total Trips: 978
Trip Per Hour: 1.6
Actual Passengers Transported: 1,023
110 Watervliet Avenue • cdta.org • @CDTA
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STAR, APlus & CapitaLand Space/Passenger Type
Tuesday, April 18, 2017
STAR Transported:
131 - Ambulatory 195 - Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 451 - Ambulatory
23 - Wheelchair / Scooter, Etc.
CapitaLand Transported:
220 - Ambulatory
3 - Wheelchair / Scooter, Etc.
Total:
802 – Ambulatory 221 - Wheelchair / Scooter, Etc.
Note: Passenger count can be higher than trips performed. This includes all passengers except SVA.
110 Watervliet Avenue • cdta.org • @CDTA
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Flexible Services Performance Goals
• On Time Performance Goal : 95%
– Overall On Time Performance (STAR and Taxi)
– On time is defined as no more than 0 minutes early or 25 minutes late
for a scheduled trip
• Productivity Per Hour Goal : 2.0
– Overall Passenger trips per revenue hour (STAR and Taxi)
– Total revenue hours operated monthly divided by number of
completed trips
110 Watervliet Avenue • cdta.org • @CDTA
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