MOTIVATING YOURSELF
AND OTHERS
SD SHRM
Conference
May 4, 2017
INTRODUCTION
Welcome
 Pierre – my home for 25 years
 Rules – restaurants, socializing and things to do
 SHRM
 Celebrate HR
 Learn
 Network with colleagues
 Hang out with people who share your pain
OVERVIEW
Focus of Presentation
 What motivating people means
 What it takes to motivate
 Building your capacity
 Building the capacity of those around you
 Setting goals and getting others to agree they are
worthwhile
MOTIVATION
Examples often focus on competition
 “Dig deeper”
 “Give me 110%”
 “I need you from the opening tip until the buzzer”
 “Winners never quit and quitters never win”
 “There’s no “I” in the word “team”
 7 “Ps” - Proper Preliminary Planning Prevents Piss
Poor Performance
ASPIRE
DREAM
SUCCESS
TEAMWORK
JOURNEY
A n ex a m p l e o f
i n ex p e n s i v e,
framed art that
was wildly
p o p ul a r i n t h e
l a te 1 9 8 0 s a n d
i n to t h e 1 9 9 0 s .
( A c t ua l ly s t i l l
h a n g s i n m a ny
o f fi c e s to d ay ! )
MOTIVATION
If a pretty picture and a cute saying are all
it takes to motivate you, you probably have
a very easy job – the kind robots will be
doing soon.
PRESIDENT AT 43 YEARS OLD
"It is not the critic who counts, nor the man
who points how the strong man stumbled or
where the doer of deeds could have done
them better. The credit belongs to the man
who is actually in the arena; whose face is
marred by dust and sweat and blood; who
strives valiantly...who knows the great
enthusiasms, the great devotions, and
spends himself in a worthy cause; who, at
best, knows the triumph of high
achievement; and who, at the worst, if he
fails, at least fails while daring greatly, so
that his place shall never be with those cold
and timid souls who know neither victory nor
defeat."
REALITY
 “During my 18 years I came to bat almost 10,000
times. I struck out about 1,700 times and walked
maybe 1,800 times. You figure a ballplayer will
average about 500 at bats a season. That means I
played seven years without ever hitting the ball.”
- Mickey Mantle
- 20-time All Star baseball player
- 7-time World Series champion
- 3-time MVP
LEADERSHIP
 For others to be motivated by you, they must view
you as someone they would follow
 Leadership takes work
 Others must respect you
 Have you thought about your leadership capacity?
LEADERSHIP
“People will believe in you if
you believe in yourself.”
-Christen Dominique
LEADERSHIP CAPACIT Y ASSESSMENT
 Leadership Capacity – 7 Critical Components to
Assess
 Style – how you want to lead and how you actually do
 Potential – recognize your limitations and your reach
 Skills – communication, bringing others together
 Qualities – work ethic, leading by example, compassion
 Traits – punctuality, humility, accepting
 Competencies – education, experience, training
 Effectiveness – meet timelines, guide others, reach goals
LEADERSHIP CAPACIT Y BUILDING
 The best way to build leadership capacity is to gain
respect of those you interact with
 No one is entitled to respect – especially those who
demand it!
 Leaders must earn respect
 Earning respect is dependent on how you treat others
 Important to note that respect can be earned by
people at all levels of your organization
EARNING RESPECT
Be Consistent
Be Punctual
Be Responsive
EARNING RESPECT
Be Right Much of the Time, but Admit Being
Wrong Sometimes
Forgive Others and Yourself for Mistakes
Show Respect to Others – Wrong and Right
Help Those who are Holding You Back
(seriously?)
BUILD THOSE AROUND YOU
 Essential to Success
 They Make You Look Good (and proud!)
 Organizational Success
 Loyalty and Commitment
BUILD THOSE AROUND YOU
Capability – educated or trained for position
“Right Fit” – culturally, passion, heart
Set Example
Mentor
BUILD THOSE AROUND YOU
Don’t Micromanage
Let Them Set Goals and Own Them
Celebrate Wins
Learn FROM Them
BUILD THOSE AROUND YOU
Give them opportunities!
Confidence
HUMAN RESOURCES STORIES
Just a little humor to share
ACHIEVING GOALS
Leadership is setting goals and getting others
to believe in them…
The team has to see benefit
You need their buy-in
Give them freedom to use imagination
MOTIVATION
Motivation is about the other person
What fills THEIR bucket
Only possible if you truly know them
Only possible if they trust and respect you
HUMAN NATURE
What do you LOVE to do?
How much time do you spend doing it?
Money and time…key indicators
Follow your passion…even in work
VIDEO
CLOSING
Commencement addresses
Special messages
Anna Quindlen
Thank you for what you do and be well