世纪商务英语听说教程 3（第四版）
Unit 4
Acceptance and Order
大连理工大学出版社
Learning Outcomes
• 1.
To get familiar with important points about placing an
order.
• 2.
To learn the process of accepting and placing an order.
Contents
Part I
Active Listening
Part II
Part III
Fun Break
Additional Listening
Part IV Viewing & Speaking
Active Listening
Active Listening
Exercise 1
Directions: Listen to a dialogue between Mr. Chris Brown, Manager of the Import
Department of Max Toy Company Limited, USA and Ms. Li Yan, the Sales
Manager of Wanshun Trading Company Limited. Then choose the best
answer to each question.
Active Listening
Exercise 1
1 How many rounds of talks have they already had before they finally finish this one?
√A. One.
B. Two
C. Three.
How did Chris Brown have the meeting with his colleagues?
2 A. Through a phone call.
√B. Through the Internet meeting.
C. Meeting them in person.
3 About which two continents did his colleagues offer information?
A. Asia and Europe.
B. America and Africa.
√C. Asia and America.
Tapescript
Active Listening
Exercise 1
4 Which two types of telecontrol racing cars are mentioned?
A. MQ224 and MU222.
B. MQ224 and MU212.
√C. MQ224 and MU202.
5 Which two colors are mentioned by Chris Brown?
√A. Red and yellow.
B. Red and purple.
C. Black and red.
Active Listening
Exercise 2
Directions: Listen to the dialiogue again and decide whether the following statements are
true (T) or false (F).
( F ) 1. Chris Brown has difficulties in entering into business relations with Wanshun.
( F ) 2. Chris Brown’s colleagues offered related information of other toy cars.
( F ) 3. Chris Brown wanted to conclude business relations with Wanshun Trading Company
Limited at once.
( F ) 4. Wanshun Trading Company Limited is not ready for Chris Brown’s suggestion.
( F ) 5. Chris Brown has done business with Wanshun Trading Company before.
( T ) 6. Chris Brown suggests ordering 2,000 pieces for the first model and 1,500 pieces for the
second one.
( T ) 7. Li Yan confirms the order in general.
( T ) 8. Chris Brown expects the children’s telecontrol toy cars will be on the market before
Christmas.
Active Listening
Active Listening
Exercise 1
Directions: Listen to a dialogue between Amy Ford and Bob Quincy and answer the
following questions.
1. What does Bob Quincy think of Amy Ford’s tea?
___________________________________________________________________
It is quite good, yet the price is a little high.
2. Who makes a concession in the agreement on price?
___________________________________________________________________
Bob Quincy.
3. How many cases can Amy supply?
___________________________________________________________________
500 cases.
4. What’s Bob Quincy’s hope for the next order?
___________________________________________________________________
He hopes Amy Ford can offer more cases of tea next time.
Tapescript
Active Listening
Exercise 2
Directions: Listen to the dialogue again and put the
apples into the right baskets.
_____________
BCEFI
ADGH
_____________
Active Listening
Active Listening
Exercise 1
Directions: Listen to an order letter from Santa Clause Trading Company and choose the
best answer to each question.
1 What is the condition of Santa Clause Trading Company’s placing an order with JiaDe
Washing Machine manufacturer?
A. If JiaDe can guarantee the quality.
B. If JiaDe offers more than the quantity.
√C. If JiaDe can deliver the goods before/on the arrival date.
2 Where is JiaDe probably located?
√A. In Shanghai.
B. In Shenzhen.
Tapescript
C. In Beijing.
Active Listening
Exercise 1
Directions: Listen to an order letter from Santa Clause Trading Company and choose the
best answer to each question.
3 What will JiaDe do since its washing machines are not well-known?
A. Look for more American partners.
B. Explore more countries.
√C. Make an advertisement in the US market.
4 What might Santa Clause open after receiving JiaDe’s order confirmation?
A check.
√B. An irrevocable L/C.
C. Money order.
Active Listening
Exercise 2
Directions: Listen to the letter again and help Santa Clause Trading Company to fulfill
the following order form issued by JiaDe Washing Machine.
_______________________________
Santa Clause Trading Company
_______________________________
San Francisco, US
January 15th.
_______________________________
_____
300
_______
NZ765
_______
$200
_______
$250
$60,000
_________
$115,000
_________
Fun Break
Directions: Listen to a fun story twice and answer the following questions.
1. What salary does the young engineer look for?
_____________________________________________________________
About $125,000 a year and benefits package.
2. Is it possible for the engineer to get the salary?
_____________________________________________________________
No.
Tapescript
Additional Listening
Additional Listening
Exercise 1
Directions: Listen to a passage and decide whether the following statements are true (T)
or false (F).
( F ) 1. Helen got the name card of Johnson Company and logged on its website to
find a lot of hard cotton designs.
( F ) 2. Brilliance Trade Corporation asked a Japanese bank to investigate the
financial standing of Johnson Company.
( T ) 3. According to the information, Johnson Company is a credible company.
( F ) 4. Helen flew to Japan to have negotiations with Bill of Johnson Company.
( T ) 5. Johnson Company won the first order from Brilliance Trade Corporation.
Tapescript
Additional Listening
Exercise 2
Directions: Listen to the first paragraph of the passage again and write down the missing
words.
Johnson Company is a big Japanese company producing (1) _________
cotton prints and it
overseas . The (3) ______________
representative of Johnson Company,
enjoys lots of customers (2) __________
Bill, (4) ________________________________________
took part in an exhibition in Shanghai in July , where he met Helen Cooper, the
purchasing manager of Brilliance Trade Corporation, an American importer.
(5) ____________________
Brilliance Trade Corporation is a (6) _______________
American importer which
well-known
has dealt in the import of cotton prints and (8) __________
garments for nearly one hundred
(7) __________
located
years. Its (9) ______________
in San Francisco, California.
headquarters (10) are __________
Viewing & Speaking
Useful Expressions for Acceptance and Order
If the quality is up to our expectations, we shall send further orders in the near future.
If it weren’t for our good relations, we wouldn’t consider accepting your offer at this
price.
We’re ready to place an order now.
We find both quality and prices satisfactory and are pleased to give you an order for
your products.
What is the minimum we would have to order?
Viewing & Speaking
Useful Expressions for Acceptance and Order
The more you order, the more you will save.
I’m sorry to say we can’t handle an order that small.
This is our order form No.236 and we are waiting for your order confirmation by
return.
We confirm acceptance on said order subject and we are so glad to see your final
order after our offers and your counter-offers.
Viewing & Speaking
Viewing & Speaking
Directions: Watch the video and answer the following questions.
1. What is the good news?
_____________________________________________________________
Sun Company finally placed an order.
2. How many packs are there for the first order?
_____________________________________________________________
100 packs.
3. What do you know about Sun Company?
_____________________________________________________________
It is an important leader in American tea import and export market.
4. What is the price for the first order and which party makes concessions?
_____________________________________________________________
1,000 yuan per pack. Sun Company made concessions.
Videoscript
Viewing & Speaking
Directions: Suppose you are Mary in the company. Tell your partner about the good
news by using the answers to the questions in Activity 1.
Viewing & Speaking
Directions: As a clerk in an international trading company, you have just received a call
from a Thai company saying that they want to refuse your offer as your price
is too high. What would you do? Make a telephone conversation with your
partner with the aim to win the deal. You may use the above useful
expressions and the following hints.
Some hints:
 highlight your company’s long-term relationship with the Thai company
 insist that this is a fair price in the market right now
 consider the offer of a lower price in a larger quantity
Thank you!
大连理工大学出版社