2015 Alcohol and Drug Strategic Implementation Plan Monterey County Health Department Behavioral Health Bureau County of Monterey Thank You to Our Strategic Planning Management Committee Carr, Kacy—Deputy Director, Behavioral Health Hanni, Krista— Health Department Planning, Evaluation and Policy Manager Heald, Andy—Behavioral Health Services Manager & Strategic Planning Project Co-Lead Maddock, Lynn—Behavioral Health Services Manager Miller, Amie—Behavioral Health Director & Strategic Planning Project Co-Lead Miller, Cheryl—Health Department Administration Robles, Lucero—Quality Improvement Manager Smith, Sid—Deputy Director, Behavioral Health 1|Page Thank You to Our County Partners, Contract Providers and Community Stakeholders Who Participated in the Strategic Planning Focus Group Session Service Area Stakeholders Who Participated (in addition to Behavioral Health Staff) Alcohol and Other Drug Treatment Staff and consumers from Community Human Services, Door to Hope, Sun Street Centers, Valley Health Associates, San Benito County Behavioral Health Department Access to Treatment Consumers and staff at Community Human Services, staff from Monterey County Health Department, Clinic Services Division Monterey County Probation Department, Marina Police Department Adults Involved in the Criminal Justice System Adult Residential Placement/Supported Housing Consumers and staff from Interim Inc., Consumers from Pajaro Wellness Center and the Consumer Advocacy Council Homeless Adults Interim, Inc., Monterey County Probation Department, Monterey County Department of Social Services Crisis & Hospitalization ER staff at Community Hospital of the Monterey Peninsula, Salinas Valley Memorial Hospital, consumers and staff from Interim, Inc. Juvenile Justice Monterey County Probation Department, Marina Police Department, Door to Hope Children Involved with Social Services and Transition Age Youth Department of Social Services, Family and Children Services, PREP (Prevention and Recovery In Early Psychosis) Dual Diagnosis Treatment Consumers and staff from Interim, Inc., Door to Hope 2|Page Contents Executive Summary ................................................................................................................................................................ 5 Prologue ...................................................................................................................................................................................... 7 Data/Forces of Change ........................................................................................................................................................ 10 Key Indicators of Community Alcohol and Drug Use, Monterey County ................................................... 11 Demographic Disparities in Monterey County ..................................................................................................... 11 Calculation of Anticipated Need ...................................................................................................................................... 13 Treatment Levels of American Society of Addiction Medicine ASAM......................................................... 15 Levels of Withdrawal Management........................................................................................................................... 16 Other Treatment Service Requirements of the Waiver Implementation .................................................. 17 Current Environment........................................................................................................................................................... 18 Prevention....................................................................................................................................................................... 18 Adult Outpatient Treatment .................................................................................................................................... 18 Adult Residential Treatment ................................................................................................................................... 19 Opioid (Narcotic) Treatment .................................................................................................................................. 19 Sober Living Environments ..................................................................................................................................... 20 Driving Under the Influence (DUI) Services ..................................................................................................... 20 Deferred Entry of Judgment .................................................................................................................................... 21 Proposition 36 ............................................................................................................................................................... 21 Entry Level Drug Treatment Court ....................................................................................................................... 21 Drug Treatment Court ............................................................................................................................................... 22 AB109 ............................................................................................................................................................................... 22 Gaps in Current System and Proposed Next Steps .................................................................................................. 23 Gap: Early Intervention Services ........................................................................................................................... 23 Gap: Full Continuum of Outpatient Services ..................................................................................................... 23 Gap: Withdrawal Management Services ........................................................................................................... 24 Gap: Recovery Services (aftercare) ..................................................................................................................... 25 Gap: Case Management Services .......................................................................................................................... 26 Gap: Physician Consultation Services ................................................................................................................. 27 Gap: Full Continuum of Residential Services .................................................................................................... 27 Gap: Additional Medication Assisted Treatment ........................................................................................... 28 Gap: Partial Hospitalization .................................................................................................................................... 29 3|Page Gap: Justice Involved Individuals ......................................................................................................................... 30 Gap: Co-Occurring Treatment Programs .......................................................................................................... 31 Gap: Youth Outpatient Treatment ....................................................................................................................... 31 Gap: Youth Residential Treatment....................................................................................................................... 32 System Shifts ........................................................................................................................................................................... 33 System Shift: Implement ASAM and centralized screening ...................................................................... 33 System Shift: Case Management Services (Care Coordination)............................................................... 34 System Shift: Increase Primary Care Providers use of SBIRT ................................................................. 34 System Shift: Physician Consultation ................................................................................................................ 35 System Shift: Continuous Quality Improvement (QI) .................................................................................. 35 System Shift: Utilize Electronic Health Record ............................................................................................... 36 System Shift: Evidence Based Practices ............................................................................................................ 36 4|Page Executive Summary Introduction Monterey County Behavioral Health, a bureau of the Health Department, provides mental health and substance use disorder services to residents of Monterey County. From April 2015 to October 2015, Behavioral Health engaged in a community-wide alcohol and drug strategic planning process, to review and assess the multi-regional treatment and recovery services provided to a culturally diverse population. The strategic planning process examined the current level of substance use disorder services provided by community-based agencies including prevention, early intervention, outpatient, residential and aftercare; existing “gaps” within the service delivery system were also reviewed and assessed. The completed plan serves as a structural foundation for the development and implementation of a comprehensive, integrated continuum of care that is modeled after the American Society of Addiction Medicine Criteria (ASAM). The Planning Process The Strategic Planning Process was coordinated by the Bureau’s Behavioral Health Director and the Behavioral Health Service Manager/Alcohol and Drug Program Administrator. The alcohol and drug services administrative team and the Health Departments’ Planning, Evaluation and Policy Manager provided additional support. Key strategies and goals of the plan were identified by incorporating information from the California Department of Health Care Services, Special Terms and Conditions, Drug Medi-Cal Organized Delivery System, The American Society of Addiction Medicine, electronic medical records and state/federal databases. The coordinators distributed the Data Driven Decisions (D3) reports that the Quality Improvement Team produces for bureau supervisors and managers. Data in this report is generated from the bureaus Electronic Medical Record system and reflects services entered into the system, regardless of payer source. A summary of Alcohol and Other Drug Service data is listed on the following pages. Community partners, stakeholders and consumers were invited to participate in a structured strategic planning session lead by David Mee-Lee, MD to assist in prioritizing alcohol and drug treatment needs and developing a conceptual framework for the development of a continuum of care. Service providers contracting with the bureau also contributed to the planning process by providing feedback during a series of meetings facilitated by the bureau’s alcohol and drug services administrative team. 5|Page The strategic planning session represented a collaborative process where participants learned about the ASAM criteria and reviewed the current service delivery system and needs for treatment services in the future. Interactive group exercises followed the criteria and data review, where participants identified and determined the following: Alcohol and drug treatment services required for the development and implementation of a comprehensive, organized delivery system of care Consumer capacity for each of the required alcohol and drug treatment services Alcohol and drug treatment service gaps and strategies for developing new services Opportunities and methods to improve service capacity, enhance collaborative partnerships and explore potential barriers to meet the comprehensive treatment needs of consumers Stakeholders participating in the planning process included alcohol and drug treatment provider staff and administrators, Interim Inc., Monterey County Behavioral Health Bureau staff and managers, San Benito County Behavioral Health Department, Department of Social and Employment Services, Family and Children’s Services, Department of Probation, regional hospital staff and administrators, Public Health, law enforcement, criminal justice partners and consumers. The strategic plan coordinators worked with participants to identify and prioritize alcohol and drug treatment service needs. Approximately 1,400 responses were recorded by participants and used to formulate capacity needs, recommendations for system change, and the improvement of service delivery detailed in the Strategic Plan. A draft of the final plan was submitted to key stakeholders for review. Stakeholders included the alcohol and drug services administrative team, contract providers, Behavioral Health management and staff, county partners and the Mental Health Commission. Summary of Alcohol and Other Drug Service Data FY 2014/15 local agencies provided alcohol and drug services to 1,179 clients; 69% had a substance use disorder diagnosis, 28% received mental health counseling services. More than 250 clients received medically supervised methadone maintenance treatment, 508 received outpatient services, and 484 received residential services. Of 1,318 individuals receiving services by the Monterey County Behavioral Health Crisis Team, 48 % have a substance use diagnosis. 61% of patients placed in the Natividad Medical Center Inpatient Psychiatric Unit have a cooccurring substance use disorder. 26% of individuals seeking mental health services through Access to Treatment have a substance use diagnosis. Of adults served with serious and persistent mental illness, 44% have a co-occurring substance use disorder. 52% of the adult homeless services population has a substance use disorder. 6|Page 58% of residents in a licensed, community-based short-term crisis residential program have a substance use disorder. 78% of Medi-Cal eligible in Monterey County are Latino; 48% of individuals served by Alcohol and Other Drug Services are Latino. Regional health inequities are impacting alcohol and other drug service access throughout Salinas Valley. 18% of the Medi-Cal eligible population resides in South County. Only 6% of individuals receiving Alcohol and Other Drug services were from South County. 31% of mentally ill adults placed in intensive residential services are diagnosed with substance use disorders; 37% of mentally ill individuals receiving supportive housing have a substance use disorder. 61% of adults involved in criminal justice related services have a substance use disorder. 46% of adults receiving services from the Forensic Team have a secondary substance use disorder diagnosis. Of 82 adults served in Access AB109 program, 91% have a substance use disorder. 40% of the 191 children receiving out-of-home placement services have a substance use disorder. 69% of the youth served in the juvenile justice system were diagnosed with a substance use disorder. Prologue Monterey County is in the process of embracing historical changes to the way alcohol and drug services are delivered to individuals who have been diagnosed with substance use disorders. The Federal Government’s Center for Medicare and Medicaid Services recently approved California’s application for a Drug Medi-Cal Organized Delivery System (DMC-ODS) Waiver. California submitted the waiver in January 2015 and is the first state to receive federal approval of this type. It represents the most significant change to drug medi-cal since its creation 35 years ago and will support an integrated safety-net service delivery system by improving the coordination and integration of substance disorder treatment, mental health treatment and physical health care services. The goal of the waiver is to move toward a recovery-oriented continuum of care that will improve the success rate of substance use disorder treatment by providing a broad range of services to people who need it and to follow their progress so that they are at less risk for falling out of treatment. Providing a continuum of care will give beneficiaries the opportunity to receive individualized treatment based upon their specific needs. In addition to improving treatment outcomes, the waiver will also reduce other health care related costs associated with substance use disorders. 7|Page The Drug Medi-Cal Organized Delivery System (DMC-ODS) will serve as a new contract between California and the federal government. Our hope is that establishing an organized delivery system of care in Monterey County will maximize services for beneficiaries through improved coordination of substance use treatment with Behavioral Health, public safety systems, primary care and other community service providers. The anticipated need in the strategic plan is based upon estimates for numbers and percentages of the Monterey County population 138% or less of the Federal Poverty Level by citizenship status. It is important to acknowledge that this estimate does not include members of specific populations, such as individuals who are incarcerated, in need of immediate or future alcohol and drug treatment services. Development of an Organized Delivery System of Care Developing an organized delivery system of substance use disorder care involves significant changes to the existing substance use service delivery system in Monterey County. Key elements of Monterey County’s organized drug medi-cal delivery system will include: Providing beneficiaries with a continuum of care based upon the American Society of Addiction Medicine (ASAM) Criteria for substance use disorder treatment services. Broader range of services including early intervention, medical treatments, case management and recovery support services. Increased local control and accountability for services. Greater administrative oversight. Utilization controls to improve beneficiary care and efficient use of resources. Increased coordination with other systems of care including mental health and medical services. Accessibility to substance use disorder treatment in all regions. Use of culturally competent evidenced based practices and provision of services that meet cultural and linguistically appropriate service (CLAS) standards. Development of a centralized access and authorization unit. The ASAM Criteria defines treatment as a continuum of care that involves four broad levels of care and an early intervention level for both adolescents and adults. The levels of care represent intensities of service along a continuum (see diagram, page 4). Treatment is delivered across a continuum of services that reflect the varying severity of illnesses treated and the intensity of services required. This model of service delivery supports person-centered treatment that is responsive to an individual’s specific needs and progress in treatment. 8|Page ASAM Criteria, Third Edition 2013 To implement the best practices in the new service delivery system a robust referral network will be used that includes the following parties. Family Mental Health Criminal Justice/ Probation Schools Primary Care Other community members ASAM Criteria, Third Edition 2013 9|Page Data/Forces of Change The California Department of Alcohol and Drug Programs, in collaboration with the Center for Applied Research Solutions (CARS) Inc. developed a list of key indicators which have readily available and standardized data. The indicators are meant to assist state and local prevention planning and policy-making by providing a means to assess substance use problems and can be used to optimize prevention planning and outcome measurement efforts in communities. Locations of Community Outreach Sessions Data for the key indicators were summarized in the 2010 county report, Indicators of Alcohol and Other Drug Risk and Consequences for California Counties: Monterey County 2010. In general, from 2001 through 2008, rates for admissions to alcohol and other drug treatment, arrests for drug-related crime, arrests for alcohol-related crime, alcohol-involved motor-vehicle accidents was for 18 to 24 year olds. While the rate for each indicator was similar to or lower than the state rate, increases over the time period were seen for admissions to alcohol and other drug treatment facilities, hospitalizations due to alcohol and drug use, while the arrests for drug-related crime, arrests for alcohol-related crime, and deaths due to alcohol and drug use decreased over the same time period. The 2001 to 2008 data from this report and the most current data (where available) for these seven indicators are in the following table. 10 | P a g e Key Indicators of Community Alcohol and Drug Use, Monterey County Indicator 2000 2001 2002 2003 2004 2005 2006 1. Binge Drinking in Past Year (%) N/A N/A N/A N/A N/A N/A N/A Year 2007 2008 2009 2010 2011 29.9 N/A 36.5% N/A 36.0% 32.9% 30.4% 26.1% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 139.0 127.3 122.1 139.1 128.4 N/A N/A N/A N/A N/A N/A 2. Admissions to Alcohol and Drug Treatment (rate 373.5 543.8 517.5 511.4 526.5 539.6 483.9 463.8 402.3 per 100,000) 3. Arrests for Drug-Related Offenses (rate per 100,000 792.7 716.0 669.3 708.3 765.6 837.2 818.9 782.8 731.6 age 10 to 69) 4. Arrests for AlcoholRelated Offenses (rate per 1,802.1 1,749.3 1,588.1 1,620.3 1,668.9 1,480.5 1,467.4 1,504.6 1,536.5 100,000 age 10 to 69) 5. Alcohol-Involved Motor Vehicle Accident Fatalities 3.5 4.9 5.2 3.1 6.4 5.4 3.8 3.5 6.8 (rate per 100,000) 6. Alcohol and Drug Use Hospitalizations (rate per 115.9 112.7 100.8 105.8 147.4 131.1 137.5 140.0 131.9 100,000) 7. Deaths Due to Alcohol and Drug Use (age-adjusted 18.1 18.3 18.1 20.7 22.4 19.4 21.1 14.2 N/A rate per 100,000) 2012 2013 2014 N/A Source: 1. California Health Interview Survey, 2001-2014; 2. California Alcohol and Drug Data System (CADDS) Admissions Data 2000-2005, California Outcome Measurement System (CalOMS) Admissions Data 2006-2008; 3.& 4. California Department of Justice, Office of the Attorney General, Criminal Justice Statistics Center, California Arrest Data 2000-2008 ; 5. California Highway Patrol, Statewide Integrated Traffic Records System (SWITRS) 2000-2008; 6. California Office of Statewide Health Planning and Development, Inpatient Discharge Data (from Epicenter); 7. California Department of Public Health, Data Query System Demographic Disparities in Monterey County The Monterey County Health Department Community Health Assessment 2013 presented ageadjusted accidental poisoning/unintentional drug-related mortality rates per 100,000 by race/ethnicity, gender and age groups from 1999 through 2010. There were significantly lower mortality rates for Asian/Pacific Islander (non-Hispanics) and Hispanics compared to Whites (nonHispanics) in 2008-2010. Also, when looked at over time, there was a significant increase in the accidental poisoning/unintentional drug-related death rate for multiple/other races (nonHispanics) and White (non-Hispanics) from 1999-2001 to 2008-2010. 11 | P a g e Age-adjusted accidental poisoning/unintentional drug-related mortality rates per 100,000 by race/ethnicity Age-adjusted rate per 100,000 99-01 00-02 01-03 02-04 03-05 04-06 05-07 06-08 07-09 08-10 Asian/Pacific Islander (nH) 0.0 0.0 0.0 0.0 1.1 1.1 1.1 0.0 0.0 0.0 Black (nH) 7.7 8.6 11.3 15.9 16.1 16.4 8.4 13.3 7.2 11.3 Hispanic/Latino, any race 5.9 4.9 6.5 7.1 7.0 6.8 5.6 4.1 5.3 6.4 Multiple/Other races (nH) 0.0 0.0 0.0 0.0 0.0 0.0 4.5 2.5 9.7 8.4* White (nH) 8.0 8.4 9.6 12.4 14.2 16.4* 12.9* 17.9* 13.5* 16.3* Monterey County 6.3 6.1 7.3 8.7 9.6 10.5 8.5 8.3 7.9 9.6 *Statistically unstable; interpret with caution. (nH) = non-Hispanic Source: California Department of Public Health, Health Information and Research Section, Death Statistical Master File 19992010; statistical analyses performed by Monterey County Health Department, Surveillance and Epidemiology Unit Local Assessment Processes In 2014 the Behavioral Health Bureau developed a strategic plan. This plan was developed over a yearlong period and involved 15 focus groups and 9 community outreach sessions. Much of the strategic planning process involved receiving feedback on the provision of alcohol and drug services- specifically 11 of the 15 focus groups focused on the alcohol and drug services. The priorities identified included: 1. Training all staff to provide services to Dual diagnoses clients (clients with substance use disorders and mental health disorders) 2. Collaborating with key community partners to identify a provider of medically supported detoxification services, providing a safe place for individuals to begin engagement in recovery services and reduce substance induced hospitalizations. Identify grant funding opportunities to increase availability of detox services. 3. Increasing aftercare/recovery support services for individuals completion dual diagnosis residential programs 4. Increasing access to dual diagnosis residential treatment/recovery services. 5. Increasing collateral services to support family member and other support person of adults served in dual diagnosis treatment programs. 6. Increasing treatment and recovery services to south county residents. 7. Increasing services to non-English speaking individuals seeking AOD treatment. 8. Evaluating the mental health needs of individual enrolled in substance abuse treatment/recovery services. 12 | P a g e AOD Strategic Implementation Plan Process The Alcohol and Drug Strategic Implementation Plan was developed from April 2015 to October 2015 and involved receiving feedback from stakeholders and community providers on the current alcohol and drug treatment system and anticipated needs for developing an integrated, continuum of care. The process involved a series of meetings with contracting service providers and a comprehensive, community-based focus group facilitated by David Mee-Lee, M.D. The priorities identified included: 1. Increasing regional availability of withdrawal management and intensive outpatient services for youth, families and adults. 2. Expanding existing aod provider services; develop co-occurring residential programs and high intensity residential services for individuals who have significant social/psychological problems and high-risk felony offenders. 3. Increasing substance use disorder prevention, assessment and treatment referral service availability within public education system and medical community. 4. Developing a network of existing addiction specialist physicians and primary care physicians who are willing to collaborate with alcohol and drug treatment staff and provide medication assisted treatment to patients. 5. Providing specific training in the diagnosis and treatment of substance use disorders to a greater number of medical providers, county behavioral health and service delivery staff. 6. Creating a case management/recovery support team within behavioral health; establishing contracts with provider staff who are credentialed in the field of addiction counseling. 7. Identifying available resources to support the growth of transitional housing programs and sober living environments for individuals and families; improving aftercare support services. 8. Ensuring that all levels of treatment service are available in underserved regions of the county and offered in primary/threshold language of the consumer. 9. Utilization of Evidence Based Practices in all types of treatment, requiring providers to collect outcome based measurement data for ongoing analysis/review. 10. Enhancing collaborative, multi-disciplinary teams across the health department bureaus and among community-based partners dedicated. Calculation of Anticipated Need The goal of the new waiver in Monterey County is to work towards serving 2% of the safety net population. The most recent California Health Interview Survey provides estimates for numbers and percentages of the Monterey County population 138% or less of the Federal Poverty Level by citizenship status. Of these uninsured and insured populations, approximately 87,000 people in Monterey County would qualify for Alcohol and Drug services provided by the Behavioral Health Bureau or funded partners as part of the health system safety net. Applying a range of 2 to 3% of our estimated safety net population being served under the new waiver would result in an estimate of 1,740 to 2,610 of the population in 2014 receiving alcohol and drug prevention and treatment services. This is probably still only meeting a portion of the needs in the county for these services since 9,000 people who were 138% or less of the Federal Poverty Level in Monterey County in 2014 reported they needed help for mental health/alcohol and drug services. 13 | P a g e Type of Insurance Coverage by Citizenship and Immigration Status for Persons age 18 and older with Annual Incomes 0-138% of the Federal Poverty Level, Monterey County, 2014 Citizenship and immigration status (3 levels) Type of current health insurance coverage U.S. born citizen Naturalized citizen Non-citizen All % Population % Population % Population % Population Uninsured 50.5* 18,000 37.9* 13,000 85.8* 28,000 57.5% 59,000 Medicare & Medicaid 2.1* 1,000 8.5* 3,000 - - 3.6* 4,000 Medicare & Others 3.5* 1,000 - - - - 1.2* 1,000 Medicare only 2.4* 1,000 - - - - 0.8* 1,000 Medicaid 20.3* 7,000 36.3* 12,000 14.2* 5,000 23.7* 24,000 - - - - - - - - Employment-based 20.6* 7,000 - - - - 7.2* 7,000 Privately purchased - - 17.2* 6,000 - - 5.7* 6,000 Other public - - - - - - - - 100.0% 36,000 100.0% 34,000 100.0% 32,000 100.0% 102,000 Healthy Families/CHIP Total * = statistically unstable Source: 2014 California Health Interview Survey 14 | P a g e Elements of the ASAM Criteria Treatment Levels of American Society of Addiction Medicine ASAM Implementing the ASAM treatment criteria for addictive, substance-related, and co-occurring conditions or different levels is major requirement of the new service delivery system. The chart below outlines the different ASAM levels of treatment and notes if the level is part of the current county service delivery system. This chart helps to highlight some of the areas where there are gaps in care. ASAM Level Service Description Required for phase one? 0.5 Early Intervention Outpatient Services Screening, Brief Intervention 1 2.1 Intensive Outpatient Services 2.5 Partial Hospitalizati on Services 3.1 Clinically Managed LowIntensity Residential Services Clinically Managed PopulationSpecific HighIntensity Residential Services 3.3 3.5 Clinically Managed Part of Current System? Current Capacity Anticipated Need Yes Partial-in NMC ER Open 290 Less than 9 hours of service/week (adults); less than 6 hours/week (adolescents) for recovery or motivational enhancement therapies/strategies 9 or more hours of service/week (adults); 6 or more hours/week (adolescents) to treat multidimensional instability 20 or more hours of service/week for multidimensional instability not requiring 24-hour care 24-hour structure with available trained personnel; at least *205* hours of clinical service/week and prepare for outpatient treatment. Yes Yes 400 340 Yes No 0 550 No 0 30 Yes 480 290 24-hour care with trained counselors to stabilize multidimensional imminent danger. Less intense milieu and group treatment for those with cognitive or other impairments unable to use full active milieu or therapeutic community and prepare for outpatient treatment. 24-hour care with trained counselors to stabilize No No 0 235 No 0 365 No Requi red for phase two? No Option al service Yes Yes Requir ed within three years No Yes 15 | P a g e HighIntensity Residential Services 3.7 4 Medically Monitored Intensive Inpatient Services Medically Managed Intensive Inpatient Services OTP Opioid Treatment Program (NTP) MAT Additional Medication Assisted Treatment (MAT) multidimensional imminent danger and prepare for outpatient treatment. Able to tolerate and use full milieu or therapeutic community 24-hour nursing care with physician availability for significant problems in Dimensions 1, 2, or 3. 16 hour/day counselor availability 24-hour nursing care and daily physician care for severe, unstable problems in Dimensions 1, 2, or 3. Counseling available to engage patient in treatment Daily or several times weekly opioid agonist medication and counseling available to maintain multidimensional stability for those with severe opioid use disorder (ASAM OTP Level 1) ordering, prescribing, administering, and monitoring of all medications for substance use disorders. Opioid and alcohol dependence, in particular, have wellestablished medication options. Requir ed within three years No No No 0 TBD No No No 0 TBD Yes 280 160 Partial, in primary care Small case load in primary care 390 Yes No Yes Levels of Withdrawal Management ASAM Level 1WM 2WM Service Description Required for phase one? Part of Current System? Current Capacity Anticipated Need Ambulatory withdrawal management without extended onsite monitoring Ambulatory withdrawal management with extended onsite Mild withdrawal with daily or less than daily outpatient supervision. Yes No 0 310 Moderate withdrawal with all day withdrawal management and support and supervision; at night has supportive family or living situation. No No 0 130 16 | P a g e 3.2 WM 3.7 WM 4WM monitoring Clinically managed residential withdrawal management Medically monitored inpatient withdrawal management Medically managed intensive inpatient withdrawal management Moderate withdrawal, but needs 24hour support to complete withdrawal management and increase likelihood of continuing treatment or recovery. No No 0 45 Severe withdrawal, needs 24-hour nursing care & physician visits; unlikely to complete withdrawal management without medical monitoring. No No 0 25 Severe, unstable withdrawal and needs 24-hour nursing care and daily physician visits to modify withdrawal management regimen and manage medical instability. No No 0 25 Part of Current System? Current Capacity Anticipated Need No 0 2610 No 0 2610 No 0 260 Other Treatment Service Requirements of the Waiver Implementation Required for phase one? Service Description Recovery Services Yes Beneficiaries may access recovery services after completing their course of treatment whether they are triggered, have relapsed or as a preventative measure to prevent relapse. Recovery services may be provided face-to-face, by telephone, or by telehealth with the beneficiary and may be provided anywhere in the community. Yes To assist beneficiaries to access needed medical, educational, social, prevocational, vocational, rehabilitative, or other community services. These services focus on coordination of SUD care, integration around primary care especially for beneficiaries with a chronic substance use disorder, and interaction with the criminal justice system, if needed. Case management services may be provided face-to-face, by telephone, or by *telemedicine telehealth* with the beneficiary and may be provided anywhere in the community. Include physician consultation services with Yes addiction medicine physicians, psychiatrist Case Management Physician Consultation 17 | P a g e or clinical pharmacists. Consultation services may address medication selection, dosing, side effect management, adherence, drug-drug interactions, or level of care considerations. Counties may contract with one or more physicians or pharmacists in order to provide consultation services. * Current Environment Prevention - Alcohol and Drug (AOD) Program Prevention Services is funded through the SAPT (Substance Abuse Prevention and Treatment) Block Grant. Sun Street Center and Sunrise House provide primary prevention services in an effort to reduce alcohol, tobacco, marijuana and prescription drug use and/or misuse among youth in Monterey County. Capacity Count of Clients Served Location of Services Key Partners Funding Source/Special Considerations Open Universal Population (Environmental Prevention is main focus of Monterey County) Throughout Monterey County (i.e. Salinas, South County, Peninsula, North Monterey County) Sunrise House, Sun Street Center and Regional Coalitions SAPT Block Grant Adult Outpatient Treatment Outpatient treatment includes structured recovery services in a supportive environment for youth and adults. Intake, individual, group and family counseling services are provided within the community by Sun Street Centers, Door to Hope and Community Human Services. Capacity 150-300 Count of Clients Served Females-181, Males-188 = 369 (2014-2015) Location of Services Salinas Key Partners Sun Street Centers, Door to Hope, Community Human Services Funding Source/Special Medi-Cal, Self-Pay Considerations New Wavier Requirements ASAM Level 1-Outpatient Services; ASAM Level 2.1-Intensive Outpatient Services. Components of Outpatient Services are: Intake, Individual Counseling, Group Counseling, Family Therapy, Patient Education, Medication Services, Collateral Services, Crisis Intervention Services, Treatment Planning and Discharge Services Suggested Next Steps Facilitate Alcohol and Drug Strategic Planning Session to discuss and prioritize service needs 18 | P a g e Adult Residential Treatment Residential Treatment includes 24-hour non-medical, short and long-term recovery services provided in a highly structured supervised, drug-free residential environment. Door to Hope provides a 4-6 month program for women with severe alcohol and/or drug problems and for pregnant and parenting women with co-occurring disorders and their infants/young children. Sun Street Centers provides a social model residential recovery program for adult men. Community Human Services provides co-ed treatment for adults and for pregnant and parenting women with young children. Capacity M: 54 (47 res, 7 detox) F: 14 M&F: 28 F/Perinatal: 14 = 110 Count of Clients Served Females-131, Males-271 = 402 (2014-2015) Location of Services Salinas, Seaside Key Partners Door to Hope, Sun Street Centers, Community Human Services Funding Source/Special Medi-Cal, SAPT Block Grant, Private Insurance, Self-Pay Considerations New Wavier Requirements One ASAM Level of Residential Treatment Service is required for approval of a county implementation plan in the first year; all ASAM levels of Residential Treatment Services (Levels 3.1-3.5) must be demonstrated within three years following implementation plan approval. Components of Residential Treatment are: Intake, Individual and Group Counseling, Patient Education, Family Therapy, Safeguarding Medications, Collateral Services, Crisis Intervention Services, Treatment Planning, Transportation and Discharge Services. Suggested Next Steps Facilitate Alcohol and Drug Strategic Planning Session to discuss and prioritize service needs Opioid (Narcotic) Treatment Opioid treatment services involve the direct administration of methadone and/or buprenorphine. These are medications that relieve opiate withdrawal symptoms and reduce or extinguish cravings for opioids. Use of these medications does not produce the euphoria, intoxication or withdrawal symptoms that are associated with chronic use of opiates. This service does not involve prescriptions; dosing and administration occurs at the Narcotic Treatment Program facility. Opioid Treatment Program services are provided within the community by Community Human Services and Valley Health Associates. Capacity 280 Count of Clients Served Females-133, Males-171 = 304 (2014-2015) Location of Services Salinas, Monterey Key Partners Community Human Services, Valley Health Associates Funding Source/Special Medi-Cal, Private Insurance Considerations New Wavier Requirements ASAM Opioid Treatment Program Level 1 services are provided in Narcotic Treatment Program licensed facilities. The components of Opioid Narcotic Treatment Programs are: Intake, Individual and 19 | P a g e Suggested Next Steps Group Counseling, Patient Education, Medication Services, Collateral Services, Crisis Intervention Services, Treatment Planning and Medical Psychotherapy. Facilitate Alcohol and Drug Strategic Planning Session to discuss and prioritize service needs Sober Living Environments Sober living homes provide a supportive, secure environment for individuals who are recovering from alcohol and/or drug dependence. Sober living homes typically require participation in 12 step recovery programs and vocational activities. Sober living environments do not provide structured treatment services and are self-governed by residents within the home. Sun Street Centers provides a transitional housing program for adult men and a transitional housing program for individuals in recovery with children. Community Human Services provides a Sober Living Environment for single women. Capacity 342 Count of Clients Served Pueblo del Mar-96 7 Sun Street Center- 54 Elm House (CHS)- 14 = 164 (2014/2015) Location of Services Salinas, Seaside Key Partners Sun Street Centers, Community Human Services Funding Source/Special Housing Authority, Behavioral Health. Residents expected to Considerations actively seek employment, assessed fee based on ability to pay. New Wavier Requirements Transitional Housing is not a current requirement of Waiver Suggested Next Steps Facilitate Alcohol and Drug Strategic Planning Session to discuss and prioritize service needs Driving Under the Influence (DUI) Services Sun Street Centers is an authorized provider for the County of Monterey and licensed by the State of California Department of Alcohol and Drugs to provide education and counseling to first and multiple offenders who are referred to services by the Court. The program helps DUI participants understand his/her relationship with alcohol and drugs and the inherent risk of driving while under the influence. First and multiple offender services are available. Monterey County Superior court provides referrals. Capacity open Count of Clients Served Approximately 3000 per year Location of Services Salinas, Seaside, Carmel and Soledad Key Partners Superior Court and Sun Street Centers Funding Source/Special Participants pay Sun Street Centers directly for DUI program Considerations services. The county assesses a fee for its administration and monitoring of DUI program services. Financial assessment for low income participants is available. 20 | P a g e Deferred Entry of Judgment The Deferred Entry of Judgment (DEJ) program provides alcohol and drug education services to court ordered first offenders. Services are provided by Valley Health Associates, a community based AOD program. Capacity Count of Clients Served Location of Services Key Partners Funding Source/Special Considerations 130-150 126/year Salinas, Monterey and Greenfield Superior Court and Valley Health Associates DEJ participants pay VHA for services on a fee for service basis. Sliding scale is available. Medi-Cal is not a funding source as the DEJ services are education, not treatment. Proposition 36 The Substance Abuse and Crime Prevention Act of 2000 (SACPA), also known as Proposition 36 was a California Voter Initiative in November 2000 that took effect on July 1, 2001. The initiative was later de-funded. The last of the funds were expended in Monterey County in FY 2010-11. Prop 36 outpatient individual and group services are provided to court referred individuals. Capacity 150-200 Count of Clients Served Approx. 120/year Location of Services Salinas Key Partners Superior Court and Door to Hope Funding Source/Special Door to Hope provides private pay, insurance and Medi-Cal funded Considerations outpatient treatment program for Prop 36 participants. Entry Level Drug Treatment Court Entry level Drug Treatment Court is a therapeutic program for drug offenders with misdemeanor charges who need intensive substance abuse treatment. The court refers individuals to the program who have failed the Deferred Entry of Judgment (DEJ) and Prop 36 program. Capacity 100 – services are currently provided by two social workers and one probation officer Count of Clients Served 211 over the course of the grant Location of Services Salinas Key Partners Superior Court, Public Defender, District Attorney, Probation Department and community based AOD treatment providers Funding Source/Special The grant period ran from 9/30/2010 to 9/29/14. Considerations 21 | P a g e Drug Treatment Court Drug Treatment Court is a therapeutic program for high risk/high need repeat drug offenders who have multiple charges, a long history of repeat offenses and incarceration. These offenders require intensive supervision, residential substance abuse treatment and may have had a prior prison term. Capacity 50 – services provided by one social worker and one probation officer Count of Clients Served 57 in 2014 Location of Services Salinas Key Partners Superior Court, Public Defender, District Attorney, Probation Department and community based AOD treatment providers Funding Source/Special DTC I is funded by Behavioral Health sub-account dollars aka: Considerations 2011 realignment funds. AB109 The AB109 program provides behavioral health services to probationers who have been released to Monterey County under Assembly Bill AB109 on Post Release Community Supervision. In addition, the program serves high risk felony probationers and those who are on 1170(h) mandatory supervision. Many justice involved participants have drug and alcohol problems that require referral to substance abuse treatment. Capacity Count of Clients Served Location of Services Key Partners Funding Source/Special Considerations 150-200 225 in calendar 2014 Monterey County Probation Department, Salinas Probation Department, Sheriff Department, community based AOD treatment providers, Monterey County Day Reporting Center, Turning Point, Transitions to Recovery, Interim Inc., KickStart/OET, Department of Social Services and California Forensic Medical Group AB109 funds 22 | P a g e Gaps in Current System and Proposed Next Steps When evaluating proposed solutions the criteria for a successful solution involves being: culturally competent, evidence based, aligned with strategic plan and includes opportunities for cross sector momentum. Treatment Services Required Immediately Gap: Early Intervention Services Early Intervention Services include the use of time limited, structured, goal-oriented interventions that typically last 30 minutes or less and are designed to reduce risky alcohol and illicit drug use behaviors for low-risk users. Screening, Brief Intervention, and Referral to Treatment (SBIRT) is a public health approach that is used in emergency room departments and primary care medical clinics. The key components of SBIRT include: 1. Screening 2. Brief Intervention and/or Referral to mental health and/or alcohol use disorder services when medically necessary. Opportunity: Prevent substance misuse from developing into chronic, difficult to treat conditions that have high public and private costs. Proposed Solution Training primary care providers and BH Access staff on use of the Screening, Brief Intervention and Referral to Treatment (SBRIT) with beneficiaries who are at risk or may be at risk of developing a substance use disorder. Barrier Lack of general substance use disorder education/training among general medical provider population. New Wavier Required. Provided and funded through FFS/managed care Requirements Suggested Next Steps Develop SBIRT training protocols; facilitate regional training within medical community and behavioral health bureau. Gap: Full Continuum of Outpatient Services Outpatient treatment includes structured recovery services in a supportive environment for youth and adults. Evidence suggests that a chronic care model of treatment that incorporates a full continuum of services results in more successful treatment outcomes for consumers. The goal of an improved system of substance use disorder care and access to critical services can only be realized through the expansion of service/provider capacity. Opportunity: Provide both outpatient and intensive outpatient services that will enhance level of care service options; promote individualized care and increase positive treatment outcomes. Proposed Solution Establish intensive outpatient services that meet the ASAM level 2.1 criteria available in all regions of county. Barrier Provider capacity, lack of specific funding to support start-up costs. New Wavier ASAM Level 1-Outpatient Services; ASAM Level 2.1-Intensive Outpatient Requirements Services. Components of Outpatient Services are: Intake, Individual Counseling, Group Counseling, Family Therapy, Patient Education, 23 | P a g e Suggested Next Steps Medication Services, Collateral Services, Crisis Intervention Services, Treatment Planning and Discharge Services. Enhance existing outpatient treatment provider resources, facilitate RFI process for intensive outpatient service programming, and provide additional evidence based practice training to provider and bureau staff. Gap: Withdrawal Management Services Detoxification services are an essential part of the continuum of care for addicted individuals. Detoxification services that require the presence of trained medical staff on-site are not currently available in Monterey County. There is a need for increasing the accessibility of this level of service to individuals who are ready to commit to treatment and begin the process of detoxification. Sun Street Center provides non-medical detox services at their residential treatment program for men in Salinas. Community Human Services provides non-medical detox services to men and women at Genesis House. Opportunity: Develop capacity to provide medically monitored detoxification services to treat physiological withdrawal symptoms, reducing risk factors that may lead to sustained treatment and recovery. Proposed Solution Implement ambulatory withdrawal management services available to consumers throughout the county that meet ASAM level 1 criteria during the first year of waiver implementation. Barrier Provider and medical staffing capacity New Wavier A. Intake: process of admitting a beneficiary into a substance use Requirements disorder program B. Observation: process of monitoring beneficiary’s course of withdrawal, conducted as frequently as deemed appropriate C. Medication Services: prescription or administration related to sud treatment services, or assessment of side effects/results of that medication D. Discharge Services: process to prepare beneficiary for referral to Another level of care, post-treatment return or reentry into community Suggested Next Steps Facilitate RFI process, support community based providers in establishing certified, ASAM level modalities within existing residential programs. 24 | P a g e Gap: Recovery Services (aftercare) Individuals engaged in substance use treatment often enter treatment with significant additional challenges including homelessness, unemployment, legal issues, interpersonal problems and lack of support. Aftercare recovery services provide the supplemental support that individuals need so that they may continue to benefit from treatment received. Recovery services will allow individuals to receive coordinated access to the services/resources that are necessary to achieve sustainable recovery. Sun Street Centers, Door to Hope and Community Human Services offer aftercare groups and community resource referrals to individuals participating in their outpatient and residential programs. Opportunity: Provide a safety-net of aftercare services that are essential to reducing the risk of relapse. Proposed Solution Establish recovery service programming throughout Monterey County. Barrier New Wavier Requirements Suggested Next Steps Peer support/training, recovery coaches not currently employed A. Outpatient counseling services in the form of individual or group counseling to stabilize the beneficiary and then reassess if the beneficiary needs further care B. Recovery Monitoring: Recovery coaching, monitoring via telephone and internet C. Substance Abuse Assistance: Outreach, peer-to-peer services, and relapse prevention, and substance abuse education D. Education and Job Skills: Linkages to life skills, employment services, job training, and education services E. Family Support: Linkages to childcare, parent education, child development support services, family/marriage education F. Support Groups: Linkages to self-help and support, spiritual and faith-based support G. Ancillary Services: Linkages to housing assistance, transportation Develop network of providers, utilizing existing social worker staff within behavioral health bureau and establishing collaborative partnerships within health department and among established consumer advocacy groups. 25 | P a g e Gap: Case Management Services Case Management Services allow individuals to receive coordinated access to needed medical, educational, social, pre-vocational, vocational, rehabilitative, or other community services. These services focus on the coordination of substance use disorder care, integration with primary care especially for individuals with a chronic substance use disorder, and interaction with the criminal justice system if needed. Opportunity: Provide coordination of care and an integrated service delivery system that ensures placement in the appropriate level of treatment for clients with substance use disorders. Proposed Solution Establish case management service programming throughout Monterey County. Barrier Peer support/training, recovery coaches not currently employed New Wavier A. Comprehensive assessment/periodic reassessment of individual Requirements needs to determine need for continuation of case management services; B. Transition to higher or lower level of substance use disorder care; C. Development and periodic revision of a client plan that includes service activities; D. Communication, coordination, referral and related activities; E. Monitoring service delivery to ensure beneficiary access to service and the service delivery system F. Monitoring the beneficiaries progress; G. Patient advocacy, linkages to physical and mental health care, transportation and retention in primary care services; and, H. Case management shall be consistent with and shall not violate confidentiality of alcohol and drug patients (42 CFR Part 2. and California Law). Suggested Next Steps Develop network of providers, utilizing existing aod provider staff and social worker staff within behavioral health bureau; collaborate with consumer advocacy/peer support groups such as NAMI. 26 | P a g e Gap: Physician Consultation Services Physician Consultation includes Drug Medi-Cal physicians consulting with addiction medicine physicians, addiction psychiatrists or clinical pharmacists. Physician consultation services are not provided directly to Drug Medi-Cal beneficiaries; rather, they are designed to assist Drug Medi-Cal physicians with seeking expert advice with complex cases which may address medication selection, dosing, side effect management, adherence, drug-drug interactions, or level of care considerations. Opportunity: Establish a supportive network within the medical community that will broaden critical service availability and increase positive treatment outcomes Proposed Solution Establish agreement/contract with MD in community who provide medication services to existing aod contractors; recruit/employ addiction specialist psychiatrist Barrier Recruiting a psychiatrist/physician specializing in addiction medicine may be difficult New Wavier Counties participating in the waiver are required to provide this service Requirements during the first year of implementation. Suggested Next Steps Schedule contract meetings with local MDs; propose telemedicine as option for delivery of specialty addiction services/consultation. Treatment Services Required within Three Years Gap: Full Continuum of Residential Services Residential Treatment includes 24-hour non-medical, short and long-term recovery services provided in a highly structured supervised, drug-free residential environment. Evidence suggests that a chronic care model of treatment that incorporates a full continuum of services results in more successful treatment outcomes for consumers. The goal of an improved system of substance use disorder care and access to critical services can only be realized through the expansion of service/provider capacity. Opportunity: Provide full continuum of residential services that will enhance level of care service options; promote individualized care and increase positive treatment outcomes Proposed Solution Establish evidence-based, high-intensity residential treatment services that meet ASAM Levels 3.3 and 3.5 criteria within 3 years of implementing waiver services. Barrier Provider capacity, lack of specific funding to support start-up costs New Wavier ASAM Designation for Residential Providers: All residential providers Requirements must be designated to have met ASAM requirements and receive a DHCS issued ASAM designation. One ASAM Level of Residential Treatment Service is required for approval of a county implementation plan in the first year; all ASAM levels of Residential Treatment Services (Levels 3.1, 3.3, 3.5) must be demonstrated within three years following 27 | P a g e Suggested Next Steps implementation plan approval. Coordination with ASAM Levels 3.7 and 4.0 (provided and funded through FFS/managed care) is also a requirement. Components of Residential Treatment are: Intake, Individual and Group Counseling, Patient Education, Family Therapy, Safeguarding Medications, Collateral Services, Crisis Intervention Services, Treatment Planning, Transportation and Discharge Services Facilitate RFI process, support existing residential providers in certification and ASAM designation of all required levels of service. Optional Treatment Services Gap: Additional Medication Assisted Treatment Medication Assisted Treatment provides a safe, controlled level of medication to overcome the use of opioids and alcohol. Research shows that when treating substance-use disorders, a combination of medication and behavioral therapies is most successful. Medication assisted treatment (MAT) is clinically driven with a focus on individualized patient care. Monterey County is in need of increasing the accessibility of this treatment option; the availability of comprehensive MAT is currently limited to a small percentage of medical providers in primary care/integrated care settings. Community Human Services and Valley Health Associates provide Methadone maintenance programs in Salinas. Providing additional MAT will positively impact treatment retention rates and lower overall healthcare costs. Opportunity: Building MAT capacity in primary care settings has the potential to greatly increase consumers’ access to these services in less stigmatized, more familiar medical settings. Proposed Solution Collaborate with primary care providers and provide education in utilization of various medications used to treat substance use addictions; recruit/employ psychiatrist specializing in addiction medicine. Barrier Lack of staff understanding of the medications, opposing philosophy/beliefs about use of medications as a method of treatment. New Wavier MAT Drug Reimbursement through the DMC-ODS and Medical System Requirements Medication TAR* Required Availability Methadone No Only in NTP/OTP Buprenorphine Yes, unless provided Pharmacy Benefit, in an NTP/OTP NTP/OTP Naltrexone Tablets No Pharmacy Benefit, DMC Benefit Naltrexone longYes Pharmacy Benefit, acting injection Physician Administered Drug Disulfiram No Pharmacy Benefit, NTP/OTP Acamprosate Yes Pharmacy Benefit 28 | P a g e Naloxone No Pharmacy Benefit, NTP/OTP MAT is not a current requirement under the 1115 waiver. However, Medication Assisted Treatments are evidenced based interventions that have been shown to increase patient retention, social functioning, and days of abstinence, while reducing engagement in criminal activities, infectious disease transmissions, and hospital and emergency room admissions. *Treatment Authorization Request (TAR) Suggested Next Steps Facilitate RFI process; utilize telemedicine combined with services provided by RN staff. Gap: Partial Hospitalization Partial Hospitalization is a non-residential treatment service providing psychiatric, medical and mental health services for individuals who require more intensive services than outpatient, but who do not require 24-hour residential care. Partial Hospitalization program services feature 20 or more hours of clinically intensive programming per week, as specified in the patient’s treatment plan. Opportunity: Proposed Solution Barrier New Wavier Requirements Suggested Next Steps Developing Partial Hospitalization programming has the potential to improve treatment outcomes and reduce the number of individuals in need of residential treatment services. Establish an evidence-based Partial Hospitalization program that meets the ASAM level 2.5 criteria. These programs typically have direct access to psychiatric, medical, and laboratory services, and are to meet the identified needs of patients which may warrant daily monitoring or management but which can be appropriately addressed in a structured outpatient setting. Fiscal challenges of start-up costs, identification and recruitment of strategic partners. ASAM Level 2.5 Partial Hospitalization is not a requirement under the 1115 waiver. Facilitate meetings with hospital administrators and local alcohol and drug service providers to develop collaborative project plan. 29 | P a g e Recommended Services Gap: Justice Involved Individuals Monterey County is in need of substance abuse services to justice involved individuals incarcerated at the jail. In-custody education and treatment for substance abusers is likely to help interrupt the cycle of recidivism that is often fueled by drug abuse and criminal acts to pay for drugs. There is also a need to develop a continuum of services that bridge in-custody drug and alcohol education and treatment to community resources such as alcohol and drug treatment programs, 12-step programs and the recovery community to help individuals successfully reintegrate into the community while maintaining a sober lifestyle. Opportunity: Providing education and treatment for substance use disorders to defendants in the jail has the potential of increasing motivation to move from a substance based to a recovery driven lifestyle. Creating a continuum of care that bridges in-custody services to community services will help facilitate successful reintegration and likely decrease recidivism. Proposed Solution 1. Invite local substance abuse treatment providers to do “in-reach” at the jail to inmates in need of substance abuse education and treatment. 2. Engage treatment partners in designing a continuum of care that bridges services from jail to community. Barrier Lack of resources and need for staff who are motivated to work with justice involved individuals. New Wavier None. The intersection of the organized delivery system of services with Requirements the criminal justice system is acknowledged and additional service provisions for this population have been proposed. Increasing length of stay for withdrawal and residential services for criminal justice offenders and use of promising practices such as Drug Treatment Court services is recommended. Suggested Next Steps Facilitate additional meetings with correctional facility administrators to promote collaboration with aod treatment providers and to develop a long-term plan for providing in-custody and post-release treatment interventions. 30 | P a g e Gap: Co-Occurring Treatment Programs It is estimated that more than half of all adults diagnosed with severe mental illness are also impaired by a substance use disorder. Individuals with co-occurring mental health and substance use disorders are at an increased risk for homelessness, incarceration, medical illness, suicide and early mortality. Compared with individuals who have been diagnosed with a single disorder, individuals with dual disorders often require longer treatment, experience more crises, and progress more gradually. Integrated care or co-occurring treatment has been associated with a reduction in substance abuse, increase in psychiatric stability and improved quality of life. Interim provides co-occurring treatment for adults at Bridge House; Door to Hope provides Integrated Co-Occurring Treatment (ICT) for adolescents. Opportunity: The Monterey County Behavioral Health Strategic Plan, 2014 dual diagnosis treatment goal is to increase access to dual diagnosis residential treatment/recovery services; implement evidence based practices to improve treatment/recovery outcomes and reduce relapse rates. Focusing on this goal will include access to co-occurring treatment in outpatient settings. Proposed Solution Implement evidence-based, co-occurring treatment programs throughout the county. Barrier Current resources required to educate/train staff in use of evidencebased practices for co-occurring treatment are limited. New Wavier Service providers/programs will be required to demonstrate use of at Requirements least two evidence based practices. Suggested Next Steps Evaluate current and past fiscal year residential occupancy rates to determine service trends and predict both immediate and future needs. Educate staff/implement evidence based practices/monitor use of evidence based practice skills in clinical settings. Continue pilot project and consider longer term contracting with Ingenuity Health company providing medication monitoring via non-invasive urine testing to identify areas of potential substance abuse and non-adherence to psychotropic medication. Gap: Youth Outpatient Treatment The Monterey County Behavioral Health Strategic Plan, 2014 indicates that youth within the county have high rates of alcohol and other drug use. Specific goals within the Strategic Plan include reducing the use of alcohol, marijuana, prescription and over-the counter drug misuse, and tobacco among current youth in Monterey County. National research shows that the effective treatment of substance use disorders among youth/adolescents includes placement in outpatient and/or residential treatment programs. Monterey County has an impressive prevention program currently in place for youth. However, core substance use treatment services are significantly limited within the community. Monterey County is in need of additional outpatient and residential substance use services for youth/adolescents who experience educational, social, legal and familial problems resulting from their use of alcohol/other substances. Door to Hope provides adolescent outpatient treatment services through their ICT (Integrated Co-occurring Treatment) program. Community Human Services provides outpatient services to youth through DAISY (Drug and Alcohol Intervention 31 | P a g e Services for Youth) at the Silver Star Resource Center, Juvenile Probation Department. Opportunity: Provide local services to youth that will compliment prevention services in place and enhance service level of care options to a typically underserved age group. Proposed Solution Establish county-wide, youth outpatient treatment programs using evidence based practice modalities for services provided. Barrier Inadequate funding streams, lack of specific funding, coordinated system of care at State level is not in place, lack of provider capacity/infrastructure New Wavier None. Beneficiaries under the age of 21 who are at risk or have a Requirements substance use disorder are eligible to receive waiver services pursuant to the Early Periodic Screening, Diagnostic and Treatment (EPSDT) mandate. Suggested Next Steps Support and enhance existing provider resources; Initiate RFI process. Gap: Youth Residential Treatment Monterey County is in need of increasing residential treatment services for youth/adolescents who experience the psycho-social consequences of alcohol/other substance use. Consequences of adolescent substance abuse can include academic failure, social and familial disruption, overdose, automobile accidents, increased risk for human immunodeficiency virus infection and sexually transmitted diseases, and arrest and incarceration. Residential treatment is a resource-intense level of care, primarily for adolescents with severe levels of dependency whose mental health issues, medical needs, and addictive behaviors require placement in a 24-hour structured environment. Door to Hope provides residential treatment at Santa Lucia for adolescent females who have a significant substance use disorder and a mental health disorder. Opportunity: Provide local services to youth so that youth and their families are not faced with the hardship of out-of-county substance use treatment placement Proposed Solution Consider cross-county collaborative for establishing residential treatment services in tri-county area Barrier New Wavier Requirements Suggested Next Steps Inadequate funding, lack of specific funding, lack provider capacity, coordinated system of youth care at State level is not in place. No specific requirements listed. Establish multi-disciplinary task force to address fiscal resources for new programs; propose collaborative, inter-agency service agreement with supportive housing; initiate RFI process. 32 | P a g e System Shifts System Shift: Implement ASAM and centralized screening Monterey County will be required by the State Department of Health Care Services to provide a continuum of care based upon the American Society of Addiction Medicine (ASAM) Criteria for substance use disorder treatment services. Required services under the new service delivery system waiver must be available and accessible to Medi-Cal beneficiaries. All services must be provided by responding to immediate needs and ASAM placement criteria. A primary goal underlying the ASAM Criteria is for the patient to be placed in the most appropriate level of care. For both clinical and financial reasons, the preferable level of care is that which is the least intensive while still meeting treatment objectives and providing safety and security for the patient. The ASAM Criteria is a single, common standard for assessing patient needs, optimizing placement, determining medical necessity, and documenting the appropriateness of reimbursement. ASAM Criteria uses six unique dimensions, which represent different life areas that together impact any and all assessment, service planning, and level of care placement decisions. The ASAM Criteria structures multidimensional assessment around six dimensions to provide a common language of holistic, biopsychosocial assessment and treatment across addiction treatment, physical health and mental health services. The ASAM Criteria provides a consensus based model of placement criteria and matches a patient’s severity of SUD illness with treatment levels that run a continuum marked by five basic levels of care, numbered Level 0.5 (early intervention) through Level 4 (medically managed intensive inpatient services). Opportunity: By creating a centralized access point, county staff can complete timely assessments and use case managers to link clients to recommended levels of care. ASAM criteria will guide services for both voluntary and court ordered clients. The DMC-ODS waiver requires that licensed or license eligible staff complete these assessments. Proposed Solution Recruit and train additional licensed/licensed eligible ACCESS staff. Barrier Significant amount of training will be required to fully implement ASAM criteria, associated costs with initial and ongoing training 33 | P a g e System Shift: Case Management Services (Care Coordination) Monterey County will be required by the State Department of Health Care Services to coordinate case management services for all substance use disorder clients. Case management services can be provided at DMC provider sites, county locations, regional centers, or as outlined by the county in the implementation plan; however, the county will be responsible for determining which entity monitors the case management activities. Services may be provided by a Licensed Practitioner of the Healing Arts or certified or certified eligible counselor Counties are responsible for developing a structured approach to care coordination to ensure that beneficiaries successfully transition between levels of SUD care (i.e. detoxification, residential, outpatient) without disruptions to services. In addition to specifying how beneficiaries will transition across levels of acute and short-term SUD care without gaps in treatment, the county will describe in the implementation plan how beneficiaries will access recovery supports and services immediately after discharge or upon completion of an acute care stay, with the goal of sustained engagement and long-term retention in SUD and behavioral health treatment. The county implementation plan will indicate whether their care transitions approach will be achieved exclusively through case management services or through other methods. The county implementation plan will indicate which beneficiaries receiving SUD services will receive care coordination. Opportunity: The coordination of substance use treatment care will assist individuals by monitoring effectiveness of service delivery and placement within the system Proposed Solution We will need to hire and train care coordinators Barrier Program providers will also be delivering case management in both outpatient and residential programming; a considerable amount of crosstraining will be necessary to operate seamless service delivery. System Shift: Increase Primary Care Providers use of SBIRT Screening, Brief Intervention, and Referral to Treatment (SBIRT) is a public health approach that is used in emergency room departments and primary care medical clinics. SBIRT provides early intervention services targeted at individuals who misuse alcohol and illicit drugs, but who may have not yet developed dependence. SBIRT programs provide individuals with screening and assessments, and delivery interventions that are appropriate to reduce risks related to alcohol and substance abuse. Research suggests that SBIRT services provided in acute care settings are associated with modest changes in recent alcohol and illicit drug use. Opportunity: Increase Primary Care Providers knowledge to provide appropriate screening, brief intervention and treatment referrals in the primary care setting. Proposed Solution 1. Hire a consulting psychiatrist with a specialty in addiction medicine 2. Develop a training protocol with a continual re-education about local 34 | P a g e Barrier AOD resources for primary care providers and supporting staff (entire workforce, Nursing, Medical Assistants). Time required for developing training and educational protocols System Shift: Physician Consultation Monterey County will be required by the State Department of Health Care Services to provide or establish contracts for physician consultation services. Physician Consultation Services can be provided by addiction medicine physicians, addiction psychiatrists or clinical pharmacists. These services are not provided directly to beneficiaries; rather they are designed to assist Drug Medi-Cal physicians with the development of treatment for beneficiaries. Consultation services may address medication selection, dosing, management of side-effects, issues with compliance, drug-drug interactions or level of care considerations. The County may contract with one or more physician or pharmacist to provide consultation services. Opportunity: Create a support network for primary care providers and nurse practitioners who will interface with SUD patients in integrated care and community medical clinics. Proposed Solution Contract with one or more physicians in order to provide services. Barrier Training, associated costs System Shift: Continuous Quality Improvement (QI) Quality improvement consists of systematic and continuous actions that lead to measurable improvement in the delivery of services and in client care. We recognize the need for ongoing use of data when identifying quality improvement efforts that focus on client care and the functioning of the overall delivery system with the aim in mind; provide high-quality services and identify barriers that may impede this ability. Opportunity: Ongoing review of substance use disorder services to ensure individuals have appropriate access to service and receive a high-standard quality of care. Use of data to evaluate the services and outcomes to determine areas of need. Proposed Solution Development of standardized policies and procedures for delivery of substance use disorders, including a uniform method for evaluating and monitoring of the service delivery and quality of services. Use of data to evaluate and identify areas of need and improvement; from accessing services to discharge and aftercare. Barrier Need for hiring staff (County and Providers) that have substance use disorder training and staff that are trained to work with individuals who have a dual-diagnosis. Need for current staff to be trained in assessment and treatment of substance use disorders and dual-diagnosis. Need for hiring and/or dedicating staff in QI to assist with oversight/utilization review of Drug Medi-Cal organized delivery system. 35 | P a g e System Shift: Utilize Electronic Health Record Monterey County Behavioral Health implemented the use of an electronic health record (AVATAR) in 2009. The implementation of AVATAR provides a more in depth understanding of treatment history and opportunities to provide treatment in a comprehensive manner. In a manner that makes sense to the individual. Since the implementation of AVATAR, alcohol and other drug providers have utilized AVATAR for submission of claims for reimbursement. Opportunity: Integration of services and treatment to maximize service delivery. Proposed Solution Behavioral health has offered contractors free use of their EMR system. To help improve the continuum of care, contractors could consider using this system as their record to increase information sharing and efficiency. Barrier Contractors agreement, financial capabilities System Shift: Evidence Based Practices Alcohol and Drug Service providers and Monterey County Behavioral Health Department staff will be required by the State Department of Health Care Services to implement at least two Evidence Based Practices (EBP) for each modality of service provided. The listing of required EBP include: Motivational Interviewing: A client-centered, empathic, but directive counseling strategy designed to explore and reduce a person's ambivalence toward treatment. This approach frequently includes other problem solving or solution-focused strategies that build on clients' past successes. Cognitive-Behavioral Therapy: Based on the theory that most emotional and behavioral reactions are learned and that new ways of reacting and behaving can be learned. Relapse Prevention: A behavioral self-control program that teaches individuals with substance addiction how to anticipate and cope with the potential for relapse. Relapse prevention can be used as a stand-alone substance use treatment program or as an aftercare program to sustain gains achieved during initial substance use treatment. Trauma-Informed Treatment: Services must take into account an understanding of trauma, and place priority on trauma survivors’ safety, choice and control. Psycho-Education: Psycho-educational groups are designed to educate clients about substance abuse, and related behaviors and consequences. Psycho-educational groups provide information designed to have a direct application to clients’ lives; to instill self- awareness, suggest options for growth and change, identify community resources that can assist clients in recovery, develop an understanding of the process of recovery, and prompt people using substances to take action on their own behalf. Opportunity: By integrating clinical expertise, academic research and client/care-giver values high quality services will be available to individuals who have been diagnosed with a substance use disorder. Proposed Solution Utilize evidence-based practice training provided by California Institute for Behavioral Health Solutions; recruit training coordinator within BH Bureau. Barrier Transferring skills from training to direct clinical practice, identifying needs for ongoing consultation group and staff mentoring. 36 | P a g e
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