2017 Mary g. moad ethics award

2017 MARY G. MOAD ETHICS AWARD
Eligibility: All applicants must be in good standing as an accredited business with the BBB of South Texas.
Judging: No BBB staff or Board members are involved in the selection of the winners.
 Each application is judged and scored twice by a panel of independent judges.
 Winner will be announced at a Press Conference on Thursday, April 20, 2017 at the BBB Office,
502 East Expressway 83, Suite C, Weslaco, TX 78596.
Instructions: Type or legibly print your contact information and sign and date the compliance statement below
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Use this form as your application’s cover page
To submit application - click this link: http://bit.ly/marygmoad
Choose ONE method of delivery (do not send multiple copies): Deadline: Friday, March 17, 2017
1. Mail: BBB Mary G. Moad Ethics Awards, 502 East Expressway 83, Ste. C, Weslaco, TX 78596
2. E-mail: [email protected].
If you do NOT receive an email receipt confirmation within 3 business days, please call or email Dolores Salinas:
(956) 968.7327 or [email protected].
Contact Name:_________________________________________________________________________________
Company Name:_______________________________________________________________________________
Address (include zip code):_______________________________________________________________________
Phone: ___________________________
E-mail Address:_________________________________________
Compliance Statement:
I understand that by signing this application I certify my compliance with federal, state and local laws and regulations
governing my business, charity or industry. Any misstatement of material fact may justify recession of the award. I
understand that the BBB will provide guidelines for using and/or referencing the BBB Awards for Excellence and any
trademark or logos associated with the Awards for Excellence. I agree to abide by and follow the BBB guidelines, as well
as all future versions of the BBB guidelines, as they may be amended from time to time at the sole discretion of the
Houston BBB and/or the BBB Education Foundation. I understand and agree that, should I no longer be accredited with
or a member in good standing of the Houston BBB, I shall cease all use of the trademarks and logos associated with the
Awards for Excellence. All submitted entries become property of the BBB and cannot be returned.
Name (Please Print)__________________________________ Title_____________________________
Signature___________________________________________ Date_____________________________
2017 AWARDS FOR EXCELLENCE APPLICATION
Instructions: Type the question followed by the answer to ALL ten questions (including additional
information). Applications are limited to no more than 10 pages (average is 4 pages) long. Please feel free to
attach examples of what sets you apart from others (optional). Do not include any videos, cd’s or links to
websites.
Questions
1. How do you describe what your business does and who your customers are to a complete stranger?
Describe in 5 sentences or less.
2. Where do you see your business going in the next year? In the next three to five years?
3. Why should a customer choose your company’s products or services over your competitors?
4. What are the top 3 biggest issues your business is facing and how do you plan to address these issues?
5. If you were to design the perfect team of people to help you run your company, what characteristics, talents
and experience would these people have?
6. How do you define success for your business?
7. Provide at least two examples of situations in which your company put the customer’s interest ahead of its
own, even if it resulted in absorbing a loss or foregoing profits. Please do not include examples of
expected warranties and normal service issues in your line of business.
(a) Describe each situation and the dollar impact on your company and customer.
(b) Describe the personal impact on both company and customer.
8. How does your Company/employees contribute time, talents or money to charitable activities in our
community?
9.
How has technology, such as computers, social media and the Internet, impacted how you conduct
business?
10. How do social, economic, legal and political environments impact your business?
Deadline for Applications: Friday, March 17, 2017 by 4 p.m.