companydirectors.com.au MARCH - MAY 2016 QUARTERLY REPORT | VOLUME 4 30% by 2018: Gender diversity progress report 2 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 companydirectors.com.au A great start to 2016 Female appointments to ASX 200 boards have tracked above 40 per cent so far in 2016, the highest rate since we began monitoring figures in 2009. This solid performance in the first five months of the year gives us hope that we may reach our 2018 target. The monthly rate of female appointments reached as high as 47 per cent in the first quarter before settling at 41 per cent in May – a still impressive figure. The challenge now is for all parties – ASX chairs, nonexecutive directors, executive search consultants, investors and management – to ensure this issue remains centre stage and to assist with the identification of talented female directors. We know from our engagement with ASX 200 chairs that many still don’t see this as a strategic imperative that leads to better business performance and board decisions. We urge all chairs to read available research, conduct wider searches for vacant positions and work with recruiters to identify the obvious talent within our female ranks. This report features an overview of KPMG’s analysis of the diversity disclosures made by companies under the ASX Corporate Governance Council’s Corporate Governance Principles and Recommendations for financial years ending in 2015. One of KPMG’s key findings was that very few entities set or disclosed transparent quantitative objectives such as “30 per cent director seats to be held by women by 2018.” The majority instead referred to the implementation of diversity programs or initiatives such as pay equity reviews as their best steps towards increasing the number of women on boards. Although this is progress, particularly for organisations that have only just started on their journey, it is vital that organisations set numeric targets and transparently report on them. Transparency leads to accountability. Without accountability and ownership, the number of women, particularly in executive positions, will not increase. We encourage all organisations to set numeric targets and start working towards better gender representation across senior management. We are pleased to announce a new partnership with Chief Executive Women (CEW) during 2016 and beyond. We recently co-hosted four national events, connecting our members and introducing current and emerging female directors to male ASX 200 directors. AICD and CEW have also formed an advisory group of influential male and female chairs and non-executive directors. This group will produce best practice gender reporting guidelines for board chairs, chairs of remuneration and nominations committees and non-executive directors with support from Boston Consulting Group. The guidelines will help boards demand better gender reporting from CEOs and executive teams, including increased management focus, enhanced reporting capability and accountability for the achievement of diversity targets. The resource will be launched later in the year and we encourage all of our members to use it and promote it to their networks. We have said this many times, but we will keep saying it: we must collaborate and support each other effectively to ensure sustainable and progressive change occurs, enabling us to reach all of our targets in the desired timeframes. John Brogden Managing Director & Chief Executive Officer, Australian Institute of Company Directors 3 4 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 Progress report There have been a number of additions to the list of companies with at least 30 per cent female directors since February. The current number of companies with at least 30 per cent female directors is now at 52 (31 May 2016). Additions 1. AGL Energy joined the list on the appointment of Jacqueline Hey to the board on 21 March. 2. Bellamy’s Australia Limited joined the ASX 200 in March. It already had more than 30 per cent female directors. 3. CYBG PLC joined the ASX 200 in March. It already had more than 30 per cent female directors. It subsequently moved out of the list on the retirement of Barbara Ridpath on 20 May. 4. Healthscope Limited joined the list on the appointment of Jane McAloon to the board on 1 March. It subsequently moved back out of the list on the appointment of Dr Ziggy Switkowski to the board on 4 April. 5. IPH Limited joined the ASX 200 in March. It already had more than 30 per cent female directors. 6. Nine Entertainment Co.Holdings joined the list on the appointment of Elizabeth Gaines to the board on 1 March. David Haslingden also retired as Chair and was replaced by an existing non-executive director Peter Costello. 7. REA Group Ltd joined the list on the appointment of Susan Panuccio to the board on 22 March. Peter Tonagh also retired from the board on 22 March. 8. Burson Group Holdings Limited joined the list on the appointment of Margie Haseltine to the board on 30 May. 9. Southern Cross Media Group joined the list on the appointment of Melanie Willis to the board on 25 May. Chris De Boer also retired from the board on 26 May. 10.Oz Minerals joined the list on the retirement of Dean Pritchard on 24 May. 11.Sky Network Television Limited was added to the list in May after AICD identified that Robert Bryden was not on the board. Deletions 1. NAB left the list due to the appointment of Philip Chronican to the board on 2 May. 2. GPT Group left the list on the retirement of Anne McDonald on 4 May. Change of company details (addition and deletion) Recall Holdings Limited (REC) was removed from the S&P/ ASX 200, subject to final court approval of the scheme of arrangement whereby the company would be acquired by Iron Mountain Inc. Recall Holdings was replaced by Iron Mountain Inc. (INM) after the close of trading on 21 April. Wendy Murdock was appointed to the Iron Mountain board on 21 April. From zero to one female director 1. Christina Lampe-Onnerud was appointed to the Syrah Resources Limited board on 24 April. No female directors There are currently 20 companies in the ASX 200 without any female directors. The number fell in March when Karoon Gas moved out of the ASX 200. There are still no female directors on the Karoon Gas board. The number increased back to 21 in April due to the Investa Office Fund board restructure and appointment of new male directors. In May the number fell again to 20 on the appointment of a female director to the Syrah Resources Limited board. companydirectors.com.au The full list of ASX 200 companies with the number of women on their boards is listed below. Individual chairs with an asterisk next to their name are members of the 30% Club and have committed to achieving at least 30 per cent females on their boards by 2018 or as soon as they can. No. of Female Directors % of Female Directors Elizabeth Alexander 5 71.4% ASX 200 Company Medibank Private Limited Chair Woolworths Ltd Gordon Cairns* 4 50.0% AMP Limited John Palmer – Interim Chair 4 50.0% Mirvac Limited John Mulcahy* 4 50.0% Boral Limited James Clark 4 50.0% Nine Entertainment Co. Holdings Limited Peter Costello 3 50.0% Duet Group Douglas Halley* 4 44.4% Dexus Property Group Richard Sheppard* 3 42.9% Spark Infrastructure Trust Douglas McTaggart 3 42.9% Navitas Limited Harvey Collins* 3 42.9% Super Retail Group Limited Robert Wright* 3 42.9% Spotless Group Holdings Limited Margaret Jackson* 3 42.9% Bellamy's Australia Limited Robert Woolley 3 42.9% Pacific Brands Limited Peter Bush* 3 42.9% Programmed Maintenance Services Limited Bruce Brook* 3 42.9% Trade Me Group Ltd David Kirk* 2 40.0% IPH Limited Richard Grellman 2 40.0% Burson Group Holdings Limited Robert McEniry 2 40.0% Japara Healthcare Limited Linda Nicholls* 2 40.0% Scentre Group Limited Brian Schwartz* 3 37.5% Stockland Corporation Ltd Graham Bradley* 3 37.5% REA Group Ltd Hamish McLennan 3 37.5% CSL Limited John Shine* 3 33.3% Macquarie Group Limited Peter Warne 3 33.3% Woodside Petroleum Ltd Michael Chaney* 3 33.3% Suncorp Group Limited Dr Ziggy Switkowski* 3 33.3% AGL Energy Limited Jeremy Maycock* 3 33.3% Fortescue Metals Group Ltd Andrew Forrest* 3 33.3% SEEK Limited Neil Chatfield* 2 33.3% Bank of Queensland Limited Roger Davis 3 33.3% Bendigo and Adelaide Bank Limited Robert Johanson* 3 33.3% BT Investment Management Limited James Evans 2 33.3% Orora Limited Christopher Roberts* 2 33.3% IOOF Holdings Ltd Roger Sexton* 2 33.3% Iron Mountain Inc. Alfred Verrecchia 4 33.3% JB Hi-Fi Limited Gregory Richards 2 33.3% Sky Network Television Limited Peter Macourt 2 33.3% CSR Limited Jeremy Sutcliffe* 2 33.3% MetCash Limited Robert Murray 3 33.3% OZ Minerals Limited Neil Hamilton 2 33.3% InvoCare Limited Richard Fisher* 2 33.3% Asaleo Care Limited Harry Boon 2 33.3% 5 6 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 ASX 200 Company Chair No. of Female Directors % of Female Directors Southern Cross Media Group Limited Peter Bush* 3 33.3% Retail Food Group Limited Colin Archer 2 33.3% Virtus Health Limited Peter Macourt 2 33.3% Telstra Corporation Limited John Mullen 3 30.0% Wesfarmers Limited Michael Chaney* 3 30.0% Brambles Limited Stephen Johns* 3 30.0% QANTAS Airways Limited Leigh Clifford* 3 30.0% Coca-Cola Amatil Limited David Gonski* 3 30.0% Henderson Group PLC Richard Gillingwater 3 30.0% Sims Metal Management Limited Geoffrey Brunsdon* 3 30.0% GPT Group Robert Ferguson 2 28.6% Caltex Australia Limited Greig Gailey 2 28.6% Aurizon Holdings Limited Timothy Poole 2 28.6% Sonic Healthcare Limited Mark Compton 2 28.6% Aristocrat Leisure Limited Ian Blackburne 2 28.6% Incitec Pivot Limited Paul Brasher* 2 28.6% The Star Entertainment Group John O'Neill* 2 28.6% Healthscope Limited Paula Dwyer* 2 28.6% Paula Dwyer* 2 28.6% Sydney Airport Limited Trevor Gerber* 2 28.6% Iluka Resources Limited Gregory Martin* 2 28.6% Blackmores Limited Marcus Blackmore 2 28.6% Carsales.com Limited Jeffrey Browne 2 28.6% Link Administration Holdings Limited Michael Carapiet 2 28.6% Dulux Group Ltd Peter Kirby 2 28.6% Perpetual Limited Peter Scott* 2 28.6% Cromwell Property Group Geoffrey Levy 2 28.6% IRESS Limited Anthony D'Aloisio 2 28.6% Downer EDI Limited Richard Harding 2 28.6% Myer Holdings Limited Paul McClintock 2 28.6% Sigma Pharmaceuticals Limited Brian Jamieson 2 28.6% Australian Pharmaceutical Industries Limited Peter Robinson* 2 28.6% Ardent Leisure Group Neil Balnaves 2 28.6% SAI Global Limited Andrew Dutton 2 28.6% Whitehaven Coal Limited Mark Vaile 2 28.6% APN News & Media Limited Peter Cosgrove 2 28.6% Cover-More Group Limited Louis Carroll* 2 28.6% Commonwealth Bank of Australia David Turner* 3 27.3% National Australia Bank Limited Dr Kenneth Henry* 3 27.3% BHP Billiton Limited Jacques Nasser* 3 27.3% Vicinity Centres RE Ltd Peter Hay* 3 27.3% ANZ Banking Group Limited David Gonski* 2 25.0% Transurban Limited Lindsay Maxsted* 2 25.0% Rio Tinto Limited Jan Du Plessis 3 25.0% Amcor Ltd Graeme Liebelt* 2 25.0% Insurance Australia Group Limited Elizabeth Bryan 2 25.0% Tabcorp Holdings Limited † companydirectors.com.au ASX 200 Company Chair No. of Female Directors % of Female Directors APA Group Leonard Bleasel 2 25.0% Origin Energy Limited Gordon Cairns* 2 25.0% ASX Limited Rick Holliday-Smith* 2 25.0% Cochlear Limited Rick Holliday-Smith* 2 25.0% Computershare Limited Simon Jones 2 25.0% Fletcher Building Limited Sir Ralph Norris* 2 25.0% Challenger Limited Peter Polson 2 25.0% Platinum Asset Management Ltd Michael Cole 2 25.0% Bluescope Steel Limited John Bevan 2 25.0% CYBG PLC James Pettigrew 2 25.0% Ansell Limited Glenn Barnes 2 25.0% Shopping Centres Australasia Property Group Philip Clark* 2 25.0% St Barbara Limited Timothy Netscher 1 25.0% News Corporation Keith Murdoch 3 25.0% Greencross Limited Stuart James* 2 25.0% Village Roadshow Limited Graham Burke and Robert Kirby 2 25.0% Gateway Lifestyle Group Andrew Love 1 25.0% Westpac Banking Corporation Lindsay Maxsted* 2 22.2% QBE Insurance Group Limited W Becker 2 22.2% James Hardie Industries PLC Michael Hammes 2 22.2% AusNet Services Ltd Peter Mason 2 22.2% Fairfax Media Limited Nicholas Falloon 2 22.2% GrainCorp Limited Donald Taylor* 2 22.2% Genworth Mortgage Insurance Australia Limited Richard Grellman 2 22.2% Newcrest Mining Limited Peter Hay* 2 20.0% Ramsay Health Care Limited Michael Siddle 2 20.0% Lendlease Group David Crawford* 2 20.0% Flight Centre Travel Group Limited Gary Smith 1 20.0% Charter Hall Retail REIT John Harkness 1 20.0% Sirtex Medical Limited Richard Hill 1 20.0% Seven West Media Limited Kerry Stokes 2 20.0% WorleyParsons Limited John Grill 2 20.0% Mantra Group Limited Peter Bush 1 20.0% APN Outdoor Group Limited Douglas Flynn 1 20.0% Isentia Group Limited Douglas Flynn 1 20.0% Saracen Mineral Holdings Limited Geoffrey Clifford 1 20.0% Ozforex Group Limited Peter Warne 1 20.0% Credit Corp Group Limited Donald McLay 1 20.0% Goodman Group Ian Ferrier 2 18.2% Crown Resorts Limited Robert Rankin 2 18.2% Orica Limited Malcolm Broomhead 1 16.7% Domino's Pizza Enterprises Limited John Cowin* 1 16.7% Alumina Limited George Pizzey 1 16.7% Magellan Financial Group Ltd Brett Cairns 1 16.7% Adelaide Brighton Ltd Leslie Hosking* 1 16.7% Skycity Entertainment Group Limited Christopher Moller 1 16.7% 7 8 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 ASX 200 Company Chair No. of Female Directors % of Female Directors BWP Trust Erich Fraunschiel 1 16.7% Charter Hall Group David Clarke* 1 16.7% MYOB Group Limited Justin Milne 1 16.7% Abacus Property Group John Thame 1 16.7% Regis Healthcare Limited Mark Birrell 1 16.7% Technology One Limited Adrian Di Marco 1 16.7% Pact Group Holdings (Australia) Ltd Raphael Geminder* 1 16.7% G8 Education Limited Mark Johnson* 1 16.7% Steadfast Group Limited Francis O'Halloran 1 16.7% Corporate Travel Management Limited Anthony Bellas 1 16.7% McMillan Shakespeare Limited Timothy Poole 1 16.7% Breville Group Limited Steven Fisher 1 16.7% Sandfire Resources NL Derek La Ferla 1 16.7% Costa Group Holdings Limited Neil Chatfield* 1 16.7% Syrah Resources Limited James Askew 1 16.7% G.U.D. Holdings Limited Ross Herron 1 16.7% Tassal Group Limited Allan McCallum* 1 16.7% Spark New Zealand Limited Mark Verbiest 1 14.3% Tatts Group Limited Harry Boon 1 14.3% Macquarie Atlas Roads Group Nora Scheinkestel 1 14.3% Brickworks Ltd Robert Millner 1 14.3% ALS Limited Nerolie Withnall 1 14.3% Growthpoint Properties Australia Limited Geoffrey Tomlinson* 1 14.3% Beach Energy Limited Glenn Davis 1 14.3% Aconex Ltd Adam Lewis 1 14.3% Select Harvests Limited Michael Iwaniw 1 14.3% Liquefied Natural Gas Limited Richard Beresford 1 14.3% CIMIC Group Limited Marcelino Fernandez-Verdes 1 12.5% ResMed Inc Peter Farrell 1 12.5% Asciano Limited Malcolm Broomhead 1 12.5% South32 Limited David Crawford* 1 12.5% Treasury Wine Estates Limited Paul Rayner 1 12.5% Fisher & Paykel Healthcare Corporation Limited Antony Carter 1 12.5% Vocus Communications Limited David Spence 1 12.5% Nufarm Limited Donald McGauchie 1 12.5% Primary Health Care Limited Robert Ferguson 1 12.5% Automotive Holdings Group Limited David Griffiths 1 12.5% Cleanaway Waste Management Limited Martin Hudson 1 12.5% Estia Health Limited Patrick Grier 1 12.5% Bega Cheese Limited Barry Irvin 1 12.5% Oil Search Limited Richard Lee* 1 11.1% Santos Limited Peter Coates 1 11.1% Harvey Norman Holdings Ltd Gerald Harvey 1 11.1% Premier Investments Limited Solomon Lew 1 10.0% Seven Group Holdings Limited Kerry Stokes 1 10.0% Westfield Corporation Limited Frank Lowy 1 8.3% companydirectors.com.au ASX 200 Company Chair No. of Female Directors % of Female Directors TPG Telecom Limited David Teoh 0 0.0% Investa Office Fund Richard Longes 0 0.0% Evolution Mining Limited Jacob Klein 0 0.0% Qube Holdings Limited Christopher Corrigan 0 0.0% Northern Star Resources Ltd Christopher Rowe 0 0.0% Aveo Group Limited Seng Lee 0 0.0% Independence Group NL Peter Bilbe 0 0.0% Regis Resources Limited Mark Clark 0 0.0% Mineral Resources Limited Peter Wade 0 0.0% Mayne Pharma Group Limited Roger Corbett 0 0.0% ARB Corporation Limited Roger Brown 0 0.0% Mesoblast Ltd Brian Jamieson 0 0.0% Flexigroup Limited Andrew Abercrombie 0 0.0% Altium Limited Samuel Weiss* 0 0.0% Australian Agricultural Company Limited Donald McGauchie 0 0.0% Monadelphous Group Limited Calogero Rubino 0 0.0% GWA Group Limited Darryl McDonough 0 0.0% Western Areas Limited Ian Macliver 0 0.0% National Storage REIT Laurence Brindle 0 0.0% Austal Limited John Rothwell 0 0.0% * Members of the 30% Club † Elmer Funke Kupper is on a leave of absence from the Tabcorp board. He is still included in the numbers as a 3Z notice has not been filed with the ASX. The number of boards that have reached the 30 per cent target and their position within the ASX 200 are included below. 52 ASX 200 boards have reached the 30% target 30 ASX 100 2016 2018 2015 boards have reached the 30% target 18 ASX 50 boards have reached the 30% target 10 ASX 20 boards have reached the 30% target 9 2017 10 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 Female representation on ASX 200 boards 29.1% 29% in ASX 20 28% 27.4% 27% in ASX 50 26% 25.7% in ASX 100 25% 24% 23.6% 23% in ASX 200 companydirectors.com.au 30% Club update The 30% Club has been busy in the past three months producing resources and events designed to connect with individuals that have a key role in influencing and advocating for 30 per cent women on ASX 200 boards by 2018. Patricia Cross FAICD Australian Chair and Non-Executive Director, 30% Club The investors working group has organised two investor events for July in Sydney and Melbourne. These events will provide an opportunity for asset owners, Australian equity investment managers and other key influencers working in the funds management community to connect with CEOs and chairs of ASX 200 companies to discuss the goals of the 30% Club and the importance of working together to increase the number of women on ASX 200 boards. We thank ANZ and Bloomberg in advance for hosting our Melbourne and Sydney events. The education working group has produced a resource on the reasons given by chairs and NEDs as to why they can’t or won’t appoint female directors to their boards. These were common reasons, heard at different times by all of the working group members and contributors to this resource. Rhian Richardson Board Diversity Manager, Australian Institute of Company Directors We look forward to sharing this resource with you, revealing some of the barriers women still encounter when seeking board appointments and the data that proves the obsolescence of these reasons. One of our steering committee members Susan Oliver, has produced a Charter for non-executive directors as affiliates of the 30% Club. We plan to expand our reach from only chair members, to all directors of the ASX 200 and ask them to commit to a set of practices and principles that will enable more women to be appointed to ASX 200 boards. We have included a copy of the Charter following this update. We will be discussing how we promote this widely at a workshop being hosted in July. If you are a NED of an ASX 200 company and would like to sign up to the Charter, please contact Rhian Richardson, Board Diversity Manager at the AICD. Deloitte Digital is hosting a strategy workshop in early July to help the Club develop the marketing and engagement plan for the next 12 months. We have invited individuals with deep audience engagement experience, particularly digital expertise, to contribute to this workshop. 11 12 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 This will ensure the Club reaches not only our target audience (ASX 200 chairs and NEDs) but also interested professionals to influence and advocate on our behalf. Information regarding this workshop will be communicated in the next quarterly report. Lastly, we now have 71 ASX 200 chair members representing 83 ASX 200 companies. Our chair members represent current and past ASX 200 companies. We would like to achieve at least 100 chair members by the end of the year. This will require our continued focus and many conversations between the members of our chair’s liaison group and the unsigned ASX 200 chairs. “We currently have 71 ASX 200 chair members representing 83 ASX 200 companies. Our chair members represent current and past ASX 200 companies and chair roles.” To view our current Chair members and learn more about the 30% Club, please visit the 30% Club website at 30percentclub.org and the Australian chapter page at 30percentclub.org/about/chapters/australia. If you would like further information on the 30% Club or would like to support the Club in some capacity, please contact the Board Diversity Manager at AICD, Rhian Richardson at [email protected] companydirectors.com.au Charter for non-executive directors as affiliates of the 30% club The 30% Club vision 1. Board composition and recruitment “Our objective is to achieve 30% of ASX 200 seats held by women by end 2018. Gender balance on boards does achieve better outcomes.” Create chair as champion: The chair of the board has the key role in board member selection. Appointing a women chair could be the key driver in increasing female representation on the board. Alternatively, a NED can educate the chair and provide advice on the value of diversity and the means by which diversity can be achieved, which will include the following charter. The 30% Club website lists the current ASX 200 chair members. Reference to their support may also help in spurring other chairs to action. The 30% Club wishes to extend its membership to non-executive directors (NEDs) who are willing to implement this code of practice and/or willing to promote it within their own spheres of influence and boards. This Charter refers specifically to board composition of the top 200 ASX companies and the influence NEDs on these boards can assert to bring about diversity in Australian businesses. Diversity goals: Each board should have a diversity goal. The 30% Club has established a goal of at least 30 per cent of board roles to be occupied by women. The diversity goal should be expressed in the objectives of the board and measured through the annual board review process. Board succession planning usually allows time to plan and therefore time to identify women with skills and experience relevant to the role who can be considered through board selection and interview processes. Move beyond who you (and your board colleagues) know: Board renewal processes can often be simplified to seeing who board members know and directing search firms to reference these potential candidates and their availability. Best practice involves use of external search firms to prepare long lists and short lists consisting of 50 per cent female candidates. To meet the 30 per cent plus target, boards must challenge the search firms to compile ‘women only’ short lists. Skills matrix: Although not a skill, gender can be considered in the skills matrix that the board conducts, as a consideration in developing diversity of thought amongst board members. Go beyond conventional corporate experience: Historically it has been difficult for women to achieve the seniority in corporate roles that have been traditionally viewed as essential for a NED role. Challenge yourself and your colleagues to think whether you really need another corporate finance director, lawyer or ex-CEO? What skills and attributes are really needed on the board to ensure the future sustainability and continuous improvement of the board? Provisions for succession planning: When a female board member is retiring, ensure a female replacement is appointed, yet go beyond just replacing female directors and appoint additional female directors to increase the representation to at least 30 per cent. 13 14 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 2. Motivate and include female board members “Be sensitive to Mentoring and support: Provide appropriate support, in particular to firsttime or new women NEDs to give them the best chance to succeed. culture, behaviours Induction: Ensure induction and ‘onboarding’ processes help women NEDs settle quickly into their roles. and bias that 3. Be sensitive to culture, behaviours and bias that reduce the effectiveness of the board’s work and decision-making and be confident to bring these to the attention of colleagues Culture and values: Promote a psychologically-safe environment in the board and senior management team to prevent bullying or intimidating behaviour. Create a nurturing and inclusive environment that enables each director to speak openly and honestly. Respect and trust: Understand that boards and management must work respectfully and with trust, and be prepared to make colleagues aware of behaviour that reduces that respect and trust. Conscious and unconscious bias: In all decision-making it’s not just a matter of addressing unconscious bias, it is also a matter of being conscious of the bias that you will naturally bring to the table and to biases that others may bring. 4. Apply consistent organisation-wide consideration to diversity Company wide diversity practices: Provide oversight of the company’s HR practices and rigour in recording and reporting to maintain the momentum around diversity in the organisation’s workforce. Identify the diversity practices of leading companies in diversity and request they be applied in your company. 6. Embedding the charter We will periodically review the effectiveness of this charter and progress towards improving board diversity and recommend changes as appropriate. For further questions on the code, contact the code’s author Susan Oliver, NonExecutive Director on [email protected]. To sign up to the charter contact Rhian Richardson, 30% Club Executive on [email protected] reduce the effectiveness of the boards work and decision-making and be confident to bring these to the attention of colleagues” companydirectors.com.au How do we move the dial on diversity? KPMG research found that 5 per cent of ASX 100 companies had female CEOs in 2011 – five years later that number hasn’t changed. Laura Coughlan Manager, People Advisory In 2011 the ASX Corporate Governance Council introduced diversity recommendations – in part of its Corporate Governance Principles and Recommendations, recognising that corporate diversity isn’t just good governance, it’s good for business. KPMG research1 shows improvements over the last four years in the proportion of women at an organisational, senior executive and board level, albeit the rate of change in some instances has been slow. The graph below shows changes in the proportion of female representation since the introduction of the diversity recommendations. Female Representation - ASX 200 20% 22% 26% Senior Executive Ben Travers 41% 37% 35% Organisation 2012 2013 2015 Partner, People Advisory The research also identified that the majority of diversity policies extend to areas beyond gender, including age, ethnicity, religion, sexuality, disability and parental status. The graph below outlines the beyond gender areas most frequently identified. Beyond Gender Diversity 89% 88% 87% 88% 88% 89% 68% 61% 54% 63% 51% 42% 68% 60% 49% 47% 45% 23% 1 “ASX Corporate Governance Council Principles and Recommendations on Diversity: Analysis of disclosures for financial years ended between 1 January 2015 and 31 December 2015”, KPMG 2016 Religion Sexuality Disability S&P/ASX 200 Age ASX 201-500 Parental Status ASX 501+ Ethnicity 15 16 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 Women at senior executive level Increases in female representation at the senior executive level have been regimental – 2 per cent per annum since 2012. While this progress is a small step in the right direction, we think it’s important to examine which roles have increased, rather than just the overall increase. The graph below breaks down, by role, changes in female representation in ASX 100 companies since 2011. “...female representation continues to be concentrated to certain roles – HR, marketing and legal.” S&P / ASX 100 CEO CFO 2011 5% 6% 8% COO/Deputy CEO Head of Business Unit 10% 5% 12% CIO/CTO 19% 29% GC/CoSec 33% 39% HR 26% Marketing/Corporate Affairs CRO Other 2016 7% 9% 58% 64% 33% 11% 13% Our analysis shows female representation continues to be concentrated to certain roles – HR, marketing and legal. Female representation at CEO level has remained stagnant at 5 per cent while female representation in traditional CEO feeder roles, such as COO, deputy CEO and CFO have either experienced no change, or even a slight decrease. It was encouraging to see notable increases in the proportion of women in CIO and head of business unit roles. While the overall proportion of women at head of business unit level remains comparatively small, female representation in these roles has more than doubled in the last five years. This increase indicates that at least the pipeline for CEO feeder roles such as COO and deputy CEO are showing the first signs of improvement. Achieving meaningful improvements in diversity at the senior executive level will undoubtedly take time, after all the lead in time for initiatives such as sponsorship and mentoring programs are not going to manifest overnight. More than four years since the diversity recommendations were introduced, we expected to see more progress in female representation at the most senior levels (i.e. CEO and CFO), particularly in the ASX 100. The current lack of female representation at the most senior operation levels will have a knock on effect at the board level. For example, our review of board skills matrices demonstrated that one of the most frequently sought after board skills is “leadership experience” i.e. other board experience or CEO, head of business or CFO experience. If there continues to be a lack of female representation in operational roles at senior levels there will not be a sufficient pipeline of talent at the board level. Women at board level The AICD set a target of 30 per cent female representation at NED level in the ASX 200 by 2018. Currently, 26 per cent of NED positions in the ASX 200 are held by women, indicating the AICD target is achievable, even though some companies continue to do the heavy lifting on behalf of others, with a number of companies still having no women on the board. One important question is – what is the next step once the 30 per cent target is achieved? In the UK, Lord Davies and the FRC set a target of 25 per cent female board representation by 2015. Having achieved this, Lord Davies revised the target to 33 per cent by 2020. companydirectors.com.au Achieving meaningful improvements The latest edition of the diversity recommendations introduced the requirement for companies to set and disclose measurable objectives for improving diversity. Our research indicated that the majority of entities had not set, or at least did not disclose, quantitative objectives for improving diversity. Most “measurable objectives” focused on the implementation or maintenance of gender diversity programs or initiatives such as undertaking a pay equity review or rolling out training in unconscious bias. The lack of quantitative objectives was particularly evident in areas beyond gender. A minority of companies disclosed that they were undertaking further analysis to develop beyond gender measurable objectives but, in most instances, measurable objectives for beyond gender had not been considered. Initiatives are, undoubtedly, essential steps to achieving sustainable improvements and, importantly, to increasing diversity in senior operational roles. However, by the fourth year of reporting we expected more companies, particularly in the ASX 200, would have set numerical targets around their diversity objectives. Time for targets A number of companies have adopted the Male Champions of Change approach by introducing “targets with teeth”. Linking diversity to executive incentives sends a clear message to participants and the market that the company is serious about achieving meaningful improvements in diversity, at all levels of the organisation. Importantly, this approach places the onus for improving diversity on the shoulders of the organisation’s leaders and demonstrates, from the top down, that a culture of diversity and inclusion is a key company value. Every company will have different short and long-term diversity objectives but, in our view, what gets measured ultimately gets done. This doesn’t mean every company needs to set a target to increase female representation at senior executive level to 40 per cent by 2017 or on the board to 50 per cent by 2018 – although these might be appropriate long-term goals. Instead, the focus should be on setting quantitative targets in the shorter term that will support the achievement of long-term goals. These targets should be used to help identify the effectiveness of various initiatives that the business has put in place. Numerical targets should be set at different levels of the organisation and form part of the succession planning process to ensure an effective pipeline of talent is coming through the business. “Numerical targets should be set at different levels of the organisation and form part of the succession planning process to ensure an effective pipeline of talent is coming through the business.” By incorporating target setting within the succession planning process, the pipeline of talent can be better supported to achieve success. For example, opportunities to provide P&L experience to high potential individuals at an earlier stage in their career can be identified. This would address one of the key barriers to increasing diversity in key operational roles where P&L experience is a prerequisite. What next? Diversity will continue to be a hot topic, both in business and society more broadly. The statistics show we’re taking small steps in the right direction, but there is still a long way to go. In our view, the way in which we can move the dial on diversity is to elevate the current discussion to one that focuses on leadership and capability. Embracing and valuing differences, whilst recognising common ground, provides an opportunity to build a leadership team to deal with a changing business landscape and best meet customer needs. The business benefits of diversity, both gender and beyond, are increasingly being identified by investors and forming a part of the investment decision. By focusing on leadership and capability, and ensuring a robust succession planning process, a diverse leadership team can be formed to lead the business in a constantly evolving environment. 17 18 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 Interview with a Chair: Michael Hawker Chairs, NEDs and CEOs often speak of having a ‘lightbulb’ moment regarding diversity. Did this happen to you? Michael Hawker AM FAICD Chairman, The George Institute for Global Health Past Chairman, Australian Rugby Union Non-Executive Director, Macquarie Group Limited Non-Executive Director, Washington H Soul Pattinson and Company Limited Non-Executive Director, Aviva plc This didn’t happen to me. My first business role was at Citigroup, a diverse, global organisation. At that time everyone was treated equally, regardless of gender, race, religious beliefs etc. If you did the job well you were rewarded. I also travelled regularly to other Citigroup offices and diversity in its broadest sense was the norm. There were a high number of senior women that worked for the company, everywhere I went. Therefore, being my first employer, I took diversity for granted. When I joined an Australian organisation 12 years later, I was shocked at the difference in the culture and structure. The organisation was more hierarchical and male-dominated. It needed a massive adjustment. You appointed three women to the board of the Australian Rugby Union (ARU) from zero when you became Chairman. Was this seen as a bold move at the time? I didn’t see it as a bold move and there was real appetite for this change on the board. We had moved through a significant constitutional change which amongst other changes required that all directors be independent nonexecutive directors, other than the CEO, who is the only executive director. This enabled us to go through a proper process of finding individuals that had the requisite skills and to create a board which had a combination of skills that provided the best opportunity of ensuring the organisation’s competitiveness in the future. We looked for individuals that possessed strong governance skills as well as a mix of complimentary professional experience and to span different generations. We also wanted a critical mass of individuals that possessed deep knowledge of the sport, so currently there are four directors that played high level rugby and who have also ran companies. Clearly we wanted gender diversity, as women pretty much make all the decisions as to what sports children play, how families and couples spend their social time and we have a lot more women wishing to play sevens and noncontact rugby. We also wanted to dramatically grow the sport, to give new participants the same opportunity to experience the benefits that many of us received from rugby – such as the personal values learnt from team sport, the opportunity to travel and meet people from vastly different backgrounds. It makes logical sense to have a diverse board to not only bring the skills you are looking for but also to represent your fan base and the decision-makers in terms of future players of the sport. To me, diverse boards are about providing different cognitive frames of reference to give you the capacity to best handle the future of the business you are running. Sport is entertainment, it’s competitive and it’s global. You need a bunch of high-quality people with great experience and who have a complex array of complementary skills and perspectives. The Women’s Sevens Squad is a strong contender for the gold medal at the Rio Olympics. What do you think the ARU has done particularly well to foster their growth and success? What else is the ARU doing to encourage women and girls to play rugby? We actively went out and recruited people from different sports to join sevens. We applied a separate team from within the game to manage the women’s Olympic team hiring a great coach and sports management team and with separate funding and support from the ARU. That wasn’t easy as the Australian Rugby Union has been operating on a shoestring, so it required squeezing other priorities to create the resources required to get them up and running. It is still not enough support, and we are very grateful for the personal sacrifices many of these very talented women have made to get them to this stage – currently the number one Women’s Rugby Sevens team in the world – and they deserve a gold medal at the Olympics. We have worked hard to ensure the team felt a part of rugby within Australia. We have worked closely with the traditional 15-a-side clubs to promote sevens within their clubs. We moved sevens to be a summer sport so club infrastructure could be utilised all year round. We also created a non-contact game of sevens rugby to get people to come along on Friday nights throughout the year including the summer, to play some sport and experience the atmosphere surrounding club rugby. This enables people to try the game before they move to the contact game, should they wish to. So we focused on building and fostering Sevens Rugby (both women’s and men’s) from a structural point of view, providing the support needed to grow the game. We also worked with the women in the sevens team in a marketing capacity to help people understand that there are opportunities for young women and girls to play rugby. We tried to influence the clubs to be more diverse in their thinking. This cultural change will take some time as the clubs have been male-dominated for so long. Unless you set the tone from the top though, nothing will change. What do you feel is the legacy you have left at the ARU since stepping down as Chairman at the end of 2015? I have been very fortunate to have found a great group of people who have been passionate about improving the circumstances of rugby within Australia and internationally. Firstly, we were trying to ensure financial sustainability – which we have achieved for the next few years. Secondly, we wanted to update the governance structure of the game and to try and help align all the interests within rugby to a common direction. companydirectors.com.au “ To me, diverse boards are about providing different cognitive frames of reference to give you the capacity to best handle the future of the business you are running.” 19 20 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 “ For me it is all about cognitive diversity, which typically comes from all forms of diversity; there is racial, age, gender, experience, vocational etc.” This required a complete overhaul of the Constitution, a new Board of Directors, a new membership structure, a revised strategy to grow participation in the sport, involving investment in new systems, new forms of the game, third party monies, and to make clearer the decision making accountabilities throughout the sport. Thirdly, we wanted to improve the competitiveness of our National sides, and I am pleased that by the end of last year, the Australian Wallabies had moved to No. 2 spot in the World under the very capable hand of coach Michael Cheika (although clearly No.1 would be better), and both our Sevens teams qualified for the Rio Olympics. Lastly, we were trying to restructure the game to build the game for the future both nationally and internationally. We were always trying to consistently engender the global values of the game. We made progress in each of these areas. Of course it is a constant and ever changing journey but there is a great management team at the ARU that is continuing this progress and implementing initiatives to attract a broader audience to the game. In your role as CEO & MD at IAG you increased the number of women on your executive team to four out of eleven. Did you need to actively seek women out for these positions and convince them that they were ready or do you think the confidence issue (i.e. women not being confident enough to nominate for senior roles) is exaggerated? A combination of both; some women that I wanted to move, were happy to move immediately, some did not, for various reasons. But in nearly every case I was able to convince them to move into the roles at a later date. I think the view that you can’t find women on merit is complete garbage. It is easy to find women if you have them as part of the selection criteria or you only have all-female short lists. If you say you always pick the ‘best’ person for the job and that always happens to be a male, then in my view you are biased. There are a lot of very competent women out there, don’t tell me it is impossible to find them. I also think you need to get a critical mass of women on the board and within the executive team. It is very unfair for one person that has a different frame of reference to everyone else; to have to be the constant lone voice. You can’t push your different frame of reference the whole time, yet the board needs differing views, as without diversity the board and senior leadership teams’ perspectives aren’t broad enough. For me it is all about cognitive diversity, which typically comes from all forms of diversity; there is racial, age, gender, experience, vocational etc. You definitely want gender diversity however as women are obviously approximately 50 per cent of the population and often the primary consumers and influencers. Did you notice a change in the working culture when more women joined the executive team? Yes absolutely. There are some simple things that changed, such as the language used and conversation topics. But far more materially, a higher number of women in the organisation in senior positions led to far broader discussions. Women bring different ideas and ways of solving problems, ensuring a higher level of professionalism and greater degree of complex thinking. In my experience, working with women gave me stronger insights into the risks of the business, concerns employees might have, and how to improve customer service and loyalty. When I ran the retail bank of Westpac, I mandated to have a certain number of women at different levels. It is amazing how quickly change happens when you mandate it. If you implement change at the higher levels, it changes the cultures underneath. I’ve always worked with women and I think you achieve a more balanced view of things. I’m always looking for the differences people bring. I don’t want the same view presented back to me; I want people that represent all our various stakeholders. What do you think has been the most important factor/s in facilitating women’s participation in executive and director roles? Three things: firstly making it totally clear that you, as their manager have total faith in their capability and that they have your unwavering support. Secondly, that you as the boss create an environment that is inclusive, friendly and not hostile. Thirdly, you need to improve the language and conduct. I like having robust discussions, but I hate when people start attacking individuals. Attack the issue, not the person. You need to foster that sort of working environment and to encourage and respect alternative perspectives. This leads me back to my earlier point, to ensure there is a critical mass of women so there is safety in numbers. You want people at the table who bring their frame of reference and you don’t want that stunted by misogynistic or negative behaviour. That is critical. You need an inclusive environment to foster diversity. You also need to ensure people feel respected and that their views will be heard. You have been and are currently on boards with some strong diversity advocates such as Ann Sherry AO and Patricia Cross. What have you learnt from them? Ann Sherry I have worked with for over 20 years both in executive roles and in non-executive roles and she has taught me a lot. Patricia, I have known of for a longer time frame but have only had the opportunity to work directly with her over the past three years. Both women are hugely capable and successful business people and are passionate and sensible advocates for greater diversity. But I have also been very fortunate to have worked with a very large number of very capable female executives, and to single out just a couple would be doing them a disservice. I look at working with people as a learning experience and I try to learn from all individuals – men and women, locals and internationals – I don’t single out any individuals. We can learn both good and bad things from everyone. There is always something to learn, if you have a view that you can’t learn anything then it is probably time to retire. In building teams of people or joining a team of people, I want to work with people that I respect, that are doing a great job, bring complimentary skills and that have different life experiences to me. I want them to be able to test my own assumptions. companydirectors.com.au “ Women bring different ideas and ways of solving problems, ensuring a higher level of professionalism and greater degree of complex thinking.” 21 22 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 “ We need to focus on gender diversity because in my view it’s good for business, and it’s good for society.” What do you think needs to happen to ensure women are reaching their potential in both the executive and director environment? Firstly, you need to get to that critical mass. I strongly view 30 per cent as the minimum in terms of a critical mass. You can do this over a 3 – 5 year timeframe without any problem in most businesses. Secondly, it is the leadership – the competence of the leaders in providing a supportive and gender-neutral or unbiased workplace. This will foster a diverse group of people. I like unconscious bias training as we all have a natural instinct to choose people we know and trust. Thirdly, you have to ensure your actions replicate what you are saying. I have summarily fired many senior executives for inappropriate behaviour. And finally, you have to keep at it; this is cultural change which is hard, and takes time – for many it is a risk they don’t want to take. If you want more women, you can easily get more women, it isn’t difficult. Find headhunters that are on your wavelength. If you create a highly structured search criteria of whom you want and the skills you want, then in many cases, you will inadvertently limit the potential pool of applicants . Finding the “right” person is always a trade off of attributes you desire. In my view, you are really evaluating only four key attributes – someone with the right cultural values, a proven history of competency needed for the role, capacity to deal with the level of complexity of the role, and the “right” temperament for the role. Clearly each one of these attributes have a whole slew of further attributes within them. You are always trading off some strengths in some of these with weaknesses in others; if you weren’t then you would be looking for the perfect person for years. A good Search Consultant will understand the trade-offs you may make to get the “right” person. I don’t believe any of these attributes are limiting factors for diversity. If you really want a woman for diversity reasons, then only have women on the shortlist. Do you have any final comments or insights you’d like to share? We need to focus on gender diversity because in my view it’s good for business, and it’s good for society. To me, it is all about having respect for other people. Understanding people with different frames of reference enables you to be most effective in whatever endeavour you are pursuing. If you limit all forms of diversity then I can’t see how you can be as competitive or as competent in what you do. In my opinion, embracing diversity should be the status quo. companydirectors.com.au The talent pipeline from classroom to boardroom – women in STEM STEM (Science, Technology, Engineering and Maths) is a hot topic of interest across the country and around the globe. Samantha Martin-Williams FAICD Non-Executive Director, Newcastle Permanent, Non-Executive Director, Salvation Army Advisory Board Non-Executive Director, Newcastle Permanent Charitable Foundation Ltd There is interest in the teaching of science, technology, engineering and mathematics (STEM) subjects from pre-school to post-doctoral. The importance of developing STEM skills now to prepare for the future as jobs and economies continue to evolve and change is another area of interest. Further, gaining a better understanding of the interaction between schools and industries to improve the pipeline of a STEM-skilled workforce captivates others. At a strategic level, a significant amount of intellectual effort has been invested in making the case for a national STEM strategy and how STEM assists innovation to deliver solutions. Clearly without some boundaries this conversation can quickly lose focus. For now, I will concentrate on the talent pipeline for women who know STEM and the opportunities this cohort presents to boards. Statistically more women are studying STEM subjects however, it remains clear that the progress is sluggish and the challenge to attract retain and promote female talent is as multi-layered and complex as ever. That said, the statistics emphatically show that the quality of female scientists, engineers and mathematicians is not the issue. Girls outperform boys at secondary school level. Growing numbers of outstanding women go onto postgraduate study and high calibre female candidates for board positions are appointed to ASX-listed and government entities. Hence, it would seem worthwhile exploring whether it is the STEM sector and its employers that need to change to attract and retain this rich and under exploited potential. Positive change will encourage more girls to study STEM subjects and help them to remain energised and engaged to pursue fulfilling careers that benefit themselves, their organisations and the economy. With the race on to attract more girls and women into the talent pool, proven programs in Australia are driving the necessary cultural and workplace changes that will support the attraction and retention of more girls (and boys) in STEM. One such program producing excellent results is Regional Development Australia (RDA) Hunter’s STEM initiative, the ME Program. The Hunter region of NSW starts about 120km north of Greater Sydney, stretches along east coast surf beaches to Foster and inland where grapes grow, wine is produced, thoroughbred horses are nurtured and resources mined. I am a proud program ambassador and advocate for women in STEM for the region. 23 24 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 RDA Hunter’s ME Program – A talent pipeline blueprint The ME Program is an industry-led, STEM-focused, skills and workforce development program. The ME Program is creating and promoting opportunities for girls and boys to help shape their education and work experience towards sustainable and fulfilling career paths. After all, for more women to be in STEM, one proven pathway is to have more girls start the STEM journey. At an operational level, the ME Program uniquely links high schools from all sectors, State, Independent and Catholic, with industry partners, which not only makes curriculum more interesting but demonstrates how these subjects are workplace-relevant. The goal is to provide industry with a larger pool of STEM-qualified, motivated and career-aware candidates. Since the ME Program commenced it has engaged over 8,000 students in STEM. The key to the Program from my point of view is that it’s grounded in close consultation with education and industry stakeholders. Classroom STEM learning and extra curricula activities at smart schools are combined with vital on-the-job work experience, delivered by a range of Australia’s leading industries. This model may also be known as Work-Integrated Learning (WIL). The Program is targeted at students from years 7 to 12 and has successfully increased the number of students, particularly girls, undertaking science, technology, engineering and mathematics subjects in participating schools. The Hunter was behind the State average for enrolments in HSC Physics and Engineering Studies before students were engaged through the ME Program. Now, the Hunter region exceeds the state averages in these subjects as shown below: Girls (and Boys) like ME •17 per cent of students at ME Program smart schools select HSC Physics compared with the NSW average of 14 per cent. •HSC Engineering Studies is selected by 12 per cent of ME Program students compared to a state average of 4 per cent. •14 per cent of ME Program students select HSC Metals and Engineering Certificate II compared with a 3 per cent state average. ME Program’ Hunter high schools compared to NSW average 2010–2014 By engaging individuals with STEM, they are equipped with technical skills and knowledge to help them make informed education and career choices. Local industry leaders welcome the opportunities to invest in their future workforce by engaging with students in ways that complement their recruitment initiatives. BAE Systems Australia has a major site in the Hunter region and is one of the ME Program’s valued industry partners. BAE Systems has a back story that dates from testing the first generation air defence missile systems in 1953. Now, as one of Australia’s largest defence companies, BAE Systems offers the Australian Defence Force (ADF) and security customers total capability across the aerospace, land and integrated systems, maritime and logistics domains. Along with BAE Systems, another 31 industry partners now engage with 32 Hunter high schools. When the ME Program commenced in 2010, there were four high schools and four industry partners. What also excites me about this Program is the development of innovative STEM curriculum and resource materials, which is facilitated through the ME Program’s Living Toolkit project. Through a creative approach to designing imagination-capturing teaching materials, the Living Toolkit supports teachers to deliver better quality education. The Living Toolkit also has resources to support ME Program’s iSTEM course. This School-Developed Board Endorsed Course (SDBEC), was developed in consultation with Maitland Grossmann High School (where I am an alumna) and local industry. When the Board of Studies Teaching and Educational Standards NSW (BOSTES) endorsed the curriculum in 2014, seven high schools offered iSTEM as an option for their students. As of May 2016, 85 high schools deliver iSTEM allowing their students to integrate their learning knowledge with the pillars of STEM. Together with core subjects, including Mathematics, English, Science, Information and Communication Technology and Engineering Studies, iSTEM provides the foundations for pursuing 21st Century career opportunities. This is one reason why the uptake of iSTEM by schools has far exceeded expectations. companydirectors.com.au RDA Hunter is also partnering with local companies to extend STEM teaching to primary schools, through the MiniME Program. This is yet another example of an opportunity for collaboration in this area to help us meet the challenges of the future. Jobs of the future Forecasts of 40 per cent of the current workforce having their jobs done by computers in the next decade or two should focus our minds on finding solutions. Looking at current trends, 75 per cent of the fastest growing jobs in Australia require STEM knowledge and skills. Australia is not producing enough workers with these skills. “Looking at current trends, 75 per cent of the fastest growing jobs in Australia require STEM knowledge and skills. Australia is not producing enough workers with these skills.” In Australia 15 per cent of the working age population have a STEM qualification. Australia is not alone on the world stage of efforts to harness the technological and innovative advantages that a STEM education can bring. This is another reminder that we need to think globally. Education is central to solving this conundrum. The managers of RDA Hunter’s ME Program talk about future developments of their program in the Smart Specialisation Strategy for the Hunter Region, which was launched by Prime Minister Turnbull in March this year. These developments include: “… educating more students in entrepreneurialism and business acumen, for professions and trades; and extending digital literacy which encourages businesses to embrace digital transformation as a foundation for growth and development. STEM, entrepreneurship and digital literacy form an essential bundle of skills to address changes in demographics, economies in transition and for the workforce to be equipped for the globally competitive jobs of the future.” A Deloitte Access Economic survey of employers conducted for the Office of the Chief Scientist found STEM qualified staff are: 1. valuable to business, even in positions where the employee’s qualifications (major field of study) is not a perquisite for that role; 2. “among their most innovative”; and 3. “able to adapt to changes in the business.” STEM qualified employees were perceived by employers to have higher level skills in areas such as complex problemsolving, critical thinking, programming as well as system analysis and evaluation. These employees did not rate as highly for interpersonal skills and time management, which suggest opportunities to further round-out STEM education. The potential for STEM educated women to contribute to boardrooms has been largely untapped. As the nation grapples with a STEM strategy the most fruitful outcomes will come from a focus on the talent pipeline from classroom to boardroom. Investing in girls to get a start in STEM subjects and for women to stay engaged in STEM research and related careers are key parts of the goal to increase the number of female candidates for board appointments. 25 26 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 Journeying towards 50% women in leadership When 60 per cent of your workforce are women, as are millions of your customers – there’s a clear and direct benefit in having a gender equality ambition. Ainslie van Onselen Director of Women’s Markets, Inclusion & Diversity, Westpac Group This is certainly the case for Westpac Group. Only 33 per cent of our leaders from the CEO to bank manager level were female when we set our first target in 2010 at 40 per cent Women in Leadership (WIL). We achieved it early in 2012 through a considered approach and using this positive momentum, we then became the first bank to publically commit to the bold aspiration of having 50 per cent WIL by 2017, the year we celebrate 200 years in business. We’re currently at 46 per cent and are on track to achieving it. However, women have played a key role at Westpac since the start of our business. As Australia’s first company and first bank, Westpac employed the first female bank teller in Australia and our first landlord was a women, Mary Reibey, who is the profiled Australian on the $20 note. We had the first female general manager, the first female group executive and the first female board member of all the major banks and we remain the only bank of the big four banks to have had a female CEO, Gail Kelly. We were also the first bank to set up a dedicated business unit for female customers which is represented by our Ruby brand and through our rubyconnection.com.au website. This series of powerful firsts are individual parts of a bigger and long-standing focus on inclusion and diversity at Westpac Group. However, our experience shows there is no one single solution for increasing the participation of women as customers or employees or in advancing their career and financial prospects. It has to be a systemic and built-in approach. There are, however, three clear success factors that have resulted in our forward tracking from 33 per cent to 46 per cent in six years. These are: 1. Make it a key business priority with leadership support; 2. Creating a cultural shift; and 3. Demonstrating a strong commitment for empowering women. companydirectors.com.au 1. Make it a key business priority with leadership support Westpac Group’s focus on WIL is included as part its broader inclusion and diversity strategy based on the supporting imperatives of: •Creating an inclusive culture: We value the uniqueness of our people and use this value to create a competitive advantage. •Attracting, growing and retaining unique talent: We attract, develop and retain diverse individuals to maximise performance and adapt to market changes. •Connecting with our diverse customers: We create meaningful relationships with our diverse customers to deliver superior service and products. •Engaging communities and the market: We engage with our diverse community in everything we do to create a sustainable future for all Australians. cent for general managers by 2017 and 30 per cent for the Westpac Group board. He has also signed up as a Pay Equity Ambassador CEO through the Workplace Gender Equity Agency (WGEA), to encourage all leaders to make this a priority. Progress on WIL is regularly reviewed by Westpac Group’s Inclusion and Diversity Executive Council chaired by the CEO, and made up of members of the executive team. Meeting quarterly, the council’s role is to ensure inclusion and diversity goals are integrated into Westpac’s Group’s business strategy, and keep track of how initiatives and the WIL target are progressing. This is supported by Inclusion and Diversity Councils across each of the business units which in turn set goals and prioritise initiatives, ensuring our entire business is accountable for inclusion and diversity outcomes. This robust governance structure at key leadership levels and commitment for change are critical success factors in helping us achieve our WIL target. 2. Creating a cultural shift “T he 50 per cent WIL aspirational target is set in our CEO’s and each of his group executives’ KPIs. This means that all of our business units are working together on achieving it.” Further, the 50 per cent WIL aspirational target is set in our CEO’s and each of his group executives’ KPIs. This means that all of our business units are working together on achieving it. We’ve also established several mandates that support our WIL program – such as that 50 per cent of candidates on interview shortlists have to be female; ensure 50 per cent female participation on all high potential and core leadership programs and having a 50 per cent graduate female intake. In 2015 under CEO Brian Hartzer we also introduced a WIL target of 40 per The cultural change we’ve created around gender equity is delivered through the soft-wiring of a range of initiatives such as Westpac Group’s annual International Women’s Day program. This year, for example, we celebrated it through the theme of “Pledge for Parity”. We held 60 events around the country and internationally. To bring thought leadership and outstanding female role models to our customers and employees, we held a key signature event for 1,400 people at ‘The Cutaway’ in Sydney’s Barangaroo, featuring a keynote address from The Hon. Julie Bishop MP, Foreign Minister and a panel facilitated by our CEO Brian Hartzer with guests Julie Bishop, Ann Sherry AO Executive Chair Carnival Australia and Michelle Payne, the first female jockey to win the Melbourne Cup. We’re also actively recognising outstanding Australian women. Our landmark 100 Women of Influence Awards program, run in partnership with the Australian Financial Review, is committed to increasing the visibility of women’s leadership, highlighting the important contribution women make in creating a bold and diverse future for Australia. The internal Women of Influence Awards program recognises our own female employees who are making an outstanding contribution to our business, customers and local communities. 27 28 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 From a talent development perspective, our Women of Westpac Employee Action Group has over 2,400 members (both women and men) and empowers its members to make confident career choices through education, information and networking opportunities. In 2015 we launched the Equilibrium program which is designed to bring female leaders from other industries into the banking and finance sector. This has been incredibly successful in helping us source diversity of thought in our business while contributing to our WIL aspiration and we are running another intake this year. As a leading employer of choice, we also provide assistance to employees who have parenting and other carer responsibilities through our Carers@Work program. Run by Parents@Work, the program consists of an information portal and monthly workshops, and career coaching for parents in the WIL population. 3. Demonstrating a strong commitment for empowering women As a bank, hard-wiring change ensures we contribute to the financial empowerment of women. For example, we were one of the first publically-listed companies to provide paid parental leave, which had flow on affects throughout corporate Australia. We followed this up by being the first private sector company to pay superannuation on unpaid parental leave in 2010. This is an industryleading initiative which helps reverse the Australia-wide retirement savings gap experienced by employees. We have also increased paid parental leave to 13 weeks, and introduced secondary parental leave for two weeks. We offer flexible work arrangements to all employees through our All In Flex approach, which ensures all our 40,000 existing roles globally are considered for flexible working, as well as any new roles created. This was in response to 89 per cent of employees (both male and female) indicating in 2014 that they would require some form of flexibility in the next three years. Currently 71 per cent of our employees work flexibly. We have a range of flexible working options on offer as we know that our people are juggling responsibilities and priorities outside work that are important to them, such as family, study, learning a new hobby or caring for dependants. Our approach is that work is something you do, not a place you go to. “As a bank, hard-wiring change ensures we contribute to the financial empowerment of women.” We encourage regular team-based discussions between team members and their people-leaders to design flexible working solutions that work for the individuals, their team and their customers. In summary, while all this work is underway, we’re not there yet. Our focus continues to be on what more we can do to ensure we reach our aspirational target of 50 per cent Women in Leadership by 2017. We’re also looking at other initiatives to support women such as focusing on creating solutions to support those who experience family violence. The market has been giving us feedback that we’re on the right track – by winning the 2015 Australian Human Resources Institute, Most Inclusive Workplace Award and maintaining our WGEA Employer of Choice for Gender Equity Citation every year for over a decade. Find out more about Westpac Group’s Inclusion and Diversity strategy and outcomes westpac.com.au/aboutwestpac/inclusion-and-diversity companydirectors.com.au Incremental or transformational – it’s up to us! Over the last decade, I have had the privilege to work with many Australian businesses deeply committed to advancing gender equality. Julie McKay Julie is the Gender Advisor to the Chief of the Defence Force, Chair of Women’s College at the University of Sydney and a diversity and inclusion consultant. Until April 2016, Julie was the Executive Director of UN Women’s National Committee, a role she held for more than nine years. One of the most rewarding parts of my role as Executive Director of the UN Women National Committee Australia was having the opportunity to spend time with individuals in government, private sector organisations and other advocates, who share my vision of a world where men and women share leadership opportunities, have equal access to economic security and can live free from violence. Despite the passion and will of so many, progress towards gender diversity and inclusion has been painfully slow. I am the first to admit that addressing gender inequality in our society is complex and that no one program or strategy will solve the problem. However, I believe there are four areas of opportunity for transformative change: •Leadership accountability •Addressing the myth of merit •Genuine workplace flexibility •Supply chain reform Leadership accountability Over the last decade, more business leaders have publically recognised the need to address gender inequality in business and in society more broadly. During this period, we have loudly celebrated incremental increases in the number of women on boards, welcomed the ASX Corporate Governance Council’s recommendations on diversity and celebrated the establishment of the Male Champions of Change. Despite these ‘wins’ women remain seriously marginalised in our workforce, especially when it comes to accessing leadership positions. The ASX Corporate Governance Council’s recommendations sought to engage companies in setting measurable objectives for achieving gender diversity, presumably with the intent that these would be used to hold leaders accountable for outcomes. KPMG’s recent analysis of 2015 ASX disclosures demonstrate that while efforts have been made to articulate ‘objectives’, they are rarely measurable or included in leadership KPIs. Examples of the objectives being reported by the ASX 500 included developing flexible work practices, conducting unconscious bias training and establishing female leader networking opportunities. 29 30 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 These activities are all useful parts of a diversity strategy but none of them are ‘measureable outcomes’, if only for the fact they are almost impossible to measure. At their most basic, KPIs might measure the percentage of women in a manager’s team. More mature approaches look at both the numbers of women in different roles but also at who leaders are currently mentoring, what events the leader is actively supporting, separation rates for men and women and the ratio of women shortlisted for roles compared to hires. I have never heard an ASX executive say that profit margins or risk management should be excluded from a leader’s accountability framework. Yet proposals to include diversity KPIs have been resisted very strongly indeed. Addressing the myth of merit Leaders will often remark that while they are committed to diversity, decisions in their organisations are based on merit, not on gender. While that makes sense on face value, it is critical to unpack the subjective concept of ‘merit’ to understand its impact on perpetuating gender inequality. There are many examples which demonstrate the ‘merit myth’ including the widely cited Heidi vs Howard study, which has now been replicated across business schools and workplaces. The study saw participants ranking the same resume more favourably when Howard Roizen was the candidate rather than when Heidi Roizen was the name on the resume. Participants acknowledged that Heidi was obviously well-accomplished and highly competent, but were less likely to want to work with her or for her. “Without targets and accountability measures for the employment of women, women in senior leadership, women on boards and pay equity, it is very unlikely that real progress will be made.” Without targets and accountability measures for the employment of women, women in senior leadership, women on boards and pay equity, it is very unlikely that real progress will be made. Targets that are publically announced, regularly reported on to the board and where senior leaders are held accountable through their performance review and bonus structures are effective in driving change that is more than incremental. The introduction of blind auditions for major symphony orchestras in the US, where the player is hidden from the judges by a screen, increased women’s chance of advancing through preliminary rounds by 50 per cent. The New York Philharmonic, for example, saw the proportion of women rise from 10 per cent to 45 per cent of new hires once blind auditions were implemented, ensuring judgment was based on sound, not gender. All boards should be including diversity and inclusion targets in their CEO’s performance framework. Failure to meet the agreed targets and drive the types of cultural change needed should impact both on performance and remuneration. Only by having the board assess CEO performance on diversity metrics will there be a change in senior leadership behaviour and fairer outcomes for women. Merit is some combination of past performance and future potential. These examples highlight that the concept of merit is in large part a subjective measure. Subjectivity introduces issues of bias, ‘like seeking like’ and societal norms and expectations overshadowing some candidates. So when we say that decisions in our organisations are merit-based, what we are essentially saying is that leaders use their judgement to decide who is best suited to certain roles and opportunities and pro-male recruitment behaviours are likely to continue. companydirectors.com.au For companies that are serious about affecting transformative change with regards to diversity and inclusion, the idea that we can rely on some objective merit process needs to be fundamentally challenged. Some examples of how to overcome the ‘merit myth’ include introducing unconscious bias training for all promotion and selection panels, reporting the statistics about the number of women applying for roles, being shortlisted and ultimately selected and designing strategies to increase the numbers of women in the pipeline. Overcoming the myth of merit requires leaders to step up and acknowledge that the current process is impacted by bias and that ‘cultural fit’ often disadvantages diverse candidates. Leaders need to reshape the conversations we have about merit to ensure that women do not face a backlash when they are promoted, with claims that they only got there because they were women. key talent and trying to make work more flexible for their own employees. Fear of losing clients impedes us having honest conversations with clients. Where models of flexible work have been effectively rolled out, there simply isn’t the evidence base to support the fear that levels of client service will decline. Explaining to clients that their needs will be prioritised, the work will get done and as a result of supporting a flexible workplace, they can be assured of getting the best talent working on their account, is an easy step that we often miss. “Overcoming the myth of merit requires leaders to step up and acknowledge that the Genuine workplace flexibility current process is impacted Despite most large companies now having flexible work policies, uptake of flexible work arrangements remains relatively low and far from ‘normalised’ in business today. There is endless research that demonstrates that regardless of someone’s actual performance, our perception of flexible workers (including part-time workers) is that they are less committed to their careers. by bias and that ‘cultural fit’ Fostering and rewarding a culture where everyone in the business works in ways that suits their personal circumstances, role and preferences is critical to changing our current mindset. The Workplace Gender Equality Agency cites substantial evidence that demonstrates that flexible workers and part-time workers are the most productive workers in our organisations. In fact, if we actually read and believed the research, we would never again hire another full-time, always available, no visible caring responsibilities ‘ideal’ worker again. Renowned academic, Professor Marian Baird found that one major barrier to flexible work was the lack of training provided to managers about how to implement the policies and support workers transitioning to flexible work (2010). Without this education, Baird found that workers were nervous to request flexible work options. When discussing flexible work with leaders, often the feedback I receive is that ‘the clients’ won’t accept not being able to reach a team member when required. There are two issues with this statement. Firstly it assumes that someone who isn’t physically present in the office is unavailable to clients, which is fundamentally not true with modern technology. Secondly, too often it has not actually been tested with clients, many of whom are struggling with exactly the same issues of retaining their often disadvantages diverse candidates.” Norms are set by the leadership, yet when employees look up within organisations and see leaders frantically running between meetings, booking their time 12 hours a day, six days a week, they simply don’t believe that flexible work is a real option if you want a career in that organisation. There remains a significant gap between our rhetoric on flexible work and our commitment to implementing the policies. If leaders were to do one thing differently in 2016, it would be to require that their leadership teams worked flexibly and actively promoted how they were working remotely or different hours, enabling them to manage other life priorities. 31 32 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 When leaders demonstrate no career detriment to working flexibly, uptake of these options increases and employee engagement follows. The role of company directors in all of this is to recognise adoption of flexible work arrangements as one positive indicator of a culture that is inclusive. Requesting information about the uptake of flexible work arrangements, whether flexible work is impacting promotion and hiring decisions, and incentivising the CEO and leadership team to role model flexible work themselves, are all ways that directors can support genuine workplace flexibility. “The role of company directors in all of this is to recognise adoption of flexible work arrangements as one positive indicator of a culture that is inclusive.” Supply chain reform While awareness-raising and individual leaders have had some impact in driving gender equality, if transformational change is to be realised, there will need to be further pressure placed on businesses. Government intervention through legislated quotas has been very effective in countries like Norway, however at this stage there is no political will for quotas in Australia. Another way to drive behavioural change is through supply chain pressure. Companies can actually encourage their suppliers to take steps to make their workforces more gender diverse by requiring them to respond to questions about diversity and inclusion in their tender process. The simple act of requiring suppliers to respond to questions about how they are actively working to make their workforces more diverse and inclusive forces a conversation in the supplier company. Where choices are made based at least in part on this information, change will start to occur. Supply chain pressure has been effective in driving improved workplace health and safety standards in the garment and manufacturing industry and in reducing the carbon emissions of numerous companies seeking to meet client requirements. Many big businesses and both the Federal and Queensland Governments have diversity requirements in their procurement processes. Directors of ASX companies should be asking about how diversity and inclusion is being considered in procurement processes, and requiring that steps be taken to preference suppliers who are leading in this area. Not just because it is the right thing to do, but more importantly because it means that suppliers are more likely to be making better business decisions and considering risks most effectively. Conclusion In my experience, about 95 per cent of organisations that are seeking to improve diversity and inclusion have some form of mentoring program or leadership training for women. The ‘products’ of these programs are profiled in company newsletters and annual reports. Of all the organisations I have worked with over the last decade, only the Swedish Military has a program focused on what men might need to do differently in order for gender equality to be realised. What this means is that we consistently reinforce to our workforce that the problem is with women, not with the structure and assumptions they are working within. In 2016, perhaps it is time we took a different approach, starting with leadership accountability, addressing the myth of merit, creating genuine flexibility and engaging our suppliers. Perhaps it is time to shake things up a little and reallocate the budgets we currently allocate to enhancing women’s leadership skills to coaching leaders to be more mindful of how to lead diverse and inclusive teams. The evidence base is clear – more diverse and inclusive businesses will be ones where all employees feel safe, supported and authentic, thus enabling them to commit themselves fully to their work. The fundamental question of advancing gender diversity and inclusion is one of leadership. Are we willing to tolerate incremental progress, or are we ready to fundamentally rethink the current system and ensure that women and men have equal access to opportunity in our society? companydirectors.com.au Board navigation in the digital age As changes in digital and technology rewrite business rules in every sector, boards are navigating the best way to incorporate these skillsets. Boardroom visits to Silicon Valley have become so common in recent years some commentators have unfairly dubbed them “director tourism”. Louise McElvogue GAICD Trustee, Sydney Living Museums Chair, Faculty of Arts and Social Sciences Advisory Board at UTS Member, Industry Advisory Board at UTS Business School Immersion in the Valley dynamic of technology companies, start-ups and academia can be invaluable to fast-track digital and technology knowledge on the board, galvanise strategic plans and underline the cultural change needed to encourage innovation. The real challenge, however, is maintaining that momentum in the boardroom back home and ensuring ongoing engagement in the issues so that digital becomes part of the board’s DNA. Boards are increasingly looking for directors experienced in digital and technology to help with this engagement and many ASX companies listed this experience in their skills matrix for the first time last year. While some boards are focused on recruiting directors with relevant experience, others are establishing technology advisory boards to bolster that connection with current expertise. Consumer-facing businesses, like retailers and banks, are often doing both as well as adding technology and digital board committees to address the issues. Deciding the best approach depends on the context of your business challenges and existing skills mix. Below are some issues to keep in mind for boards looking to increase their exposure to digital and technology. Less technical, more cultural While Silicon Valley trips focus the board on the latest technology and digital platforms, the takeaway for many directors is the fundamental cultural change needed to encourage innovation. This shift is as much about people as it is about technology. Success in the digital realm requires a laser-like focus on customer-centricity and most businesses require major cultural and organisational change to make this happen. 33 34 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 A director’s technical understanding per se, is less important than their experience using technology to transform businesses, applying a digital mindset to strategic decisions and navigating change. Having an experienced person in the boardroom asking the right questions is a great catalyst for driving change and bringing an outside view. Dealing with opportunity and risk The very term digital disruption frames these changes as risks rather than opportunities. It is important for the board to balance both opportunity and risk and adjust the risk appetite appropriately. There is plenty of risk that boards need to be across including managing brand and reputation on social media, the threat of cybercrime and technology failure. It is important to ensure the board has visibility of these threats, an understanding of their potential impact and appropriate disaster recovery, crisis and contingency plans. There is also much opportunity in digital and technology, which may need a different approach from the board. Rapid product development and innovation mean some boards may need to get comfortable with a faster pace of decision-making and a different understanding of risk in non-core parts of the business. Breadth and depth, finding the right director Many Australian boards have added digital and technology to their skills matrix in the past year, but directors are not hired for these skills alone. A good director brings broad business strategy and operational perspective and is able to contribute to the debate beyond digital. A recent analysis of the ASX 300 found that each board has an average of 2.6 board members from accounting and finance and only 0.25 board members with a technology background. Technology expertise is under strength across listed companies accounting for just 4 per cent of the available board roles, according to the Watermark Board Diversity Index 20161. 1 2 3 Similarly, digital and technology experience do not feature in the top directors skills of ASX companies, according to a report for the ASX on Corporate Governance by KPMG. Given the impact of technology on every sector, the authors were surprised that more ASX companies, particularly those in the top 200, did not identify technology and digital experience as a top ten competency for directors2. Boards need to be clear about the digital and technology skills they require, based on their strategic plan. Understanding for example, if there is a greater emphasis on innovation or transformation experience will help define the appropriate director experience. This avoids the temptation to use terms like “digital director” as a catch-all for anything technical. While some boards may need very specific technology skills – such as the manufacturing or mining sectors – many are looking for experience of technological disruption in business models, operation and using digital to reach consumers. A good example is the skills outlined by AGL Energy for new board appointees, which reflect the needs of a consumer-focused company, facing competition and changing customer behaviour. These included “Experience from an industry that has been materially disrupted or transformed by the emergence of new technologies” and “Experience in consumer markets with an understanding of customer behaviours in an increasingly digital world”3. Finally, a note on age. In the push for digital skills, some businesses get fixated on finding a digital native, technically someone born after 1980. This is an unhelpful criterion that rules out many qualified candidates (Google founders Sergey Brin and Larry Page, for example, would not qualify). As with any director, the skills mix, experience and compatibility with the board remain more important factors. http://watermarksearch.com.au/files/2016/04/Watermark-Board-Diversity-Index-2016.pdf https://assets.kpmg.com/content/dam/kpmg/pdf/2016/05/asx-corporate-governance-council-principles-recommendations-jan-dec-2015.pdf https://www.agl.com.au/~/media/AGL/About%20AGL/Documents/Media%20Center/ASX%20and%20Media%20Releases/2015/150826_ CorporateGov_1466519.pdf companydirectors.com.au Digital and technology are the responsibility of the whole of the board Technology is transforming the rules of business in every sector and understanding its impact is the responsibility of every board member. Just as each director needs to understand the company’s accounts, they also need to understand investment, risk and opportunity from digital and technology The head of the Audit and Risk Committee may need to know what an API* is as much as the digital director needs to understand what NPV* means. * API stands for Application Programming Interface and APIs are the common way technology companies integrate with each other. * NPV Net Present Value. The difference between the present values of cash inflows with the present value of cash outflows. Boards increasingly understand that digital cannot be the responsibility of one director. Each board member needs to become digitally savvy and understand the specific issues in the sector. Ensuring Digital Currency The dynamism of the landscape means that technical experience is quickly outdated. The impact of smartphones has so fundamentally changed business that technology experience before the 2007 introduction of the iPhone is not applicable according to some commentators. While many businesses may have focused in recent years on the growth of social media or the move from the web to mobile and wearables; tomorrow’s big issues will include the impact of artificial intelligence, virtual reality, technology like Blockchain and other developments yet to be discovered. Ensuring the board stays current with changing trends is about mindset and the right support. The value of a director with relevant experience lies in their ability to translate the potential impacts of new developments. Many boards are establishing dedicated board subcommittees to keep on top of developments and oversee large-scale transformation. Other boards rely on the CEO or the strategy and technology executive, establish advisory boards, bring in expert advisors and do their own research to ensure currency. Diversity breeds diversity One of the positive yet unintended consequences of a focus on increasing digital and technology diversity is early evidence of more women on boards. Women comprise a far greater share of digital directors than non-digital directors in the world’s 300 largest companies, according to a Russell Reynolds 2015 study. “Women comprise a far greater share of digital directors than non-digital directors in the world’s 300 largest companies.” Almost a third of digital and technology directors were women, compared with an 18 per cent average for women at board level, across all disciplines. More research is needed, though this figure does reinforce the findings that women board members increase notably when boards use a competency-based approach for recruiting directors. The heightened focus on critical competencies like digital expertise, leads naturally to more women candidates and subsequent appointments. 35 36 GENDER DIVERSITY QUARTERLY REPORT – VOLUME 4 For more information please contact t: 1300 739 119 e: [email protected] w: companydirectors.com.au/boarddiversity 05385-2_16
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