Themed Weekends For Campgrounds Convention 2005 Speaker - Lori Severson Getting Started Breaks Share as much information as you are comfortable. Take home information along with new idea generation. Get yourself in the right mind-set. Be able to adapt ideas to your campground. Earn Your Tickets Sheet Jot down ideas or thoughts you can actually put to use. Steal ideas from others. Jot down thoughts you want to remind yourself of. As we go through the day, you’ll earn tickets for each idea. You must ask a person to be your buddy. They must confirm & check to be sure they have the number you requested open. Your number & their number should match. You should fill all 6 slots with different people if possible. Try not to select “used” buddies. Buddy checks are quick, when I call the number of your buddy, find the person & talk about the topic. You will have only a short time so get right to the task. When you hear the signal buddy check is over. What We Will cover New ways to develop theme weekends Vary the ideas Trends Partnering Mixing fun & profitability Generation Y perspective Interactive practice on theme ideas Specialty groups Donations Why do a themed weekend? Benefits Brings more people into campground Makes it a memorable experience for the campers Gives campers incentives to camp with you Give you options in new markets Generates ancillary income A B C Activity Experience the activity Earn WACO Bucks! Practice making it work in your environment! BRAINSTORMING SESSION Use a whiteboard or a wall Have some sticky notes (Post-its) available Write down all ideas and stick them on the wall/whiteboard After you have about 50 or more ideas – start to prioritize Put the ones that are the favorites to the top Have everyone commit to the ones picked Put someone in charge to see they happen How to market Your Themed Weekend Do a mailing to your customer database listing all events for the year. Could be followed up monthly with another mailing Post your list to your web site Make Posters with year activities to hang at your campground Consider Partnering with a charity News releases Telemarketing – Could start with those who recently visited your campground and ask them if they were satisfied with their stay – then lead into upcoming fun weekends Ask your regulars to pass some flyers to their friends Partner with other companies Use Media partners Making it happen – Things to have in place before season starts After you have selected your themed weekends go through each one and make sure you have: Supplies to do each one Staff to do each one Agenda (time schedule) for each one Prizes Safety checks People Power Options Charities Seasonals Schools: Community Service Scouts and Church Groups Internships Create a mailing or calling volunteer list Volunteers Expect 50% to show up – Schedule accordingly. Have reserve areas to use people in if they all show up. Create “roving” positions. Schedule volunteers for 3-4 hours unless they really want to stay. Move them around to keep them excited about what they are doing. Volunteers Send out a letter or hold a meeting explaining exactly what to wear & what level of service you need. Provide a break area stocked with water & snacks…not necessary, but makes the volunteers feel appreciated. Have this area off limits to the public. Track the names & numbers of your volunteers. E-mail is a great meeting organization tool. Working With Charities Choosing a charity Determine what your goal is with the event. a. Exposure b. Publicity c. Bring overnight guests to your park d. Bring in day business to the park Charities- Questions to Ask What ties do you have with the media? What is the number of people on the committee or board. Meet the group…are they a “working” group. What contacts do they have as a group. Find out where they work-what they have access to. Charities Notoriety is important if you want to have the charity draw from a wider area. Local charities create community exposure and can help you distribute future information. Ask for the charities annual report. Look for excessive administrative numbers along with reputation. Charities Partnering With Companies Attraction organizations Other vacation spots that want to advertise Organizations with lunch rooms Speedways Shopping locations Places who have a great customer count & are within your target market. Free Mascots Happy Joe’s Pizza – Happy Joe Dog McDonalds – Grimace & Hamburger McGruf Crime Dog WPS – Louie the Lightening Bug Cousin’s Subs – Subby Hardee’s –Hardee’s Star Wendy’s – Wendy Library’s Baseball teams Trends Getting ideas How to keep on the cutting edge Contests with employees Game shows Using education & crafts together Groups Go through your assigned theme weekend Be prepared to explain it to the group Talk about variations & how you could customize it to your campground….keep in mind size. Planning Date Time Theme Budget Site Coordinator Planning Draw a layout of the site & activities Evaluate for safety, flow, and access Determine supplies & equipment needs Gather & organize the items Organize volunteers if available Contact other organizations for help Organizing Create a master list of everything that needs to be done. Delegate any tasks that can be done. Write down who has been delegated to what task & the time frame to complete task. Important when using volunteers. Prioritize the list weekly & make a weekly to do list. Organize the list as to where items will be purchased, donated or borrowed. Organizing If materials need to be ordered, order at least 6 weeks in advance. The month before the event, prioritize the “to do” list by what needs to be done each week. Two weeks before the event, write up daily to do lists. Procrastination The more you do it….the better you get at it. Set aside just 15 minutes every day to work on your promotions. Notebook – computer all the same Write it down- Purpose To Educate To Entertain To Provide a unique experience To Celebrate To Create excitement To Raise Money Components Be easily accomplished by a large number of people in a short amount of time. Depending on your park…some activities will work great. Others not so great! Require easy-to-find and inexpensive supplies. Do not require special equipment or liability insurance. Interesting to a range of ages Safe…& of course fun! Developing a Theme Weekend Pick topics out of basket As a team develop your own theme weekend coming up with as many ideas as you can think of! Prioritizing Prioritizing is the ability to concentrate on your tasks long enough to identify the key items that will give you the best results. Prioritizing The Daily Action List Which items will best help achieve my long-term goals? What will help yield greatest long-term results? What will give the highest payoff? What will happen if I don’t do each of these projects today? Who will it affect? Will anyone suffer? On a long-term basis, which items will make me feel best to accomplish? Prioritizing Your To Do List Only 7 A’s even for superman or superwoman! Remember to ask for help as soon as you see the A’s are overwhelming. Under plan verses over plan! When you delegate, follow-up before your must have date! The 5 Minute Plan 5 minutes before you leave the workplace figure out what needs to be done the next day. Write down your action plan for the next day. Gives you a feeling of being in control & more organized. Make Use of Bits of Time Break your projects down into 5 or 15 minute pieces. Start your projects by working backwards. What is your finish date? Plan during a low peak time so you are ready to hit the A’s during your peak time. Procrastination You also get the added benefit of letting your creative subconscious work on your task. You’ll soon discover unexpected resources and new ways to streamline your tasks. You begin to think more creatively when you break the project down into bite size pieces. Procrastination Grab 5 method: Each and every day of the week commit to taking 5 minutes to work on a selected task. Be sure to use a watch with a minute hand and devote a “full” uninterrupted 5 minutes to the task. You may go over the 5 minutes, but Never go under the 5 minutes. This method is great for people who have a difficult time breaking down the task. Procrastination Busters Work with a buddy. Make yourself accountable. Post your progress. Use a visual. Reward yourself. Analyze why you are procrastinating. Identify your highest priorities. Clear your mind and area to focus on the highest priority. Recognize what procrastination does to your self-esteem and stress level. Projects Start & end time. Clarify and add a sense of urgency. Divide and conquer. Handling boring tasks. Focus on benefits not difficulties. In today-out today. Self-talk Keep an “idea” folder Work Backwards What projects do I have in the future? Draw out a timeline working backwards that helps you understand how much of the project needs to be done each day to meet or exceed your deadline. Analyze each project, to determine if the value of the project is worth the investment of time and effort. Make appointments with yourself. Swiss-Cheese Approach Breaking down projects into bite size pieces. Start “making holes” in the project. Work backwards, by thinking I need to do this but first I have to do ____. Think about what you can do today. Put the end date on your piece of paper & work backwards, by estimating the amount of time each piece will take. Plan-o-gram Way to brainstorm ideas & plans on paper without having to have an order to it. Clustering Index card method Creative & visual way to brainstorm. Networking for fun & profit What’s the first thing that pops into your mind when you say small talk? Making An Impression First impressions count Look the part Start with a firm handshake Make eye contact Use good body language Use your voice correctly Stay focused Which of these is the hardest for you??? Great Connections Tell too many details. Brag Interrogate Insist on One-upping Seek free advice Interrupt Refuse to play Give advice Converting Inappropriate jokes Networking Building relationships. Commitment. Enjoying the game. Discovering opportunities. No mystery…no manipulation. Networking Strategy Showing up is 90 percent of the success factor. Talk to your buddy about what keeps you from showing up…. Networking Greats What actions, behaviors, attitudes, do people who are great networkers have? What do they do? How do they act? What do they say? Brainstorm Organizations Example: Bicycle obstacle course as a part of race week: Law enforcement School Crossing Guards McGruff the Crime Dog Local bike stores Agenda’s The things you want to give and get in life form your agenda. Without an agenda we lose focus. Your agenda is information you have that you would be willing to share along with information you are looking for. Have to give….Want to get Material things. Knowledge. Information. Ideas. Mentors. Related to goals. Press Releases Concise Well-written Factual Honest Timely Press Releases Questions to consider before you write: 1. 2. 3. 4. 5. 6. Who is your preferred audience? What do you want readers to take away? What does your release provide: Invaluable information or just an offer? What is the tone of your release? Are you aware of the pitfalls or areas to avoid? What do you want to accomplish? Press Releases Does the release’s (Opening) address or answer the basic tenets of journalism: Who What When Where Why How Headline Tips Must convey a benefit or intrigue the customer. Speak as if to one customer not a group. Write your headline in news style. Feature the price. Announce the offer. Begin with How to, why, which, you or this. Judging The Effectiveness Does our headline communicate a clear and compelling benefit? Have I made the reader an offer that’s hard to refuse? Am I easy to do business with? Is the vocabulary I’m using a good match for my readers? Can I use a guarantee to add credibility. Is the copy lively enough to keep the reader with me? Every Marketing Program Needs… Amazement=You need an element of this in every part of your marketing process. Make it different. Think cutting edge. Copy & twist to make it different and unique. Measurement=Measure every piece of promotion you do. Ask every customer how they heard of you. The more information you gather, the better. Allows you to eliminate strategies that don’t work. Difference between success & failure is market planning & implementing. Themes need time to “catch on” 5 – year plan! Marketing Strategies To Choose From Networking Making it easy for customers to buy from you. Using coupons, rebates, gifts, samples. Improve your personal sales ability. Offer in-person demonstrations of your product and service. Marketing Strategies To Choose From Offer premiums in exchange for leads. Canvassing. Personal letters. Telemarketing. Outdoor signs. Advertising in the yellow pages. Radio. Marketing Strategies To Choose From Newspaper advertising. Sponsoring events. T-shirt ads. Word of mouth advertising. (Planned) Direct mail. Classified ads. Upgrades, up sells, add on sales. Marketing Strategies To Choose From Questionnaires/surveys. Focus Groups Improving your product or service. Using newsletters. Conducting seminars. Using Testimonials. Trade Shows. Marketing Strategies To Choose From Using gift certificates. Business cards. Brochures. Studying the competition. Listening to customers. Using reminder postcards. Asking customers for repeat sales/follow-up ideas. Marketing Strategies To Choose From Asking customers for referrals. Setting up take one displays. Bulletin board marketing. Press releases. Partnering with businesses. Work with charities. Track referrals and thank the source. Tent Cards Marketing Strategies To Choose From Create an awesome logo. Use window displays. Website marketing. Magazines. Bill stuffers. Post cards. Open houses/Special events. Value cards. Marketing Strategies To Choose From Interview shows. Groups and organizations. Loss leaders. Advertising specialties. Sandwich boards. Handouts. Employee incentive program. Placemats Donations Give organizations the option to help. Find out what media you will be included in. Can you donate enough to make a difference? Can the organization help you – help for another event or this event – Sell X number of camping certificates for you for a certain weekend & you donate a percentage. Other Fun Activities Poker Run Dice Game Envelope Game Duck Races Questions Questions, comments, ideas & thoughts.
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