Improving primary care in Europe and the US: Towards patient-centered, proactive and coordinated systems of care The Rockefeller Foundation Bellagio Study and Conference Center, Italy April 2 to 6, 2008 How incentives work The Catalan single purchaser integrated care experience: evaluation results Josep M. Argimon Framework Context: Chronic disease management Goals: Promote cooperation among providers Facilitate the integration process of a fragmented health system Means: Provider payment mechanisms: Capitation Purchasing 1.0: competition System: Per health services lines since early 90’ INCENTIVES Primary Care Adjusted capitation Activity Specialized adjusted by Care complexity Costconsciousness Poor incentives for coordination Purchaserprovider split Sum-zero game Clarity of rules (contracts) No risk sharing Capitation pilot Context: (2001) 5 pilots to test capitation as contract base for integrated services Goals: To improve healthcare equity, continuity and efficiency through the promotion of territorial alliances among providers Method: Average per capita expenditure adjusted by “need” proxies Purchasing 2.0: coopetition System: Integrated health services for a defined population INCENTIVES Strong incentives for coordination Primary Care Adjusted per capita expenditure Specialized Care Risk sharing Costconsciousness Purchaserprovider split Identity risks Evaluation Selected health indicators (2006) Pilot Control Cat CV risk assessment (%) 43.1 32.3 39.4 Geriatric assessment (%) 53.9 51.1 51.1 BP (% control) 40.5 37.6 39.4 Diabetes (% control) 54.0 57.4 58.3 ACSC 6.9 7.1 6.8 Pre-alt 79.1 66.9 70.8 7.4 9.1 9.1 11.6 10.2 11.8 4.0 4.6 4.8 Generic drugs (%) 23.8 20.9 21.1 Global satisfaction 7.7 ± 1.7 7.6 ± 1.6 7.7 ± 1.7 Readmissions (%) HF COPD Emergency room Evaluation Quantitative study: Chronic conditions selected: heart failure, COPD.... Qualitative study (2005): Semi-structured interviews to managers and health professionals Narrative analysis Results: Great variability of perceptions and facts Good alternative to resource allocation More dialogue and increased trust and transparency. A service quality improvement tool. Lack of knowledge in the base line Conclusions Qualitative study: Payment mechanisms need to be paired with purchaser’s policy making capacity. Integrated networks perform better when cost, benefits and risks are shared. Creating a culture of trust and cooperation needs time Managers and professionals need to be involved Thank you
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