Flexible Services
iNotice Board
Monday, April 17, 2017
3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA
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STAR Daily Performance for
Monday, April 17, 2017
Actual Trips: 219 (26%)
Actual Passengers Transported: 246
Overall On Time Performance: 97.7%
Scheduled: 48.4%
Appointment Time: 97.9%
Productivity: 1.5
110 Watervliet Avenue • cdta.org • @CDTA
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A+ MediTrans Daily Performance for
Monday, April 17, 2017
Actual Trips: 429 (52%)
Actual Passenger Transported: 431
Overall On Time Performance: 99.8%
Scheduled: 98.8%
Appointment Time: 98.8%
Productivity: 1.4
110 Watervliet Avenue • cdta.org • @CDTA
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CapitaLand Daily Performance for
Monday, April 17, 2017
Actual Trips: 184 (22%)
Actual Passenger Transported: 191
Overall On Time Performance: 96.7%
Scheduled: 96.2%
Appointment Time: 100%
Productivity: 1.6
110 Watervliet Avenue • cdta.org • @CDTA
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4
STAR, APlus & CapitaLand Overall Daily
Monday, April 17, 2017
Total Trips: 832
Trip Per Hour: 1.5
Actual Passengers Transported: 868
110 Watervliet Avenue • cdta.org • @CDTA
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5
STAR, APlus & CapitaLand Space/Passenger Type
Monday, April 17, 2017
STAR Transported:
96 - Ambulatory
A+ MediTrans Transported: 380 - Ambulatory
150 - Wheelchair / Scooter, Etc.
51 - Wheelchair / Scooter, Etc.
CapitaLand Transported:
189 - Ambulatory
2 - Wheelchair / Scooter, Etc.
Total:
665 – Ambulatory 203 - Wheelchair / Scooter, Etc.
Note: Passenger count can be higher than trips performed. This includes all passengers except SVA.
110 Watervliet Avenue • cdta.org • @CDTA
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Flexible Services Performance Goals
• On Time Performance Goal : 95%
– Overall On Time Performance (STAR and Taxi)
– On time is defined as no more than 0 minutes early or 25 minutes late
for a scheduled trip
• Productivity Per Hour Goal : 2.0
– Overall Passenger trips per revenue hour (STAR and Taxi)
– Total revenue hours operated monthly divided by number of
completed trips
110 Watervliet Avenue • cdta.org • @CDTA
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