ACTIONABLE STRATEGY
Strategic guidance focused on the investments in people,
process, and technology that deliver tangible results in year one.
A solid strategy is just as essential to your initiative as great
technology. Yet too often, strategy engagements are imagined
by strategists with no practitioner experience, are too focused
on long-term payback, and become so bloated they are
impractical to implement.
A Different Experience
Appirio’s Actionable Strategy is a unique approach to achieving organizational
alignment by focusing on specific investments and behaviors that allow your
organization to:
• Adapt to the new experience-driven business era with actionable
recommendations that deploy immediately
• Make the right improvements in Worker and Customer Experience
that support business objectives
• Ensure business outcomes are not lost in the technology deployment
• Create a consumer-grade experience, critical in enabling outcomes &
delivering results
At Appirio, we believe an effective strategy delivers value in days and weeks,
not months and years. That’s why our strategic guidance is focused on
investments that deliver tangible results in the short-term while promoting
long-term vision and success. We also believe the most effective strategy
engagements take into account the effect new technologies will have
on your customers and your workers — and therefore the health of your
organization.
This is why our free-thinking consultants are not just experts in the
technologies we deploy, but also ensure you are creating next-generation
customer and worker experiences by considering the “art of the possible.”
Our Commitment to Strategic Value
• Remove project risk
• Increase time to value
• Increase IT spend ROI
• Relate IT spend to business metrics
• Improved visibility/insights
• Improve customer and worker retention
• Reduce internal/operations costs
© 2016 Appirio, Inc.
5
Things That
Set Us Apart
1. We Work Differently: A Culture of
Free-Thinking Consultants
Our free-thinking consultants — many
of whom are practitioners themselves
— challenge conventional thinking to
lead your organization in the creation of
next-generation Worker and Customer
Experiences.
2. Actionable Strategy
Our strategic guidance focuses on the
investments in people, process, and
technology to spark change and deliver
results in days and weeks, not months
and years.
3. The Appirio Cloud Enablement
Suite
We deliver every project using the
Appirio Cloud Enablement Suite — a
one-of-a-kind suite of applications, prebuilt solution accelerators, and access
to a 1 million-member crowdsourcing
community.
4. Cloud Management
We provide ongoing advice,
enhancements, support, and
administration of your cloud solutions,
allowing you to focus on transforming
your business.
5. We Practice What We Preach
We run our own global business 100%
on cloud-based technology.
[email protected]
888.680.7227
www.appirio.com
2
APPIRIO ACTIONABLE STRATEGY
Actionable Strategy
Actionable Strategy is a comprehensive service offering including an integrated portfolio of tools and deliverables to
ensure alignment at all levels, and a transformational change roadmap that connects your vision to specific behaviors
and outcomes. Our free-thinking consultants guide you through:
• Visioning: Identify key goals, business and IT drivers, and a mission statement to maintain focus
• Current state analysis: Build customer and worker journeys to craft the current state, identify pain points and
opportunities, and prioritize investments
• Art-of-the-possible: Pinpoint opportunities for improvement and innovation through real-life solutions
• Capabilities assessment: Inventory people, processes, and technologies to understand needs, existing
capabilities, and gaps in the environment
• Actionable roadmap: Build the business cases, a prioritized roadmap with specific phases, and expected
accomplishments at every stage
Our Customers
A Different Experience
Worker
EXPERIENCE
Customer
EXPERIENCE
We believe Worker and Customer Experience are intrinsically linked and
must be addressed together. By leveraging cloud technology, new
ways of working like crowdsourcing, and using solution accelerators to
rapidly build and integrate solutions, customers can create both amazing
Worker and Customer Experiences that drive profitability and growth.
ACTIONABLE STRATEGY | CLOUD IMPLEMENTATION & INTEGRATION | CHANGE ENABLEMENT
APPLICATION DEVELOPMENT | ONGOING SUPPORT
About Appirio
Appirio is a global services company that helps customers create next-generation Worker and Customer Experiences
using the latest cloud technologies. Our free thinking consultants deliver unmatched customer value by creating
actionable strategies, delivering results quickly, and helping organizations adapt to a new experience-driven era. We
do this by harnessing the power of one of the world’s largest crowdsourcing communities and thousands of pre-built
solution accelerators. Appirio is a trusted partner to some of the world’s largest brands, including YP, Cardinal Health,
Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.
© 2016 Appirio, Inc.
[email protected]
888.680.7227
www.appirio.com