sharpen your penciL Try these audience-specific quizzes to boost engagement and financial literacy By Megan Yost A What tools would you find helpful to engage participants in the retirement conversation? Let us know at definedcontribution @ssga.com. 10 s a teacher, my sister has a fairly straightforward retirement plan, with a state-funded pension and an IRA of her own. She’s a smart, accomplished member of the millennial generation—and she’s totally overwhelmed by the thought of planning for retirement. In fact, she recently admitted that she throws her account statements away without even opening them. Meanwhile, my baby boomer uncle once mentioned that he splits contributions to his defined contribution plan equally among all the investment options. I think about those interactions when considering how to communicate with different groups of participants. Millennials, whom we’ve dubbed Generation DC, will rely on DC plans more than any previous generation, whereas baby boomers will soon begin drawing income from their savings. You can support their varying needs—and boost both engagement and financial literacy—by using communications tailored to their specific circumstances and attitudes. For example, millennials are skeptical of experts.1 Immersed in the world of The Participant Summer/Fall 2014 7854-SSgA_10-11_Quiz.indd 10 SSgA_Participant_June14-10 social media, they prefer “likes” and shares over straight facts or authority.2 Yet their retirement actions today are critically important to their retirement readiness. For their part, baby boomers resist terms like “senior” and “retirement homes.”3 Instead, use terms like “active” or “second act” that convey engagement with life and family. They face pressing concerns about how much time they have left to save and how to manage their remaining contributions. We’ve designed a customized quiz for each group of employees. Consider using it at a benefits fair or in conjunction with a 401(k) awareness week, and use the results to inform your communications strategy in the future. Pew Research, “Millennials in Adulthood: Detached from Institutions, Networked with Friends,” March 7, 2014. 2 SocialChorus, “Millennials as Brand Advocates,” 2013. 3 “From Diapers to ‘Depends’: Marketers Discreetly Retool for Aging Boomers,” The Wall Street Journal, February 5, 2011. 1 Download the full quiz at ssga.com/dc/ theparticipant. ssga.com/definedcontribution 6/17/14 10:11 AM Questions for Millennials Questions for Baby Boomers 1. TRUE OR FALSE: I don’t need to plan for retirement until I’m much older. 2. When I’m in the early stages of my career, the best approach to investing for retirement is as follows: a. 80% stocks, 20% bonds b. 60% stocks, 40% bonds c. 50% stocks, 50% bonds d. 20% stocks, 80% bonds 3. TRUE OR FALSE: People my age should invest a little in each of their plan’s options. 1. TRUE OR FALSE: I’ve run out of time to save more. 2. When I stop working, I should consider investing my money as follows: a. 100% stocks b. 60% stocks, 40% bonds c. 50% stocks, 50% bonds d. 20% stocks, 80% bonds 3. TRUE OR FALSE: I should think about how inflation could hurt my purchasing power in the decades ahead. ANSWER KEY: ANSWER KEY: 1.FALSE. Saving for retirement is for everyone. In fact, if you start now, you have a distinct advantage over someone who waits. The money you save today can grow. That growth can produce growth of its own, which can produce still more growth, and so on. This process can have an almost unbelievably large impact on the amount of money you can build over time. 2. a. Stocks lose value sometimes, but over long periods they may offer far more growth potential than bonds. With retirement so far off, you really can weather short-term losses in exchange for stocks’ long-term growth potential. 3.FALSE. Holding different types of investments is a good idea, but selecting every investment option isn’t a great idea. Streamline your account by choosing a well-diversified fund, like a target date fund, which automatically keeps the investment mix smart for your age. 1.FALSE. You’re never too old to save. In fact, people can actually save more after they hit age 50, thanks to the tax-deferred catch-up contributions allowed by the IRS. In 2014, you can save an additional $5,500 in your plan. 2. b. It’s important to keep investing in stocks even after you stop working. Stocks may provide the growth potential you may need to fund your expenses over what could be a lengthy retirement. 3.TRUE. Inflation is the toxic mold of retirement savings, eating into your purchasing power over time. Consider investing a small portion of your portfolio in a fund that’s designed to counter that effect by holding real assets like commodities and inflation-protected bonds. The information provided does not constitute investment advice and it should not be relied on as such. It should not be considered a solicitation to buy or an offer to sell a security. It does not take into account any investor’s particular investment objectives, strategies, tax status or investment horizon. You should consult your tax and financial advisor. All material has been obtained from sources believed to be reliable. There is no representation or warranty as to the accuracy of the information and State Street shall have no liability for decisions based on such information. 7854-SSgA_10-11_Quiz.indd 11 SSgA_Participant_June14-11 6/13/14 9:24 AM 15 % Plan to go back to school in retirement See themselves maintaining their current lifestyle in retirement 65 % ssga.com/dc/theparticipant For public use. State Street Global Advisors One Lincoln Street, Boston, MA 02111-2900. T: +1 617 786 3000. State Street Global Advisors is a global leader in asset management, entrusted with trillions* in assets as of September 30, 2016. As one of the premier investment managers for U.S. defined contribution plans, SSGA has more than 30 years of experience in the DC market with over $319 billion in global DC assets as of September 30th, 2016. DC clients rely on SSGA to provide a powerful, global investment platform that offers access to virtually every major asset class, capitalization range and style, including low-cost index funds, a suite of QDIA-eligible target date and balanced funds, and distinct DC share classes. Beyond investment solutions, SSGA provides a dedicated DC client engagement ID8795-DC-3640 TPM031-0113 Expiration Date - 2/28/2018 team that assists clients with the onboarding process and the development of thought-leading participant communications. The views expressed in this material are the views of SSGA Defined Contribution through the period ended January 31, 2017 and are subject to change based on market and other conditions. This document contains certain statements that may be deemed forward-looking statements. Please note that any such statements are not guarantees of any future performance, and actual results or developments may differ materially from those projected. The information provided does not constitute investment advice and it should not be relied on as such. It should not be considered a solicitation to buy or an offer to sell a security. It does not take into account any investor’s particular investment objectives, strategies, tax status or investment horizon. Unless otherwise noted, the opinions of the authors provided are not necessarily those of State Street. The experts are not employed by State Street but may receive compensation from State Street for their services. Views and opinions are subject to change at any time based on market and other conditions. You should consult your tax and financial advisor. All material has been obtained from sources believed to be reliable. There is no representation or warranty as to the accuracy of the information, and State Street shall have no liability for decisions based on such information. Investing involves risk, including the risk of loss of principal. The whole or any part of this work may not be reproduced, copied or transmitted or any of its contents disclosed to third parties without SSGA’s express written consent. *Assets under management were $2.4 trillion as of September 30, 2016. AUM reflects approx. $40.3 billion (as of September 30, 2016) with respect to which State Street Global Markets, LLC (SSGM) serves as marketing agent; SSGM and State Street Global Advisors are affiliated. ©2017 STATE STREET CORPORATION
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