SAP Solution Brief SAP Services Objectives Solution Benefits Quick Facts Build Quality into SAP® Software Implementations with Expert Advisory Services Objectives Solution Benefits Quick Facts Enhance the quality of your SAP® software projects Enhance the quality of your SAP® software projects Companies invest in SAP® software because it offers integrated, industryspecific functionality needed to optimize operations and gain competitive advantage. But in our experience, having a successful project – one that’s completed on schedule, within budget, and with quality – requires rigorous inspection, alignment, and monitoring of project elements, from start to finish. we will help you establish a strategic quality program and identify tactical project risks, quality issues, and mitigation strategies while showing you how to establish management best practices and fundamental success criteria. Finally, we’ll confirm that your overall project and solution strategy aligns with the SAP product road map. By applying knowledge about future product enhancements and building them into your solution design, you can maximize the value of your investment long term. With quality assurance services from the SAP Services organization, you can analyze your SAP project and take actionable steps to: •• Help ensure that the solution design meets your business needs and expectations •• Complete the project on time and within budget •• Prepare your employees for success Our experts will inspect and help you optimize the governance, project management, organizational, functional, and technical components of your projects. Along the way, 2 Objectives Solution Benefits Quick Facts A planned, systematic approach to quality by SAP experts A planned, systematic approach to quality by SAP experts An objective analysis of all aspects of solution design An independent review of project management activities •• Lower project costs •• Reduced risk •• Better governance •• Greater system performance and stability •• More successful business and IT strategy execution Quality assurance services from SAP are delivered by directors, architects, and principal consultants who are trained and experienced in SAP software implementations. They will suggest planned and systematic quality activities to enhance your SAP software project – for example, through early and continuous risk identification and mitigation. As the product vendor, we also bring in-depth product knowledge, support for industry best practices, and lessons learned from thousands of client projects. We leverage and share this knowledge with you and combine it with independent analysis and recommendations to help you get the most value from your SAP software. Using consistent, global methodologies and standards, our review teams can improve the overall quality of the SAP solutions you deploy. These methodologies and standards lead to: Our systematic approach plays a vital role in helping ensure you implement SAP software projects on time, within budget, and with quality. 3 Objectives Solution Benefits Quick Facts An objective analysis of all aspects of solution design A planned, systematic approach to quality by SAP experts An objective analysis of all aspects of solution design An independent review of project management activities •• A fit/gap analysis of the application design and business needs •• Identification of design risks and mitigation strategies •• Assurance that, at the time of the review, the proposed solution is in line with best practices and SAP software implementation standards Our design review service analyzes the proposed design of your SAP solution. The result is an objective analysis that detects potential solution risks early on and offers actionable recommendations for risk mitigation. The service includes: •• Interviews with subject-matter experts and a review of design documentation •• An evaluation of the flexibility, efficiency, completeness, and maintainability of the design •• An assessment of the justification and quality of individual customization enhancements In addition, you will gain insights and recommendations on how to increase the efficiency and effectiveness of your SAP solution. We’ll advise you on how to best maximize the use of SAP standard software functionality, which can lower implementation and maintenance costs. You can initiate quality assurance services from SAP during any implementation phase to optimize project and solution quality management. 4 Objectives Solution Benefits Quick Facts An independent review of project management activities A planned, systematic approach to quality by SAP experts An objective analysis of all aspects of solution design An independent review of project management activities Armed with early insight and expert advice, you can proactively identify and address project management risks – one of the keys to successful business outcomes. And by taking a complete view of your project, we can also help ensure that you have efficient, effective solutions that really work for your business both technically and organizationally. For example, by assessing whether your organization is prepared to manage the business transformation enabled by SAP software, you can facilitate organizational change management for smoother, more productive operations when your solution goes live. Through a holistic review of your project, we’ll independently assess your project management activities and processes. This evaluation covers program governance, project management, people, processes, and technology and is based on a series of on-site interviews with stakeholders. You’ll walk away with: •• An assessment of your current project status •• A detailed report summarizing identified risks and issues, along with suggestions for mitigating them •• Actionable recommendations for improvement With quality assurance services from SAP, your executives can keep their finger on the pulse of strategic SAP software implementations. 5 Objectives Benefits Solution Quick Facts Enhancing quality while reducing project costs and risks Enhancing quality while reducing project costs and risks As a result, you’ll realize: •• Reduced implementation time frames and costs due to fewer overruns and change orders •• Early conflict and risk identification and mitigation •• Lighter workloads for implementations, upgrades, and rollouts •• Less downtime for business users and reduced demand for support •• Early identification of opportunities that will deliver rapid business improvements •• Greater alignment between IT and the business •• Simplified business innovation throughout the enterprise Any weakness within quality management practices can have huge ripple effects – including project delays, cost overruns, and project failure. Quality assurance services from SAP can help ensure that you take full advantage of best practices and key lessons learned from thousands of successful SAP software implementations. Together, we’ll help you prove that your project aims are realistic and achievable. And we’ll help you ensure that proper best practices and success criteria for implementation program management are in place. You can tailor quality services from SAP to meet your needs and priorities. 6 www.sap.com Objectives Solution Benefits Summary Through quality assurance services from SAP, an independent team of experts will assess and oversee all aspects of your next SAP® software implementation. Our experts inspect and enhance your entire SAP software project while sharing best practices and quality processes to help you execute quality activities at every step. As a result, you can dramatically reduce project risks and costs while increasing overall solution quality. Solution •• An in-depth project review covering all aspects of project preparation, blueprinting, realization, and final preparation •• Support for adopting project management and solution design best-practice standards and success criteria Benefits •• More stable applications that meet business needs •• Early identification and mitigation of project risks •• Shorter implementation time frames •• Reduced downtime and need for user support •• Lighter workloads for upgrades and rollouts Objectives •• Make project costs and delivery time frames more predictable •• Align IT transformation initiatives with business needs •• Reduce the risk of project failure •• Optimize solution design Copyright/Trademark | Privacy | Impressum Quick Facts Learn more Call your SAP representative, or visit us at www.sap.com/services-and-support/why -services/quality-assurance.epx. 7 CMP20782 (12/10) ©2012 SAP AG. All rights reserved.
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