Event24x7 Brochure

Event24x7– Complete Monitoring Solution
About TriggerPlus
TriggerPlus is a leading provider of the multiplatform,
automated event management and monitoring suite of
solutions.
TriggerPlus is based in Israel and founded in 2003 by a
team of experts in the Enterprise Systems Management
market place.
Event24x7 is TriggerPlus' flagship product and it is
marketed and implemented since 2007, in both SME and
OEM organizations. The company’s R&D team consists of
veterans of the systems management space, leading the
TriggerPlus' customers to success.
About Event24x7 Solution
Event24x7 suite of solutions was designed to provide
state-of-the-art Automated Event Management for the
SME and OEM markets. Bringing about, a user friendly,
customized and simple to implement system (code free
and with no need for scripting), nevertheless, it has a very
small foot print and does not require agents.
Event24x7 was designed and developed by a team of
experts in the field of Enterprise Systems Management, as
in as well as in-depth knowledge of the capabilities
required to provide optimal solutions for the needs of
today’s dynamic business environments.
Event24x7 provides 24 by 7 availability and monitors all
aspects of the IT infrastructure, applications, and the
organization’ Business Processes.
It is capable of
identifying abnormal states and takes action to fix or
escalate the situation to the help desk.
Event24x7– Complete Monitoring Solution
Advantages
Home Court
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Israeli company speaks Hebrew.
Support 24x7 (you will never walk alone).
Since it is Israeli ISV, customer has great
impact on future development and code
adjustment if necessary.
Architecture
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Cluster capability. Distributed Event24x7’s
engines provide Scalability and efficiency.
Centralize interface window controls all
Event24x7 parts.
Simplicity
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Reduce implementation time dramatically
compering to competitors.
Requires no programming or scripts.
Fill-In-The-Blanks Approach for any
complicate test.
Easily Customized to customer’s specific
needs.
Added Values
User Experience
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Skeleton
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Changing the skeleton (on every level) will
automatically change all session
definitions which belong to the same
skeleton.
Existing Forms
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Easily performs all complicate tasks.
Handle thresholds.
Count Quantity of server’s type (count
web servers, databases, etc…).
Monitor behavior over time.
User journey simulation.
Simulate a user journey in a web site or
local software, completely automatically
and according to schedule in order to
assure maximum availability and best
user experience.
Notification Center
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Handling problem assurance.
Pick up operator according to weekly
duties and wait for acknowledgment that
the problem was assigned.
Staging Area
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Unique capabilities of Root Cause
Analysis and Elimination of “White
noises”.
Before performing action Event24x7 check
automatically the ancestors of the event to
find the real problematic element.
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WWW.TRIGGERPLUS.COM
Event24x7– Complete Monitoring Solution
3D Monitoring Architecture
Usually, when a parameter state changes the parameter’s
action statements executes immediately. The Staging Area is
new method to defer the execution. In this stage Event24x7
verify the state of the parameter’s ancestors. It might force
execution of the ancestors in order to get their updated state.
When one of the ancestors has error state it means that the
problem is not at the tested parameter but higher in the
hierarchy. Therefore, only the actions of the higher parameters
will be executed.
TriggerPlus Software Ltd
17 Ha’tidhar St. Ra’anana
PO Box: 4094 Ra’anana 43000 IL
Phone: +972(0)774900511
Fax: +972(0)774900512
www.triggerplus.com
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Vertical Axis (Physical Structure) – Servers,
Networking objects, Databases, etc. Use File
Watch, Manage by Exception, ProActive and IB
(Agents) monitoring methods to monitor and
perform automatic actions.
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Horizontal Axis (Virtual Structure) – A View that
contains a group of monitored objects (from the
physical structure). Perform actions when Service
state changed. Might be on any one of the Service
components: Session, Monitor and Parameter.
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Depth Axis – Staging Area – Use hierarchy
definition inside a group of monitored objects to
verify the root cause analysis, to avoid false alarms
and provide pinpointed information about the
problem.
DELETE BOX IF NOT IN USE.”