360PI Consultants: Marta Maria Godoy Luis Fernando Barillas Jose Andres Mendez Edgar Escriba Agenda • Key Issue • Analysis • Alternatives • Decision matrix • Recommendation • Implementation • Time line • Risk and mitigation • Results Goal: ….. Key Issue When to start? Goal How to do it? Where to go? Analysis Decision Alternatives Recommendation Implementation Success Strenghts Weaknesses Current clients Lack of diversity Innovation Limited markets Technology platforms Promotion strategies Team expertise Leverage on the team expertise and technology clients to increment the services portfolio and communication strategies in new markets. Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. Opportunities Threats Personalized prices and promotions to consumers Government regulations, required to penetrate Global Markets Internet penetration rates in different countries Currency fluctuations Consumer online purchasing behavior Languages Implement a research and development department, to minimize the current threats that the expansion implies. Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. Alternative: 1 Atract additional Bricks and Mortar Retailers Alternative: 2 Expand into Additional Retail Categories Alternative: 3 Target Manufacterers Alternative: 4 Reconnect with the Consumer Market Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. Pros Cons • Having pricing info • Highly competitive • Improvement in sales • Only modest opportunities for • Extensive outband differentiation calls • No adjustments needed Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. Analysis Pros Cons • New categories • No expansion in categories. • Big market (25%) • Incomplete data • No exact information • Groceries stores still on ads • Dynamic pricing not common Decision Alternatives Recommendation Implementation Success Goal: ….. Analysis Pros Cons • Few Competitors • Good way to internationalize • Large market • Monitoring multiple markets • Learn about their needs. Decision Alternatives Recommendation Implementation Success Goal: ….. Pros Cons • Increase • Business model brandawarness unclear • Provide additional insight Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. Decision Matrix Criteria Kpis Alternative 1 Alternative 2 Alternative 3 Alternative 4 Innovation (20%) New services in current portfolio 0.2 0.4 0.6 0.6 Global presence (30%) Amount of countries 0.3 0.3 0.9 0.9 Client needs (25%) New clients 0.25 0.5 0.75 0.5 Barriers (25%) Less barriers 0.75 0.7 0.5 0.75 1.5 Analysis 1.9 2.75 2.75 1 2 3 Low Mid High Decision Alternatives Recommendation Implementation Success Goal: ….. International Retailers Manufacturers Social responsibility “Success depends on product innovation, a good understanding of customer needs, and an a to ability to adapt to rapid technological change.” The 360pi Leadership Eyes on China Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. First… Retailers. 1. Open international Office in UK. 2. Hire and train sales people to sell our product. 3. Offer 1 month free use our platform E-commerce participation 90.00% 88.00% 86.00% 84.00% 82.00% 80.00% 78.00% 76.00% 74.00% Australia Analysis Decision Alternatives Recommendation UK Phase 1: 0-6 months Germany Implementation Denmark Norway Success Goal: ….. Presences in online sales Apparel toys/hobbies sporting goods office 50.00% 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Autoparts Books/music/video Building/hardware/ho me renovation housewares/home furnishings Electronics health & beauty food and drug mass Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. Next step… 1. Develop a sales plan for the new Manufacturer Sales Team. • Incentives • Training program on Sales skills and strategies • Marketing plan for B2B advertising. ( Virtual Showroom) 2. Hire new sales team. 3. Expand our markets in USA and Canada and globally as manufacturers already have Global presence. Analysis Decision Alternatives Recommendation Time: 0-12 months Implementation Success Goal: ….. Eyes on China China has to be the next in the mid-long term. • Why to go? • Rapidly expanding base consumer and e-commerce retailers. • Many enterprises costumers flagged for future. • Why not in this moment? • Government Regulations. • Cultural differences. • 55% who are buying. And in 2016 is going to grow 20%. Analysis Decision Alternatives Recommendation Implementation Success Swimming in the blue ocean • Everyone is focused on retail stores • They only compare prices. • We have to focus on people and what are they actually buying, what do they like. • What's more important than price? The value added Analysis Decision Alternatives Recommendation Implementation Success 360 Attributes • To determine the price in a product you need to know why is people buying, not only what. • Our proposal goes directly to Manufacturers. • With all the information of the retail we can add aspects like, color, language and forms about products. • It helps them to innovate and go one step AHEAD. Analysis Decision Alternatives Recommendation Implementation Success Why are we doing this? • To help manufacturers in market research. • To reach a emerging markets not only in product development but in innovation. • To understand GLOBAL trends. Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. 360L.O.V.E • Develop an app for the CONSUMERS. • This encourage people to live the brand values by making challenges #icebucketchallenge • The client earn money by doing good things. • The client can only spend this money on the ecommerce stores of our sponsors • They will have different options in products, colors and price ranges • We get feed back, encourage people to do nice things and also we have FUN. Analysis Decision Alternatives Recommendation Implementation Success Time Line for Phases Year 1 Q1 Retailers UK Germany Denmark Norway Manufacturers USA Sales Team Eyes on China Analysis Q2 On going Year 2 Q3 Q4 Q1 Q2 Year 3 Q3 Q4 Q1 Q2 Q3 Q4 Toll Gate On going On going On going Toll Gate Research and Development Decision Alternatives Toll Gate On Going Recommendation Implementation Toll Gate Success Goal: ….. Analysis Risk Mitigation Language Integrate in the team experts from the countries included in the expansion plan. Cultural differences Research and development department. Technologic piracy Create an appropriate security system . Decision Alternatives Recommendation Implementation Success Goal: ….. Probability Technologic piracy Cultural differences Language Impact Analysis Decision Alternatives Recommendation Implementation Success Goal: ….. How to do it? Creating a service for manufactu res and retailers software Where to go? Europe and Australia When to start Now Analysis Decision Alternatives Recommendation Implementation Success • Thank you
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