Milady’s Standard Cosmetology
LIFE SKILLS
2
Copyright © 2004
by Delmar Learning, a division of Thomson Learning,Inc.
PSYCHOLOGY OF SUCCESS

Success can be defined in different ways.

For some, it’s how much money they make.

For others, it’s career satisfaction or helping others.

Real success is all the various elements that come
together to make a person truly multidimensional.
2
GUIDELINES FOR SUCCESS









Build self-esteem.
Visualize.
Build on your strengths (see
separate slide).
Be kind to yourself.
Define success for yourself.
Practice new behaviors.
Keep your personal life separate
from your work.
Keep your energy up.
Respect others.
2
STAY PRODUCTIVE

Procrastination robs you of self-esteem.

Perfectionism is a compulsion to do things
perfectly, and is unhealthy.

Lack of a plan gets you nowhere. Develop your
game plan in chunks of time from daily to weekly, to
monthly, and then yearly.
2
BUILD ON YOUR
STRENGTHS

Whatever you do well, DO
IT!

Feel better about yourself.

Maintain a positive selfimage.
Figure 2-2
2
MOTIVATION
AND SELF-MANAGEMENT

Motivation provides a reason to act.

Motivation is the ignition for success.

Self-management is the fuel that keeps you going.

Motivation is NOT a life skill; self-management is.

Self-management is relying on yourself.
2
SATISFYING HUMAN NEEDS

Physical

Emotional

Social

Mental

Spiritual
2
ACCESSING CREATIVE
CAPABILITY

Stop criticizing yourself.

Stop asking others what to do.

Change your vocabulary.

Do not try to go it alone.
2
MANAGING YOUR CAREER
Design a mission statement.
 A mission statement sets forth your values and future
goals. We all need a sense of purpose and a reason
for being, and that becomes validated when we have
a personal, written mission statement.
 “I AM DEDICATED TO PURSUING A SUCCESSFUL
LIFE WITH DIGNITY, HONESTY, AND INTEGRITY.”
2
GOAL SETTING

Set short-term goals—next 12 months.

Set long-term goals—3, 5, or 10 years.

Reexamine goals to ensure staying on
track.
2
TIME MANAGEMENT
Expert Tips







Prioritize.
Design a personal system.
Avoid stress.
Learn to say “No.”
Learn to problem-solve.
Take time-outs.
Keep notes.
Figure 2-8
2
TIME MANAGEMENT

Schedule.
 Identify most productive times.
 Reward yourself.
 Get exercise and recreation.
 Schedule blocks of free time.
 Develop “to-do” lists.
2
STUDY SKILLS

Learning Styles
 Interactive learners—imaginative learners
 Reader/listener learners—analytical learners
 Systematic learners—common sense learners
 Intuitive learners—dynamic learners
2
ETHICS

Principles of good character

Proper conduct

Moral judgment

Expressed through personality, human relation skills,
and professional image

Moral principles by which we live and work
2
ETHICAL CHARACTERISTICS







Honesty
Compassion
Attentiveness
Punctuality
Cooperativeness
Pleasant, agreeable personality
Commitment
2
OTHER QUALITIES OF ETHICAL
PEOPLE

Self-care—taking
care of yourself

Discretion—avoiding
gossip; maintaining
confidentiality; observing
professional boundaries

Integrity—matching your
behavior to your values

Communication—
interacting honestly,
clearly, and directly
2
PERSONALITY AND ATTITUDE
 Personality defines who you are.

Character

Behavior

Emotions

Combined characteristics
2
PERSONALITY AND ATTITUDE

Attitude

Mental position toward a person,
fact, or state of affairs

Your outlook; what you believe

Influenced by parents, teachers,
friends, books, movies, etc.

Can be changed and controlled
2
INGREDIENTS OF A
HEALTHY WELLDEVELOPED ATTITUDE

Diplomacy

Tone of voice

Emotional stability

Sensitivity

Values and goals

Receptivity

Communication skills
Figure 2-11
2
HUMAN RELATIONS

The study of human problems arising
from organizational and interpersonal
relations.

The best way to understand others—
understand yourself.
2
PERSONAL SECURITY

When we feel secure, we are happy,
calm,confident, cooperative, and trusting.

When we feel insecure, we become
worried,anxious, overwhelmed, angry,
suspicious, uncooperative, and sometimes
hostile or withdrawn.
2
SOCIAL INTERACTION

When we feel secure, we like to interact
with others.

We can help people feel
secure around us by being respectful,
trustworthy, and honest.
2
HANDLING DIFFICULT
SITUATIONS

Some people create conflict wherever they go.
They are rude, insensitive, or so full of
themselves that being considerate does not
enter their minds.

Try to remember that such people at those
particular times feel insecure or else they would
not be acting that way.
2
RESPOND INSTEAD OF
REACTING

When you “react,” you are no longer in
control. Take deep breaths and tell yourself
that you do not have to take a negative
situation or behavior personally.
2
BELIEVE IN YOURSELF

Trust in your judgment, uphold your values,
stick to what you believe is right, and
develop a strong sense of self-worth.
2
TALK LESS, LISTEN MORE

The same letters that spell listen also spell
silent! Remember the old saying that we
were given two ears and one mouth for a
reason.
2
BE ATTENTIVE
Pay attention to what the client’s wants and needs
are. If one is too aggressive, ask your supervisor
or teacher for advice. At all costs, remain calm and
practice active listening skills.
2
TAKE YOUR TEMPERATURE

If you notice chronic negative personal behaviors
once you are in a job, pay careful attention to
what is happening.

An important part of being in a service profession
is taking care of yourself first and resolving
personal conflicts so that you can properly take
care of your clients.
2
GOLDEN RULE OF
HUMAN RELATIONS

Communicate from your heart; problem-solve from
your head.

A smile is worth a million times more than a sneer.

It is easy to make an enemy; it is harder to keep a
friend.

Ask for help instead of just reacting.

Show you care by listening and trying to understand.
2
SUMMARY

The key to managing our life skills and our time is event control.

We have discussed a number of strategies, tips, and rules for
better managing our time and our lives.

We can change our lives by changing our attitudes.

We become what we think about ourselves.

We must practice what we do, whether it is a technical skill, an
attitude, or a behavior, correctly.
2