Healthier Communities
and Older People
Programme Manager
Karyn Jones
[email protected]
01707 369625
Healthier Communities
and Older People
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Work with partners, including the health and wellbeing sub groups of the Local
Strategic Partnerships, to help align their plans with:
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An Ageing population and Health and Wellbeing themes of Hertfordshire’s
Sustainable Community Strategy and Healthier Communities and Older
People LAA theme.
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Health and social care strategies and plans, e.g. the Carers’ Strategy,
Health Improvement Strategy for Older People and the Health Inequalities
Action Plan.
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Performance manage delivery of Hertfordshire’s LAA HCOP theme;
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Develop partnership working with cross cutting themes.
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Produce a Health and Wellbeing Strategy and Action Plans for
implementation.
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Commission services that promote the health and wellbeing of communities in
Hertfordshire
Health and Wellbeing Strategy
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Understanding our local
communities
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Engaging with our communities
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Taking a joined-up approach
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Mainstreaming universal services
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Providing effective information,
advice and access to services
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Commissioning services that
promote the Health and wellbeing of
working age adults, older people and
carers
Health and Wellbeing Action Plan
Eight Priority Outcomes
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Working age adults, older people
and carers are able to have their
say and influence decisions (NI 4)
Access to high quality
information and advice (NI 14,
NI135, NI139, NI175)
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Physical health and active
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Mental health and wellbeing
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Economic wellbeing
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Active citizenship (NI2, NI6)
Keeping vulnerable adults and
older people safe and secure (NI
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NI119, NI123, NI 137)
(NI8,
(NI119)
NI 153, NI 173)
(NI152, NI146,
138, NI21, NI24)
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Achieving independent living (NI
124, NI 125, NI 139, NI 141, NI 142)
Developing the Action Plan
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Series of cross-cutting workshops developed in
partnership with other LAA themes and
voluntary sector partners
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140 participants from 40 different organisations
– voluntary and statutory
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Priorities for each outcome identified
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Action Plan drafted – based on layout of the
Children and Young People’s Plan
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Consultation with over 200 people
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Planning for community engagement
programme
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Approval and implementation of outcomes 1, 2
and parts of 3, 4, 5, 6, 7 and 8.
Developing the Action Plan
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Phase 4 Cardiac Rehabilitation Services,
Countywide
Physical activity strategy and action plan
LSP HCOP NIs, LD, MH, OP development
Action plan implementation for HCOP NIs
Age/disability-proofing checklist LD, EPD and
champions – falls prevention, OP
Horticultural therapy for adults with learning
disabilities
Falls prevention champions
Physical activity for people with learning
disabilities
Inter-generational, community archive project
with Library Service
Feasibility study to develop a social enterprise,
offering practical support and services to older
and vulnerable people e.g. gardening,
shopping, cooking, cleaning, pet care etc.
Gardening/physical activity project for older
people and 50+ volunteers
Outcome One
Engagement
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Appoint a Community Engagement
Officer – joint post, ACS/PCTs.
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Recruitment of Older People’s and
Learning/Physically Disabled
People’s Champions – already have
carers champions in each district.
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Working with LSPs, Local
Involvement Network, the voluntary
sector and Public Engagement
Partnership to identify and participate
in local engagement activities.
Outcome Two
Information and advice
Web based Information
 Health and Wellbeing pages on Hertsdirect – using NHS Choices local
info
 Developing a database of voluntary sector organisations accessible
online
Written Information
 fiftymatters magazine – funding magazine with editorial control and
development of Health and Wellbeing pages
 Review ACS public information and identify alternatives e.g. community
television
Face to Face
 Herts County Show – featuring health and wellbeing
 GP Information Service – PCT to fund pilot 2009/10 £50k secured then
PBCs fund – Watford, Stevenage and Welwyn Hatfield
 First Contact Checklist
 Community Agents
Community Agents – reaching out to older people
living in areas of deprivation in Hertfordshire
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Provides face to face information and
support – to be delivered in the 25
most deprived wards plus 1 ward in
East Herts, 1 in St. Albans and 1 in
rural North Herts.
Puts people in direct contact with the
agencies that are able to provide the
services they need.
Provides high quality information and
monitors gaps service provision.
Provides opportunities for people to
become active members of their local
communities and helps build
community cohesion.
Service available predominantly for
people aged 50 plus but may be
accessible to other disadvantaged
and isolated people.
It is estimated that agents will make
approximately 20,000 contacts per year
First Contact Signposting Scheme
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Multi-agency checklist enabling people
over 50 and other disadvantaged and
isolated people to access a range of low
level ‘preventative’ services.
Partner agencies e.g. Police; Fire and
Rescue; Health professionals; Pension
Service; voluntary organisations; Local
Authorities are trained to use a 10 point
checklist when visiting people at home.
Completed checklists are sent to a
central point, from where referrals are
made to the appropriate agencies.
Access to services/information,
previously unknown, is made available
e.g. handyman, falls prevention, carers
support, winter warmth, benefits advice,
smoke alarms, home security, housing
options, social networks, volunteering,
transport, equipment and repairs.
Estimated referrals per year 18,000
First Contact Signposting and
Community Agents Scheme
Resources
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One FC coordinator per
District/Borough Council area (18.5
hours per week)
28 Community Agents (10 hours per
week – 10 will work 28.5 hrs in
combined roles)
Administration support (for both
schemes)
Project Manager (for both schemes)
2 x Area Managers (for both schemes)
Publicity
Laptops/mobile phones/travel
Customer Service Centre facilitation
Cost: approximately £400,000 funded
through the Social Care Reform Grant for
two years.