Specific?
Or General?
Rules of the Game
An example of knowledge (information) will appear on the screen.
The first team to hit their buzzer has 3 seconds to state “specific”
or “general “ AND give a reason why with CONTEXT that
illustrates and does not merely state “costly” or “inexpensive” to
transfer. In other words, the group needs to state WHY the
information is either specific or general.
If the team is wrong, they lose a point, if they are correct they get
a point.
The team with the most points gets a bonus point towards their
final grade.
How much SPACE is there in the restaurant refrigerator
to store a shipment of produce that the restaurant can
get at a discount?
Specific
Particular circumstances of time
and place (J&M p. 6)
The RECIPE for a restaurant’s signature dish.
General
Easy to convey and implement conditional on hiring a
cook with requisite skills.
The personality, preferences & behavior of
animals at a zoo.
Specific
Idiosyncratic, tough to write down, need to experience
(same for customers, co-workers, machines).
Specifics of an investment fund such as the
amount of money invested in what asset and the
expected growth.
General
Easy to convey to someone who understands basic
financial data.
The RISK TOLERANCE of an investor.
Specific
Skills or preferences of individuals (J&M p. 6)
OPERATING HOURS for a retail store or service
business like a gym or doctor’s office.
General
Easy to convey as long as hours don’t change
frequently!
Health benefits of natural cleaning products.
General
Easy to convey orally or in writing. May be more time
consuming to transmit technical data or to someone
who is particularly skeptical.
A detailed daily physical therapy plan
General
Easy to write down the plan for a patient or therapist as
long as there aren’t too many contingencies.
What motivates an athlete.
Specific
Hard to express in writing, may change based on
circumstances, relationship based.
The PRICE a patient needs to pay for a medical
service.
Specific
Particular circumstances of time and place (covered
service, network, deductible, co-pay, etc. )
The quality of produce
Specific
Changes quickly with time especially when not stored
properly. Hard to summarize in a spreadsheet (scale
numbers are subjective and don’t capture all info.)
Architectural plans.
General
Static information that can be written down and easily
transferred to someone with skills to read it.
Knowledge of local building and zoning codes.
Specific
Difficult to transfer because of volume, complexity and
variability in applications.
The OUTPUT of a complex highly technical
statistical analysis.
General
Output of statistical manipulation of basic data is
general (J&M p. 9)
The locker room is a MESS!
Specific
Particular circumstances of time and place (J&M p. 6)
Your customer (or colleague or boss) is
UNHAPPY.
General
Easy to convey and changes are he/she will stay
unhappy long enough to convey information.
WHY your customer (or colleague or boss)
is UNHAPPY.
Specific
He/she might not know, might not say, might lie
A SCHEDULE
(e.g. for teams, trainers, doctors, staff)
DEPENDS!
How is the schedule kept (technology)?
How is it updated (how accurate is it at any point in time?)