a. exercise control and evaluation - Disaster Resistant Communities

Hazardous Haze Full-Scale Exercise – For Official Use Only
Controller/Evaluator Handbook
Hazardous Haze – A HazMat Response
Full-Scale Exercise
September 11, 2012
Hazardous Haze Full-Scale Exercise
www.drc-group.com
Neptune Township Office of Emergency Management
For Official Use Only
Hazardous Haze Full-Scale Exercise – For Official Use Only
PREFACE
The purpose of the Controller/Evaluator (C/E) Handbook is to aid exercise C/Es in the
execution of their roles and responsibilities. This C/E Handbook was produced in
consultation with the Neptune Township Office of Emergency Management and the
Exercise Planning Committee, which was comprised of representatives from response
agencies and organizations in Neptune Township, New Jersey.
All exercise participants should use appropriate guidelines to ensure the proper control
of information within their areas of expertise and to protect this material in accordance
with current jurisdictional directives. The C/E Handbook is a restricted document,
intended for C/Es only.
Companion Document
This handbook is a supplement to the Hazardous Haze Full-Scale Exercise
Playbook. Controllers and Evaluators should review the Exercise Playbook to
learn basic exercise planning information.
Some information in this handbook repeats information laid out in the
Exercise Playbook. This duplication is deliberate and is intended to allow
Controllers and Evaluators to carry only one document during exercise play.
Unlike the Exercise Playbook, this document should not be released to
Players.
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Hazardous Haze Full-Scale Exercise – For Official Use Only
ADMINISTRATIVE HANDLING INSTRUCTIONS
1. The title of this document is the Neptune Township, New Jersey, Hazardous Haze
Full-Scale Controller/Evaluator Handbook.
2. Reproduction of this document, in whole or in part, without prior written approval
from the Neptune Township Office of Emergency Management is prohibited.
3. For information on this exercise, please contact the following points of contact
(POCs):
Neptune Township Office of Emergency Management:
Michael Bascom
[email protected]
732-904-6100
Disaster Resistant Communities Group:
Chris Floyd
[email protected]
850-241-3565
Gregg Dawkins
[email protected]
703-863-9964
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Hazardous Haze Full-Scale Exercise – For Official Use Only
Table of Contents
PREFACE ....................................................................................................................... II
CHAPTER 1: GENERAL INFORMATION ...................................................................... 1
A. EXERCISE CONCEPT AND PURPOSE .............................................................................................1
B. EXERCISE OBJECTIVES ...................................................................................................................2
C. TARGET CAPABILITIES .....................................................................................................................5
D. EXERCISE SCENARIO .......................................................................................................................5
CHAPTER 2: EXERCISE PARTICIPANTS .................................................................... 6
A. EXERCISE STAFF ...............................................................................................................................6
B. PLAYER INSTRUCTIONS ...................................................................................................................7
C. RULES OF CONDUCT ........................................................................................................................8
D. PUBLIC AFFAIRS................................................................................................................................8
CHAPTER 3: EXERCISE OPERATIONS ....................................................................... 9
A. EXERCISE SUMMARY ........................................................................................................................9
C. STARTEX, TIMEOUT, AND ENDEX PROCEDURES ...................................................................... 10
D. SAFETY REQUIREMENTS .............................................................................................................. 10
E. ACCIDENT REPORTING AND REAL EMERGENCIES .................................................................. 11
CHAPTER 4: EXERCISE LOGISTICS ......................................................................... 12
A. GENERAL ......................................................................................................................................... 12
C. REGISTRATION AREA .................................................................................................................... 13
D. COMMUNICATIONS PLAN .............................................................................................................. 13
CHAPTER 5: CONTROL, EVALUATION, AND POST-EXERCISE ACTIVITIES......... 14
A. EXERCISE CONTROL AND EVALUATION .................................................................................... 14
B. C/E TEAM AFTER ACTION CONFERENCE ................................................................................... 15
C. PARTICIPANTS’ ASSESSMENT ..................................................................................................... 15
D. HOTWASH ........................................................................................................................................ 15
E. AFTER ACTION REPORT (AAR) .................................................................................................... 15
F.
IMPROVEMENT PLAN ..................................................................................................................... 15
APPENDIX A: SCHEDULE OF EVENTS ..................................................................... 17
APPENDIX B: COMMUNICATIONS DIRECTORY....................................................... 18
APPENDIX C: SCENARIO ........................................................................................... 19
APPENDIX D: SITE MAPS ........................................................................................... 20
APPENDIX E: EXERCISE EVALUATION GUIDES ..................................................... 22
APPENDIX F: GUIDANCE FOR EVALUATION INPUT ............................................... 23
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Hazardous Haze Full-Scale Exercise – For Official Use Only
CHAPTER 1: GENERAL INFORMATION
A.
EXERCISE CONCEPT AND PURPOSE
General. The Hazardous Haze Full-Scale Exercise is designed to establish a learning
environment for players to exercise the information learned during the course of
instruction, to include agency roles and responsibilities utilizing existing policies and
procedures in response to planned and/or overwhelming emergency events.
Purpose. The purpose of the exercise is to validate plans, policies and procedures, as
well as an opportunity to for response agencies to coordinate response activities in a
realistic scenario.
Scope. This exercise was developed to provide a mechanism to measure the
effectiveness of the coordinated aspects of the hazardous materials response program
in Neptune Township. The lead agency for hazardous materials response is the
Neptune Township OEM HazMat Unit. A hazardous materials response of this
magnitude would require a coordinated response of EOC personnel, Emergency
Management, Law Enforcement, Fire, EMS, Communications, Resource Management,
Board of Education and Public Information responders.
The exercise will follow the structure of an announced, pre-planned, full-scale exercise
in which the participants are aware of the time, date and general hazard being tested.
All events will be conducted in a manner that presents as a realistic scenario.
Controllers and Evaluators will provide information (injects) in real-time.
The focus of this real-time (non-compressed) exercise will deal with immediate
emergency response and the related planning and recovery issues involved in a
chemical release with contaminated victims. This exercise will not address the “causes”
of the hazards and events, but rather the effective and efficient response of the
Township’s emergency response teams and how they work together to address the
impacts of this hazard. This simulated exercise will involve actual field personnel,
victims and scenarios.
Assumptions. The following general assumptions apply to the Hazardous Haze FullScale Exercise:
 The exercise will be conducted in a no-fault learning environment, wherein
systems and processes, not individuals, are evaluated.
 Exercise simulation will be realistic and plausible, containing sufficient detail for
an effective response.
 Exercise Players will react to the information and situations as they are
presented in the same manner as if it was a real emergency incident.
 The goals and objectives of the exercise are consistent with functional area
operations and technical plans and procedures, whenever possible, as long as
safety, cost effectiveness, and common sense are not compromised.
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Hazardous Haze Full-Scale Exercise – For Official Use Only

Exercise Players have had the opportunity prior to the exercise to review their
agencies’ respective Emergency Operations Plans (EOPs) and Players
understand their specific roles and responsibilities.
Artificialities. In any exercise a number of artificialities may be necessary to complete
play in the time allotted. During this exercise, the following apply:
 The participants may need to balance exercise play with real-world emergencies.
It is understood that real-world emergencies will take priority.
 The exercise will be played in real time. Some events, however, may be
accelerated to meet exercise objectives.
 Injects, as part of a larger scripted Master Scenario Events List (MSEL), will be
used to prompt action as needed.
 The scenario is plausible, and events occur as they are presented.
 There is no “hidden agenda”, nor any trick questions.
Exercise Security. Security for this exercise will be coordinated by the participating
local response agencies and will be handled by the appropriate local authority.
Exercise Safety. Safety throughout the exercise is paramount. Safety issues are
detailed in Chapter 3: Exercise Operations of this Exercise Playbook, including
procedures for initiating a response to real-world emergencies.
B.
EXERCISE OBJECTIVES
The Neptune Township’s Exercise Planning Committee established the following Goals
and Objectives for this exercise. All exercise goals will be demonstrated during the
exercise.
1. Test Neptune Township Board of Education Emergency Operations Plan as
follows:
a. Conduct notifications of appropriate staffing.
b. Conduct notifications of family members.
2. Neptune EOP AWC: Evaluate Monmouth County Communications Center’s
(SouthComm) ability to evaluate information received from the scene and initiate
appropriate response.
3. Neptune EOP AWC: Evaluate timeliness of dispatch notifications to appropriate
agencies.
4. Neptune OEP AWC: Evaluate breadth of information provided to responding
agencies.
5. Neptune EOP AWC: Evaluate use of Reverse 9-1-1®
a. Recognition of need to utilize system to notify staff and the community.
b. Understanding of methods for utilization of system.
c. Timeliness of notification.
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6.
7.
8.
9.
d. Scope of information provided.
Neptune EOP AWC: Evaluate implementation of Field Communications Unit in
support of Command Post, including distribution and tracking of interoperable
radios.
a. Ability to institute an interoperable communications plan.
b. Ability to handle all scene requests to reduce load on primary
communications center.
c. Ability to maintain a log of major events.
Neptune EOP HM: Evaluate the following phases of the Neptune OEM HazMat
Team response:
a. Proper staffing for response level.
b. Appropriate equipment included in initial response.
c. Ability to work in first responders from NFD, NTEMS and NTPD to support
HazMat/Decon response.
d. Hazard recognition.
e. Appropriate PPE selection and appropriate PPE use.
f. Appropriate monitoring equipment and reporting.
g. Ability to affect a rapid rescue.
h. Ability to share information and findings with PD, EMS, FD and other
appropriate agencies.
i. Evaluate decontamination process, including set-up, decon procedure and
integration of FD.
j. Evaluate use of communications system between HazMat Techs and the
HazMat Branch Director or the Operations Section Chief.
k. Ability to work within ICS and NIMS principals
l. Ability to implement a personnel accountability program
m. Ability to implement and staff emergency incident rehabilitation unit.
Neptune EOP F&R: Evaluate the following phases of the Fire and Rescue
response:
a. Ability to work within ICS and apply NIMS principals.
b. Ability to integrate into and support HazMat response.
c. Ability to support rescue efforts of contaminated individuals.
d. Ability to recognize and communicate hazards.
e. Ability to utilize appropriate PPE.
f. Ability to staff decontamination unit.
g. Appropriate location of response equipment.
h. Ability to implement a personnel accountability program
Neptune EOP EMS: Evaluate the following phases of the Emergency Medical
response.
a. Ability to work within the ICS structure.
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Hazardous Haze Full-Scale Exercise – For Official Use Only
b.
c.
d.
e.
f.
Appropriate location of treatment area.
Ability to share information with other agencies.
Ability to utilize appropriate PPE.
Ability to operate a HazMat Medical Monitoring Unit.
Ability to triage, treat and transport trauma victims with possible chemical
exposure.
g. Ability to communicate hazards to hospital prior to transport of victims.
h. Ability to implement a personnel accountability program
i. Ability to implement and staff emergency incident rehabilitation unit.
10. Neptune EOP LE: Evaluate the following phases of the Law Enforcement
response:
a. Ability to work within the ICS structure.
b. Ability to recognize and communicate hazards.
c. Ability to share information with other agencies.
d. Ability to secure and investigate scene.
e. Ability to utilize appropriate PPE.
f. Ability to implement a personnel accountability program
g. Ability to control access to emergency scene.
11. Neptune EOP PIO: Evaluate the following phases of the Public Information
response:
a. Ability to evaluate need for public information dissemination.
b. Development of an appropriate message for release to inquiries.
c. Ability to activate and staff a media relations center.
d. Ability to integrate need for public information with the emergency
response.
e. Ability to notify appropriate municipal officials regarding emergency
circumstances.
12. Neptune EOP RM: Evaluate the ability of the Resource Management team to
acquire, track and decommission equipment and supplies need to support
emergency response and to integrate into the ICS structure.
13. Jersey Shore University Medical Center will test their Emergency Operations
Plan as follows:
a. Receipt and dissemination of information regarding an off-site emergency.
b. Preparation of Emergency Department and Trauma Department for
receipt of approximately 20 patients, all of who may be considered trauma
patients.
14. Activation of Mass Decontamination facility in cooperation with Neptune OEM.
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C.
TARGET CAPABILITIES
Capabilities-based planning focuses on planning under uncertainty because the next
danger or disaster can never be forecast with complete accuracy. Therefore,
capabilities-based planning takes an all-hazards approach to planning and preparation
that builds capabilities that can be applied to a wide variety of incidents. The capability
selected from the Target Capabilities List (TCL) for this exercise is:






D.
Public Information / Community Notification
Interoperable Communications
Incident Command Structure
Decontamination (Gross & Technical)
Resource Management
Hospital Response
EXERCISE SCENARIO
Variables are used for the development of the scenario and the overall structure of the
Hazardous Haze Full-Scale Exercise. The Exercise Planning Committee selected the
following variables for inclusion in this exercise scenario:



A traffic accident involving the collision of cargo truck and school bus that
involves hazardous materials.
A multi-jurisdictional, multi-agency response involving Law Enforcement,
Fire/EMS, HazMat, Emergency Management and hospital personnel.
Other scenario components to prompt command post and hospital personnel
decisions.
Scenario Confidentiality. The Hazardous Haze Full-Scale Exercise may raise
politically sensitive issues and may reveal detailed response plans and potential
response shortcomings. Planners and participants must treat exercise-related
information as sensitive. Information related to the exercise may not be reproduced or
released without the express consent of the Neptune Township Office of Emergency
Management. The complete scenario is printed in Appendix D of this document.
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Hazardous Haze Full-Scale Exercise – For Official Use Only
CHAPTER 2: EXERCISE PARTICIPANTS
A.
EXERCISE STAFF
Exercise Director. The Exercise Director is responsible for planning, coordinating, and
overseeing all exercise functions. He manages exercise activities and maintains a close
dialogue with the Senior Controller regarding the status of play and the achievement of
the exercise design objectives.
Senior Controller. The Senior Controller is responsible for the overall organization of
the exercise and takes direction from the Exercise Director. The Senior Controller
monitors exercise progress and coordinates decisions regarding deviations or
significant changes to the scenario caused by unexpected developments during play.
The Senior Controller monitors actions by individual Controllers and ensures that they
implement all designated and modified actions at the appropriate time. The Senior
Controller debriefs Controllers and Evaluators after the exercise and oversees the setup
and takedown of the exercise.
The Senior Controller is also responsible for the following:
1. Monitoring exercise progress and coordinating decisions regarding any
deviations or significant changes to the scenario caused by unexpected
developments during play.
2. Monitoring actions by individual Controllers to ensure that all appropriate actions
are taken to manage an effective exercise.
3. Coordinating any required modifications to the timeline and individual event
implementers with the appropriate functional area Controller.
Safety Controller. The Safety Controller is responsible for monitoring exercise safety
during exercise setup, conduct, and cleanup. All exercise participants must assist the
Safety Controller by reporting any safety concerns.
Controllers. Controllers are exercise participants who plan and manage exercise play,
set up and operate the exercise incident site, and act in the roles of response
individuals and agencies not actually playing in the exercise. Controllers and Simulators
provide key data to players and may prompt or initiate certain player actions to ensure
exercise continuity. Controllers are the only participants who will provide information or
direction to players. Any changes that impact the scenario or affect other areas of play
must be coordinated through the Senior Controller, who will coordinate with the
Exercise Director.
Evaluators. Evaluators are chosen to evaluate and provide feedback on a designated
functional area of the exercise. They are chosen based on their expertise in the
functional area(s) they have been assigned to review during the exercise and their
familiarity with local emergency response procedures. Evaluators assess and document
participants’ performance against established emergency plans and exercise evaluation
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Hazardous Haze Full-Scale Exercise – For Official Use Only
criteria, in accordance with HSEEP standards. They are typically chosen from amongst
planning committee members or the agencies/organizations that are participating in the
exercise.
Actors. Actors simulate specific roles during exercise play. They typically are
volunteers who have been recruited to play the role of victims or other bystanders.
Observers. Observers are selected agency/government personnel or VIPs who are
invited to view all or selected portions of exercise play. Observers do not participate in
exercise play or in exercise control functions.
Players. Players are agency personnel who have an active role in responding to the
incident by performing their regular roles and responsibilities during the exercise
scenario. Players initiate actions that will control and mitigate the simulated emergency.
B.
PLAYER INSTRUCTIONS
Before the Exercise. Players must pre-register online via the ONX Hazardous Haze
Full-Scale Exercise registration system prior to the exercise date. Players will also be
required to sign in prior to the exercise on September 11, 2012 between 1700 and
1730.
During the Exercise. Players must take the following actions during the exercise:
 Respond to the exercise events and information as if the emergency were real,
unless otherwise directed by a Controller.
 Refrain from personal conversations with Controllers, Evaluators, Observers, or
media personnel while the exercise is in progress.
 If Players do not understand the scope of the exercise or are uncertain about an
organization’s or agency’s participation in an exercise, they should ask a
Controller.
 Parts of the scenario may seem implausible. Players should recognize that the
purpose of the exercise is to satisfy the objectives developed by the Exercise
Planning Committee, and aspects of exercise play may therefore seem
unrealistic.
 All exercise communication will begin and end with the phrase “This is an
exercise.” This is a precaution taken so anyone overhearing the conversation
will not mistake exercise play for a real-world emergency.
After Exercise Play. At the end of the exercise, Players should participate in a Group
Hotwash with Controllers and Evaluators.
Following the Group Hotwash each Player will login to the ONX System to submit their
individual Hotwash and access their Certificate of Participation.
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C.
RULES OF CONDUCT
General
1. Participants will act in a professional manner at all times.
2. Real world emergencies take priority over exercise activities. The decision to
suspend the entire exercise (at all jurisdictions) will be made by the Exercise
Director.
3. Participants will adhere with public laws, including traffic regulations.
Player and C/E Interaction.
1. Players must adhere to all C/E instructions. With the exception of safety issues,
the C/Es have the authority to overrule Players.
2. Players and C/Es will not engage in casual conversation. C/Es may ask Players
for clarification on the actions they take during the exercise, but questions should
not be distracting to the Player.
3. C/Es will only provide Players with information that the exercise design
specifically designates them to disseminate. Players are expected to obtain
other necessary information through existing emergency information channels.
D.
PUBLIC AFFAIRS
Real World Media. There may be some limited media coverage of the exercise.
Consideration will be given to the news media to allow them to get as complete and
accurate a story as possible. C/Es will take actions to ensure that the media’s activities
do not impact the realism of the exercise or compromise safety or completion of
exercise objectives.
During the exercise, participants will not interact with the real world media. Media
personnel are expected to adhere to the Observer guidelines established by the
Exercise Director. All media inquiries should be referred to the designated official or
Public Information Officer (PIO).
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Hazardous Haze Full-Scale Exercise – For Official Use Only
CHAPTER 3: EXERCISE OPERATIONS
A.
EXERCISE SUMMARY
General. The Hazardous Haze Full-Scale Exercise is designed to establish a learning
environment for Players to exercise their abilities to coordinate multi-agency response
to a hazardous materials transportation incident. The Hazardous Haze Exercise will be
conducted on September 11, 2012 beginning at 1800 hours. Exercise play is scheduled
for between two and three hours or until the Exercise Director determines that the
exercise objectives have been met at all exercise sites.
Exercise Locations will include:
 The intersection of Heck Avenue and Taylor Avenue and surrounding area
 Jersey Shore University Medical Center
The actions of participating agencies will be in response to events outlined in the MSEL.
The basis for actions will be a combination of existing department procedures and
directives. Therefore, the MSEL is limited in scope, serving as a catalyst for initial
actions and as a list of projected operational milestones. The MSEL allows the exercise
control staff to ensure that the exercise stays on track and meets exercise objectives. In
order to ensure that exercise objectives are met, the Senior Controller may identify
additional actions or adjustments required during the exercise.
B.
EXERCISE EVENTS AND BRIEFINGS
Controller/Evaluator (C/E) Orientation Briefing. A comprehensive C/E briefing will be
conducted on September 7, 2012 at 1500 hours via webinar. Each C/E is required to
participate in this session to learn all assigned responsibilities. C/E assignments will be
determined at the C/E Briefing.
Player Orientation Briefing. Players will check-in at their designated Registration Area
from 1700 and 1730 hours for final instruction. A Player Orientation Briefing is
scheduled at 1730 and additional information will be available upon registration.
C/E Check-In. C/Es will check-in between 1700 and 1730 at their respective assigned
exercise locations for final instruction. All C/Es must be ready in their assigned places
for the start of the exercise and no later than 1730.
Participant Hotwash. Immediately following the end of the exercise (ENDEX), Players
and C/Es at each exercise location will gather for a Group Hotwash to share their first
impressions about exercise conduct and play.
Following the Group Hotwash each Player will login to the ONX System to submit their
individual Hotwash and access their Certificate of Participation.
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C/E and Senior Agency After-Action Conference. The After-Action Conference is a
forum for C/Es and Senior Agency Officials to review the exercise and the draft version
of the After Action Report (AAR) and Improvement Plan (IP). The meeting will be held
via Go-To Meeting on September 18, 2012 at 0900. A conference line will be provided
for meeting participants.
C.
STARTEX, TIMEOUT, AND ENDEX PROCEDURES
This section outlines the procedures for beginning, suspending, restarting, and
terminating exercise activities. All communications required to implement these
procedures will follow the Communication guidance in Chapter 4, Section D of this
document.
STARTEX. The start of the exercise (STARTEX) will occur at each exercise location at
1800 on September 11, 2012 as directed by the Exercise Director. The Exercise
Director or Senior Controller will announce STARTEX to all C/Es.
Timeout/Restart. If any Control Team member identifies a need to pause exercise play,
he or she will contact the Senior Controller. The Senior Controller and Exercise Director
will determine if a suspension of play is warranted. If so, the Senior Controller will
communicate that there will be a “timeout” in exercise play. When the Exercise Director
and Senior Controller determine that exercise play may resume, one of them will
communicate the resumption of exercise play.
ENDEX. ENDEX will occur at all exercise locations at approximately 2100 on
September 11, 2012 or when the ED decides all objectives have been completed. The
ED or Senior Controller will communicate the ENDEX to all participants.
D.
SAFETY REQUIREMENTS
Exercise safety takes priority over exercise events. Although the organizations involved
in the Hazardous Haze Exercise come from various response agencies, they share the
basic responsibility for ensuring a safe environment for all personnel involved in the
exercise. The following general requirements apply to the Hazardous Haze Full-Scale
Exercise:
 A designated exercise Safety Controller will be responsible for participant safety.
 All exercise C/Es and staff will serve as safety observers while the exercise
activities are underway. Any safety concerns must be immediately reported to the
Safety Controller.
 Participants will be responsible for their own and each other’s safety during the
exercise. It is the responsibility of all persons associated with the exercise to stop
play if, in their opinion, a real safety problem exists.
 All organizations will comply with their respective environmental, health, and
safety plans and procedures, as well as the appropriate Federal, State, and local
environmental health and safety regulations.
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E.
ACCIDENT REPORTING AND REAL EMERGENCIES
For an emergency that requires assistance, the phrase, “Real World,” must be used.
The following procedures should be used in case of a real emergency during the
exercise:
 Anyone observing a participant who is seriously ill or injured must first advise the
nearest C/E, then if possible, render aid, provided the aid does not exceed his or
her training.
 The Controller who is made aware of a real emergency will initiate the broadcast,
“Real World,” on the controller radio network, and provide the following
information to the Senior Controller and Exercise Director:
- Venue/function
- Location within the venue/function
- Condition
- Requirements
 If the nature of the emergency requires a suspension of the exercise at the
exercise site or for the exercise function, all exercise activities at that facility will
immediately cease. Exercise play may resume once the “Real World” situation
has been addressed.
 Exercise play at other sites and for other functions should not cease if one
site/function has declared a “Real World,” unless they are reliant on the affected
venue.
 If a real emergency occurs that affects the entire exercise, the exercise may be
suspended or terminated at the discretion of the Exercise Director and Senior
Controller. The notification will be made from the Exercise Director or Senior
Controller.
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CHAPTER 4: EXERCISE LOGISTICS

GENERAL
This section specifies tasks required to accomplish support for specific exercise
preparation, conduct, and/or evaluation. This logistics plan includes obtaining briefing
rooms, communications requirements, meals, transportation, and facility security
badging and access, as well as notifying C/Es.
Parking and Transportation. C/Es will be responsible for transportation coordination to
their respective exercise locations. Parking will be available at each exercise location.
Snacks and Drinks. Snacks and refreshments will be made available for the
convenience of exercise personnel at the exercise locations.
Restroom Facilities. Restroom facilities will be located on site for use during the
exercise.
Cleanup and Restoration. Following the exercise, C/Es and Players will begin cleanup
operations to restore the area to pre-exercise conditions. All agencies assist in these
efforts.
Recording and Documenting Activities. Media camera crews and still photographers
may be operating throughout the exercise. All participants should be advised of their
presence and instructed to fully cooperate. Each jurisdiction is responsible for setting
guidelines for the media presence in its facilities. Members of the media must be
properly identified and display a badge at all times.

SITE SECURITY
Security. Individual locations (main exercise site and Jersey Shore University Medical
Center) participating in the exercise will be responsible for appropriate security
measures during the exercise. The extent of those measures is at the discretion of each
site location.
To prevent confusion and interruption of the exercise, access to the exercise sites will
be limited to exercise participants and previously identified Observers and VIPs only.
Those personnel performing exercise site security are not direct participants in the
exercise and will not be exposed (as part of the exercise) to any scenario-related play.
Players should advise their facility’s Controller if an unauthorized person is present.
Each organization should follow its internal security procedures, augmented as
necessary to comply with exercise requirements.
Observer/VIP Coordination. Access to the exercise site for Observers and VIPs will be
coordinated by staff at the individual exercise sites.
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Media. Media personnel will view the exercise from a designated area. Media will be
asked to remain within the designated observation area during the exercise. The Public
Information Officer (PIO) will be available to explain the exercise and answer questions
for the media during the exercise.
Exercise Identification. During exercise registration, participants should wear any
identification normally worn for their job function or responsibilities. Controllers and
Evaluators will be identified with appropriate identification indicating their respective
roles.

REGISTRATION AREA
An area at each exercise site will be designated as the Registration Area for the
Hazardous Haze Full-Scale Exercise.
Pre-Exercise. All Players will arrive at the Registration Area, sign in, and receive
exercise materials.

COMMUNICATIONS PLAN
Exercise Start, Suspension, and Termination Instructions. The exercise is
scheduled to run for between two and three hours or until the Exercise Director and
Senior Controller determine that the exercise objectives have been met. The exercise
director will announce the start of the exercise and exercise suspension or termination
through the Controller Communications Network.
Player Communication. Players will use routine, in-place agency communication
systems. Additional communication assets may be made available as the exercise
progresses. In no instance will exercise communication interfere with “real world”
emergency communications. Each venue will coordinate its own internal communication
networks and channels.
Spoken and written communications will start and end with the statement, “This
is an exercise.”
Controller/Evaluator Communications. Exercise Controllers will be provided with
handheld radios with a dedicated channel for internal Controller communications.
Personal cellular telephones may also be used if necessary. Communications between
and with Evaluators will be accomplished through personal cellular telephones. A
contact list will be available before the exercise to include contact information for
Controllers and Evaluators. In no case will C/E communications interfere with, or
override, player communications circuits.
Communications Check. Before the start of the exercise, the Senior Controller will
conduct a communications check to ensure redundancy and uninterrupted flow of
control information.
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Hazardous Haze Full-Scale Exercise – For Official Use Only
CHAPTER 5: CONTROL, EVALUATION, AND POST-EXERCISE
ACTIVITIES
A.
EXERCISE CONTROL AND EVALUATION
C/E Team. The C/E Team, led by the Senior Controller, will manage the flow of the
exercise. The C/E Team ensures that Players have the opportunity to achieve exercise
objectives. Additionally, they observe and document Player activity during the exercise.
Senior Controller
 Monitors exercise progress and coordinates decisions regarding any deviations
from or significant changes to the scenario.
 Monitors C/Es to ensure that all appropriate actions are taken to keep the
exercise flowing smoothly.
 Coordinates any modifications to the timeline and individual injects with the
appropriate on-site C/E.
 Conducts the C/E Briefing.
 Manages the collection and compilation of completed evaluations.
On-site C/Es
 Monitor play at specific locations and inject designated events to Players.
 Act as moderators to explain or clarify scenario elements during play.
 Possess limited decision-making authority in their respective exercise locations.
Any changes that impact the scenario or affect other areas of play must be
coordinated through the Senior Controller.
 Observe and record Player actions and exercise events at each exercise site.
 Record findings during the exercise and input findings into the ONX system
following the conclusion of the exercise.
 Participate in the on-site Hotwash immediately following the exercise and
subsequent After Action Conference scheduled to be conducted via
teleconference/Go-To-Meeting on September 18, 2012.
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B.
C/E TEAM AFTER ACTION CONFERENCE
Following the exercise, C/Es and select Exercise Planning Committee members will
participate in the exercise After Action Conference. This conference will provide a
forum for Neptune Township representatives to review the exercise and discuss their
observations to ensure that the resulting AAR is accurate. Disaster Resistant
Communities Group will compile all findings from the exercise via the ONX system and
will facilitate the After Action Conference for the AAR and Improvement Plan. The
meeting will be conducted via teleconference/Go-To-Meeting on September 18, 2012 at
0900.
C.
PARTICIPANTS’ ASSESSMENT
Controller/Evaluator Assessment. During the exercise, C/Es will record initial Player
responses and follow-up action to events involving the discipline for which they are
assigned to evaluate. They will then compare responses to expected actions based on
emergency response plans and procedures.
Self-Assessment. All Players will have input in the evaluation process. They will be
asked to provide their findings regarding plan and procedures, Player response,
teamwork, exercise design, etc., following the exercise by inputting them into the ONX
system.
D.
HOTWASH
Participants Hotwash. Immediately following ENDEX, Players and C/Es will gather for
a brief Hotwash to share their first impressions about exercise conduct and play.
Following the Group Hotwash each Player will login to the ONX System to submit their
individual Hotwash and access their Certificate of Participation.
E.
AFTER ACTION REPORT (AAR)
General. The AAR is the culmination of the Hazardous Haze Full-Scale Exercise. It is a
written report outlining strengths and areas for improvement identified during the
exercise. The AAR will include a timeline, an executive summary, the scenario
description, mission outcomes, and a capability analysis. The AAR will be drafted
through the use of the ONX System primarily from direct input of the Exercise
Evaluators.
F.
IMPROVEMENT PLAN
The improvement process represents the comprehensive, continuing preparedness
effort of which The Hazardous Haze Full-Scale Exercise is a part. The lessons learned
and recommendations from the AAR will be incorporated into an IP.
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The IP identifies how recommendations will be addressed, including what actions will be
taken, who is responsible for taking those actions, and the timeline for the completion of
those actions. It is created by key stakeholders from the Hazardous Haze Full-Scale
Exercise during the After Action Conference on September 18, 2012.
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APPENDIX A: SCHEDULE OF EVENTS
Time
Personnel
Activity
Location
September 7, 2012
1500
Controllers and
Evaluators
Controller/Evaluator Briefing
VIA Webinar
September 11, 2012
1700
All
Registration and Sign-In
All
1730
Players
Player Briefing
All
1800
All
STARTEX
All
2030
All
ENDEX
All
2030
All
Participant Hotwash
All
September 18, 2012
0900
All
After Action Conference
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VIA Webinar
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Hazardous Haze Full-Scale Exercise – For Official Use Only
APPENDIX B: COMMUNICATIONS DIRECTORY
Position
Name
Email
Phone Number
Exercise Director
Michael
Bascom
[email protected]
732-904-6100
JSUMC Point of
Contact
Doug
Campbell
[email protected]
732-796-8402
Lead Exercise
Planner/Lead
Controller (DRCG)
Gregg
Dawkins
[email protected]
703-863-9964
Controller (DRCG)
Chris Floyd
[email protected]
850-241-3565
Controller (DRCG)
Jeff Stevens
[email protected] 401-536-8178
Evaluator (Law
Enforcement)
Terry Mahon
[email protected]
Evaluator (EMS)
Steve Pawlak
[email protected]
Evaluator (EMS)
Bill Voelkel
[email protected]
[email protected]
732-904-1169
Evaluator (Fire)
Mark Vogel
[email protected]
973-579-0380
Evaluator
(Rescue)
John
Matthews
[email protected]
732-775-1298 # 38
Evaluator (ICS)
Margaret
MurnaneBrooks
[email protected]
908-839-5105
Evaluator
(JSUMC)
Louis Sasso
[email protected]
732-937-8728
Evaluator
(HazMat)
Joel Grimm
[email protected]
Evaluator
(Communications)
Jeff Steinman
[email protected]
732-921-1335
Evaluator
(General)
Tom Brooks
[email protected]
732-687-6962
Evaluator
(General)
Mike
Oppegaard
[email protected]
732-803-1808
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APPENDIX C: SCENARIO
September 11, 2012
Early in the evening on a pleasant, slightly cool September day, students from Neptune
High School are returning from their first field trip of the school year. The school bus in
which they are riding is traveling through the township along Heck Avenue as it makes
its way back to the school.
Meanwhile, a delivery truck is traveling down the same street in the opposite direction.
Suddenly the truck veers into the lane of the oncoming bus and within seconds the truck
collides with the school bus.
A motorist driving along Taylor Avenue witnesses the violent collision and uses his
mobile phone to call 911. An Emergency Communications Officer located at the
Monmouth County 911 Communications Center answers the incoming call and begins
to gather information from the caller. The caller states that he has just seen a large box
truck cross the centerline of the road and strike a school bus on the left front side. The
caller also states that it appears the accident occurred close to the intersection of Heck
Avenue and Taylor Avenue.
A cruiser from the Neptune Police Department is the first unit to arrive at the scene of
the accident. As the officer steps out of the vehicle he notices that the school bus has
collided with a 28 foot delivery truck belonging to ACME Chemical Company. The truck
is occupied only by the driver, who appears to be moving but is clearly injured. The
truck has sustained considerable damage to its cargo area and there appears to be
some type of smoke or vapor releasing from that area of the truck. The officer also
smells a faint but seemingly increasing odor of ammonia in the air.
As the officer continues to survey the scene from a safe distance, he also notices that
the school bus appears to be carrying between 20-25 students. The bus driver appears
to be unconscious as do several of the students aboard the bus. A few students have
exited the bus and have relocated several feet away in an open area alongside Heck
Avenue. The students remaining on the bus are either unconscious or too seriously
injured to try to leave the bus and are yelling for someone to come help them. Several
students have used their mobile phones to call 911 and their parents.
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APPENDIX D: SITE MAPS
Intersection of Heck Avenue and Taylor Avenue
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Jersey Shore University Medical Center
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Hazardous Haze Full-Scale Exercise – For Official Use Only
APPENDIX E: EXERCISE EVALUATION GUIDES
The following list of Exercise Evaluation Guides will be utilized ruing the exercise







Citizen Notification
Communications
Firefighting Operations Support
HazMat Response and Decontamination
On-Site Incident Management
Public Safety and Security Response
Triage and Pre-Hospital Treatment
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APPENDIX F: GUIDANCE FOR EVALUATION INPUT
As an Evaluator for the Hazardous Haze Full-Scale Exercise scheduled for September
11, 2012, please take the time to thoroughly review and take action where needed
regarding the following information.
FIRST – Role of the Evaluator
As an Evaluator for the exercise, you have an important role in ensuring the exercise’s
success. In order for Neptune Township to receive its HSEEP compliant After Action
Report (AAR), the evaluator must complete their Exercise Evaluation Guide (EEG) and
submit it within the ONX System. Your role on the day of the exercise is to observe
exercise play, and take notes of activities and issues.
SECOND – Prepare for the Exercise
Before the exercise begins, review all exercise information, objectives, scenario, key
evaluation areas and the EEG. If internal plans, procedures and protocols will be tested
during the exercise, you should familiarize yourself with these as well and have a
reference copy available during exercise play.
Please review this document (Hazardous Haze Full-Scale Exercise Controller/Evaluator
Handbook) thoroughly and print it out to have on use for the exercise. Most importantly,
thoroughly review the Exercise Evaluation Guides (EEGs) located in Appendix E of this
document. Be sure to have these guides printed out for reference during the exercise as
well.
THIRD – During the Exercise
During the exercise, you should not focus on filling out the EEG. Instead, closely
monitor participant actions and take detailed notes relative to your assigned area of
evaluation. You should be familiar with the activities and tasks for evaluation, but do not
jump ahead to analysis until the exercise has ended. As applicable, make references in
your notes to specific exercise objectives or target capabilities.
Your primary duty is to document player actions. After the exercise, that information will
be used to determine whether the exercised capabilities and plans were effectively
demonstrated and to identify strengths and improvement items.
Do not prompt players with specific responses or interfere with player performance in
any way.
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FOURTH – After the Exercise
Following the day of the exercise, use the EEG and your notes to help organize your
evaluation points for submission in the ONX System. Access the online EEG for the
exercise by logging into www.onxsystem.com with your User Name and Password.
The EEG lists all of the critical tasks that should have been completed or addressed
(based on exercise objectives) along with applicable metrics for each critical task.
Similar tasks are grouped within activity tables. You will also identify strengths and
areas for improvement for each task.
The EEG has three fields that should be completed for each task:
Observation. This is a statement that identifies the strength or area for improvement as
noted in the activity analysis tables.
Recommendations. These are suggested steps to allow the participants to further
improve the plans or share strengths. Recommendations should be targeted specifically
at the individual observation and capability element that was determined to be the root
cause of the observation.
Performance. Contained in the EEG is a system of ranking each of the tasks based on
overall performance of each task.
You will have two working days after the completion of the exercise to submit your EEG
in the ONX System. It is important to remember that your evaluation is a key component
to the AAR. Timely and complete submission is vital for AAR creation.
Some guidance to remember when completing your EEG:
Use complete sentences and check for spelling and grammar. Your submissions will not
be corrected when imported into the AAR.
Be sure to complete all fields in the EEG. If a task did not apply, check the Not
Applicable performance level.
When writing up an evaluation, each Capability and Task should be addressed.
Specifically, each evaluation should answer the following five questions:





What happened?
What should have happened?
Is there a difference, and if so, why?
What is the impact of the difference?
How can the difference be mitigated (how can it be fixed)?
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