COTGRAVE SURGERY
Newsletter
Summer 2011
STAFF NEWS
Dr Simon Holmes - Retirement
It is with great sadness that we say
goodbye to yet another fine GP,
namely Dr Simon Holmes who will
retire on the 30 June 2011. Many of
you may remember back in August
1977 when a young and dashing new
GP arrived at Cotgrave wearing his
Deer Stalker Hat and driving a sports
car. He has worked very hard over
the years not only working here at
Cotgrave surgery but also at the
Breast Institute and the Fertility
Clinic at the City Hospital as a
specialist there. Dr Holmes will be
sorely missed by many of his patients
and the staff and we wish him every
happiness for a long and happy
retirement.
The staff Christmas
parties will never be the same
without Dr Holmes.
Following Dr Holmes’ retirement
there will be two salaried GP’s
working here. They will split the
working week between them. They
are Dr C Hewer and Dr V Naidoo.
Unfortunately they are not able to
start work here at Cotgrave until
August, due to their current contract
finishing dates.
These dates are
common to all doctors at this point in
their career.
Consequently we will have an
unavoidable shortfall in appointment
availability in July.
Wherever
possible we will be doing extra
surgeries and drafting in help from
elsewhere and will make every effort
to continue to provide the excellent
service currently available. Please
bear with us during this transitional
phase.
It may be that the Practice Nurse is
able to deal with your problem.
Please check with reception to see if
the Practice Nurse can help with your
ailment. Also please remember that
the Practice Nurse can do Medication
Reviews and this will then free-up GP
appointments for those who really
need them
Jacquie Gauntley – Practice Nurse
–Anniversary
Jacquie
celebrated
her
25th
anniversary here at the practice on
20th June 2011. She has worked
tirelessly over the last 25 years not
only as one of our practice nurses but
also doing charity events for the
Alzheimer’s Society. She walked the
Great Wall of China in May 2009 and
Jacquie is also doing a parachute
jump in aid of the Alzheimer’s society
on the 21st July 2011. If anyone
wishes to sponsor Jacquie’s fund
raising events she would be very
grateful.
Many congratulations
Jacquie on achieving this milestone!!!
IS THE GP OR PRACTICE
NURSE RUNNING BEHIND
SCHEDULE?
Could you please bear with us if the
GP’s or Practice Nurses are running
behind schedule.
We understand
that this can be very frustrating for
our patients, but this only happens
should we have an emergency and is
not the fault of the reception staff.
CONTACT DETAILS
If you move address or change your
telephone number please let us know
so that we can keep your records up
to date. This could prove vital in an
emergency. It would be really helpful
if you could provide us with a mobile
and daytime number in case we have
to contact you at short notice.
COTGRAVE SURGERY
Newsletter
Summer 2011
TELEPHONE SYSTEM
REMEMBER – You do not have to
wait to hear all of the options when
telephoning the surgery. If you know
the options you can get straight
through. For example, dial number
08444 773 999, once your call has
been answered press option 2 for
Cotgrave, it will then say “Welcome
to
Cotgrave
Surgery”,
then
immediately press which option you
require.
Option 1
Option 2
Option 3
Option 4
Repeat prescriptions
Appointments
Test Results
General enquiries
This will shorten the length of your
call.
You can leave a message on the
repeat prescription line from 12.30pm
– 10.30am and speak with a member
of staff for prescriptions from
10.30am-12.30pm. The test results
line is open from 2.00pm – 6.30pm
TRAVEL
If you are travelling abroad and need
vaccinations you will need to make an
appointment with the practice nurse
at least four weeks in advance.
Belvoir Health Group will only
provide services if patients have
access to MASTA as we feel it is the
best authoritative source of detailed
and up to the minute travel
information. Patients must note that
MASTA is a premium rate
telephone service 0906 8224100.
If you need this service you will need
to contact MASTA for an up to date
travel pack to bring to your
appointment. If your travel is booked
at short notice or is unexpected and
you are not able to give four weeks
notice, we may be unable to offer you
travel health advice.
PRESCRIPTIONS
Did you know that you are able to
order your prescriptions online? If
you would like to use this service
then you can access our website using
the
following
website
address.
www.belvoirhealthgroup.co.uk
and
then from there it is self-explanatory.
WASTED PRESCRIPTIONS
Please tell us if you no
require items on
prescription order.
millions of pounds
unnecessarily.
longer take or
your repeat
Every year
are wasted
WASTED APPOINTMENTS
FOR BLOODS OR FOR GP
CONSULTATION
If you cannot make your appointment
for any reason could you please
contact us as soon as possible and
cancel. So many hours are wasted
each month with people not attending
scheduled appointments and your
help with this would be very much
appreciated. Please be aware that
someone may be in need of an
appointment that you cannot attend.