C O R R E S P O N D E N C E

Writing
Business
Letters
Translate from Russian into English:
1.
2.
3.
4.
5.
6.
7.
Она будет нести ответственность за ошибки, которые сделала в
этих платежах.
Мы не несем ответственность за эту потерю.
Вы несете ответственность за выплату 10 % от общей
стоимости контракта.
Мы оплатим указанную сумму по получении Вашего
подтверждения.
Сумма в 1.000 американских долларов будет переведена Вам
для кредитования счета бенефициара.
Счет бенефициара будет дебетован вышеуказанной суммой,
как только мы получим необходимые платежные инструкции.
Мы отправим вышеуказанную сумму Вам после того, как
получим необходимые документы от вьетнамского (Vietnamese)
банка.
Types of Business Letters:
•
•
•
•
•
•
Offer;
Enquiry;
Invitation;
Confirmation;
Complaint;
Information
Match the abstracts from 1 to 4 to the type of business
letter:
1) Offer 2) Complaint 3) Enquiry 4) Information letter 5) Confirmation
A)
Dear Sir,
On 25th August, 2004, we placed our order No: H-15 with
your ten Sony TV and five DVD players.
Unfortunately, one of the received DVD players appeared
to be broken, and some problems occurred during the test
work of two of TVs.
To resolve the problems, I would appreciate the exchange
of broken products and refund of transport expenses.
B)
Dear Sirs,
We are advising you of the following name
of the payer and the number of his account:
…..
Match the abstracts from 1 to 4 to the type of business letter:
1) Offer 2) Complaint 3) Enquiry 4) Information letter 5) Confirmation
D)
C)
Dear Sir,
Dear Mr. Johnson,
This is to acknowledge the receipt
of your debit advice of 2d March.
We are interested in buying
your new product and would
be pleased to receive a copy
of your latest catalogue, price
list and some samples. We
would also like to know
whether you offer any trade
discounts.
Yours faithfully,
Hope to hear from you soon.
Yours sincerely,
*****
E) Dear Lakia.
On behalf of Arnold Associates, I am pleased to
offer you the position of Financial Analyst.
Your start date will be June 8, 2010.
Your compensation package includes the following:
Annual salary of $ 37,500
Bonus opportunity of 5%
Two weeks of vacation every year
Please, let me know if you have any questions.
GFC Designs
Unit 15 Newlands Business Park, 73 Charles Street East
Toronto, ON M1V 5LR
Tel. 9453589 Fax. 9453590
Sales Department
Southern Importers Ltd.
28 / 314 Dane Street
Northam
Southampton, SO9 0 YQ
UK
12 May, 2014
(А) Dear Mr Johnson,
(B) We saw your 1) __________ at the Hi-Fi News magazin, and we would like to know more about your
CCTV[1] 2) ____________ .
(C) GFC Designs is a graphic design agency, 3) __________ in design solutions for businesses. We have
recently moved to new building, and we are planning to replace our security cameras in the near future.
(D) Would you please send us your latest 4) __________, including a full 5) _________? It would also be
helpful if you could send us some 6) __________. As we are planning to place a large 7) ________,
could we expect at least 5% 8) ___________ ?
We look forward to hearing from you soon.
(E) Yours sincerely,
(F) Claude Danvers
Claude Denvers
Facilities Manager
GFC Design
[1] CCTV = Closed Circuit Television – система охранного видеонаблюдения.
USEFUL PHRASES:
▪ for opening of the letter:
- I saw your adverticement in the HK Daily on uesday, 22
September 2014.
- Your company was recommended to me by Ms Elsie
Wong of Far Eastern Logistics.
▪ for making an enquiry or formulating a request:
- Please send me…
- I would be grateful if you could tell me…
- I am writing to enquire whether…
- I would like to…
- Could you… ?
Practice saying these numbers: