Sysload Overview
for
GACMG
Performance Management for Servers
October 22, 2008
www.sysload.com
1
Company Background
 Software provider since 1998
 Headquarters: Paris / Boston
 Over 400 customers and 70,000 licensed servers
 All types and sizes of enterprises
 (<100 servers – several thousand)
 Managed services companies
 Profitable company since 2004
 Investor : AXA Private Equity
 30% of revenue invested R&D
www.sysload.com
2
Our Mission
“To provide IT professionals with the most
robust server performance metrics and
meaningful alerts in the industry.”
www.sysload.com
3
Our Technology Partners
www.sysload.com
4
Some Key Customers
Airbus since 2000
 700 Unix agents and 200 Windows agents
 Server Performance Management
Essilor since 1999
 450 Windows, Unix, VMware and OS/400 agents
 Real-Time and Historical Performance Reporting on Servers
BNP Paribas since 1999
 2,600 system and application agents and 40 SP Analyst consoles
 Real Time Monitoring and Performance Management for Critical Servers used
for Trading Operations
Blue Cross Blue Shield of Minnesota since 2005
 800 Unix ,Windows agents, VMware, Z/Linux
 Server performance Management
Trading Technologies - Chicago
 3,000 agents for Windows, Unix , VMware
 Real Time Monitoring, Performance management
www.sysload.com
5
Unique Technology / Architecture
(Single Agent and Single Console)
Distributed Sysload Agents: Industry leading
data collection and real-time event generation









250 – 350+ metrics
Down to 1 sec granularity of sampling
Boolean logic for more meaningful alerts
Thresholds with duration ( # sec over XX)
Real-time event generation from the agent
Performance Data moved only when needed
Only < 1% CPU usage
Only 15 MB RAM usage
Only < 15 MB/month Disc usage
Designed to address Enterprise requirements






Scalable for Enterprise deployment
Parallel data collection
Central secured management tier
Easy configuration and implementation
Intuitive user interface for rapid acceptance
Integration with third-party products to leverage
existing investments
www.sysload.com
6
Targeted Systems
Operating Systems
Windows 2000, XP, 2003, Vista, 2008
Citrix
i5/OS (OS/400)
Unix: AIX, HP-UX, Solaris x86, SolarisSparc, Tru64…
Linux x86 kernel 2.4 and 2.6, Linux Redhat
Advanced on Itanium 64
Z/Linux (under VM)
Novell
Virtualized environments
VMware VI, Solaris 10, AIX 5.3 LPAR, i5/OS
LPAR, Xen-based solutions
www.sysload.com
7
The Sysload Agent
Collection straight from the kernel
Native binary code
 No scripting
 No SNMP GET
 Utilizes only 15 MB RAM
Direct access to information
 Via dedicated API
 Kernel API
No longer a need to trade off
quality of information versus load
on the infrastructure
www.sysload.com
8
Granularity defines accuracy
Maximum CPU activity measured at two different frequencies
1 second in green and 5 seconds in red
Very different results: 24.5% versus 40.7%.
www.sysload.com
9
The Sysload Agent
Self-contained - Minimal impact on existing infrastructure
CPU
 Kernel/API collection
 250 – 350+ metrics
 1-second sampling
 Boolean Logic
 <1% overhead for O.S. Agent
Disk
 Distributed database technology
 No central DB required
 No central server
 No dedicated DBA
 <15 MB/month
Network
 Data only moved when necessary
Administration
 Licensing Server
 Remote administration of configuration files
 Stop/Start agents remotely
www.sysload.com
10
The Sysload Solution
Server performance management – SP Analyst
 Real-time 7X24
 Metrics granularity down to 1 second
 History granularity down to 5 min.
 Multiple OS support
 Virtualization support
Service and Event monitoring – SP Monitor
 Real-time event monitoring (Sysload and nonSysload devices)
 Real-time service monitoring (event
correlation)
 SLA Reporting
Server capacity reporting – SP Portal
 On-demand reports (e-mails)
 Resource capacity
 Server Consolidation
 Usage trends
 Future capacity needs
www.sysload.com
11
SP Analyst Console – Common view for all servers
SPA - Real-time Alert Overview
SP Monitor
PDA
Framework
The Sysload Solution
Server performance management – SP Analyst
 Real-time 7X24
 Metrics granularity down to 1 second
 History granularity down to 5 min.
 Multiple OS support
 Virtualization support
Service and Event monitoring – SP Monitor
 Real-time event monitoring (Sysload and nonSysload devices)
 Real-time service monitoring (event
correlation)
 SLA Reporting
Server capacity reporting – SP Portal
 On-demand reports (e-mails)
 Resource capacity
 Server Consolidation
 Usage trends
 Future capacity needs
www.sysload.com
14
SP Monitor – Service Management
The Sysload Solution
Server performance management – SP Analyst
 Real-time 7X24
 Metrics granularity down to 1 second
 History granularity down to 5 min.
 Multiple OS support
 Virtualization support
Service and Event monitoring – SP Monitor
 Real-time event monitoring (Sysload and nonSysload devices)
 Real-time service monitoring (event
correlation)
 SLA Reporting
Server capacity reporting – SP Portal
 On-demand reports (e-mails)
 Resource capacity
 Server Consolidation
 Usage trends
 Future capacity needs
www.sysload.com
16
Meta-Metrics
Immediate Overall Health Analysis
Raw technical data transformed into
valuable information
Provide simple analysis of server
saturation/utilization
Processor subsystem
Waiting Threads > 2
AND
IF
Total CPU > 90%
Memory subsystem
For more than 3 seconds
Disk subsystem
Network subsystem
Analysis carried out in real-time by the
agents and historic data is stored locally
www.sysload.com
17
THEN
The Processor
is saturated Alert generated
and saturation
level is tracked
SP Portal - Reporting
User Dissatisfaction
SP Portal – Capacity Management
(30-day Trending)
ROI
Virtualization
Everything is changing
www.sysload.com
20
Server Virtualization
Benefits
Concerns
 Server Consolidation - Reduction in physical
space, power consumption, cables…
 Is our consolidation being done in most costeffective manner?
 Availability and Disaster Recovery –
elimination of planned downtime
 Have we improved our management discipline
to compensate for the increased importance of
each physical machine?
 Provisioning – Rapid deployment – minutes
versus days or weeks
 How do we guard against uncontrolled VM
sprawl, license compliance?
 Performance – Ability to prioritize physical
resources
 Can we detect potential problems before they
affect all associated VMs? Do we know what is
going on within each VM?
 Manpower – Larger span of support coverage
www.sysload.com
 Does our staff have the proper tools to assist
with this increased responsibility?
21
Server Performance Management tools
are critical in a virtualized architecture
More complexity
A new technology layer between the hardware
and the OS’s that must be accounted for
Incorrect VM timekeeping metrics
Physical servers are becoming more strategic
with increasing workloads
More unpredictability
Multiple non-synchronized VMs are hitting the
same resources generating random saturation
New servers can be created in minutes and
never deleted
Virtual machines are deployed, reconfigured and
dynamically moved
Embedded Agents – Delivering the
most precise information possible
www.sysload.com
22
Sysload for VMware
USERS - Quality of Service
www.sysload.com
23
Sysload Differentiators:
Most precise metrics available in the industry today
 250+ metrics ( raw metrics, complex metrics, diagnostic metrics)
 Down to 1 second for collection period
 OS coverage( NT, all Unix, Linux, OS/400, …) open agent for custom requirements
 Virtualization Management with VMware, IBM LPAR, Solaris
 Baseline and highly flexible threshold mechanisms (w/ conditions)
Low Server / Network Overhead
 Efficient Agent based solution with local computation and storage
 Less than 1 % CPU overhead and 15 MB monthly storage requirements
 Data transfer to central console only when needed
Seamless transition from Real-time to Capacity Planning
 Single Agent for all information
 Aggregated data for Historical reporting and Trending
Low Cost of Ownership
(Perpetual License and Rental)
 Plug and Play solution: Up and running in 30 minutes with minimal commitment
 Scalable to thousands of servers without any “hidden” expenditures
 Leverage existing investment in Frameworks (Tivoli, OpenView, BMC, etc.)
 Easy to use, software only solution with very short training and roll out period
www.sysload.com
24
The Bottom Line
“One thing I really like about Sysload is how intuitive it is. From
deployment to maintenance to custom configurations, you don’t
need special training or expensive professional services. It makes
sense and it just works. This may sound trivial, but after looking at
several products, ease of use is a big deal. It’s one more way that
Sysload saves us time and money.”
Wes Suess, Monitoring and Performance Manager, Trading
Technologies, Inc.
www.sysload.com
25
Questions?
www.sysload.com
26