Flexible Services
iNotice Board
Saturday, April 22, 2017
3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA
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STAR Daily Performance for
Saturday, April 22, 2017
Actual Trips: 269 (58%)
Actual Passengers Transported: 284
Overall On Time Performance: 94.8%
Scheduled: 54.1%
Appointment Time: 100%
Productivity: 1.6
110 Watervliet Avenue • cdta.org • @CDTA
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A+ MediTrans Daily Performance for
Saturday, April 22, 2017
Actual Trips: 182 (39%)
Actual Passenger Transported: 212
Overall On Time Performance: 99.5%
Scheduled: 99.5%
Appointment Time: 100%
Productivity: 1.8
110 Watervliet Avenue • cdta.org • @CDTA
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CapitaLand Daily Performance for
Saturday, April 22, 2017
Actual Trips: 12 (3%)
Actual Passenger Transported: 15
Overall On Time Performance: 100%
Scheduled: 100%
Appointment Time: 100%
Productivity: 1.4
110 Watervliet Avenue • cdta.org • @CDTA
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4
STAR, APlus & CapitaLand Overall Daily
Saturday, April 22, 2017
Total Trips: 463
Trip Per Hour: 1.7
Actual Passengers Transported: 511
110 Watervliet Avenue • cdta.org • @CDTA
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STAR, APlus & CapitaLand Space/Passenger Type
Saturday, April 22, 2017
STAR Transported:
166 - Ambulatory 118 - Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 205 - Ambulatory
7 - Wheelchair / Scooter, Etc.
CapitaLand Transported:
15 - Ambulatory
0 - Wheelchair / Scooter, Etc.
Total:
386 – Ambulatory 125 - Wheelchair / Scooter, Etc.
Note: Passenger count can be higher than trips performed. This includes all passengers except SVA.
110 Watervliet Avenue • cdta.org • @CDTA
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Flexible Services Performance Goals
• On Time Performance Goal : 95%
– Overall On Time Performance (STAR and Taxi)
– On time is defined as no more than 0 minutes early or 25 minutes late
for a scheduled trip
• Productivity Per Hour Goal : 2.0
– Overall Passenger trips per revenue hour (STAR and Taxi)
– Total revenue hours operated monthly divided by number of
completed trips
110 Watervliet Avenue • cdta.org • @CDTA
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