Digital Curation Centre (DCC) and DigitalPreservationEurope (DPE) Audit Toolkit: DRAMBORA Andrew McHugh, Perla Innocenti, Seamus Ross, Raivo Ruusalepp, Hans Hofman Digital Curation Centre (DCC), DigitalPreservationEurope (DPE), HATII at the University of Glasgow & National Archives of the Netherlands DCC and DPE Audit Toolkit: 1 About • • • • Trusted repositories The origin of DRAMBORA Ongoing activities and liaisons DRAMBORA future DCC and DPE Audit Toolkit: 2 Trust, Trustworthiness and Safe Stewardship • Evolution of the Digital Preservation (specifically Repository) Landscape: – Defining the problem • Preserving Digital Information • Trusted Digital Repositories: Attributes & Responsibilities – Practical Responses to the problem • repository software [DSPACE, ePrints, Fedora] • metadata schema [PREMIS] • reference models [OAIS] • This work focuses on determining the success of the solutions we propose or have already deployed • “Stewardship is easy and inexpensive to claim; it is expensive and difficult to honor, and perhaps it will prove to be all too easy to later abdicate” Lynch (2003) DCC and DPE Audit Toolkit: 3 10 Characteristics of Digital Repositories • An intellectual context for the work: Commitment to digital object maintenance Organisational fitness Legal & regulatory legitimacy Effective & efficient policies Acquisition & ingest criteria Integrity, authenticity & usability Provenance Dissemination Preservation planning & action Adequate technical infrastructure © HATII UofGlasgow, 2007 – – – – – – – – – – (CRL/OCLC/NESTOR/DCC/DPE meeting, January 2007) DCC and DPE Audit Toolkit: 4 Trust, Risk and Repositories • Are repositories capable of: – identifying and prioritising the risks that impede their activities? – managing the risks to mitigate the likelihood of their occurrence? – establishing effective contingencies to alleviate the effects of the risks that occur? • If so, then they are likely to engender a trustworthy status – if they can demonstrate these capabilities DCC and DPE Audit Toolkit: 5 Preservation risk is actual • • • • It is technological It is social It is organisational And it is cultural Actual risks can be assessed and measured actual risks can be managed. DCC and DPE Audit Toolkit: 6 The origin of DRAMBORA: DCC Pilot Audits • Digital Curation Centre (DCC) engaged in a series of pilot audits in diverse environments • 6 UK, European and International organisations • National Libraries, Scientific Data Centers, Cultural and Heritage Archives • Rationale – – – – – establish evidence base establish list of key participants refine metrics for assessment contribute to global effort to conceive audit processes establish a methodology and workflow for audit DCC and DPE Audit Toolkit: 7 Digital Repository Audit Method Based on Risk Assessment (DRAMBORA) • Developed by DCC & DPE, DRAMBORA encourages repositories to: – develop an organisational profile, describing and documenting mandate, objectives, activities and assets; – identify and assess the risks that impede their activities and threaten their assets; – manage the risks to mitigate the likelihood of their occurrence – establish effective contingencies to alleviate the effects of the risks that cannot be avoided. • Supports: – Validation [“Are my efforts successful?”] – Preparation [“What must I do to satisfy external auditors?”] – Anticipation [“Are my proposals likely to succeed?”] DCC and DPE Audit Toolkit: 8 DRAMBORA Objectives • The purpose of the DRAMBORA toolkit is to assist an auditor to: – define the mandate and scope of functions of the repository – identify the activities and assets of the repository – identify the risks and vulnerabilities associated with the mandate, activities and assets – assess and calculate the risks – define risk management measures – report on the self-audit DCC and DPE Audit Toolkit: 9 Benefits of DRAMBORA • Following the successful completion of the selfaudit, organisations can expect to have: – Established a comprehensive and documented selfawareness of their mission, aims and objectives, and of intrinsic activities and assets – Constructed a detailed catalogue of pertinent risks, related to digital repositories categorised according to type and inter-risk relationships – Created an internal understanding of the successes and shortcomings of the organisation – Prepared the organisation for subsequent external audit DCC and DPE Audit Toolkit: 10 DRAMBORA Workflow DCC and DPE Audit Toolkit: 11 Stage 4: Identifying Risks • Assets & Activities associated with vulnerabilities – characterised as risks • Auditors must build structured list of risks, according to associated activities and assets • No single methodology – brainstorming structured according to activities/assets is effective DCC and DPE Audit Toolkit: 12 For Risk Identification, Analyze… • Existing activities for associated risks • Objectives for an absence of particular activities/existence of superfluous activities • Assets for threats that may result in their continued value, existence or availability being prejudiced • Activities or objectives to identify where assets are required but don't exist • Contextual intellectual influences such as legislation, regulation, organizational policy • Physical contextual influences such as security infringement, adverse environmental conditions, terrorism • Objective best practice recommendations for relevant and applicable risks DCC and DPE Audit Toolkit: 13 Example Risk • Loss of Trust or Reputation – One or more stakeholder communities have doubts about the repository's ability to achieve it's business objectives • Example manifestation – Irrecoverable loss of digital objects provoke community concerns about competence – public statement about cut in funding raises concerns about viability of repository's continued operations DCC and DPE Audit Toolkit: 14 Example Risk • Business policies and procedures are inconsistent or contradictory – Rationale and/or practical approach adopted for particular business objectives introduce obstacles to successful completion of other business activities • Example manifestation – Repository requires staff to undertake quality assurance procedures for each object ingested, which takes on average ten minutes, although a further objective is that ingest should take at most eight minutes DCC and DPE Audit Toolkit: 15 Example Risk • Liability for regulatory non-compliance – Repository is liable for failure to conduct its activities in accordance with industrial, business oriented or global regulation • Example manifestation – Repository fails to conform to appropriate jurisdictional health and safety regulations for employees DCC and DPE Audit Toolkit: 16 Example Risk • Loss of key member(s) of staff – Individuals with roles, responsibilities or aptitudes vital to the achievement of business objectives part company with the repository, rendering achievement of those objectives less straightforward • Example manifestation – Repository head systems administrator, the sole individual with knowledge of the system's root password, leaves the organisation to work elsewhere DCC and DPE Audit Toolkit: 17 Example Risk • Budgetary Reduction – Repository's operational budget is reduced • Example manifestation – Local recession provokes budgetary reduction of government financed repository DCC and DPE Audit Toolkit: 18 Example Risk • Media degradation or obsolescence – Storage media deteriorates, limiting the extent to which it can be written to and read from • Example Manifestation – Tape stored content is inaccessible or corrupted due to deterioration of magnetic tape – Contemporary tape drives are incapable of reading dated storage media which is prolific throughout archive DCC and DPE Audit Toolkit: 19 Example Risk • Incompleteness of submitted package – Received packages do not contain information that is necessary to facilitate their preservation • Example manifestation – Submitted package lacks metadata information that, in accordance with contracts, must accompany all deposited content DCC and DPE Audit Toolkit: 20 Example Risk • Unidentified information change – Repository is incapable of tracking or monitoring where one or more changes to archived information has taken place • Example manifestation – Repository has failed to record or maintain adequate checksum information to detect where changes have been made to archived content DCC and DPE Audit Toolkit: 21 Example Risk • Ambiguity of Understandability definition – Repository is unable to describe what understandability means with reference to their identified community's expectations or requirements • Example manifestation – Repository preserves information and associated metadata based on a perception of what is required by communities that is not necessarily representative DCC and DPE Audit Toolkit: 22 Example Risk • Authentication subsystem fails – Systems for limiting accessibility of information are insufficient, resulting in inappropriate accesses or failures to access • Example manifestations – Individuals who are not entitled to have access to content can access it due to IP based authentication; all local network users connect via a proxy, essentially sharing an IP number and share unrestricted access DCC and DPE Audit Toolkit: 23 Example Avoidance or Treatment • Legal liability for IPR infringement • Avoidance – Assess preserved materials to determine those to which IPR restrictions may apply – Seek legal advice to determine legality of actions • In the event of risk's execution – Establish policies and procedures to follow in the event of IPR challenge DCC and DPE Audit Toolkit: 24 Example Avoidance or Treatment (2) • Staff skills become obsolete • Avoidance strategies – Establish means for staff training, and for staff to employ skills of limited frequent value in test environment – Implement staff performance reviews to identify skill levels and training req'ts • In the event of risk's execution – Provide training to reverse obsolescence DCC and DPE Audit Toolkit: 25 Example Transfer Strategy • Enforced cessation of repository operations • Transfer Strategy – Establish succession arrangements – Establish contingency plans or escrow arrangements – Establish exit strategy DCC and DPE Audit Toolkit: 26 Example Tolerance Strategy • Preservation strategies result in information loss • Tolerance Strategy – Implement policy to define the parameters of acceptable loss resulting from these activities DCC and DPE Audit Toolkit: 27 How DRAMBORA Combines with Objective Metrics DCC and DPE Audit Toolkit: 28 Testing DRAMBORA 1.0 • National Archives of Scotland, Edinburgh, UK • National Library of the Czech Republic • National Central Library of Florence, Italy • International Institute for Social History, Amsterdam, The Netherlands • Netarkivet (Danish Internet Archive), Denmark • Ludwig Boltzmann Institute in Linz, Austria, in cooperation with the Ars Electronica Center • E-LIS repository managed by CILEA, Rome, Italy • Lithuanian Museum of Ethnocosmology, Lithuania DCC and DPE Audit Toolkit: 29 Testing DRAMBORA 1.0 within DELOS Digital Preservation Cluster • MBooks Michigan-Google Digitization Project, US • CERN Document Server, Switzerland • Kungliga Biblioteket, Sweden • Gallica, National Library of France DCC and DPE Audit Toolkit: 30 DRAMBORA Future • Release of DRAMBORA Interactive • Training within DPE Training Programme • Dissemination of results and activities in scientific journals and conferences • Version 3.0 in Spring 2008 • Accreditation of self-auditors in 2008 DCC and DPE Audit Toolkit: 31 Drambora Interactive Drambora Interactive Home DCC and DPE Audit Toolkit: 32 Get involved! If your organization wishes to learn more about DRAMBORA, request support or join the growing network of DRAMBORA users, contact us online at www.repositoryaudit.eu or by email at [email protected] and [email protected] DCC and DPE Audit Toolkit: 33
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