Monitoring Microsoft Lync Server 2013: Getting the Most

Jens Trier Rasmussen
Sasa Juratovic
Open your pool properties and enable Monitoring
Select the SQL store (and optional mirror)
Publish your topology
Topology Builder will handle installing the databases
Use single / consolidated monitoring store unless …
It’s very large deployment (more than 200K users)
Local legal and compliance rules mandate local store
Remote sites are connected via very poor network link
Lync Server sites need their own custom monitoring configurations
Open the Lync deployment wizard
Click on “Deploy Monitoring Reports”
Specify the Monitoring database and SSRS instance that will home the reports
Front End Server
Lync Storage Service
CDR and QoE Adaptors
CDR/QoE
Data
Replication
for HA
(Within a
pool)
http://technet.microsoft.com/enus/library/gg398687.aspx
http://technet.microsoft.com/en-us/library/gg425961.aspx
http://technet.microsoft.com/en-us/library/gg425920.aspx
http://technet.microsoft.com/en-us/library/gg398635.aspx
“Thanks for reporting your issue – do you have logs
with that?”
Internal
Internal
AV MCU
CAS
CAA
ExUM
Edge
Mediation Server
PSTN Gateway
Remote
Guest
Media Path
0: Server Health
1: Server to Server
CAS
AV MCU
CAA
2: Mediation to IP
PSTN GW
Mediation Server
3:IP PSTN GW Health
PSTN Gateway
0: Device
Internal
Internal
1: System
AV MCU
2: Media Path
3: Media Transport
Mediation Server
PSTN Gateway
Remote
0: Wired
Internal
Internal
1: Wireless
AV MCU
Mediation Server
U1
U2
S1
U3
U5
S2
R1
U6
S3
S4
R2
R3
R4
R6
R5
S5
AVMCU1
S6
MS1
SessionTime CallerSubnet Degradation JitterInter PacketLoss
Avg
Arrival
Rate
2013-05-08
x.y.z.0
NULL
0
0.0000
RoundTrip RatioConcealed
SamplesAvg
1
NULL
CallNetworkType
0
2013-05-08
x.y.z.0
0.07
2
0.0000
0
0.00
0
2013-05-08
x.y.z.0
0.11
2
0.0000
1
0.00
0
2013-05-08
x.y.z.0
NULL
0
0.0000
0
NULL
0
2013-05-08
x.y.z.0
0.12
1
0.0000
2
0.00
0
2013-05-09
x.y.z.0
NULL
3
0.0000
11
0.00
0
2013-05-12
x.y.z.0
NULL
0
0.0000
NULL
NULL
0
2013-05-13
x.y.z.0
NULL
1
0.0000
10
0.00
0
2013-05-13
x.y.z.0
NULL
2
0.0988
NULL
0.00
0
2013-05-14
x.y.z.0
NULL
0
0.0391
4
NULL
0
2013-05-14
x.y.z.0
NULL
0
0.1350
1
NULL
1
ReportDate CallerSubnet PacketLossRate PacketLossRate
Max
2013-05-08
S2
0.217
0.645
ClassifiedPoorCall
CallerUri
CalleeEP
1
sip:[email protected]
MS1
2013-05-08
S2
0.189
0.453
1
sip:[email protected]
MS1
2013-05-08
S1
0.001
0.045
NULL
sip:[email protected]
AVMCU1
2013-05-08
S1
0.001
0.065
NULL
sip:[email protected]
MS1
2013-05-13
S3
0.163
0.487
1
sip:[email protected]
AVMCU1
2013-05-13
S1
0.008
0.039
NULL
sip:[email protected]
MS1
2013-05-13
S3
0.223
0.352
1
sip:[email protected]
AVMCU1
Type
Date
All Streams
Poor Streams
Poor Streams Ratio
AVMCU-MS
5/7/2013
42.554
7.353
17.3
MS-GW
5/7/2013
111.857
6.927
6.2
Wired P2P
5/7/2013
40.200
5.726
14.2
Wired AVMCU/MS
5/7/2013
65.153
6.944
10.7
Wired Other
5/7/2013
146
9
6.2
VPN
5/7/2013
130
22
16.9
External
5/7/2013
166.113
41.549
25
Wireless P2P
5/7/2013
17.876
3.876
21.6
Wireless AVMCU/MS
5/7/2013
22.398
4.807
21.5
Wireless Other
5/7/2013
200
12
6
466.627
77.225
16.5%
TOTAL*
ReportDate CallerSubnet PacketLossRate PacketLossRate
Max
2013-05-08
S4
0.417
0.645
ClassifiedPoorCall
CallerUri
CalleeEP
1
sip:[email protected]
MS1
2013-05-08
S4
0.289
0.543
1
sip:[email protected]
MS1
2013-05-13
S4
0.363
0.687
1
sip:[email protected]
AVMCU1
http://www.microsoft.com/en-us/download/details.aspx?id=36494
http://www.microsoft.com/en-us/download/details.aspx?id=39084
http://channel9.msdn.com/Events/TechEd
www.microsoft.com/learning
http://microsoft.com/technet
http://microsoft.com/msdn
UAType
Type of client
1
Mediation Server
2
AV-MCU
4
OC and Lync desktop client
16398
Lync Mobile 2013 for Windows Phone
16403
Lync Windows Store App
NetworkConnectionDetailKey
NetworkConnectionDetail
2
Ethernet
1
Wifi
0
wired