Bianca Yarde Atlanta, GA E: [email protected] T: (718) 551-7498 . . EDUCATION . Georgia Southern University B.A. Modern Languages Spanish Minor Public Relations Statesbo ro , GA USA . PROFESSIONAL EXPERIENCE . 421 Hookah Lounge – Atlanta, Georgia Hookah Girl Jan. 2016- May 2016 Making and cleaning hookahs. Serving hookahs to tables. Handling money. Serving Drinks. Being a Team Player. Serving in high-volume restaurant and bar. Being well-groomed. Being on time. Communicating with customers. Delivering great customer service. Fanatics Sports Bar – Atlanta, Georgia Bartender Jan. 2016- current Use of Boston and Cobbler shakers. Knowledge of drink mixing and stirring. Breaking down bar and setting up bar. Working in high-volume Restaurant. Being a team player. Serving food and liquor to patrons. Being able to multi-task. Maintaining cleanliness of bar area.. Her Campus Magazine GS Editor in Chief/Writer/Radio Personality Feb. 2014- May Building a portfolio. Managing Social Media Content and Pages IG, Twitter, Facebook. Handling ALL public relations. Booking venues for events. Hosting and organizing events and platforms. Creating and Starting a Radio Show on Campus 91.9 The Buzz. Hosting shows weekly and co-hosting on other shows. Performing live on radio. Recording and editing radio clips. Editing ALL content weekly and having all content meet deadlines. Hiring and managing a team of dedicated writers. Writing about things relevant to all young adults. Organizing weekly meetings. Multitasking. Excellent verbal and written communication skills. Problem solving and prioritizing. Being a team leader and team player. Rocks on the Roof- Savannah Bartender and Cocktail Waitress May 2013- Jan 2016 Previous Manager Roman Holoman 678-358-6930 Serving in a high-volume upscale, rooftop bar. Serving sections from 1-200+ people hourly. Being a team player. Knowledge of wines and bourbons. Being able to serve in a fast-paced environment. Serving cocktails. Making cocktails. Arrived to work on time, ready to work, neat, and well-groomed. Learned the names and personally recognized regular guests. Demonstrated a working knowledge of the Steps of Service. Took food and beverage orders from guests and enters orders in Aloha system. Maintained bottles and glasses in an attractive and functional manner to support. efficient drink preparation and promotion of beverages. Maintained cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas. Maintained clean service areas. Washed and sterilized glassware. Performed sidework at the beginning and end of each shift as required. Assisted the restocking and replenishment of bar inventory and supplies. Was ready and willing to assist fellow servers as situations arise. Maintained outstanding knowledge of the core menu, drink menu and liquor menu. and was able to answer guests' questions on the items. Monitored and observed guests' dining experience. Ensured guests were satisfied with the food and service. Responded promptly and courteously to any requests. Took payment from guests using any applicable gift cards, rewards card, discount or coupon. Responsible for the bartender cash drawer and all monies contained. Hooters of America- Savannah Hooters Girl/Bartender Jun 2010- August 2014 Being a team player. Entertaining Guests in a Fun Way (Hoolah hoops, songs, etc). Makes Special Occasions Memorable. Promotional Representation (Daytona, Foxy Boxing, Pageants, Golf). Community Outreach & Events Participation. Sales Generation, including Promotional Items & Merchandise ( Always being able to pick good sections because of my Upselling skills). Team Communication. Performed assigned tasks (side work, etc). Continuous development of food & beverage product knowledge. Responsible Alcohol Service (Never over served or served fakes or underage, or people without ID). Ensured proper sanitation and food handling. Food & Beverage Quality Assurance. Prepared, in uniform & Punctual for Shift (Came prepared for ALL jumpstarts and on time). Welcomed and Seats Guests in a Friendly Manner. Entertained Guests while Selling Merchandise (High calendar and store merch sales). Attentive & Friendly Customer Service. Visible & Available to Guests at All Times (Never had a walk-out). Responsible Cash Handling (Never came up short). Accurately Delivered Orders (Never had messed up tickets to upset the kitchen). . . SKILLS/LEADERSHIP . Fluent in English High Superior- Advanced Spanish Conversational French Advanced proficiency in Microsoft Office, Google Drive Advanced proficiency in Adobe Photoshop, Illustrator Possess strong analytical, organizational and decision making skills and able to handle multiple tasks simultaneously. Able to work in a fast paced environment with minimal supervision. Possess excellent written and verbal communication skills. Customer service oriented with strong interpersonal skills. ESOL 2013 – ’16 English/Spanish (Language) Tutor Weekly English tutor Her Campus Magazine GSU- ‘14- current Secretary, Public Relations Director, Beauty Division Creator, and Writer. Georgia Southern University Dept Foreign Languages Spanish Tutor ‘14-current Habitat for Humanity Treasurer ’11-13 .
© Copyright 2024 Paperzz