Summary from Autism Roundtable The purpose of this summary is to provide some notes and additional details regarding issues and concerns brought up during the Autism Roundtable held at the Pentagon on 12/3/14. This summary is from notes taken by Megan Miller, M.S., BCBA who was representing Navigation Behavioral Consulting, LLC and is also a member of the Behavior Analysis Advocacy Network. If you would like to discuss information in this summary, please contact Megan at: [email protected] or 850-348-5724. Information provided in each table is based on notes taken by Megan Miller and should not be construed to represent the Military Health System. Response to Provider Questions We greatly appreciate the time that the hosts of the meeting and representatives from the Defense Health Agency, Regional Contractors, and TRICARE took to listen to concerns from providers at the meeting. The information below provides a summary of questions and answers that took place during the meeting that are directly relevant to providers. Update on Changes Discussed at First Meeting Noted Question Noted Response What is timeline for updates to the The goal is to have the updated publication out Tricare Operations Manual? by the end of the month Will the RBT requirement be extended? The requirement for technicians to be credentialed as RBT is extended to 12/31/2015 Can families only access one model: sole No, families can access both types of service. If a or tiered? family is receiving sole they can change to tiered at anytime. Can there only be 1 BCBA on a case? No, there should be one BCBA responsible for the case but an additional BCBA can provide consultation when necessary. Can the language for discharge criteria be Yes, this is being changed in the updated manual. changed? What does “clinical necessity mean”? Will be clarified in the manual. How do you bill for team A CPT code for this is being included in the meetings/monthly clinics? updated manual for quarterly meetings. However, if more meetings are necessary it can be requested. Are there age limits? No minimum or maximum age How are authorizations being This will be clarified in the updated TOM. transitioned? Families currently receiving services will be grandfathered and do not need the diagnosis and assessment paperwork. Authorizations will automatically be issued for these families. If there are concerns about disruption of service should take to the Regional Contractor. If not able to Noted Question What is role of BCaBA? What does “significant mean”? Why do the treatment plans have to focus on certain domains? Is the supervision time for technicians per beneficiary? Noted Response solve, they are suppose to escalate the concern. When delegated by a BCBA and supervised by a BCBA, BCaBAs can develop treatment plans and provide supervision to technicians. Will be deleting this from policy manual. This language will be changed in the updated manual. Intent was not to limit to those domains. Yes. The supervision time is 5% minimum and a 20% maximum. If more than this is needed, should consider the sole model. Response to Provider Questions at Current Meeting Noted Question Why does the cost share not accrue to the cap? Noted Response - Per DHA, services under the tiered model are “not medical care.” - Other demonstrations under TRICARE do allow all costs to accrue to the catastrophic cap, including services and procedures are not proven medical care. Noted Action Being Taken -Will be analyzing data from RAND to make a decision. -Leadership expects to have an answer on this point by the next roundtable meeting. - Not intended to create a barrier to care. What is the standards of care upon a new diagnosis. Why is it taking so long to credential providers, -Waiting on data from RAND to determine how to move forward with this issue A Navy Developmental Pediatrician in attendance was able to confirm a minimum of 25 hours of ABA therapy is prescribed upon a new diagnosis along with other services, including speech, OT, and PT when indicated. -45-90 days is current -Will be reviewing this average process and staffing with the Noted Question especially in the North? How do we bill providers using the new program? Noted Response *There was discussion about how it is actually taking longer than this and there is no clarity for providers on how to submit providers with the new program. *There was discussion about how this taking so long, leaves families on wait lists for a longer time while waiting for providers to be credentialed. -Submitted for new CPT codes for BCaBAs and Technicians but that won’t happen yet Noted Action Being Taken Regional Contractors and determining how to make this happen faster. -A uniform workaround will be determined for all regions -South and West indicated that you bill under the rendering provider who provided the service for 1-1. If it is a technician, you bill under technician’s name; BCaBA, under BCaBA name; and BCBA under BCBA name. If BCaBA is performing tasks under supervision of BCBA such as supervision of technicians or parent training, you bill under the BCBA responsible for the case. Does supervision of technicians provided by a BCaBA count towards the minimum 5% requirement? Why haven’t claims been paid yet for CACD claims -North did not have an answer. Yes. This should be delegated by the BCBA responsible for the case and billed under that BCBA. The system should be updated by Friday. -Will look into why this is taking so long. Noted Question billed in October? Why are providers being told that only 1 BCBA can serve a client when operating under the same corporate practice? This is not beneficial to the client because standard of care recommends working with multiple providers for generalization. What outlet do we have for communicating issues we are experiencing with the implementation of the new plan? Noted Response Noted Action Being Taken -This should not be happening. -Will provide clarification to Regional Contractors. -If you have ideas about communication, email him: [email protected] -May set up a hotline. -Providers deserve better communication and this will get fixed. Additional Concerns/Questions The following section provides more detail about some issues that were brought up during the roundtable but did not allow for a long discussion. We are hoping that providing leadership and representatives from DHA and Tricare with additional information on some of these topics will continue to enhance everyone’s understanding of these issues. We are extremely grateful for the dedication of everyone to providing access for military families to top of the line autism treatment. If you have any questions about this information or would like to discuss any of these issues in more detail, please contact Megan Miller: [email protected] or 850-348-5724 Topic Role of multiple BCBAs Maximum supervision time of 20% Concerns Additional Information/Suggestions The information provided A doctoral level BCBA with during the meeting seems to extensive research and indicate that an additional practitioner experience BCBA can be used on a case made an excellent point when needed for additional during the meeting that consult. limiting the providers who can work with the child, This does not address our limits access to standard of concern that many providers care for the child. use a collaborative model where multiple BCBAs More clarification on this (working under the same issue is requested. corporate practice) may provide services to 1 child. This is done for a variety of reasons: logistics of scheduling, expertise of the BCBAs, input from multiple sources, and to promote generalization. Currently, there are no limits There is research to indicate to how much supervision that the more supervision a can be provided. It is child receives, the more important to note that many progress the child makes so providers actually lose it does not make sense that money during supervised this would be limited. sessions because they are billing for the BCBA but paying the BCBA and the tutor so when a higher amount of supervision is occurring, it is for good reason. Topic Concerns Additional Information/Suggestions Will exceptions to this be made? While we understand the intent here, this also limits the ability of the BCBA to make decisions that are best for the child. This limit seems arbitrary and does not coincide with published research. Cost shares A BCBA may determine that more supervision is needed for a variety of reasons such as: logistics of scheduling (the child may benefit from a BCBA but there is not one available to provide the hours needed so the decision is made to use a technician with heavy supervision) or the technician is newer to the field and requires more supervision and training. We understand that it is law to have cost shares but is it law to not allow them to apply to the catastrophic cap? How is data being collected on the families who cannot access care due to the cost limitations? ABA is an “emerging science” Is there someone we can refer families to contact when they aren’t able to afford services so that accurate data can be collected? Is there someone we can refer families to contact when they are only able to afford a low level of services so that accurate data can be collected? This comment was made The Association of several times during the Professional Behavior meeting. We are very excited Analysts and Autism Speaks that all stakeholders want to are well versed on this include ABA but also think it subject and can provide very Topic Concerns is appropriate to help disseminate accurate information regarding this topic. ABA is not an emerging science. The first study using behavior analysis with a child with autism was conducted in 1964. It was also noted that ABA does not meet TRICARE standards for evidencebased. This is contradictory to the court ruling in Florida regarding the medical necessity of ABA that ruled ABA is medically necessary, the court ruling in Berge vs the United States that ruled ABA is medically necessary, and other court rulings throughout the country. Most of the time this issue is brought to the courts and the evidence for and against medical necessity are weighed out by a third party not responsible for covering the treatment, it is ruled that ABA is medically necessary. This idea also contradicts findings and endorsements dating back to 1999 when the United States Surgeon General endorsed ABA as a treatment for autism. In 2009, National Autism Center’s Standards Project recognized ABA as the only treatment with sufficient evidence to constitute an Additional Information/Suggestions valuable resources to bring everyone up to speed regarding accurate information about Applied Behavior Analysis as a science and treatment for Autism. Topic Concerns Additional Information/Suggestions established treatment for autism. Additionally, ABA has been endorsed as a scientifically proven treatment approach by numerous organizations: American Academy of Neurology, American Academy of Family Pediatrics, American Academy of Pediatrics, American Academy of Occupational Therapy Association, American Speech-Language Hearing Association, Society for Developmental and Behavioral Pediatrics, Autism Society of America, National Institute of Child Health & Human Development, and National Institute of Mental Health. Credentialing providers We recognize the importance of a multidisciplinary approach but a double standard is clearly in place when Speech, OT, and PT are indicated as medically necessary for autism treatment but ABA is not. This is especially concerning when ABA has either met or is closest to meeting the standards discussed in the meeting when considering the different treatment options. This was discussed at length at the meeting but we are concerned that the Regional Contractors are not We hope to see this issue remedied quickly because it causes even more delays to accessing care for Topic Network Contracts from MHN Concerns providing timely and accurate information regarding credentialing. While we understand regional contractors are supposed to get discounts for network providers, we have concerns about how MHN is going about the new network contracts: 1. The maintenance of the network is extremely disorganized. We send in roster updates and it takes forever to get people credentialed and/or addresses are not accurate in the system. 2. They have not contacted all network providers about network contract changes. 3. The timing is not appropriate. We are already dealing with all of the changes from CACD and increased time and costs figuring out these changes. Providers are having to cancel sessions to figure out this new program and are now also expected to take a rate cut. 4. No benefit has been explained to us about Additional Information/Suggestions beneficiaries. In order to effectively build the bridge between providers, regional contractors, Tricare, and DHA, it is imperative to stop issues like this from happening. It is quite frankly amazing that providers are still working within the network and seeing Tricare families given the issues they have dealt with the last 3 years (delays in payment, delays in authorization to provide services, delays in credentialing, etc). Some providers have already stopped providing services to Tricare clients because of the uncertainty. NOW is not the time for MHN to try to change the contracts like this. Topic General Concerns being in network. Providers do not need referrals as most regions have long wait lists for services. 5. MHN is putting us in a position to either take a rate cut that we were told would not happen and is in direct contradiction to the Directive (found here) put out by DHA stating the reimbursement rates should continue to be the same as they were previously at $125/hr for BCBAs and $75/hr for BCaBAS OR put the cost onto our families who will have to pay a higher out of pocket rate if we decide to go out of network. 6. Current contracts state we will be reimbursed at 100% and there has been no clear reason given to us about cutting the rate as an addendum with the new program starting. We aim to provide the most effective services to our families. We would work for free if we could. We want to work with all parties involved to help fix the Additional Information/Suggestions Topic Concerns issues that have arisen and smooth out this transition. We are extremely grateful to the Authorization and Credentialing supervisors we have interacted with in the North Region who have worked to clarify some of our concerns. However, tricare ensured there would be a seamless transition and that is not happening. There is still time to turn this around. Please contact us and reach out to us as often as you need to in order to get updates about how this new policy is actually being implemented and what impacts it is having on providers and beneficiaries. We want to talk to anyone who will listen and can help make this new program the best program Tricare has ever created for autism treatment. Additional Information/Suggestions
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