Types of E-mail Set-up
1. White Label Everyone.net (not standard now- mainly older clients)
Settings in the domain panel
Red arrows – website related records
Green arrows – mail related records
YOU CAN NOW SET UP THE E-MAIL ACCOUNTS IN THE EVERYONE.NET
CONTROL PANEL – SEE SEPERATE INSTRUCTIONS Titled:EM2 - SETTING UP
EVERYONE
ONCE YOU HAVE SET UP THE E-MAIL ACCOUNTS IN EVERYONE.NET PANEL
AND CONFIRMED ALL OK – YOU CAN CONFIGURE OUTLOOK
Settings in Outlook
Incoming server is what IRUN advise – normally pop.yourdomainname ( as set in domain control panel)
Outgoing server is what IRUN advise – normally smtp.yourdomainname (as set in domain control panel)
Select ”More Settings” – check Outgoing Server is set as below
Then check that the Advanced settings are as below
2. Non-white Label Everyone.net - Configured at Domain Registrar (now
standard mail configuration)
At domain registrar
YOU CAN NOW SET UP THE E-MAIL ACCOUNTS IN THE EVERYONE.NET
CONTROL PANEL – SEE SEPERATE INSTRUCTIONS Titled:EM2 - SETTING UP
EVERYONE
ONCE YOU HAVE SET UP THE E-MAIL ACCOUNTS IN EVERYONE.NET PANEL
AND CONFIRMED ALL OK – YOU CAN CONFIGURE OUTLOOK
In Outlook
Select “More Settings”
Ensure “Outgoing Server” is configured as below
3. Non –whitelabel Everyone.net – Configured in Plesk (nameservers set
to what IRUN using)
In Plesk
YOU CAN NOW SET UP THE E-MAIL ACCOUNTS IN THE EVERYONE.NET
CONTROL PANEL – SEE SEPERATE INSTRUCTIONS Titled:EM2 - SETTING UP
EVERYONE
ONCE YOU HAVE SET UP THE E-MAIL ACCOUNTS IN EVERYONE.NET PANEL
AND CONFIRMED ALL OK – YOU CAN CONFIGURE OUTLOOK
In Outlook
In “More Settings” check Outgoing Server is Configured
Then check that the Advanced settings are as below
4. How Plesk is currently configured for Smartermail
In Plesk
Then check that the Advanced settings are as below
POSSIBLE TECHNICAL ISSUES WITH OUTLOOK
Everyone smtp not allowed by ISPs
Some ISPs do not allow you to use your own smtp servers on their broadband – ISPs such as Orange, some old
BT accounts, some Virgin accounts and others. So if you are sure you have set everything correct – and still the
user cannot send in Outlook but can receive – then this could be the reason.
Solutions
1.
2.
They contact their ISP and ask for the specific smtp configuration required to send e-mails on their
broadband. Note: normally these settings will only work when connected to their broadband. So
Orange settings will work on Orange broadband, but not on says BTs should the computer be used
elsewhere – therefore Orange users have to keep changing smtp settings n a laptop used in various
locations.
Use a third Party smtp such as Gradwell. Setting for Gradwell are as below.
Outlook Outgoing Server Settings to Reduce Spam blocking
When setting up Outlook the Outgoing Server (in More Settings) is normally set to use same settings
an Incoming server for authorisation. This is normally a default setting in Outlook.
However, we have had a customer who says that not all their e-mails get through t recipients (seem
to get blocked)
Everyone.net advise to try the following in this case.
Set the Outgoing server authentication to “Log on Using” then enter the username and password.
Username in Everyone.net is the users e-mails address and the password is the password set up for
that account (same as you log on the webmail and use to set up Outlook in the first place).