Dmytro Fedchenko
Dubai, al Sondos, bld 47. App 709
September 4, 1991
Mobile: +971527488052
E-mail: [email protected]
LinkedIn:www.linkedin.com/in/dmytro-fedchenko-516412138/
Summary:
An open energetic and self-motivated F&B professional with great experience of a 5 star hotel
customer service is currently looking for new directions and opportunities where he could apply
gained knowledge and skills and develop them.
Education:
Nizhyn Gogol State University, Ukraine 2009-2012. Faculty of foreign languages
Work experience
Supervisor
Center Cut Stake House. The Ritz Carlton DIFC. UAE
www.ritzcarlton.com/en/Properties/DubaiIfc/Dining/CenterCut
August 2016 – present time
- Leading the team of service professionals
- Ensure staff is working together as a team to provide genuine care and attentive service
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and
motivating and coaching employees
- Complete opening and closing duties of the restaurant including setting up necessary supplies
and tools, cleaning all equipment and areas, locking doors, etc.
-Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
-Complete variety of different inventories and stock and requisition necessary supplies.
Shift leader
Center Cut Stake House. The Ritz Carlton DIFC. UAE
www.ritzcarlton.com/en/Properties/DubaiIfc/Dining/CenterCut
September 2015 – July 2016
-arrange a floor plan and allocation for staff on a daily basis
-be on a top of operational process by checking guest satisfaction with service and food
-arrange training schedule for new comers train and support them
-build strong relationship and create Ritz Carlton Guest for life through the enlivening Three
Steps of Service
-provide personalized service and facilities to the guest
Waiter
Center Cut Stake House. The Ritz Carlton DIFC. UAE
www.ritzcarlton.com/en/Properties/DubaiIfc/Dining/CenterCut
November 2013 – August 2015
-build strong relationship and create Ritz Carlton Guest for life through the enlivening Three
Steps of Service
-provide personalized service and facilities to the guest
-genuine care through the anticipation each expressed and unexpressed guests needs
-deliver product and service excellence through continuously learning and growing
-engage in and champion Community Footprints: Social and Environmental responsibilities
-identify and take action to maximize revenue opportunities
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Other skills hobbies and activities:
Languages: native Ukrainian and Russian, fluent English
Experienced user of PC: MS Office, Internet.
Effective oral and written presentation skills. Good communication skills.
Valid UAE driving license and personal vehicle
BFH training, HACCP training, Fire safety training, First aid training.
Personal features:
Responsibility, accuracy, punctuality, dynamic, energetic.
References:
Ahmad Tobasi Qasim, Director of the restaurants.Ritz Carlton DIFC +971 55 559 2506