Managing Member Correspondence Preferences

Footy Tip
Member Management: Managing Correspondence Preferences
If your club sends out correspondence such as newsletters to your members, it is
possible to manage their preferences i.e. whether they receive / don’t receive
emails. However, note that with the Member Profile, members can manage these
preferences themselves.

If you are sending out these kind of emails to your members, it is important
that your members are either given information on how they may opt out, or
if your email provider allows for it, a ‘unsubscribe link’.

From your club’s Dashboard, use
the search bar to find the
appropriate member.

From the member’s Dashboard,
select the Unlimited Customs
Fields tab.

Select the appropriate tick box
that represents the member’s
communication preference.

Select Update Member.
Reporting Member Correspondence
You can use the reporting tool to display which of your members have opted out
of receiving communications from your club.

From your club’s Dashboard, select Reports.

Select the Members report type from the left hand pane, then select the
Advanced Member report.

Drag and drop the desired fields from the left hand columns into the Select
Fields box e.g. first name, age, email address.
o
Scroll down to the bottom of the page and expand the ‘Unlimited CFs’
column.
o
Drag across the relevant unsubscribe field.
o
Ensure that you filter the field to “Is not blank”. This will show all the
members that have opted to NOT receive correspondence.