BUSINESS CONTINUITY PLAN Plan it – Don’t Panic Your Business Name: Your Business Address: Business Continuity Management is: A planning process for all businesses, small or large, to help reduce the impacts caused by disruptions and emergencies that can threaten business survival. This document is your record of information and actions you can take to help you ensure your business is prepared for emergencies or serious business disruptions and can recover as quickly as possible afterwards. This Business Continuity Plan is the property of: Activation of this Plan is the responsibility of: This Plan was last reviewed on: This Plan was reviewed by: This Plan was last exercised / tested: Page 1 of 8 PLANNING ACTIONS List here the types of emergencies which could affect your business operations, we have given you a few examples to get you started Loss or disruption to your: Staff IT and Data Building (s) you work from Suppliers Customers Utilities Equipment EMPLOYEE CONTACTS List here the staff that you may need to contact to make them aware of an emergency or serious business disruption Contacts: Name Work Home Mobile Page 2 of 8 BUSINESS CONTACTS List here your key customers and suppliers; this will assist you to contact them in the event of an emergency or serious business disruption Client/Supplier Company Contact Telephone No. ALTERNATIVE CONTACTS / SUPPLIERS List here other businesses you could use in event of your normal supplier being unavailable Company Contact Name Telephone No. INSURANCE DETAILS List here your insurance provider(s) details Company Contact Name Telephone No. OTHER USEFUL TELEPHONE NUMBERS Company Contact Name Utility companies etc Maintenance Providers Page 3 of 8 Policy Ref. Telephone No. RECOVERY ACTIONS In this section pre-plan the actions you may need to take to get your business operating again RECOVERY OF ESSENTIAL BUSINESS RECORDS We have given you a few examples to get you started Business Records How will you recover the records? Identify any Computer records / data and location Diary alternative measures in place Back-up records held and stored at an alternative location Financial Records Critical paper records / information and location Consider preparing a grab pack of essential information (including this business continuity plan) Page 4 of 8 RECOVERY KEY EQUIPMENT NEEDED List here the essential equipment you may need to replace if lost, or if you had to move to an alternative site, we have given you a few examples to get you started Essential Equipment Critical IT records and Data Specialist equipment RECOVERY ACTIONS List here the essential actions you will take to keep your business operating; we have given you a few examples to get you started Recovery Actions Activation of Business Continuity Plan Inform and allocate actions to staff Inform key suppliers and customers and provide a recovery timescale Activate alternative suppliers, premise, equipment Review diary and customer commitments Advise insurance provider Page 5 of 8 Recovery Actions Page 6 of 8 RECOVERY LOG Use this to record of all the events, actions and decisions you have taken Date/Time Action Action By Complete Page 7 of 8 Notes Further information: Doncaster Council Business Continuity, including an electronic version of this template http://bit.ly/2j46L6n Business Continuity Institute http://www.thebci.org/ and https://www.gov.uk/government/publications/expecting-the-unexpected Page 8 of 8
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