TERMS AND CONDITIONS
RHB Now, Win Now Campaign
1. RHB Bank Berhad (Company No. 6171-M) will be referred to as “RHB”.
CAMPAIGN PERIOD
2. RHB Now, Win Now Campaign (“the Campaign”) will run from 15 March 2017 to 30 November
2017. (“the Campaign Period”)
3. RHB reserves the right at any time with prior notice to change the duration and/or the
commencement and/or the expiry dates of the Campaign Period.
ELIGIBILITY
4. This Campaign is open to all RHB Customers (“Eligible Participant(s)”) EXCEPT the following:
a. Permanent and/or contract employees of RHB Banking Group (including its subsidiaries
and related companies), including their respective immediate family members (parents,
spouse, children and siblings); or
b. Representatives and/or agents (including advertising agents, game vendor, and
Campaign management agents) who is directly involved in this Campaign.
5. The campaign is guided by the following requirements:
a.
b.
c.
d.
Activate RHB Now and remain active throughout the Campaign Period.
New RHB Now customers and remain active throughout the Campaign Period.
Current and/or Savings Account in good conduct.
Customers listed under “Non-Performing Loan” status for RHB loans and/or credit cards
are not eligible to participate.
e. Have made at least three (3) consecutive monthly online payments from the own RHB
Current and/or Savings Account to his or her own RHB loans and/or cards repayment via
RHB Now within the Campaign Period.
f. Have not used RHB Now for the past 3 months before the Campaign.
6. During the Campaign Period, eligible participant(s) who have performed any of the Transaction(s)
listed in the table below and have fulfilled Clause no. 5 would be automatically deemed to be
participating in this Campaign.
7. Eligible Transaction(s) as below:
Source Account
Own selected
Current or
Savings account
Destination Account
 Housing Loan
 Personal Loan
 Auto Finance
 Credit Card
Transaction
Platform
Minimum amount
RHB Now
No minimum amount required
CAMPAIGN MECHANICS
8. There will be three (3) Campaign Quarters (“CQ”) under this Campaign, which is as follows:CQ
Start Date
End Date
CQ 1
15 March 2017
30 May 2017
CQ 2
1 June 2017
31 August 2017
CQ 3
1 September 2017
30 November 2017
9. The Quarterly Prizes (“Reward(s)”) will be presented to the Eligible Participant(s) with the Eligible
Transaction(s) for each CQ. The Reward(s) are listed as follows:
Reward(s)
Category
Quarterly
Prizes
Reward(s)
Item
Oppo R9s or
equivalent item
Campaign Quarter
Campaign Mechanics
15 March 2017 –
31 May 2017

Ten (10) random Eligible Participants
per CQ who have fulfilled Clause no.
5 will be shortlisted to earn one (1)
contest entry to be eligible in the
running for the Reward(s)

Each new RHB Current and/or
Savings Account is entitled to one (1)
additional contest entry when his first
RHB Loan/Cards payment is made
via RHB Now within the Campaign
Period.
1 June 2017 –
31 August 2017
1 September 2017 –
30 November 2017
10. The Campaign’s contest entry(s) is tabulated as the following:-
Campaign Period
Campaign Quarter
Scenario(s)
A
B

Month 1
C
D





Month 3



Month 4



Month 2
Month 5
CQ 1
CQ 2

Month 6

Month 7

Month 8
Month 9
CQ 3









a. Scenario A – The Eligible Participant(s) made payments for three (3) times in three (3)
consecutive months from Month 1 to 9 since the Campaign was launched. Hence, he or she
is entitled for three (3) contest entries, which qualify for a one (1) time Quarterly Prize for
CQ1, CQ2 and CQ3 respectively.
b. Scenario B – The Eligible Participant(s) made payments for three (3) consecutive months
from Month 2 to Month 4. Hence, he or she is entitled for one (1) contest entry, which qualifies
for one (1) time Quarterly prize only for CQ2.
c.
Scenario C – The Eligible Participant(s) made payments for two (2) times in three (3)
consecutive months from Month 3 to Month 5 and Month 7 to Month 9. Hence, he or she is
entitled for two (2) contest entries, which qualify for one (1) time Quarterly prize only for CQ2
and CQ3.
d. Scenario D – The Eligible Participant(s) did not make any payment for three (3) consecutive
month. Hence, he or she is NOT entitled for any entries.
11. Each Participant is eligible to win only one (1) time Reward(s) throughout the Campaign Period.
Repeated winner for Quarterly Prizes are not allowed.
12. All Eligible Participant(s) shall bear the standard internet banking charges imposed for each
online transaction.
13. The winners (“Eligible Winner(s)”) will be determined through the campaign report extraction for
Reward(s) at the end of each Campaign Quarter.
14. The Eligible Winner(s) for the Reward(s) will be contacted by RHB Representative via the latest
telephone numbers furnished to RHB as shown in RHB’s records at any time during the office
hours from 8.45a.m. to 5.45p.m. on any working day.
15. Should the first attempt to call the Eligible Winner(s) failed, i.e., no reply, no service connection,
another two (2) attempt will be made within the next one (1) hour. Once all the attempts are
unsuccessful or the Eligible Winner(s) is not agreeable to participate in the Campaign upon being
contacted, the winners will be deemed as disqualified and RHB has the right to select the next
winner from the same listing.
16. RHB shall not be held liable in the event that the Eligible Winner(s) cannot be contacted for
whatever reasons.
17. All Eligible Winner(s) hereby authorize RHB to disclose or publish their names and/or the last 4
digits of identification numbers in the media, marketing or advertising materials for the purpose of
this campaign provided that RHB has obtained the winner’s consent.
18. The Reward(s) will be delivered to the Eligible Winner(s) address within ninety (90) working days
after the Winner(s) has been announced.
19. The Reward(s) given are not exchangeable for cash, credit, and other items or voucher in part or
full. The actual colour and sizes of the Reward(s) may vary from the images shown in the
advertisement.
20. Oppo Malaysia is not a participant or a sponsor of this Campaign.
21. RHB will not be liable for any delay, lost or unclaimed Reward(s) after 31 March 2018.
GENERAL TERMS & CONDITIONS
22. RHB decisions on all matters relating to the Campaign including the determination of Eligible
Participant shall be final. All Reward(s) are not transferable and subject to the terms and
conditions stated herein. No correspondence, queries, appeals or protests shall be entertained.
23. RHB reserves the right to disqualify all entries from any participant in this Campaign and prohibit
that person from further participating in this Campaign in the event that there is a suspicion that
the participant tampered with or benefited from the tampering regulations of this Campaign or the
Terms and Conditions stated herein.
24. RHB reserves the right to cancel, terminate or suspend the Campaign. Any cancellation,
termination or suspension of the Campaign by RHB shall not entitle the Eligible Participant to any
claim or compensation against RHB for any loss or damage incurred by the Eligible Participant as
a direct and indirect result of such cancellation, termination or suspension. RHB shall provide
prior notice either by sending secured messages to the Eligible Participant or displayed at RHB
websites and/or other means of communication that may be deemed appropriate by RHB.
25. RHB’s decision is final and no correspondence disputing RHB's decision will be entertained. RHB
reserves the right at discretion provided that RHB has given notice of twenty one (21) calendar
days to vary, delete or add to any of these Terms & Conditions from time to time either by sending
secured messages to the Eligible Participant or displayed at RHB websites and/or other means of
communication that may be deemed appropriate by RHB. If any future modifications of these
Terms and Conditions are unacceptable to the participants, they should discontinue any further
participation on this Campaign.
26. RHB reserves the right provided that RHB has obtained the Eligible Participant’s consent to
publish or display the name and the last 4 digit of identification numbers of the Eligible Participant
for advertising and publicity.
27. RHB shall not be liable for any default in respect of the Campaign due to any act of God, war, riot,
strike, lockout, industrial action, fire, flood, storm, technical or system failures or any event beyond
the reasonable control of RHB.
28. All Reward(s) are non-transferable to any 3rd party, non-negotiable and non-exchangeable for
cash or credit of any kind, in part or in full.
29. In the event of any inconsistency between these Terms and Conditions and any other brochure,
marketing or promotional materials relating to the Campaign, these Terms and Conditions shall
prevail.
30. By participating in the Campaign, the participant(s) agree to be bound by the Terms and
Conditions.