POSITION DESCRIPTION
Prepared: August 2015
POSITION TITLE:
Facilitator
DEPARTMENT:
Learning & Development
LOCATION:
Parkville
POSITION REPORTS TO:
Manager, Consultancy & Learning
POSITION SUPERVISES:
Nil
PURPOSE OF POSITION:
This position contributes to the Alzheimer’s Australia mission through delivering high quality dementia education to
aged care workers, health professionals, community groups, organisations and health professionals. This
education is accredited and non-accredited and delivered across the state.
POSITION PARAMETERS:
This position involves the delivery of both accredited and non-accredited education in metropolitan and rural areas
of Victoria and may also involve attending events such as conferences and expos on occasion. The role requires
excellent communication, organisation and problem solving skills as well as the capacity to show initiative and work
effectively with other members of the team. The position is also expected to contribute to the ongoing review and
updating of Learning & Development education programs. A flexibility to deliver a wide range of health professional
education programs would be highly desirable.
POSITION OBJECTIVES
1.
General Organisational Items (applying to all staff)
1.1
To be able to describe the organisation’s Vision, Mission, Aims and Services.
1.2
To assist in the positive promotion of the organisation and its services in all contacts with the
community and stakeholders.
1.3
To assist in the dissemination of the organisation’s message to the broader community, to enhance
the community’s understanding and acceptance of the needs of people with dementia and their
families and carers.
1.4
To recognise the values of the organisation and participate in building a team of high quality staff
and volunteers.
1.5
To participate in the organisation’s general and policy development.
1.6
To act in accordance with the organisation’s policies and procedures at all times.
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2.
Independent Position Responsibilities
Work co-operatively and collaboratively with the Manager, Consultancy and Learning and others in the
team to:
2.1
Deliver accredited and non-accredited education programs consistent with the learning outcomes
and objectives and other requirements of the education program in both metropolitan and rural
areas of the state.
2.2
Participate in the development and delivery of consultancy services to service providers as
required.
2.3
Participate in the review of existing and the development of new courses as required.
2.4
Provide information advice and assistance to colleagues in relation to the effective operation of the
Learning & Development team.
2.5
Participate in ongoing professional development aimed at continually improving quality service
provision.
2.6
Assist with the management of courses in relation to participants, venues and resources, with the
support of administrative staff.
2.7
Ensure education is delivered to the highest standard, and that participants are supported to
achieve optimal outcomes.
2.8
Ensure that all appropriate data collection and record keeping occurs, consistent with program
guidelines, Australian Skills Quality Authority and other requirements.
2.9
Provide advice and assistance that promotes continuous quality improvement for the Learning &
Development department specifically and for the whole organisation generally.
2.10
Work with interpreters when delivering education to culturally and linguistically diverse community
groups.
2.11
Attend and promote programs and services at a range of events as required.
CONDITIONS OF EMPLOYMENT:
Terms of engagement are specified in the Alzheimer’s Australia Vic & Health Services Union Enterprise Agreement
2012. Copies of these documents are available in the organisation’s Library.

A six month qualifying period applies to all new incumbents.

Salary packaging is available to eligible employees.
AWARD CLASSIFICATION:
Facilitator: Grade 2 (depending on qualifications and experience)
QUALIFICATIONS:
Tertiary qualifications in an appropriate field and educational qualifications to a minimum of Certificate IV in
Training and Assessment or diploma level or higher in adult education for accredited programs.
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KNOWLEDGE AND EXPERIENCE:
1. Experience in facilitating effective learning environments for adults.
2. Experience in the health/welfare/aged care/disability sectors with experience delivering education to
Registered Nurses, Enrolled Nurses, Personal Care Workers and allied health professionals.
3. Familiarity with the dementia competency and Certificates III & IV in Aged Care Work or HACC would be well
regarded.
4. Familiarity with community care, residential aged care, health and disability settings across the continuum of
care would be advantageous.
5. Computer literacy across a range of Microsoft applications.
PROFESSIONAL ATTRIBUTES:
The professional attributes described below compliment and support Alzheimer’s Australia’s National Vision,
Mission, Values and Aims;
At AAV, we believe that leadership and values are inseparable. We each have the capacity and opportunity to
demonstrate leadership at all levels of the organisation whatever our role, guided by a shared commitment to:
Mutual Respect
…we all have a unique and valuable contribution to make
Honesty
…openness, transparency and the preparedness to speak up
Good will
…generosity of ‘spirit'
Personal Accountability
…we each own our personal contribution and responsibilities
Courage
…challenging ourselves to do better
Integrity
…acting consistently with our shared values
Collaboration
…great benefit is derived from collective endeavors
Continual Improvement
…being open to ideas and addressing weaknesses
Humility
…embracing opportunities to learn from our mistakes
Collegiality
…coaching and supporting each other to achieve our full potential
PERSONAL ATTRIBUTES:
1. A personal commitment to the Mission of the organisation.
2. Standard of personal presentation maintained in accordance with the role.
3. A commitment to the delivery of high quality Education programs.
4. Highly developed interpersonal skills.
5. Highly developed organisational skills and good attention to detail.
6. Willingness to meet the broader needs of the organisation while meeting the specific objectives of the role.
7. Willingness to work cooperatively and collaboratively with the Learning & Development team and with the
organisations staff, volunteers and clients.
8. An empathy and concern for people with dementia and their carer/s.
9. Willingness to travel to rural and regional Victoria to deliver education.
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KEY SELECTION CRITERIA:
(Each of the criteria must be addressed by the applicant, inclusive of supporting evidence)
1. Knowledge of dementia and its impact on the person with dementia and their families and friends.
2. Tertiary qualifications in a relevant discipline.
3. Certificate IV in Training and Assessment.
4. Demonstrated capacity to delivery high quality presentations.
5. Experience in delivering and evaluating education programs for adult learners.
6. Communication and presentation skills.
7. High level organisational and interpersonal skills.
8. Ability to work as a member of a team.
9. Familiarity with dementia competency and Certificates III and IV in Aged Care Work or HACC would be well
regarded.
ADDITIONAL REQUIREMENTS:
The (prospective) employee will be required to:
1. Maintain a current driver’s licence.
2. Provide evidence of entitlement to work in Australia, the maintenance of such entitlement being critical to
continuance in the role.
3. Undertake a Police Check prior to being offered the position.
4. Be flexible in work hours at times to meet the reasonable demands of this position.
5. Be willing to undertake regional travel as required with the position which may also involve staying overnight.
KEY PERFORMANCE INDICATORS:
(These will be formally determined with the employee.)
SIGNATURES:
The employee’s signature indicates:

That the employee has read, understood and accepted this Position Description.

That the employee is not aware of any condition (physical or psychological) which may negatively impact
on his/her ability to carry out the duties as described.
Employee:
Manager:
Name: __________________________________
Name: ________________________________
Date:
Date: ________________________________
__________________________________
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