Leadership Styles Activity Objective: To recognize that a good leader uses all three styles of leadership: authoritarian (autocratic), participative (democratic), and Laissez-Faire (free reign). Time: 60 Minutes Instructions Divide the class into small groups (3 to 4 learners). The first exercise is to help the learners recognize the three leadership styles. There are no correct answers. Each individual must realize that each person reacts differently to certain situations. But the goal is to act like a leader for that situation. After they have completed the first exercise, gather the small groups back together and have them work alone on the second exercise. It is a reflection period on the past to determine what leadership style was used and if a different style would have been better. After about 20 minutes have them discuss their reflections. Exercise One Listed below are some scenarios of different leadership styles. Determine what style is being used, and then discuss if it is correct for the situation or if a different style would work better. Helpful hint - you have probably been in a similar situation... what was your reaction to that style at the time? 1. A business major is leading a team of research scientist working on new ways to use plastic. Although the team discusses the merits of each ideal and project, she retains the final decision making authority. 2. A new supervisor has just been put in charge of the production line. He immediately starts by telling the crew what changes need to be made. When some suggestions are made, he tells them he does not have time to consider them. 3. A construction crew has worked together for the last four years with very little change-over in personnel. They always vote whenever a decision has to be made on how to proceed with the project. 4. The owner of a small electronic store starts every day by telling the three employees what has to be done and how to do it. 5. An inspection line has no supervisor. They are expected to have the correct staffing, procedures, and expertise on each shift to ensure no defective parts gets pass them. 6. A new squad leader is just assigned overseas. She immediately calls her squad together for a meeting and asks for their ideas and input on an upcoming field training exercise. 7. There are seven people on a special project team and each individual is from a different department. Although a leader was elected, for a decision to pass it must have the approval of each individual. 8. A small department performs the same functions every day. To get information out, the supervisor sends it by email or voice mail, very rarely is a meeting called. 9. A forklift has its forks raised in the air to put some material in the racks. An employee darts under the forks (safety violation) so he can get back to his work-station in time. The supervisor tells him very sternly not to ever do that again and notes it in his log. 10.A project is running late. The manager puts out a course of action to take to try to put it back on track. Later that week she calls a meeting of all supervisors and key players to create a strategy to keep the project running on schedule. 11.A manager is working on the budget. He is told to get a hot project running immediately. He calls his staff together and explains the project. He then tells them to get it up and going while he completes the budget. 12.A newly hired supervisor is not allowed to make any decisions unless it is approved by the manager first. Exercise Two Below each of the statements, write some comments about it, such as: did it work, could a different style have worked better, how did the employees feel about the decision, did everyone learn from that style and what did they learn, which style is easiest to use (why?), which style do you prefer the leaders over you to use (why?). http://www.nwlink.com/~donclark/leader/styles.html LEADERSHIP Pat Dennison, academic consultant (Additional Information for Lecture with Power Point) Qualities of Leadership 1. A leader respects the rights and dignity of others He/she realizes that every person can make worthy contributions. 2. A leader is willing to accept responsibility, to do his/her part through work within the group. 3. A leader is able to work and get along with other people in a friendly and peaceful manner. He/she must be straightforward, agreeable, and industrious. 4. The leader praises where praise is due and has sensitivity to the basic trends and moods of the group. 5. A leader is able to communicate thoughts and feelings in a clear and understandable manner, as well as to verbalize the ideas of the group. 6. A leader is well informed on natters which concern the group, and arrives at a Decision only after he/she has an opportunity to secure and study pertinent information. 7. A leader is self-confident. He/she possesses integrity and also shows trust for fellow group members. 8. A leader is optimistic and enthusiastic, believes the group action can overcome obstacles and solve problems, and works within the group with zest and enjoyment. 9. A leader is open-minded, does not claim to have all of the answers, seeks the opinions of the group, and accepts or supports them if they seem best for the group. The leader must be willing to compromise and encourage group members to do so also when it is in the best interest for the group as a whole. 10. A leader has strength of conviction. He/she will take a stand and be counted, yet be convinced otherwise if evidence is presented that indicates the he/she is in the wrong. 11. A leader will show initiative in getting the group started through sound and careful planning. He/she proceeds with the group discussion with knowledge rather than reckless abandon. Remember, "Failure to Prepare is Preparation for Failure." Besides the previous qualities the leader should also: Have a neat, clean, appropriate appearance Be Adaptable/Flexible Be on Time And above all a leader must CARE. Have a Spirit of Service Be Honest - Loyal - Humble Admit mistakes Learning to Lead The best way to learn leadership is to experience it. This does not mean to dominate. It means to desire to serve, to achieve goals, to leave things better than they were at the start. Steps to becoming a good leader include Study the qualities of recognized good leaders. Select a role model and copy that person's leadership style and characteristics. Study oneself, identifying strong and weak points Develop oneself as a good follower and learn to obey as well as command Learn about groups in general and what "makes them tick" Follow a definite plan of training and improvement in leadership Communicate Like A Leader Communication involves speaking, writing and listening. Communication can provide credibility for the leader and the opportunity for others to determine his/her competence. trustworthiness. strenoth. and understandino. Those who appear competent come across as informed, experienced and qualified. Leaders are trustworthy when they seem fair, reliable, honorable, and honest. Strength comes from presenting a bold, dynamic, assertive, and active manner. Understanding leaders share other's ideas and values. Speaking like A leader . Think before you speak . Be unique . Be understood when you speak Speak slowly and loud enough Enunciate each word clearly, don't mumble Vary voice level, avoid monotone Speak directly to audience, maintain eye contact . Know how you look when you speak to others . Habits to break Monotone, "ers," "ahs," "ya know," "right," "okay," "you understand" Hard to pronounce words, if you use them -Practice . Use simple language Don't talk above your audience or .below them. Keep your ego in check. Never talk boastfully about yourself . Relax and relieve tension . Create impact -" Use hand gestures effectively Emphasize important words and phrases Paint word pictures Use facial expressions to transmit appropriate feelings Listening Like A Leader Effective listening will project an image of interest and this will motivate members to become more productive because they are more committed to an organization that is interested in them and their ideas. Listen to the complete message and then determine the meaning Ignore distractions and concentrate on the message. Don't formulate a response while still receiving the message Listen to feelings expressed by the speaker Respond to communication being transmitted Confirmation Use when you feel you understand exactly what was said and why it was said. Restate what was said in your own words. Jane: "It's not that I don't want to become a member of HOSA, but with all the other responsibilities I have, I just don't think I can join this ear." .Calvin: "Am I understanding you to say that you want to join HOSA, but feel you don't have time due to your other responsibilities?" Clarification Use when you don't understand or you're not certain of the speaker's motives. Clarification responses: "Yes, could you tell me more?" "Why do you think that?" "Gh?" "Pardon me, but I don't believe I understand?" Buildinq Acknowledging the worth of a member's idea and building on it to make it more feasible to implement. Calvin "I think we should collect can for Habitat for Humanity." Caity: "That's a good idea. Let's see if we can have a can drive at school" "Maybe we can check with other schools in our area to see if they will help us." Jason: Crediting - Giving recognition for a specific idea or a specific performance This serves as a motivator to repeat the behavior in the future. "Give positive strokes. Writing like A leader The spoken word is appreciated; however, when a person takes the time to write "the words," the impact is forever. The spoken word can be forgotten but the written word may likely be kept in files or scrapbooks forever. Avoid the use of "I" as much as possible, especially at the beginnings of paragraphs. Use inclusive pronouns. The use of "we," "our," "you," "your," and "us" include the reader in the letter. The more involved the reader becomes the more effective the letter. Make your message personal. Refer to something that applies to the reader if possible. Use correct spelling and grammar. Proofread. Use professional grade stationary. Catch the reader's interest in the first paragraph. Make the message concise. Eliminate wordiness and vague statements Practice good handwriting. Neat, clear, and easy to read, not too large and not too small. Never use pencil. Use black or blue ink. Be timely. Respond within a few days after the project or event. Apply proper postage. looking like A leader The Power of Appearance The appearance of a person is a major contributor to his or her power to influence the audience. Even though beauty may be only skin deep, the world judges you upon your appearance. The exterior you show to others will determine to a great extent the power you will enjoy in influencing your audience. Unfortunately, the world is much more influenced by "appearances" than the "realities." For those who want to project a more attractive appearance, it is much easier to chance the outer-self that it is the inner-self. You appearance can be altered by purchasing those symbols that suggest to your audience the image you want. A person who wants to project the image of success or power should not wait until he or she achieves the status sought before he or she dresses differently. It is a common mistake to wait until a person achieves a sought after position before he or she dresses befitting the position. Dress, now, the way you want people to perceive you and treat you. If you dress like a slob, don't expect people to give you the status or respect you want and need. First Impressions In 30 seconds people will decide on your Educational level Personality Trustworthiness . Social heritage Career success Sophistication Sense of humor You are what you wear. In a business setting people first notice Clothing Face Hands Shoes The care taken in your appearance indicates the care taken in your position In face to face encounters 7% of impression comes from verbal communication (what you say) 38% of impression comes from vocal tone, pacing, and inflection (how you say it) 55% of impression comes from appearance and body language (how vou look) Since we do not get a second chance to make a good first impression and this may be the only impression we get to make we need to learn how to make good impressions. A HOSA conference presenter shared this method of making good impressions. You can always make a positive 1st impression by using GNAP Greet use your head use your hands, and smile Name use your first name and last name Affiliation, use your school. HOSA or Health Science Proqram to give you credibility Position or Purpose, Let's people understand your reason for asking for their time and projects confidence (Example) Hello - Extend hand - Smile. I'm Suzy Sunshine, a member of HOSA and I'm helping my chapter collect aluminum cans for Habitat for Humanity. If you don't already recycle we would like for you to help us help needy families in our community to have a home of their own.) Appearance A good appearance shows self-respect and may help one earn the respect of others. Example: Teachers, Ministers, President Dress code: Hospital employees IBM employees The right appearance can make an individual seem more interesting, poised, and sociable. Professional Image Tips Keep clothes neat, clean and conservative Wear appropriate clothes Wear clothes that fit well Keep shoes conservative, shined and heels in good condition Keep fingernails clean and well-groomed Keep hair style conservative and easy to manage No visible body piercing except conservative ear piercing for women Well-brushed teeth and fresh breath Minimal jewelry Minimal cologne or perfume No body odor Body Language Appearance includes body language. You can tell a lot about a person just by looking at them. Consider the following: Body Language Tips Never slouch. Keep the knees straight, hips tucked under and chest held high Keep head held up, chin parallel to the floor, shoulders relaxed Work to overcome nervous mannerisms Smile Be friendly Acting Like A Leader leaders are constantly in the spotlight. They are watched and judged by their actions. leaders are expected to present a positive image at all times. Show respect for the rights of others Be courteous Respect the property of others Speak moderately Behave conservatively Keep personal opinions out of your professional life Use common sense and discretion Be on time Respect the opinion of others Observe rules and regulations Ask for help when you need it Set a good example for others Offer assistance One of the most important traits a leader can demonstrate is the ability to work with and get along with others. Getting Along With Others Think before you speak Speak calmly and persuasively Always keep your promises Take every opportunity to say kind and encouraging words Praise individuals for good work Show interest in the work of others Be cheerful Keep an open mind Never gossip Ignore negative comments about yourself and others Don't call attention to yourself Good manners are one mark of a professional. Manners were not created to make people uncomfortable but to help them to do the most sensible and considerate thing. The follow suggestions will help one mane a good impression. Professional Etiquette (also see handouts on business and restaurant etiquette) Meeting People . Make an effort to meet people wherever you go . Take the initiative, introduce yourself . Know how to make proper introductions . Make a special effort to remember names . Develop a firm handshake . Be a good listener . Be a good conversationalist Travel Etiquette . Tipping is common courtesy If someone at a hotel, restaurant, airport, or taxi provides assistance, tipping is expected Be conscious of a roommates' needs and respect their privacy When staying in a private home, respect the host's customs for meals and bedtime Pick up after yourself. (The hotel staff and hosts in private home shouldn't be treated as personal servants) Write thank-you letters Respect your elders Table Etiquette Formal When dinner is announced, proceed to your seat immediately Stand behind your seat until the signal to be seated is given by the host Watch the host for the signal to begin eating Never refuse to sample food served, a beverage may be politely refused Unfold your napkin and place it across your lap Use eating utensils properly Use discretion and courtesy at all times Informal dining demands much of the same respect a formal dining. Use your discretion. Avoid drawing attention through poor manners or obnoxious behavior. This will only result in negative impressions of you and the organization you represent. HOSA Officer Application Name___________________________________________ Office Seeking_________________________________________ List the qualifications which you feel you now possess for this office If elected to an office would you be willing and able to occasionally stay after school to work on HOSA projects and fulfill the duties of your office? Are your grades sufficiently satisfactory to enable you to fulfill an office and devote time to HOSA? Why do you want to be an officer in the HOSA chapter? What could you do to make the chapter a better one? How would you get more people involved in chapter activities? What goals or activities would you like to see HOSA accomplish this year? • I hereby agree to be familiar with the duties of the office for which I am offering myself as a candidate. If elected to an office in the _________________chapter of HOSA, I agree not to make myself a candidate for office in any other school organization whose duties would conflict with those of HOSA. I understand there will be expenses involved (uniform, conferences, etc.) and I will be personally responsible for these expenses. Signature of Applicant_____________________________________ Date
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