Personalisation: choice and control

Housing Horizon Scanning
May 2017
Darren Welsh
Director of Housing
On the horizon
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National Housing Manifestos 2017
Housing White Paper
Levy for housing association Right to Buy
Homelessness Reduction Act – April 2018
At a glance
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12,000 council homes
10,000 households on the housing register
2,377 households in temporary accommodation
£190m capital programme
HRA at borrowing maximum/cap
Areas of strength
• New teams brought in to build capacity
in key areas, such as Housing Solutions
and Leaseholder services
• Areas of high performance and
performance excellence, such as
income maximisation and gas servicing
• New programmes of work now
successfully up and running and
delivering, such as council new build
• Government funding achieved to
support programmes such as £1m for
the Marlowe Road energy network
Areas for development
• Strategic focus and leadership
• Council integration and wider
corporate working
• Modernisation, including digital
agenda and mobile working
Commercialisation, Programme
management and pace
Succession planning to reduce reliance on
interim managers in key roles
Corporate visibility
Challenges
• Temporary accommodation reduction
• Homelessness Reduction Act 2017
implementation
• Leaseholder major works billing
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Restructuring
Housing
estate regeneration
has commenced
• Maximising the spend of Housing 141
receipts
• Constructive engagement with the wider
social housing sector in the borough
Housing Transformation Model
Leadership
Staff
engagement
Decision
making
Innovation
and creativity
Networks and
Relationships
Leadership
and Culture
Effective
partnerships
Resilience
planning
Strategy
planning
Internal
resources
Unity of
purpose
Change
Ready
Leveraging
knowledge
Breaking silos
Priorities
Campaigning council
- Flagship research study: Housing for Young People
- Housing conference
- New strategy: Partnership Delivery Plan
Service redesign
- Build capacity and resilience and skills base
- Digital offer
- Broaden engagement e.g. fun days and film
projects for young people
Housing supply
- HRA sites register
- Estate regeneration programme refresh
- 5 year pipeline
- Multi-channel delivery, including WFDL
Innovation and making a wider corporate contribution
- Investor backed acquisitions programme
- Specialist housing provision
- Maximising re-commissioning gains for
community benefit e.g. local labour and
apprenticeships on repairs contracts
Excellence as a Social Landlord
• Maximising income and raising performance
in key areas, such as repairs