Compendium of ASURA Survey Data
Contents
Summary Data for Never Joined ..................................................................................... 1
Lapsed Member Survey .................................................................................................. 6
Member Plus Cohort Survey Results ............................................................................ 12
Complete Member Survey ......................................................................................... 12
Summary Tables and Plots for Those Not Receiving ASURA Emails ....................... 37
Gender Cohort Summary Tables and Plots ............................................................... 41
Retirement Date Cohort Summary Tables and Plots ................................................. 60
i
Summary Tables and Comments for Never Joined Survey
Summary Data for Never Joined
Question 1 - ASURA would like to know where you heard about ASURA (please mark
all that apply):
Response
Percent
Response
Count
I heard about ASURA in a letter from ASURA.
59.2%
29
I heard about ASURA at ASU’s retirement planning
meetings and publications.
57.1%
28
I heard about ASURA by word of mouth.
8.2%
4
I don't remember.
8.2%
4
I heard about ASURA from an ASU event or news
article.
6.1%
3
I don't really know anything about ASURA.
6.1%
3
I heard about ASURA from ASURA’s website.
2.0%
1
Answer Options
I heard about ASURA in "Prime Times", ASURA’s
2.0%
newsletter.
answered question
49
skipped question
0
Other (please specify)
No Comments
1
1
Summary Tables and Comments for Never Joined Survey
Question 2 – I have not joined ASURA because (please check all that apply)
Response Response
Answer Options
Percent
Count
I cannot or would not take advantage of the seminars,
48%
19
events, and travel that ASURA offers.
I haven't heard about the free introductory year.
30%
12
I don't know anyone who is an ASURA member.
28%
11
I don't see the benefit.
I was not aware of ASURA's monitoring of existing health
insurance programs for University retirees, to provide the
best possible health insurance coverage for its members.
I was unhappy with ASU when I retired, and didn't want to
be part of anything “ASU”.
28%
11
25%
10
25%
10
I was not aware of ASURA's programs of advocacy for
retirees with ASU.
23%
9
I was not aware of ASURA's programs of advocacy for
retirees with the state legislature.
20%
8
I was not aware of ASURA's programs of advocacy for
retirees with the retirement agencies ADOA & ASRS.
20%
8
13%
40
9
5
I think the dues are too high.
answered question
skipped question
Other (please specify):
Responses sorted by topic
1. Busy
a. Too busy at this time.
b. I have been working on projects that I was unable to do prior to retirement.
c. I have not had a moment in my first year of retirement to even clean out 1
drawer! So, yes, in time when my life is in order I'll be in touch,
2. Dissatisfied with ASU
a. I was glad to leave ASU and don't feel that I want to participate any more than
I have to with any ASU program
b. After 11 years of perfect reviews, my contract was not renewed. Very
troubling!
3. Nothing to Offer or Don’t Know What is Offered
a. I don't know what you offer (seminars, etc.)
b. I am not a joiner and have an aversion to these types of groups.
c. I'm not convinced of the benefit
d. I do not have retirement benefits of health insurance through ASU or the
State of Arizona, so the advocacy is not helpful to me.
4. Still Working
a. I work at ASU and am not considering retirement at this time.
2
Summary Tables and Comments for Never Joined Survey
b. I was retired from ASU for only a month before behind rehired at ASU.
c. I am not retired - I retired early and returned to work 6 mos. Later
d. Also work 16 hrs. 2 days a week
5. Other
a. I am living in Seattle now with occasional visits to Arizona.
b. My 80 yr. old mother lives with me. Perhaps sometime in the future I can
participate
3
Summary Tables and Comments for Never Joined Survey
Question 3 – I might join ASURA if:
Answer Options
Strongly
Disagree
Neutral
Strongly
Agree
Rating
Average
Standard
Deviation
I have more time to take advantage of
what ASURA offers
2
3
7
10
10
3.72
1.25
The dues are lowered to $20 or less
per year
4
2
10
10
6
3.38
1.24
6
1
2.86
1.17
Someone I know, like, or admire
encourages me to join
4
4
13
Responses sorted by topic
1. Still Working
a. Will join when I retire
b. I am an active ASU employee.
2. Other
a. If I saw a benefit.
b. Am currently interested but very busy!! Thanks
c. If programs/seminars were offered close to my home (polytechnic).
4
Summary Tables and Comments for Never Joined Survey
Question 4 - Please supply any comments you have that could help us do a better job
of recruiting and serving retirees
Responses Organized by Topic
1. Busy
a. I retired from ASU to have more time for "Me". Don't or won't take time from
"Me" to join this organization. Simply do not have the time to join!!
b. I'm not ready to join--I'm busy with other interests.
c. I am unable to commit time or money at this time, however may at a future
date.
2. Still Working
a. While I retired in December 2011, I have been employed full-time with a firm
in Tempe and I am continuing with my research interest. When employed I
have very little personal time. When I retire completely, I will join ASURA.
Please contact with if you have further questions. Howard Nelson.
[email protected]. 480-213-2162 (mobile)
b. I returned to full-time employment with ASU the end of 2013. I think you
could send out monthly news to our e mails. You would keep the ASU
retirees in the loop and encourage them to join. The e mail would cost only
the set up time and energy. I also would like to know if you are still interested
in collecting & selling text books, etc.? If only the working faculty and all
depts. knew that you would collect the books and use a service to make $.
[email protected]
3. Nothing to Offer
a. I don't know anything about it.
b. My retirement is thru IAA/CREF and investments; my health care is Medicare.
No value added - but it is good that you work for those with other benefits.
c. I think ?? ?? are doing a great job and I can't see myself doing any better.
4. ASURA Issues
a. How do I join?
b. Perhaps assign a personal sponsor to check in with each retiree as in my
case, of about 3 years after retirement. Thank you!
c. I don't see retirees from Fac Man being a part of your Association.
d. I think you are doing a fine job of reaching out.
e. One of the problems is parking. If I come to campus it costs $2.00 an hour to
ark in visitor parking at Fulton or PS1. I would like to attend seminars and
lectures but parking is a definite problem. Let me know about meetings etc. I
will try to attend if possible. Richard Lemon.
5. Other
a. I disliked the planning meeting, not AU. I graduated from ASU twice and was
staff for 30 years. The planning meeting was poorly run and full of
misinformation. After a certain point I just tuned it all out. I was not impressed
by the fly-by, brief presentation from ASURA.
b. Arrange for ASU to have 50% discount prices for retired faculty at ASU
games and Gammage events
c. I live in Dewey, AZ.
5
Summary Tables & Comments for Lapsed Member Survey
Lapsed Member Survey
Question 1 - I originally joined ASURA because (please check all that apply):
Answer Options
The dues were reasonable and I thought it would be worth
giving it a try.
Response Response
Percent
Count
51.9%
28
I wanted to take advantage of ASURA's monitoring of existing
health insurance programs for University retirees, to provide
the best possible health insurance coverage for its members.
44.4%
24
I wanted to lend my support to ASURA’s efforts to advocate
for retirees with the state retirement programs (ADOA &
ASRS).
38.9%
21
I wanted to lend my support to ASURA’s efforts to advocate
for retirees with ASU.
38.9%
21
I wanted to lend my support to ASURA’s efforts to advocate
for retirees with the state legislature.
35.2%
19
ASURA seemed like a good way for me to stay in touch with
former colleagues from ASU.
35.2%
19
I thought ASURA would provide me with useful information.
35.2%
19
ASURA offered seminars, events and travel that were of
interest to me.
14.8%
8
ASURA seemed like a good way for me to meet people.
13.0%
7
answered question
skipped question
54
7
Other (please specify):
1. I would like to rejoin. Please send me an application form. Pat Cluff, 1891 E.
Flores Tempe, AZ 85282
2. I believe I received 1 year of membership free when I retired.
3. My husband was already a member.
4. My husband was on the faculty at ASU. After he died I wanted to support the
organization for a few years.
5. Some former colleagues have now died or moved out of town. It is/was a good
organization. I enjoyed this contact with the University after I retired.
6. My husband, Billy G. Wood, is a retired ASU Prof. He is a member of "Retirees."
He is not well but we try to attend your luncheon.
6
Summary Tables & Comments for Lapsed Member Survey
Question 2 - I did not renew my membership because (please check all that apply):
Response Response
Answer Options
Percent
Count
I found that I did not take advantage of the opportunities that
64.7%
33
ASURA offered.
I could no longer attend ASURA events.
47.1%
24
I didn't get much useful information from my membership.
29.4%
15
I felt the dues were too high.
13.7%
7
I found that I did not like the opportunities that ASURA
offered.
7.8%
4
I didn't think ASURA delivers what it promises in the way of
advocacy for retirees with the state retirement agencies
(ADOA & ASRS).
7.8%
4
I didn't think ASURA delivers what it promises in the way of
advocacy for retirees with the Legislature.
5.9%
3
I don’t think ASURA's delivers good monitoring of existing
health insurance programs.
5.9%
3
I didn't think ASURA delivers what it promises in the way of
advocacy for retirees with ASU.
3.9%
2
answered question
skipped question
51
10
Organized by Topic
1. Getting Old
a. husband developed health problem, lung cancer. Also I don't drive and taking
the bus and transfer to connecting bus you had 30 minute waiting for another
bus
b. I was not attending as often as earlier. But I did enjoy the Newsletter they put
out.
c. I no longer feel comfortable making the trip from Ft. Hills to meetings and
there is nothing that I take advantage of since my spouse is no longer living..
I thought it was time for me to drop my membership. Phyllis Smart
d. I now have Alzheimer's disease, can no longer drive, and don't remember
anybody.
e. My wife had a terminal illness. She died in 2013.
f. I am in a nursing home and unable to attend or anything.
g. I am confined to a scooter and thus can't attend any events, meetings, etc.
Sorry
2. Lost Interest/moved
a. I lost contact with friends and no longer needed the companionship. This has
nothing to do with the quality of your organization
b. Not really interested
c. I moved away from Phoenix.
7
Summary Tables & Comments for Lapsed Member Survey
3. ASURA Issues
a. I didn't get the renewal information
b. I didn't know a lot of the members of ASURA and when they found out I had
been staff they didn't seem very friendly.
4. Two Memberships
a. I don't see the need for my spouse and I to both be members since we share
information.
b. Get information from spouse membership.
5. Other
a. haven't received COLAs for months and months
b. Optimum Rx is horrible !!!
c. Although I "retired" from ASU I am not of retirement age yet and continue to
work.
8
Summary Tables & Comments for Lapsed Member Survey
Question 3 - I will rejoin ASURA if:
Answer Options
I have more time to take advantage of what
ASURA offers
The dues are lowered.
Someone I know, like, or admire encourages me
to join.
No
Maybe
Yes
Rating
Average
Response
Count
Stand.
Dev.
6
0
5
2
6
3.11
19
1.84
10
1
4
2
3
2.35
20
1.57
8
1
3
2
1
2.13
15
1.43
Answered question
Skipped question
31
30
Other (please specify):
Organized by Topic
1. Want to Renew
a. send me a renewal (no envelope with the form)
b. Please send me application. I'll rejoin. Dale Abraham, 7955 E Chaparral Rd. #39, Scottsdale, AZ 85250
2. Dues
a. My donations are very limited even to other organizations and I can no longer contribute
b. The dues were much lower at first. Could there be a category for "keep in touch but seldom attend"?
c. Dues are not a reason for not joining
3. Other
a. I was fully retired and could take advantage of the services/programs offered
b. More information is given
c. I like ASURA and wish the group the best
9
Summary Tables & Comments for Lapsed Member Survey
Question 4 - Please supply any comments you have on why you originally joined
ASURA and why you are no longer a member
Open-Ended Response
Organized by Topic
1. Getting Old
a. We have moved back to Indiana October 2013. I am caring for my husband
who is very ill. I do not have any time to take part in any kind of programs
and of course since we have moved out of state. As a caretaker I am very
busy. Thank you. Geraldine Casteel
b. I've had 3 strokes and lost my license after the second... had to live in a
senior living home. I've been in Legacy Assisted Living center at 5625 E.
McKellips Rd in Mesa since last May. (was 1007 E Southern, Mesa) Dale
Griffin
c. I retired from ASU at age 65 in 1990! I live in the East Valley beyond Power
Road. Tempe is a ways away and my husband now has problems walking.
We keep busy closer to home, but do attend cultural events in the East
Valley. And by now many of the folks I knew at ASU have moved or died. I
don't see many when I come to your meetings of lately, usually we came to
the one bug session in February but lately did not do that either. Thank for
asking!
d. We are getting on in age, totally occupied with health issues and limited ability
to drive or otherwise travel the distance from NW Valley to campus. Sincerely,
Wm. C. (last name unsure of)
e. I moved to south Gilbert and don't drive that far. People I knew all dropped
out, died or moved away. ASU campus has become a zoo. Can't find my
way around. Parking is a puzzle. No longer interested. S. Anderson
f. I did enjoy the retires Assoc when I was able physically.
g. Walter Dollbaum is deceased and I don't need your services. Thank you Mrs.
Dollbaum. Every time I turn around someone wants money.
h. Joining was simply the next step after retirement for my colleague and best
friend and me in 1988. Eventually, however, she lost interest and I didn't feel
like attending the luncheons and presentations alone. Now I am 90 years old
and there are very few people left I used to know. I enjoyed being a member
very much. Sincerely, Gertrud B Schuback
i. My wife has health problems that cause me to stay home to help as a
caregiver.
j. I joined ASURA when retired in 1982. I am now 91 and can no longer
participate. Lois Whitehurst
k. ASURA is and was a fine organization but finally aging is a problem. I am 90
now and no longer drive. My hearing is diminished and I walk with a walker. I
read the Newsletter but bot the e mail. My wife would appreciate no e mail at
all since she doesn't have time to clear the constant stream of notices that fill
our pixels. It seems looking to younger retirees would be a better place to
recruit. Yours sincerely, Eugene Lombardi
l. I have a vision problem and am no longer driving.
10
Summary Tables & Comments for Lapsed Member Survey
2. Offers Little
a. It didn't offer me events that met my needs
b. I joined at a time when the health insurance situation was changing rapidly,
and attended several ASURA seminars, which were moderately helpful. But
after that there didn't seem to be much else that caught my attention, and I let
my membership lapse. Since then I've seen some of the travel ASURA
plans, and -- who knows? -- I might get interested in that.
c. Just not interested, thanks.
d. We spend much of our time away from Arizona, and even when here I don't
take advantage of opportunities offered by ASURA.
e. I originally joined because my husband was a retiree from ASU. When he
passed away in 2006 I did not care to renew. Mrs. Dolores Kaplin
f. Walter Dollbaum is deceased and I don't need your services. Thank you Mrs.
Dollbaum. Every time I turn around someone wants money.
g. Not sure. Thought I would see if there was anything might gain from it.
Wasn't the case.
3. Busy
a. I've been preoccupied with other issues since I retired May rejoin in 2014
now that my life is getting less complicated.
b. too busy
c. I still work full time running my firm so will not be active
d. My days are very busy, I don't have time to attend meetings
4. Will Renew
a. Please send another membership form and I will renew, thanks. Dr. Sylvia
Gaines 3602 N 49th St. Phoenix AZ 85018
b. Did not know I was a "former member." What are the dues? Still want to
support the org. I still work full time running my firm so will not be active.
Robert Wyndelts.
c. I am still a member just did not follow through on sending my.... Office note...
sentence trails off. Note on form says she did send in a membership check.
5. Other
a. To support ASURA Thank you Mrs. DaleAnn Hellmann
b. Please note: my wife + I have setup a "scholarship fund" at ASU. We plan to
leave part of our estate to future ASU students.
c. Lower dues
d. Enjoy the travel and seminar information regarding health insurance
11
Summary Tables & Comments for Member Survey
Member Plus Cohort Survey Results
Complete Member Survey
Question 1 - ASURA would like to know how you initially learned about ASURA (please
check all that apply)
Response Response
Answer Options
Percent
Count
I initially learned about ASURA at ASU’s retirement planning
43.5%
77
meetings and publications.
I initially learned about ASURA by word of mouth.
35.0%
62
I initially learned about ASURA in a letter from ASURA.
23.2%
41
I initially learned about ASURA from an ASU event or news
article.
9.6%
17
I initially learned about ASURA in "Prime Times", ASURA’s
newsletter.
7.9%
14
I initially learned about ASURA from ASURA’s website.
1.7%
3
Other (please specify): 18
answered question 177
Other (please specify):
Organized by Topic
1. How Learned About ASURA
a. I initially learned about ASURA from Evelyn Partridge who at the time was on
the Retirees Day Committee. She encouraged me to join while still working
(at a reduced membership price of $5)...which I did. I became actively
involved after retirement.
b. from a colleague shortly after I retired
c. part of indoctrination at time of employment
d. In 2001 when on the Univ Retirement committee
e. I initially learned about ASURA at an ASU Emeritus College meeting.
f. not sure--probably at retirement meetings
g. I founded ASURA & was the first President
h. I joined when I retired in 1999
i. I knew of ASURA's existence from the time of its formation, well before I
retired myself.
j. I learned about ASURA from a retirement planning meeting at ASU.
k. It was talked about when I retired.
2. Cannot Remember
a. I don't remember
b. Worked several years at ASU don't remember how I learned of it.
c. too long to remember?
d. don't remember
e. I don't really remember
12
Summary Tables & Comments for Member Survey
3. Communication Issues
a. I don't have a computer any more so I didn't get an invitation to the Feb
Luncheon. That is the first I have missed since I retired in 2001.
b. I live in north eastern Iowa now and stay in touch through your newsletter. i
haven't been back to Tempe since I retired.
Question 2 - ASURA would like to know what prompted your initial decision to join
ASURA (please check all that apply)
Response Response
Answer Options
Percent
Count
I initially joined ASURA to support its efforts to advocate for
retirees with the state legislature, the state retirement
programs, and with ASU.
60.8%
113
I initially joined ASURA to stay in touch with former
colleagues from ASU and to meet people.
32.8%
61
I initially joined ASURA to take advantage of ASURA offered
seminars, events and travel opportunities.
28.5%
53
I initially joined ASURA because a colleague asked me to
join.
15.6%
29
I joined to lend support to ASURA's community outreach
programs, such as the ASURA scholarship, the video history
project, and Adopt-a-Family.
10.8%
20
I initially joined ASURA because the first year was free.
10.8%
20
Other (please specify): 12
answered question 186
Organized by Topic
1. Why I Joined
a. I wanted to stay connected
b. My invitation to join was more like "arm twisting" because they needed a
candidate for office
c. I was a 30 years plus faculty member. Joining the ASURA was the
appropriate way to continue my involvement with ASU.
d. David Scheatzle paid my dues as an associate member before I retired.
e. As editor of the Emeritus College Newsletter I wanted connections about all
ASU retirees and their events.
f. and I wanted to learn who the leaders and staff were running it.
g. See above
h. I was invited to speak and joined when I saw how efficiently it was all
managed.
i. I wanted to stay connected with ASU
2. Other Comments
a. I am still working part-time elsewhere, so have not yet been able to
participate. May try again next year.
13
Summary Tables & Comments for Member Survey
b. I didn't know the first year was free, or I would have joined sooner!
c. I don't think I'm a member yet. I've spent most of my time with the Emeritus
College.
Question 3 - I know former ASU colleagues who haven’t joined ASURA because
(please check all that apply):
Response
Response
Answer Options
Percent
Count
They don’t think they would attend ASURA events.
47.5%
48
They are not aware of the value that ASURA
provides to retirees, e.g., advocacy with the State
40.6%
41
Legislature and retirement programs, advocacy for
ASU discounts, etc.
They were unhappy with ASU when they retired, and
34.7%
35
now don’t want to be part of anything “ASU”.
They were not aware of ASURA's monitoring of
existing health insurance programs for University
retirees, to provide the best possible health
insurance coverage for its members.
They are not aware of the value that ASURA
provides to the community, e.g. through
scholarships, the video history program, and Adopta-Family.
They feel the dues are too high.
23.8%
24
16.8%
17
6.9%
7
Other (please specify): 59
answered question 101
skipped question 91
1. Unaware of ASURA and who can join
a. Not aware at all of ASURA
b. Specifically, those who were adjuncts do not know that they are entitled to be
part of the ASU retirement community with a privileged benefit
c. some who are adjunct faculty don't realize they can join
d. They believe the organization is mainly for Retirees from Tempe.
e. They didn't know about the organization or its purposes.
2. Other Interests
a. They are too busy with other activities or care of family members, etc.
b. They wanted to develop other interests
3. Out of State / Distance
a. Out of state and very far away.
b. Most of the events are too far away.
c. they live more than 50 miles from Tempe
d. This is a guess. I also think distance from events is a factor.
e. Don't live locally.
14
Summary Tables & Comments for Member Survey
4. Not in contact
a. I am not in touch with other ASU retirees
b. I am not in contact with other retirees.
c. don't know non-members
d. I do not stay in contact with ASU Colleagues
e. I don't know any other retirees.
f. don't know others
g. not in touch
5. No Idea
a. no idea?
b. not sure
c. ?
d. don’t know
e. Never talked to other retirees about it..
f. Haven't really talked to anyone about it lately
6. No Value
a. They said you don't get anything for your $20
7. Getting Old
a. Age development since 80's--Illness, death, move- retirement living...must
seek newly retired staff and faculty.
8. Don’t know anyone or why
a. I don't know anyone who hasn't joined
b. Not aware of anyone
c. Don't know any.
d. don't know any
e. Don't know of any
f. Don't know others on this issue.
g. I do not know any former colleagues who have not joined ASURA
h. Did not encounter those not interested in joining.
i. I am not aware of any that haven't joined.
j. don't know any who say they haven't joined
k. not aware of others.
l. Most, if not all, joined
m. none
n. Don't know any retirees who are not members.
9. Miscellaneous
a. Just not interested
b. Actually, I didn't know some of these things.
c. Were dropped of mailing lists
d. They are freeloaders who never join anything.
e. I was faculty and most people who wanted to stay involved joined Emeritus
Faculty instead.
f. Many emeritus faculty seem to prefer the Emeritus College
g. Unaware of Any Who Have Not Joined
10. Does Not Apply – 12 responses
15
Summary Tables & Comments for Member Survey
Question 4 - ASURA is interested in knowing your level of awareness for following ASURA activities & projects:
Somewhat
Very
Rating
Stand.
Unaware
Answer Options
Aware
Aware
Average*
Dev.
How aware are you of ASURA's efforts to
advocate for retirees with the state legislature,
7
6
23
52
94
4.21
1.14
the state retirement programs, and with ASU?
How aware are you of ASURA's Retirees Day?
7
6
34
40
95
4.15
1.16
How aware are you of ASURA's Luncheons?
4
9
36
47
86
4.11
1.09
How aware are you of ASURA's Travel
Programs?
7
8
33
49
85
4.08
1.13
How aware are you of ASURA's Seminars?
6
13
39
45
79
3.98
1.14
How aware are you of ASURA's efforts to monitor
existing health insurance programs for University
retirees to provide the best possible health
insurance coverage for its members?
12
9
36
40
85
3.97
1.23
How aware are you of ASURA's Scholarship
program?
8
6
52
44
72
3.91
1.11
How aware are you of ASURA's Video History
Project?
22
4
43
43
70
3.74
1.32
How aware are you of ASURA's Golf
Tournament?
23
17
46
32
64
3.53
1.40
13
49
33
61
3.49
1.41
How aware are you of ASURA's Adopt-A-Family
26
program?
answered question 182
skipped question 10
16
Summary Tables & Comments for Member Survey
Question 5 - ASURA is interested in knowing your opinion on how important it is for ASURA to continue the following
activities & projects:
Not
Very
Rating
Stand.
Answer Options
Neutral
Important
Important Average*
Dev.
How important is it for ASURA to advocate for
retirees with the state legislature, the state
0
2
3
27
151
4.79
0.918
retirement programs, and with ASU?
How important is it for ASURA to monitor existing
health insurance programs for University retirees,
0
4
8
20
151
4.74
0.958
to provide the best possible health insurance
coverage for its members?
How important is it for ASURA to do the
Scholarship program?
1
5
28
53
96
4.3
0.907
How important is it for ASURA to do the Video
History Project?
6
6
40
55
76
4.03
1.032
How important is it for ASURA to have Seminars?
0
6
49
74
54
3.96
0.837
How important is it for ASURA to do the Adopt-AFamily program?
4
6
52
69
52
3.87
0.954
How important is it for ASURA to have Retirees
Day?
3
8
60
61
51
3.81
0.973
How important is it for ASURA to have
Luncheons?
5
7
65
62
44
3.73
1.009
How important is it for ASURA to do Travel
Programs?
8
7
69
64
35
3.61
1.070
How important is it for ASURA to have a Golf
36
Tournament?
answered question 183
skipped question 9
2
0
81
24
22
2.87
1.690
17
Summary Tables & Comments for Member Survey
Question 6 - ASURA is interested in knowing your opinion on how well ASURA is accomplishing the following activities &
projects:
Not
Well
Answer Options
How well is ASURA monitoring existing health
insurance programs for University retirees, to
provide the best possible health insurance
coverage for its members?
Very
No
Rating
Well Opinion Average*
Neutral
Stand.
Dev.
1
2
22
36
87
34
4.39
0.838
How well is the Video History Project being done?
1
0
28
19
74
60
4.35
0.890
How well is ASURA advocating for retirees with the
state legislature, the state retirement programs,
and with ASU?
1
3
22
45
81
29
4.33
0.844
How well is the Scholarship program being done?
1
1
33
28
69
50
4.23
0.907
How well is the Adopt-A-Family program being
done?
1
1
36
27
54
63
4.11
0.928
How well are the Travel Programs being done?
0
2
42
21
58
59
4.10
0.936
How well are the Retirees Day being done?
2
2
39
24
60
54
4.09
0.992
How well are the Luncheons being done?
1
0
44
28
54
55
4.06
0.920
How well are the Seminars being done?
0
3
47
30
45
56
3.94
0.914
How well is the Golf Tournament being done?
2
answered question 182
skipped question 10
1
58
10
27
83
3.60
0.971
18
Summary Tables & Comments for Member Survey
The Effectiveness of Various ASURA Activities
Importance /
Achievement*
>1
ASURA Activities
Seminars
EDM**
0.024
Scholarship program
>1
0.053
Adopt-A-Family program
<1
0.169
Retirees Day being done
<1
0.189
Video History Project
<1
0.221
Luncheons
<1
0.230
ASURA monitoring existing health insurance
programs for University retirees, to provide the best
possible health insurance coverage for its
members?
>1
0.260
Travel Programs
<1
0.338
ASURA advocating for retirees with the state
legislature, the state retirement programs, and with
ASU?
>1
0.340
Golf Tournament being done
<1
0.511
* The ratio of Activity Importance (Question 5) to Achievement (Question 6)
** Effectiveness Distance Measure, zero is very effective
19
Summary Tables & Comments for Member Survey
Question 7 - What factors below dissuade you from participating in ASURA social events?
Strongly
Disagree
Answer Options
For personal or geographic reasons I
cannot participate
Strongly
No
Rating
Agree Opinion Average*
Neutral
Stand.
Dev.
45
10
29
24
43
29
3.07
1.60
The time / date of event is not convenient.
32
14
66
25
17
26
2.88
1.23
I am just not interested in social activities.
37
18
52
35
18
20
2.87
1.30
Parking is not easy.
47
19
45
19
22
27
2.67
1.40
Transportation is difficult.
58
20
44
12
19
25
2.44
1.39
59
answered question 183
skipped question 9
18
56
13
6
29
2.27
1.18
The cost is too high.
20
Summary Tables & Comments for Member Survey
Question 8 - ASURA would like your opinion on the importance of supplying the following types of information:
Not
Very
Rating
Neutral
Answer Options
Important
Important Average”
How important is it for ASURA to supply you with
information to help you make good decisions about
9
5
21
40
105
4.26
your health insurance program?
How important is it for ASURA to supply you with
information to help you keep abreast of current health
7
12
29
50
81
4.04
issues?
How important is it for ASURA to supply you with
information which helps you decide whether to vote in
4
4
43
60
67
4.02
an ASURA Board election?
How important is it for ASURA to supply you with
information which helps you decide whether to attend
9
1
37
66
66
4
an ASURA event?
How important is it for ASURA to supply you with
information to help you decide whether to contact your
8
12
30
51
78
4
legislator in connection with upcoming legislation that
affects you or ASU?
How important is it for ASURA to supply you with ASU
obituaries?
How important is it for ASURA to supply you with
information which helps you feel connected to ASU
and your former colleagues?
How important is it for ASURA to supply you with
information which helps you decide whether to renew
your membership?
How important is it for ASURA to supply you with
information which helps you decide whether to make a
donation to one of the Community Outreach projects?
Stand.
Dev.
1.19
1.14
0.98
1.05
1.15
6
11
37
66
60
3.91
1.04
8
8
44
56
63
3.88
1.09
21
4
31
56
67
3.8
1.29
7
8
60
57
46
3.71
1.03
21
Summary Tables & Comments for Member Survey
Question 8 - ASURA would like your opinion on the importance of supplying the following types of information:
Not
Very
Rating
Neutral
Answer Options
Important
Important Average”
How important is it for ASURA to supply you with
information which helps you decide whether to
20
4
75
41
39
3.42
volunteer with ASURA?
How important is it for ASURA to supply you with
information to help you make living choices for yourself
26
21
57
48
27
3.16
or your relatives, such as an assisted living choice?
How important is it for ASURA to supply you with
information to help you use computers and other
37
17
53
43
28
3.04
technology?
How important is it for ASURA to supply you with
36
information to help you manage your financial plan?
answered question 180
skipped question 12
23
58
38
23
2.94
Question 9 - ASURA would like your opinion on how well it is supplying information on a number of topics
Not
Very
No
Rating
Neutral
Answer Options
Well
Well Opinion Average*
How well does ASURA supply ASU obituaries?
0
2
15
20
118
23
4.64
Stand.
Dev.
1.24
1.40
1.54
1.56
Stand.
Dev.
0.71
How well does ASURA supply Information for
deciding whether to attend an ASURA event?
1
5
31
40
88
13
4.27
0.91
How well does ASURA supply Information for
deciding whether to renew your membership?
2
3
36
38
84
14
4.22
0.94
How well does ASURA supply Information for
deciding whether to vote in an ASURA Board
election?
1
5
33
43
81
15
4.21
0.91
How well does ASURA supply Information to help you
feel connected to the association (ASURA)?
6
3
27
46
82
14
4.19
1.02
22
Summary Tables & Comments for Member Survey
Question 9 - ASURA would like your opinion on how well it is supplying information on a number of topics
Not
Very
No
Rating
Neutral
Answer Options
Well
Well Opinion Average*
How well does ASURA supply Information to help you
2
3
26
34
55
59
4.14
feel connected to ASU and your former colleagues?
Stand.
Dev.
0.96
How well does ASURA supply Information to help you
make good decisions about your health insurance
program?
5
5
35
32
72
29
4.08
1.08
How well does ASURA supply Information to help you
keep abreast of current health issues?
1
10
51
38
50
28
3.84
0.99
How well does ASURA supply Information for
deciding whether to make a donation to one of the
Community Outreach projects?
2
13
57
34
55
17
3.79
1.05
How well does ASURA supply Information for
deciding whether to volunteer with ASURA?
4
8
61
30
50
25
3.75
1.05
10
10
49
44
48
17
3.68
1.15
7
13
72
27
19
39
3.28
0.99
11
13
72
26
12
43
3.11
0.99
24
74
22
9
37
2.96
0.95
How well does ASURA supply Information to help you
decide whether to contact my legislator in connection
with upcoming legislation that affects me or ASU?
How well does ASURA supply Information to help you
make living choices for yourself or your relatives,
such as an assisted living choice?
How well does ASURA supply Information to help you
manage your financial plan?
How well does ASURA supply Information to help you
11
use computers and other technology?
answered question 179
skipped question 13
23
Summary Tables & Comments for Member Survey
The Effectiveness of ASURA Supplied Information
Importance /
EDM**
Information Type
Achievement*
Donating to one of the Community Outreach
<1
0.056
projects
Help in using computers and other
technology
>1
0.059
Making living choices for yourself or your
relatives, such as an assisted living
<1
0.082
Managing financial plan
<1
0.122
Health Insurance
>1
0.127
ASURA Board elections
<1
0.138
Current health issues
>1
0.141
Keeping connected to ASU and ASU
colleagues
<1
0.185
ASURA Events
<1
0.189
Decide whether to contact a legislator in
connection with upcoming legislation
>1
0.224
Volunteering with ASURA
<1
0.230
Renewing membership
<1
0.298
ASU obituaries
<1
0.515
* The ratio of Activity Importance (Question 8) to Achievement (Question 9)
** Effectiveness Distance Measure, zero is very effective
24
Summary Tables & Comments for Member Survey
Question 10 - ASURA is interested in knowing your level of awareness of the following communication methods:
Somewhat
Very
Rating
Stand.
Unaware
Answer Options
Aware
Aware Average
Dev.
How aware are you of Prime Times?
16
3
16
18
121
4.29
1.27
How aware are you of ASURA direct
10
mailings (post office)?
How aware are you of ASURA information
17
E-mails?
How aware are you of the ASURA website
23
(http://asura.asu.edu)?
How aware are you of telephone calls
51
to/from the ASURA Office?
answered question 175
skipped question 17
10
31
34
87
4.03
1.23
12
21
27
94
3.99
1.40
15
45
27
62
3.52
1.60
18
42
18
45
2.93
2.07
Question 11 - ASURA would like your opinion on how important each of the following communication methods
is in providing you with information
Not
Very
Rating Stand.
Neutral
Answer Options
Important
Important Average
Dev.
How important a source of information is Prime
5
1
26
52
90
4.27
0.94
Times?
How important a source of information are
14
4
25
52
77
4.01
1.22
ASURA E-mails?
How important a source of information are direct
10
11
48
50
55
3.74
1.26
mailings (post office)?
How important a source of information is the
17
14
58
38
45
3.47
1.48
ASURA website?
How important a source of information are
32
25
61
31
24
2.94
1.84
telephone calls to/from the ASURA Office?
answered question 174
skipped question 18
25
Summary Tables & Comments for Member Survey
Question 12 - ASURA would like your opinion on how well it is supplying information on a number of topics
Answer Options
Not
Well
Very
No
Rating
Stand.
Well Opinion Average* Dev.
Neutral
How well does Prime Times supply you with the
information you want?
1
3
16
41
99
14
4.46
0.80
How well do E-mails from ASURA supply you
with the information you want?
How well do direct (post office) mailings from
ASURA supply you with the information you
want?
4
6
28
23
94
18
4.27
1.05
2
6
38
36
70
21
4.09
0.99
How well does the ASURA website supply you
with the information you want?
5
11
44
23
53
36
3.79
1.16
15
59
17
29
38
3.22
1.23
How well do telephone calls to/from the ASURA
15
office supply you with the information you want?
answered question 175
skipped question 17
26
Summary Tables & Comments for Member Survey
The Effectiveness of ASURA Communication Methods
Importance /
Achievement*
<1
Information Type
"Prime Times"
EDM**
0.143
ASURA E-mails
<1
0.185
Telephone contact with ASURA Office
<1
0.207
ASURA Website
<1
0.236
USPO direct mailings
<1
0.256
* The ratio of Activity Importance (Question 11) to Achievement (Question 12) – a value
of 1 is desired
** Effectiveness Distance Measure, zero is very effective
Question 13 - ASURA is interested in your opinion on the frequency of two of its
primary communication methods
Answer Options
Too
Few
About
Right
Too
No
Rating
Many Opinion Average*
Stand.
Dev.
How would you rate the
frequency of ASURA Emails?
3
5
110
9
2
44
3.02
0.52
How would you rate the
frequency of "Prime
Times"?
13
7
132
2
0
20
2.80
0.60
answered question 174
skipped question 18
27
Summary Tables & Comments for Member Survey
Question 14 -How comfortable are you with each of the following technologies?
Answer Options
How comfortable are you sending / receiving
e-mails?
Never Use
/ Do
How comfortable are you browsing the web?
Somewhat
Comfortable
Very
Comfortable
Rating
Average
Stand.
Dev.
14
1
16
14
129
4.4
1.196
16
9
17
21
111
4.16
1.346
answered question 174
skipped question 18
Question 15 - ASURA is considering using Facebook as an additional means of communicating with members. To help
us evaluate this, please tell us:
No
Yes
% No
% Yes
Answer Options
I am an active Facebook user.
125
I would like to receive information from ASURA
157
via my Facebook account.
answered question 175
skipped question 17
50
71%
29%
17
90%
10%
Question 16 - I feel ASURA:
Answer Options
Is doing about the right number of activities.
Should spread activities around to all of the
campuses.
Should do more activities on ASU's campuses.
Should focus activities on the Tempe Campus.
Should do more activities off campus.
Strongly
Disagree
0
2
64
Strongly
No
Rating
Agree Opinion Average*
46
32
29
3.75
9
16
71
30
29
18
3.35
1.08
5
15
7
16
21
12
88
63
93
21
29
23
20
25
11
23
20
26
3.23
3.18
3.13
0.93
1.16
0.85
Neutral
answered question 173
skipped question 19
28
Stand.
Dev.
0.82
Summary Tables & Comments for Member Survey
Question 17 - What interest might you have in the following event & travel opportunities with ASURA?
Answer Options
Local one-day trip to Arizona site of interest
Some
Interest
No Interest
Strong
Rating
Interest Average
Stand.
Dev.
40
18
54
23
37
2.99
1.429
55
25
46
21
24
2.61
1.457
70
33
34
16
18
2.29
1.531
79
22
47
13
11
2.16
1.514
85
26
30
10
20
2.15
1.633
A wine and cheese get together
76
31
37
19
9
2.15
1.505
Week long or longer trip to site of interest in
the United States or Canada or Mexico
84
23
38
13
14
2.13
1.577
International trip for three weeks or longer
100
32
22
4
14
1.84
1.689
A baseball outing
98
31
25
11
7
1.83
1.637
A picnic at a park with games, etc. for
young and old
95
33
34
3
6
1.78
1.601
An ASU tailgate party
111
22
29
8
2
1.65
1.671
A local casino visit
123
22
23
4
0
1.47
1.732
Local overnight trip to Arizona site of
interest
3 – 7 day trip to site of interest in the
Southwest or west coast
A Habitat for Humanity - ASURA volunteer
group
International trip for one or two weeks
answered question 172
skipped question 20
29
Summary Tables & Comments for Member Survey
(Question 17 continued) Other:
1. Most eventually
2. Do not live nearby
3. Coordination of possible trips as well as organizing
4. One outstanding lecture followed by a social wine/cheese/ book signing
gathering. Similar to the Center for the Study of Religion and Conflict Series.
Not too long, a big name draw, and a social time following the event.
5. Enjoyed a Canyon de Chelly trip with ASURA.
6. Outings to ASU museums, ASU women's sports, exploring other ASU campuses
7. Student presentations, especially in the arts and sciences
8. museums
9. a one day hiking trip (moderate intensity)
Question 18 – Numerical Demographics: Age and Retirement Year
Response
Average
Answer Options
Age
73
Official Retirement Year
2001.7
answered question 165
skipped question 27
Breakdown of Returned Surveys by ZIP Code of principal residence
Phoenix
East
Phoenix West
Location
Tempe
Metro
Valley
Scottsdale
Valley
Survey %
86%
54%
36%
26%
5%
Question 19 – Gender
Female
Male
58%
42%
Question 20 – Do you receive e-mails from ASURA?
Yes
No
78%
22%
Question 21 – Have you attended an ASURA event within the past five years??
Yes
No
65%
35%
30
Summary Tables & Comments for Member Survey
Question 22 – Please add any additional comments on how ASURA might better serve
you.
Comments Organized by Topic
Following is an organized collection of the comments taken from Question 22. These
questions have been edited to the extent that when a comment addressed more than
one issue the response may be been divided between the two issues or it may have
been presented in both issues. The data as collected by the survey follow this organized
presentation.
1. Suggested Activities or ASURA Efforts
a. I feel ASURA should provide classes for retirees--I attended few at close by
"Encore U"--met supreme court Justice Retired Sandra Day O'Connor-requested she represent College of Law at one of our Retirees' Seminars.
Hope she responds. Keep in mind she is in 80's. Her moderator was great
and helpful. Mary Stevens should look into it. Barb Habig
b. For the luncheons, would you consider some vegan alternatives (just plain
vegetables and or fruits, salads without any meat or cheese, etc.? I am a
strict vegan for ethical reasons and the lack of vegan meals keeps me away
from the luncheons besides the lack of transportation.
c. I would welcome lectures and programs of high scholarly quality. thank you
d. Do another South Mountain "ranger leader" hike, then all go to The Farm for
lunch
e. I do not have a burning interest in socializing with ASU retirees per se, but I
have a very great interest in learning about study opportunities, lectures,
exhibits, and concerts. Right now, that is being served by the Osher Lifelong
Learning Institute, which I learned about through ASURA. This has been a
great opportunity.
f. I do not now have funds to travel with groups, but I might consider Elderhostel
in the future.
g. You might consider making retirees who have disabilities knowledgeable
about the Virginia Piper Sports & Fitness Center for persons with disabilities
at www.spofit.org. (Instead of joining the ASU fitness centers among all the
children.)
h. ASURA has a nice inventory of activities, and I can be as active as I want to
be. I wonder what would happen if we had an informal gathering for coffee
and conversation on campus (Maricopa room or University club), say, every
Wednesday or once a month.
i. My problem is that I live in Tucson, and it is increasingly difficult for me to get
to Tempe or Phoenix for events such as lunches, seminars, local day trips,
etc. I have been on some excellent longer trips within and outside Arizona
(notably the 9-day? trip to the Copper Canyon in Mexico in 2011), and I
continue to be interested in the possibility of international trips.
j. Some information regarding Parkinson's would be appreciated.
k. The help with computer technology would be useful. Most useful of all would
be references to an organization or individuals who could set up and maintain
31
Summary Tables & Comments for Member Survey
standard IT equipment such as desktops and printers which, unlike laptops,
cannot easily be carried into stores for service.
l. It's time to get fit both physically and mentally.
i.
Have cooking demos - health dept used to have weekly cooking class
that was one hour start to finish.
ii.
Get into the latest fun sport for seniors, pickleball.
iii.
Invite folks - students - rom sustainability to talk about climate
changes.
iv.
Invite folks - students - Dreamers to talk about how to make get
immigration passed.
v.
Invite alumni from the arts and design fields who are celebrities to
update on what's happening.
vi.
Invite philanthropists and venture capitalists that we can learn from.
(not the Madoff ilk but the Gates Family).
vii.
Generally, your programs are not as current and progressive as they
could be seeing that we're attached to one of the finest universities in
the country. Your travel plans are hardly of interest to many of us who
are not only travelers but citizens of the world.. We should be offering
educational trips to Cuba, Ethiopia, Costa Rica, or US cities of note to
visit museums in NYC, ILL, FLA, CA (LA & SFO) etc. etc. As you see, I
could go on and on.
m. It would be very nice if ASU would give retirees a break on the high price of
ASU football tickets.
i. My address is 3017 Zane Grey Terrace, Altadena, CA 91001.
n. I would like to suggest volunteer opportunities be offered on short term.
Perhaps, one day or a few days in a month, for a limited time. Long term is
difficult for me.
o. I look forward to receiving info through ASURA re retirement funding
advocacy and also living arrangements.
2. Communication
a. better contact /more aware of events / better communication
b. Use post office for Retirement Day sign-ups
c. I appreciate receiving information and being considered a valuable person t
the community, and participate when health allows. Thank you.
d. I have limited email access.
e. modern electronic methods don't work for me...Twitter, etc
f. I've only been a member since April 2013, and have really neglected using
the computer to look at the Prime Times at the beginning of my retirement.
g. I don't receive Prime Time in the mail.
h. More updates on outreach committees, e.g. quarterly. Publish in Prime
Times.
i. The cost of being an ASURA member is becoming pricey especially if one
feels obligated to support ASURA activities. Contributing time as a volunteer
also counts (skill sets are worth something). I would like more feedback on
how my money is working for ASURA. What am I getting for my money?
Most activities cost more money.
32
Summary Tables & Comments for Member Survey
j.
I have no idea what effort ASURA is putting out to legislators. I hear more
from the ASU Alumni Assoc (life member) and the "devils advocates" entity -especially around budget time.
k. A newsletter mailed to my home is absolutely the best. Otherwise, e-mail me
about events. I don't think you have my e-mail address. Or phone me.
l. I look forward to receiving info through ASURA re retirement funding
advocacy and also living arrangements.
3. Insurance / Legislature
a. I am grateful for ASURA's vigilance concerning medical insurance and
legislative issues.
b. All legislative material related to retired ASU employees should continue, as
well as insurance and health information.
c. We need to ramp up our government interactions again. Get some younger
people doing it who will be more active and not consider it their personal
province.
d. I'm the widow of an employee who retired in 1981.My primary interest is
receiving membership relates to being a retirement benefit recipient with
compact interpretation on file should I need it or my family's reference when
I'm deceased---maybe soon).
4. Kudos
a. Keep up the good work
b. We really thank all those whose efforts make it work
c. Having made that somewhat blunt comment, I do feel the association can be
a vital force in helping retirees enjoy and keep motivated to be active in their
retirement years and hope your survey brings useful information to assist in
this effort. Keep up the good work and keep us members informed
d. I split time between phx and stl and am not active in asura......but I enjoy
being a member and hope to continue to participate in the future.......thank
you for all the information and effort for the membership
e. Great organization and the reason for not attending events etc. I did not (fully)
retire but changed careers and became a faculty member at my local
community college.
5. Money Issues
a. Scholarship program. $10,000 scholarship is a budget problem. Perhaps
offer a $5,000 scholarship instead.
b. I am not persuaded that such a large portion of our budget should go for a
scholarship for one student. I would urge ASURA to cap the scholarship to a
lower number and not be tied to the tuition level. It might even be better to
provide four or five smaller scholarships to help more students and to lower
the dollar commitment of the organization for scholarships.
c. The cost of being an ASURA member is becoming pricey especially if one
feels obligated to support ASURA activities. Contributing time as a volunteer
also counts (skill sets are worth something). I would like more feedback on
how my money is working for ASURA. What am I getting for my money?
Most activities cost more money
33
Summary Tables & Comments for Member Survey
6. Location: Distance & Transportation Issues
a. Would it be possible for you to compile lists of members according to their zip
codes (with phone numbers) and distribute a list to people who have the
same zip code (o nearby)? So, maybe some car pools could be organized to
allow members to attend ASURA events. I do not drive that far any longer but
would be happy to contribute financially o the trips to Tempe, Phoenix, etc.
Thanks you for considering this.
b. Location of events -- Tempe Campus is a central location, but parking is a
logistics problem even on weekends. In the survey I considered Tempe
campus to include the Community Services bldg.
c. Since I don't drive at night, any activity ending after dark is difficult for me.
Possibly encouraging carpooling among members living near each other who
are attending an event? (I'm not sure how you would accomplish this.) But
maybe to have something on a registration form to indicate willingness to
carpool? (Or a plea for a ride?) Since I live in N. Scottsdale, there are fewer
members living nearby; this would be much easier to accomplish in the
Tempe/Mesa/Chandler area I realize.
d. For the luncheons, would you consider some vegan alternatives (just plain
vegetables and or fruits, salads without any meat or cheese, etc.? I am a
strict vegan for ethical reasons and the lack of vegan meals keeps me away
from the luncheons besides the lack of transportation.
e. I have lived in Michigan since my retirement 17 years ago
f. I live closer to West campus than to Tempe campus; therefore, events on
West campus would be better for me.
g. My problem is that I live in Tucson, and it is increasingly difficult for me to get
to Tempe or Phoenix for events such as lunches, seminars, local day trips,
etc. I have been on some excellent longer trips within and outside Arizona
(notably the 9-day? trip to the Copper Canyon in Mexico in 2011), and I
continue to be interested in the possibility of international trips.
h. .I think offering ASURA events at off-campus sites, such as Friendship Village
where I live, is a good idea.
7. Non Attendance
a. Personal health issues are limiting all my activities. I regret I cannot maintain
an active role with ASURA. However,
b. I enjoyed the faculty wives' activities during my husband's employment years,
but contacts have faded with time, and I'm really not interested in traveling to
participate now.
c. I am not in ASURA so much for the social gatherings. I am a care giver and
do not have much time for that
d. I am usually too busy for the usual ASURA events, but I feel very connected
to the personnel and activities of the emeritus college.
e. I appreciate all the work you do but generally find most activities neither
appealing nor convenient to my retirement life style and other retirement
involvement. Best wishes!!!
f. I have a life outside of ASU!
34
Summary Tables & Comments for Member Survey
8. Retirees Day
a. I was sorry to see the annual Retirees Luncheon cancelled because of lack of
interest/registration. i thought this year's program was better than before--at
least for my interests. Better luck next year on getting out the attendance.
b. I was very disappointed in the cancelling of Retiree's Day this year and yet
understand the reason why. I chose not to attend because I live 1-1/2 hours
away from the campus but rather the offerings were not of high interest to me
or my wife. It seemed like the program was designed by academicians for
academicians. I believe a varied content of presentations is vital to the
success of the event. Having made that somewhat blunt comment, I do feel
the association can be a vital force in helping retirees enjoy and keep
motivated to be active in their retirement years and hope your survey brings
useful information to assist in this effort. Keep up the good work and keep us
members informed.
c. I'm going to write to Barry about questions that I have about Retirees Day.
Carol
d. I think they are doing a great job. However, this years Retiree day sessions
were not of great interest to me. So I did not attend. Some sessions I have
enjoyed in the past: algea on East Campus; Islam presentation; to name a
few.
e. I no longer take part in Retirees Day. I participate in some of the other
activities. I think ASUA is the most important of the retiree's organizations
connected with the ASU Tempe campus. I think offering ASURA events at
off-campus sites, such as Friendship Village where I live, is a good idea.
f. Have attended retiree days in the past, but I was not interested in any of the
offerings this year.
9. Survey Issues
a. shorter surveys and more frequent survey input from members/non-members
b. This survey was MUCH tooooooooo LLLOOONNNNkGGG. And the
questions were too long. And There should have been infromation in several
places (at the ends of each "Section" how many more questions there were.
TOOOOOOOO long!!!!!!!
c. no blanks for demographic info: age 79, retirement date 1995, Zip 59715
d. The survey was extremely redundant and DULL and I'm afraid i just clicked
through after a bit just to get it done! I'm glad you offered an opportunity for
comments:0)
10. Miscellaneous
a. I am currently a "snowbird" but am a member of the ASURA Travel
Committee. My wife has recently died, so I am in the process of relocating
my "home" zip code from 55350 to 85209, where I own a condo. Thus, my
zip code of "principle residence" is somewhat misleading
b. I've only been a member since April 2013, and have really neglected using
the computer to look at the Prime Times at the beginning of my retirement.
c. I think that when one is attending their informational program that HR
presents, a representative could possible speak at this session to PROMOTE
ASURA to encourage prospective members; tus, the importance to them
35
Summary Tables & Comments for Member Survey
Some folks just feel they get burned at ASU, and simply don't see the bigger
picture that others have overcome their differences at ASU, and now its (sic)
just about capturing relationships and fun information.
d. ASURA spends much of its time, effort and funds supporting ASU in various
ways (scholarship, video history, family sponsorship, Retirees Day) yet I
wonder if ASU (administrators or others?) are aware of how much the
organization gives back. Perhaps they consider it trivial? The
disappearance of (monetary) support, added fees for MU space, says a lot
about how ASU views its retirees and the organization. The video history
project looks at the past. (Give a set to ASU Archives?) ASU looks to the
future. Do they care to learn anything from past experts or just make the
same mistakes over again !
e. no additional comments
36
Summary Data for Those Who Do Not Receive ASURA E-mail
Summary Tables and Plots for Those Not Receiving ASURA Emails
Question 5 - ASURA is interested in knowing your opinion on how important it is for ASURA to continue the following
activities & projects:
Question 5 - No ASURA Email Cohort Response on Importance of Doing
Various Activities and Projects
(2=Unimportant, 3=Neutral, 4=Important, 5=Very Important)
No ASURA Emails
Survey Average
5
4.5
4
3.5
3
2.5
2
1.5
1
Video
History
Project
Scholarship Adopt-AFamily
Advocate
for retirees
Monitor
existing
health
insurance
programs
Seminars
37
Travel
Programs
Luncheons Retirees Day
Golf
Tournament
Summary Data for Those Who Do Not Receive ASURA E-mail
Question 7 - What factors below dissuade you from participating in ASURA social events?
Question 7 - No ASURA Email Cohort Average on Reasons to Not Attend ASURA
Socail Events
(1-Strongly Disagree, 3=Disagree, 3-Neutral, 4=Agree)
No ASURA Email
Survey Average
4.00
3.50
3.00
2.50
2.00
1.50
1.00
The cost is too high.
Transportation is
difficult.
Parking is not easy.
The time / date of event I am just not interested
is not convenient.
in social activities.
38
For personal or
geographic reasons I
cannot participate
Summary Data for Those Who Do Not Receive ASURA E-mail
Question 17 - What interest might you have in the following event & travel opportunities with ASURA?
Question 17 - No ASURA Email Cohort Averages for Interest in a Variety of Possible
ASUAR Activities
(1=No Interest, 3=Some Interest)
No ASURA Email
Survey Average
3.5
3
2.5
2
1.5
1
AZ day trip
SW AZ/West Cost-3 to 7 International trip - 1-2
days
weeks
Picnic in park
39
A Habitat for Humanity
Baseball game
Summary Data for Those Who Do Not Receive ASURA E-mail
Questions 18, 19, 20, & 21 –Demographic Information
Demographic
Number In Cohort
Average Age
Average Retirement Year
% Female
% Attending ASURA Event Past Five Years
40
No ASURA
Email
38
78
1994
56%
40%
Member
Survey
NA
73
2002
58%
65%
Data From Member Gender Cross Tab – All Responses
Gender Cohort Summary Tables and Plots
Question 1 - ASURA would like to know how you initially learned about ASURA (please
check all that apply)
Answer Options
I initially learned about ASURA at ASU’s retirement planning
meetings and publications.
Female
Male
52%
34%
I initially learned about ASURA in a letter from ASURA.
24%
25%
I initially learned about ASURA from ASURA’s website.
2%
0%
I initially learned about ASURA in "Prime Times", ASURA’s
newsletter.
7%
8%
I initially learned about ASURA from an ASU event or news
article.
13%
6%
I initially learned about ASURA by word of mouth.
31%
40%
Question 1 Gender Response Averages for How Initially
Learned About ASURA
Female
Male
Survey Average
60%
50%
40%
30%
20%
10%
0%
I initially learned I initially learned I initially learned I initially learned I initially learned I initially learned
about ASURA at about ASURA in a about ASURA about ASURA in about ASURA about ASURA by
letter from
from an ASU
word of mouth.
ASU’s retirement
from ASURA’s "Prime Times",
ASURA.
event or news
planning
website.
ASURA’s
article.
meetings and
newsletter.
publications.
41
Data From Member Gender Cross Tab – All Responses
Question 2 - ASURA would like to know what prompted your initial decision to join
ASURA (please check all that apply)
Answer Options
Female
Male
I initially joined ASURA to support its efforts to advocate for
retirees with the state legislature, the state retirement
programs, and with ASU.
55%
70%
I initially joined ASURA to stay in touch with former
colleagues from ASU and to meet people.
35%
30%
I initially joined ASURA to take advantage of ASURA offered
seminars, events and travel opportunities.
37%
18%
I initially joined ASURA because a colleague asked me to
join.
15%
15%
I joined to lend support to ASURA's community outreach
programs, such as the ASURA scholarship, the video history
project, and Adopt-a-Family.
13%
9%
I initially joined ASURA because the first year was free.
13%
6%
Question 2 - Gender Response Averages for Why Joined ASURA
Female
Male
Survey Averagel
80%
70%
60%
50%
40%
30%
20%
10%
0%
Advocacy for
retirement
benefits
Stay in touch with Take advantage of Colleague ask me
Support
former colleagues ASURA social /
to join
Community
educational
Outreach Activities
programs
42
Free first year
Data From Member Gender Cross Tab – All Responses
Question 3 - I know former ASU colleagues who haven’t joined ASURA because
(please check all that apply):
Answer Options
They are not aware of the value that ASURA provides to
retirees, e.g., advocacy with the State Legislature and
retirement programs, advocacy for ASU discounts, etc.
They were not aware of ASURA's monitoring of existing
health insurance programs for University retirees, to
provide the best possible health insurance coverage for its
members.
They were unhappy with ASU when they retired, and now
don’t want to be part of anything “ASU”.
They feel the dues are too high.
Female
They don’t think they would attend ASURA events.
Male
35%
46%
24%
27%
39%
34%
10%
5%
47%
49%
They are not aware of the value that ASURA provides to
the community, e.g. through scholarships, the video history
18%
program, and Adopt-a-Family.
answered question 90
skipped question 74
15%
Question 3 - Gender Responce Averages for Why Colleagues
Have Not Joined
Female
Male
Survey Average
60%
50%
40%
30%
20%
10%
0%
Unaware of
Unaware of health Unhappy with ASU
advocay efforts
insurance
monitoring efforts
43
Dues were too
high
Would not attend
events
Unaware of
community
outreach projects
Data From Member Gender Cross Tab – All Responses
Question 4 - ASURA is interested in knowing your level of awareness for following ASURA activities & projects:
1. Video History
Project
2. Scholarship
3. Adopt-A-Family
4. Advocate for
retirees
5. Monitor existing
health insurance
programs
6. Seminars
7. Travel Programs
8. Luncheons
9. Retirees Day
10. Golf Tournament
Question 4 - Gender Response Averages to Awarness of
ASURA Activities & Projects
( 3=Somewhat Aware, 5= very aware)
Female
4.4
Male
Survey Average
4.2
4
3.8
3.6
3.4
3.2
3
Video History Project
Adopt-A-Family
Monitor Health
Insurance Programs
44
Travel Programs
Retirees Day
Data From Member Gender Cross Tab – All Responses
Question 5 - ASURA is interested in knowing your opinion on how important it is for ASURA to continue the following
activities & projects:
1. Video History
Project
2. Scholarship
3. Adopt-A-Family
4. Advocate for
retirees
5. Monitor existing
health insurance
programs
6. Seminars
7. Travel Programs
8. Luncheons
9. Retirees Day
10. Golf Tournament
Question 5 - Gender Response Averages to Importance of ASURA
Activities & Projects
(3=Neutral, 5=Very Important)
Female
Male
Survey Average
5
4.5
4
3.5
3
2.5
2
Video History Project
Adopt-A-Family
Monitor Health
Insurance Programs
45
Travel Programs
Retirees Day
Data From Member Gender Cross Tab – All Responses
Question 6 - ASURA is interested in knowing your opinion on how well ASURA is accomplishing the following activities &
projects:
Question 6 - Gender Response Averages to How Well ASURA is Conducting Its Activities
& Projects
(3=Neutral, 5=Very Well)
Female
Male
Survey Average
5.00
4.50
4.00
3.50
3.00
2.50
2.00
Video History
Project
Scholarship
Adopt-A-Family Advocate for Monitor Health
Retirement
Insurance
Program
Programs
46
Seminars
Travel Programs
Luncheons
Retirees Day
Golf
Tournament
Data From Member Gender Cross Tab – All Responses
The Effectiveness Measures by Gender for Various ASURA Activities
Answer Options
Video History Project
Scholarship
Adopt-A-Family
Advocate for
Retirement Programs
Monitor Health
Insurance Programs
Seminars
Travel Programs
Luncheons
Retirees Day
Golf Tournament
Importance. / Performance
Survey
Female
Male
Average
<1
<1
<1
>1
<1
>1
<1
<1
<1
EDM*
Female
Male
0.256
0.083
0.111
0.206
0.014
0.271
Survey
Average
0.221
0.053
0.169
>1
>1
>1
0.262
0.436
0.340
>1
>1
>1
0.205
0.306
0.260
<1
<1
<1
<1
<1
>1
<1
<1
<1
<1
>1
<1
<1
<1
<1
0.013
0.310
0.261
0.222
0.494
0.035
0.426
0.198
0.155
0.515
0.024
0.338
0.230
0.189
0.511
* The ratio of Activity Importance (Question 5) to Achievement (Question 6)
** Effectiveness Distance Measure, zero is very effective
47
Data From Member Gender Cross Tab – All Responses
Question 7 - What factors below dissuade you from participating in ASURA social events?
Question 7 - Gender Response Averages for Reasons to Not Attend ASURA Social
Events
(1= Strongly Disagree, 2=Disagree, 3=Neutral)
Female
Male
Survey Average
3.5
3
2.5
2
1.5
1
The cost is too high.
Transportation is difficult.
Parking is not easy.
The time / date of event is I am just not interested in
not convenient.
social activities.
48
For personal or
geographic reasons I
cannot participate
Data From Member Gender Cross Tab – All Responses
Question 8 - ASURA would like your opinion on the importance of supplying the following types of information:
Renew membership
Decide to volunteer
with ASURA
Decide to attend an
ASURA event
Decide to donate to
an ASURA project
Decide to vote in
ASURA Board
election
Feel connected to
ASU / former
colleagues
ASU obituaries
Decisions about
health insurance
Keep abreast of
current health issues
Decide to contact
your legislator
Manage your
financial plan
Make living choices
for yourself or
relatives
Using computers
and other
technology
Question 8 - Gender Response Averges for Question of
Importance of Various Types of Information
(3=Neutral, 5= Very Important)
Female
Male
Survey Average
4.5
4
3.5
3
2.5
2
1.5
1
Renew your
membership
Decide to
attend an
ASURA event
Decide to vote
in an ASURA
Board
election?
49
ASU obituaries
Keep abreast
of current
health issues
Manage your
financial plan
Using
computers and
other
technology?
Data From Member Gender Cross Tab – All Responses
Question 9 - ASURA would like your opinion on how well it is supplying information on a number of topics
Question 9 - Gender Response Averages for Question of How Well ASURA Supplies Various
Types of Information
(3=Neutral, 5=Very Well)
Female
Male
5.00
4.50
4.00
3.50
3.00
2.50
2.00
50
Survey Average
Data From Member Gender Cross Tab – All Responses
The Effectiveness Measures by Gender for Providing Various Types of
Information
Answer Options
Renew membership
Decide to volunteer with
ASURA
Decide to attend an
ASURA event
Decide to donate to an
ASURA project
Decide to vote in
ASURA Board election
Feel connected to ASU
/ former colleagues
ASU obituaries
Decisions about health
insurance
Keep abreast of current
health issues
Decide to contact your
legislator
Manage your financial
plan
Make living choices for
yourself or relatives
Using computers and
other technology
Importance. / Performance
Survey
Female
Male
Average
<1
<1
<1
EDM*
Female
Male
0.301
0.339
Survey
Average
0.305
<1
<1
<1
0.214
0.258
0.237
<1
<1
<1
0.184
0.227
0.196
>1
<1
<1
0.029
0.160
0.056
<1
<1
<1
0.089
0.156
0.138
<1
<1
<1
0.315
0.162
0.192
<1
<1
<1
0.527
0.108
0.522
>1
>1
>1
0.040
0.357
0.134
>1
>1
>1
0.095
0.003
0.141
>1
>1
>1
0.193
0.139
0.217
<1
<1
<1
0.086
0.195
0.129
<1
<1
<1
0.026
0.285
0.096
>1
<1
>1
0.132
0.012
0.052
* The ratio of Activity Importance (Question 8) to Achievement (Question 9)
** Effectiveness Distance Measure, zero is very effective
51
Data From Member Gender Cross Tab – All Responses
Question 10 - ASURA is interested in knowing your level of awareness of the following communication methods:
Question 10 - Gender Response Averages for Awareness of Various
Communication Methods
(3=Somewhat Aware, 5=Very Aware)
Female
Male
Survey Average
5
4.5
4
3.5
3
2.5
2
"Prime Times"
ASURA information
E-mails
ASURA direct
mailings
52
ASURA website
Phone calls to/from
ASURA Office
Data From Member Gender Cross Tab – All Responses
Question 11 - ASURA would like your opinion on how important each of the following communication methods
is in providing you with information
Question 11 - Gender Response Averages for Importance of Various
Communication Methods
(3=Neutral, 5=Very Important)
Female
Male
Survey Average
4.5
4
3.5
3
2.5
2
"Prime Times"
ASURA information Emails
ASURA direct mailings
53
ASURA website
Phone calls to/from
ASURA Office
Data From Member Gender Cross Tab – All Responses
Question 12 - ASURA would like your opinion on how well it is supplying information on a number of topics
Question 12 - Geneder Response Averages for How Well Various
Communication Methods Work
(3=Neutral, 5=Very Well)
Female
Male
Survey Average
5.00
4.50
4.00
3.50
3.00
2.50
2.00
"Prime Times"
ASURA information E- ASURA direct mailings
mails
54
ASURA website
Phone calls to/from
ASURA Office
Data From Member Gender Cross Tab – All Responses
The Effectiveness Measures by Gender for Various Types of Communication
Methods
Answer Options
"Prime Times"
ASURA information Emails
ASURA direct mailings
ASURA website
Phone calls to/from
ASURA Office
Importance. / Performance
Survey
Female
Male
Average
<1
<1
<1
EDM*
Female
Male
0.105
0.121
Survey
Average
0.143
<1
<1
<1
0.137
0.262
0.185
<1
<1
<1
<1
<1
<1
0.301
0.247
0.198
0.246
0.256
0.236
<1
<1
<1
0.229
0.141
0.207
* The ratio of Activity Importance (Question 11) to Achievement (Question 12)
** Effectiveness Distance Measure, zero is very effective
Question 13 - ASURA is interested in your opinion on the frequency of two of its
primary communication methods
Question 13 - Gender Response Averages for Frequency of
Communication Methods
(1=too few, 3=about right, 5=too many)
Female
Male
Survey Average
3.10
3.05
3.00
2.95
2.90
2.85
2.80
2.75
2.70
2.65
2.60
"Prime Times"
ASURA E-mails
55
Data From Member Gender Cross Tab – All Responses
Question 14 -How comfortable are you with each of the following technologies?
Question 14 - Gender Response Averages for Using E-mail &
Surfing Web
(3=Somewhat Comforatable, 5=Very Comfortable)
5
Female
Male
Survey Average
4.8
4.6
4.4
4.2
4
3.8
3.6
3.4
3.2
3
How comfortable are you sending / receiving e-mails?
How comfortable are you browsing the web?
Question 15 - ASURA is considering using Facebook as an additional means of
communicating with members. To help us evaluate this, please tell us:
Question 15 - Percent by Gender Answering "Yes" to The
Facebook Questions
Female
Male
Survey Average
35%
30%
25%
20%
15%
10%
5%
0%
I am an active Facebook user.
I would like to receive information from ASURA via my
Facebook account.
56
Data From Member Gender Cross Tab – All Responses
Question 16 - I feel ASURA:
Question 16 - Gender Response Averages On Opinions About ASURA
Activity Location and Frequency
(1=Strongly Disagree, 2=Disagree, 3=Neutral, 4=Agree)
Female
Male
Survey Average
4.00
3.50
3.00
2.50
2.00
1.50
1.00
Should do more activities Should do more activities Should focus activities on Should spread activities Is doing about the right
on ASU's campuses.
off campus.
the Tempe Campus.
around to all of the
number of activities.
campuses.
57
Data From Member Gender Cross Tab – All Responses
Question 17 - What interest might you have in the following event & travel opportunities with ASURA?
Question 17 - Gender Response Averages for Interest in a Variety of Possible
ASURA Activities
(1=No Interest, 3=Some Interest)
Female
Male
Survey Average
3.5
3
2.5
2
1.5
1
58
Gender Comparison Tables for Member Survey
Questions 18, 19, 20, & 21 –Demographic Information
Demographic
Number In Cohort
Average Age
Average Retirement Year
% Receiving ASURA E-mail
% Attending ASURA Event Past Five Years
59
Gender Cohorts
Female
Male
95
69
72
75
2002
2001
79%
77%
71%
61%
Member
Survey
NA
73
2002
78%
65%
Data from Pre 2003 and Post 2002 Retirement Cohorts
Retirement Date Cohort Summary Tables and Plots
Question 1 - ASURA would like to know how you initially learned about ASURA (please
check all that apply)
Answer Options
I initially learned about ASURA at ASU’s retirement planning
meetings and publications.
Pre 2003
Post 2002
44.8%
44%
I initially learned about ASURA in a letter from ASURA.
26.9%
21%
I initially learned about ASURA from ASURA’s website.
1.5%
1%
I initially learned about ASURA in "Prime Times", ASURA’s
newsletter.
9.0%
5%
I initially learned about ASURA from an ASU event or news
article.
9.0%
10%
I initially learned about ASURA by word of mouth.
31.3%
36%
Question 1 - Retirement Cohort Comparisons on How Learned
About ASURA
Pre 2003
Post 2002
Survey Average
45.0%
40.0%
35.0%
30.0%
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
ASU preretirement
meetings
ASURA invitation
letter
ASURA website
60
"Prime Times"
ASU event or new
article
Word of mouth
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 2 - ASURA would like to know what prompted your initial decision to join
ASURA (please check all that apply)
Answer Options
Pre 2003
Post 2002
I initially joined ASURA to support its efforts to advocate for
retirees with the state legislature, the state retirement
programs, and with ASU.
76%
50%
I initially joined ASURA to stay in touch with former
colleagues from ASU and to meet people.
31%
31%
I initially joined ASURA to take advantage of ASURA offered
seminars, events and travel opportunities.
28%
29%
I initially joined ASURA because a colleague asked me to
join.
8%
22%
I joined to lend support to ASURA's community outreach
programs, such as the ASURA scholarship, the video history
project, and Adopt-a-Family.
10%
11%
I initially joined ASURA because the first year was free.
1%
17%
Question 2 - Retirement Cohort Comparisons on Why Initially
Joined ASURA
Pre 2003
Post 2002
Survey Average
80%
70%
60%
50%
40%
30%
20%
10%
0%
Support ASURA Stay in touch with
Advocacy efforts colleagues / meet
new people
Attend ASURA
events
Colleague asked
me to join
61
Support
First year was free
community
outreach programs
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 3 - I know former ASU colleagues who haven’t joined ASURA because
(please check all that apply):
Answer Options
Pre 2003
Post 2002
They are not aware of the value that ASURA provides to
retirees, e.g., advocacy with the State Legislature and
retirement programs, advocacy for ASU discounts, etc.
52.5%
27%
They were not aware of ASURA's monitoring of existing
health insurance programs for University retirees, to
provide the best possible health insurance coverage for its
members.
27.5%
21%
They were unhappy with ASU when they retired, and now
don’t want to be part of anything “ASU”.
15.0%
54%
They feel the dues are too high.
2.5%
13%
They don’t think they would attend ASURA events.
35.0%
63%
They are not aware of the value that ASURA provides to
the community, e.g. through scholarships, the video history
program, and Adopt-a-Family.
20.0%
10%
Question 3 - Retirement Cohort Comparisons on Why
Colleagues Do Not Join ASURA
Pre 2003
Post 2002
Survey Average
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Unaware of
Unaware of
Unhappy with ASU Dues are too high Would not attend Unaware of value
ASURA's advocacy ASURA's health
ASURA events
of community
efforts
insurance program
outreach program
monitoring
62
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 4 - ASURA is interested in knowing your level of awareness for following ASURA activities & projects:
Question 4 - Retirement Cohort Averages on Awareness of Various ASURA Activities and
Programs
(3=Somewhat Aware, 5=Very Aware)
Pre 2003
Post 2002
Survey Average
5
4.5
4
3.5
3
2.5
2
Video History
Project
ASURA's
Scholarship
Adopt-A-Family
ASURA's
ASURA's
advocacy for monitoring of
retirement health insurance
programs
plans
63
Seminars
Travel
Luncheons
Retirees Day
Golf
Tournament
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 5 - ASURA is interested in knowing your opinion on how important it is for ASURA to continue the following
activities & projects:
Question 5 - Retirement Cohort Averages on Importance of Doing Various
Activites and Projects
(2=Unimportant, 3=Neutral, 4=Important, 5=Very Important)
Pre 2003
Post 2002
Survey Average
5
4.5
4
3.5
3
2.5
2
Video History
Project
ASURA's
Scholarship
Adopt-AFamily
ASURA's
ASURA's
advocacy for monitoring of
retirement
health
programs
insurance
plans
64
Seminars
Travel
Luncheons
Retirees Day
Golf
Tournament
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 6 - ASURA is interested in knowing your opinion on how well ASURA is accomplishing the following activities &
projects:
Question 6 - Retirement Cohort Averages on How Well ASURA Accomplishes Various
Programs and Projects
(3=Neutral, 4=Well, 5=Very Well)
Pre 2003
Post 2002
Total
4.6
4.4
4.2
4
3.8
3.6
3.4
3.2
3
Video History
Project
ASURA's
Scholarship
Adopt-A-Family
ASURA's
ASURA's
advocacy for monitoring of
retirement health insurance
programs
plans
65
Seminars
Travel
Luncheons
Retirees Day
Golf
Tournament
Data from Pre 2003 and Post 2002 Retirement Cohorts
The Effectiveness Measures by Retirement Cohort for Various ASURA Activities
Importance. / Performance
EDM*
Pre
Post
Survey
Pre
Post
Survey
2003
2002
Average
2003
2002
Average
Answer Options
Video History Project
<1
<1
<1
0.196
0.252
0.221
Scholarship
>1
<1
>1
0.158
0.003
0.053
Adopt-A-Family
<1
<1
<1
0.143
0.166
0.169
Advocate for
>1
>1
>1
0.252
0.422
0.340
Retirement Programs
Monitor Health
>1
>1
>1
0.152
0.335
0.260
Insurance Programs
Seminars
>1
>1
>1
0.009
0.075
0.024
Travel Programs
<1
<1
<1
0.368
0.345
0.338
Luncheons
<1
<1
<1
0.210
0.191
0.230
Retirees Day
<1
<1
<1
0.104
0.237
0.189
Golf Tournament
<1
<1
<1
0.449
0.537
0.511
* The ratio of Activity Importance (Question 5) to Achievement (Question 6)
** Effectiveness Distance Measure, zero is very effective
Question 7 - What factors below dissuade you from participating in ASURA social
events?
Question 7 - Retirement Cohort Averages on Reasons to Not
Attend ASURA Social Events
(1=Strongly Disagree, 2=Disagree, 3=Neutral)
Pre 2003
Post 2002
Survey Average
3.5
3
2.5
2
1.5
1
The cost is too
high.
Transportation is
difficult.
Parking is not
easy.
The time / date of
I am just not
For personal or
event is not
interested in social
geographic
convenient.
activities.
reasons I cannot
participate
66
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 8 - ASURA would like your opinion on the importance of supplying the following types of information:
Question 8 - Retirement Cohort Averages for Importance of Various Types of Information
(2=Unimportant, 3=Neutral, 4=Important, 5=Very Important)
Pre 2003
Post 2002
Survey Average
4.5
4
3.5
3
2.5
2
Renew
Decide to Decide to Decide to Decide to
membership volunteer attend an donate to an vote in
with ASURA ASURA
ASURA
ASURA
event
project
Board
election
Feel
connected
to ASU /
former
colleagues
ASU
Decisions
Keep
Decide to
Manage
obituaries about health abreast of contact your
your
insurance
current
legislator
financial
health
plan
issues
67
Make living
Using
choices for computers
yourself or and other
relatives technology
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 9 - ASURA would like your opinion on how well it is supplying information on a number of topics
Question 9 - Retirement Cohort Averages on How Well ASURA Supplies Various Types of
Information
(1= Not Well - 3= Neutral - 5=Very Well)
Pre 2003
Post 2002
Total
5
4.5
4
3.5
3
2.5
2
1.5
1
Renew
membership
Decide to
Decide to
Decide to
Decide to
Feel
ASU
Decisions Keep abreast Decide to Manage your Make living
Using
volunteer
attend an donate to an
vote in connected to obituaries about health of current contact your financial plan choices for computers
with ASURA ASURA event
ASURA ASURA Board ASU / former
insurance health issues legislator
yourself or and other
project
election
colleagues
relatives
technology
68
Data from Pre 2003 and Post 2002 Retirement Cohorts
The Effectiveness Measures by Gender for Providing Various Types of
Information
Answer Options
Renew membership
Decide to volunteer with
ASURA
Decide to attend an
ASURA event
Decide to donate to an
ASURA project
Decide to vote in
ASURA Board election
Feel connected to ASU
/ former colleagues
ASU obituaries
Decisions about health
insurance
Keep abreast of current
health issues
Decide to contact your
legislator
Manage your financial
plan
Make living choices for
yourself or relatives
Using computers and
other technology
Importance. / Performance
Pre
Post
Survey
2003
2002
Average
<1
<1
<1
Pre
2003
0.384
EDM*
Post
2002
0.263
Survey
Average
0.305
<1
<1
<1
0.319
0.183
0.237
<1
<1
<1
0.328
0.124
0.196
<1
>1
<1
0.214
0.049
0.056
<1
<1
<1
0.231
0.026
0.138
<1
<1
<1
0.060
0.378
0.192
<1
<1
<1
0.345
0.689
0.522
<1
>1
>1
0.054
0.256
0.134
>1
>1
>1
0.059
0.155
0.141
>1
>1
>1
0.247
0.191
0.217
<1
<1
<1
0.224
0.084
0.129
<1
<1
<1
0.094
0.199
0.096
>1
>1
>1
0.025
0.038
0.052
* The ratio of Activity Importance (Question 8) to Achievement (Question 9)
** Effectiveness Distance Measure, zero is very effective
69
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 10 - ASURA is interested in knowing your level of awareness of the following communication methods:
Question 10 - Retirement Cohort Averages for Level of Awareness of Various
Communication Methods
(3=Somewhat Aware, 4=Aware, 5=Very Aware)
Pre 2003
Post 2002
Survey Average
5
4.5
4
3.5
3
2.5
2
"Prime Times"
ASURA information E-mails
ASURA direct mailings
70
ASURA website
Phone calls to/from ASURA
Office
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 11 - ASURA would like your opinion on how important each of the following communication methods
is in providing you with information
Question 11 - Retirement Cohort Averages for The Importance of Various
Communication Methods
(2=Unimportant, 3-Neutral, 5=Very Important)
Online
US Mail
Servey Average
5
4.5
4
3.5
3
2.5
2
"Prime Times"
ASURA information E-mails
ASURA direct mailings
71
ASURA website
Phone calls to/from ASURA
Office
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 12 - ASURA would like your opinion on how well it is supplying information on a number of topics
Question 12 - Retirement Cohort Averages for How Well ASURA Provided Various
Communications Methods
(1=Not Well, 3-Neutral, 5-Very Well)
Pre 2003
Post 2002
Survey Average
5
4.5
4
3.5
3
2.5
2
1.5
1
"Prime Times"
ASURA information E-mails
ASURA direct mailings
72
ASURA website
Phone calls to/from ASURA
Office
Data from Pre 2003 and Post 2002 Retirement Cohorts
The Effectiveness Measures by Retirement Cohort for Various Types of
Communication Methods
Importance. / Performance
EDM*
Survey
Survey
Female
Male
Female
Male
Average
Average
Answer Options
Post
Survey
Pre
Post
Survey
"Prime Times"
Pe
2002
Average
2003
2002
Average
ASURA information E<1
<1
<1
0.046
0.167
0.143
mails
ASURA direct mailings
<1
<1
<1
0.176
0.166
0.185
ASURA website
<1
<1
<1
0.197
0.339
0.256
Phone calls to/from
<1
<1
<1
0.284
0.194
0.236
ASURA Office
* The ratio of Activity Importance (Question 11) to Achievement (Question 12)
** Effectiveness Distance Measure, zero is very effective
Question 13 - ASURA is interested in your opinion on the frequency of two of its
primary communication methods
Question 13 - Retirement Cohort Averages for Frequency of
Prime Times and E-Mails
(1=Too Few, 3=Abourt Right)
Pre 2003
Post 2002
Survey Average
4.00
3.50
3.00
2.50
2.00
1.50
1.00
"Prime Times"
ASURA Emails
73
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 14 -How comfortable are you with each of the following technologies?
Question 14 - Retirement Cohort Averages for How Comfortable
With Technology
(1=Never Use/Do - 3= Somewhat Comfortable - 5-Very
Comfortable)
Pre 2003
Post 2002
Total
5
4.5
4
3.5
3
2.5
2
1.5
1
Sending / Receiving Email
Browsing the Web
Question 15 - ASURA is considering using Facebook as an additional means of
communicating with members. To help us evaluate this, please tell us:
Question 15 - Retirement Cohort Responses to Questions About
Facebook
Pre 2003
Post 2002
Survey Average
40%
Percentage of Yes Responses
35%
30%
25%
20%
15%
10%
5%
0%
I am an active Facebook user.
I would like to receive information from ASURA via my
Facebook account.
Facebook Questions
74
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 16 - I feel ASURA:
Question 16 - Retirement Cohort Response Averages About
ASURA Activity Location and Frequency
(2=Disagree, 3=Neutral, 4=Agree)
Pre 2003
Post 2002
Survey Average
4
3.8
3.6
3.4
3.2
3
2.8
2.6
2.4
2.2
2
Should do more
activities on ASU's
campuses.
Should do more
Should focus activities
Should spread
Is doing about the right
activities off campus. on the Tempe Campus. activities around to all number of activities.
of the campuses.
75
Data from Pre 2003 and Post 2002 Retirement Cohorts
Question 17 - What interest might you have in the following event & travel opportunities with ASURA?
Question 17 - Retirment Cohort Response Averages for Interest in a Variety of Possible
ASURA Activities
1=No Interest, 3=Some Interest)
Pre 2003
Post 2002
Survey Average
3.5
3
2.5
2
1.5
1
AZ day trip Overnight AZ SW AZ/West US / Mexico / International International Picnic in park ASU tailgate A Habitat for Wine and
Trip
Cost-3 to 7 Canda - 1+
trip - 1-2
trip - 3+
Humanity cheese social
days
weeks
weeks
weeks
76
Baseball
game
Local casino
visit
Summary Data for Retirement Cohorts
Questions 18, 19, 20, & 21 –Demographic Information
Demographic
Number In Cohort
Average Age
Average Retirement Year
% Female
% Receiving ASURA E-mail
% Attending ASURA Event Past Five Years
77
Retirement Cohorts
Pre 2003 Post 2002
74
83
79
69
1995
2008
54%
63%
65%
89%
65%
65%
Member
Survey
192
73
2002
58%
78%
65%