CONFERENCE PROGRAM 2017 JUNE 12 – JUNE 14 SHAW CENTRE | OTTAWA, ON. Poster Presentations 45 & 75 Minute Sessions Big Ideas: Powered by PechaKucha 1 ~This schedule is subject to change~ ~A program with long form Session Descriptions will be published in late April 2017~ MONDAY, JUNE 12, 2017 POSTER PRESENTATIONS Available in the showcase until Tuesday, June 13, 2017 at 4:00PM Attended during the following times on Monday: 10:30AM – 11:00AM 12:15PM – 1:15PM 3:15PM – 3:45PM P1. Peering into the Shadows: A Faculty of Arts Approach to Determining Student Intent and Supporting Institutional Retention Rachel Doe, Mount Royal University, Julie-Anne White, Mount Royal University How can we link student intent and institutional retention? What can registration patterns show us about student intent? Many students face constraints even before the start of their undergraduate experience due to existing institutional policies and the direct entry environment, as well as through the student experience during their degree completion. Our poster presentation aims to equip professionals in academic advising and others who work in related post-secondary student services with a methodology to identify the disparity between student intent and program choice with the goal of designing actions, strategies and solutions that promote student success as well as institutional retention. Post-secondary acumen, Student advising, support and advocacy P2. Innovation for Mental Wellness Susanne Heaton, CINIM There is no health without mental health. The National College Health Assessment survey in 2016 reported that Mental Health continues to be a concern for many Canadian post-secondary students which in turn impacts academic areas in their life. CINIM (the Canadian Institute of Natural and Integrative Medicine), is a Calgary charity dedicated to creating stronger, healthier communities through revolutionary wellness programs. CINIM has created an award-winning, clinically proven online resiliency building program available 24/7, called BreathingRoom™ for youth ages 13-24. The Mental Health Commission wrote a briefing paper on BreathingRoom™ stating that those “who completed the program describe its impact as transformational; it changed how they see themselves and the world, what they do, and how they feel, often achieving what medication or counseling alone did not.” Let’s be proactive instead of reactive by addressing the 80% of youth who do not reach out for help due to long referral times, cost of therapy and stigma associated with mental health. CINIM is working on their next program for release later in 2017 for the 24 -45 yr old age group to decrease stress and help build resilience. By being proactive today, we will help to create a healthier future for tomorrow for not only the students, but also their families and communities. Emotional and interpersonal Intelligence; Student advising, support and advocacy 2 P3. Transfer Student Experiences in a Competitive Arena: Personal and Professional Development Through Co-Curricular Involvement Lisa Higashi, Simon Fraser University The experience of transfer students attaining an undergraduate degree is different from a traditional student who completes their program at one institution. This qualitative research inquiry examines how transfer students in a business school at a comprehensive university describe their co-curricular experiences. This inquiry looks at how students describe their experience, what led to their decision to get involved and if there were any barriers they faced. This poster outlines four categories of students which emerged as well as recommendations for further research and practice to support transfer students. Leadership, management and administration; Student learning and development P4. Aboriginal Access to Engineering: Faculty-Specific Longitudinal Student Success for Indigenous Learners Melanie Howard, Queens University The Aboriginal Access to Engineering (AAE) initiative at Queen's University is in its sixth year of operation. This program takes a longitudinal approach to STEM education for Indigenous learners by running extensive K-12 educational outreach programs, providing transitional and ongoing support for undergraduate engineering students, encouraging graduate options, and actively engaging alumni professionals. AAE has grown from serving four students in its inaugural year to having a current student cohort of 36 undergraduate and two graduate students on campus, with high rates of student participation in its programming. This poster provides an overview of the initiative. Equity, diversity and inclusion; Student learning and development P5. Peer Wellness Educators: A Creative Role for a Unique Context Jen Ko, OCAD; Alex McLaren, OCAD OCAD University boasts of its innovative educational programming, but until recently lacked the inventive peer health promotion programming emerging from other Canadian institutions. In the past year, and with funding from CACUSS, the OCADU Health & Wellness Centre initiated a peer program tailored to the creative context and centered on students themselves. The Peer Wellness Educator (PWE) program aims to provide creative health promotion that engages the community and helps involved students flourish. The poster presentation of the PWE program provides demonstrated insights regarding dynamic, student-driven programming, as well as practical strategies to adapt programming to unique contexts Equity, diversity and inclusion; Student learning and development P6. Academic support service use and academic achievement among university students with a history of reading difficulty: A longitudinal, mixed method study Annie Laroche, Dalhousie University; Bradley Bergey, Queens College, City University of New York; Helene Deacon, Dalhousie University We report on the academic achievement of undergraduate students who self-report a history of reading difficulty. Our mixed method study tracked their academic achievement and academic support services use across four years. Results indicated that these students had lower GPAs and lower retention rates each year and used some support services more frequently, compared to students with no history of reading difficulty. Service use, though infrequent, was associated with higher retention rates. Through interviews with a subsample, we identified reasons why students with a history of reading difficulty chose not to use support 3 services. Strategic planning, research and assessment; Student advising, support and advocacy P7. Breaking down barriers through an inter-Faculty social and learning network: Exploring the benefits of The University of Toronto’s Engineering Engagement & Development Network Estelle Oliva-Fisher, University of Toronto, Cori Hanson, University of Toronto Ever wonder how you could increase communication between colleagues all the while learning valuable and applicable skills? Or perhaps how you could ensure you employ the best practices in your profession, help others to do the same, and ensure efforts are not duplicated? This poster presentation will present and explore the benefits of an inter-Faculty social and learning network: The Engagement & Development Network. Participants will gain ideas, learned lessons, and suggestions for increasing cross-departmental communication and engagement. Join us as we present an initiative that was established in 2014 to increase communication and skill development among student affairs professionals within a large, multi-departmental faculty. Communication, Leadership, management and administration P8. Engaging Mentorship: Investigating Mentoring Relationships with First-Year Resident Students Ria Rombough, McGill University Student-faculty mentorship is thought to be an important factor in students’ engagement with their academic institution, but the benefit to students usually correlates with the quality of the mentoring relationship. McGill University’s Mentor-In-Residence program aims to increase meaningful student-faculty relationships, but the frequency and quality of these interactions has not been evaluated. Student advising, support and advocacy; Student learning and development P9. The Student Affairs Society at the Ontario Institute for Studies in Education: A Collaborative Vision for the Future of Canadian Student Affairs Practice Eric Schwenger, Ontario Institute for Studies in Education (University of Toronto), Sania Hameed, OISE/UT; Meagan Lau, OISE/UT; Jacquie Beaulieu, OISE/UT The first of its kind in Canada, our group - the Student Affairs Society at the University of Toronto - is a studentled initiative that facilitates dialogue between higher education students and student affairs professionals while fostering community across the broader field of Canadian Student Affairs. Our poster explores the changing face of professional higher education in Canada and the shift towards graduate training in the development of the next generation of professionals. Through an examination of the changing landscape of Canadian Student Affairs, we offer insight into how graduate students might be better integrated into the field. Student advising, support and advocacy; Student learning and development 4 P10. Excellence, Emotion, Empowerment: How Academic Advisors Describe the Goals of a Business Undergraduate Academic Advising Program Colleen Stevenson, Simon Fraser University How can an academic advising office without clearly articulated goals know what they’re working towards? Using student development theory and academic advising research as a guide, I articulated a set of common goals described by all the advisors in the sample. Through my research, I also discovered a strong cultural training component that included frequent, informal peer and self-evaluation conversations. This poster may be helpful if you’re having trouble determining the goals of an advising unit, or if you want to know more about applying a student-centred approach in academic advising. Student advising, support and advocacy; Student learning and development P11. From Typewriters to iPhone Apps: the evolution of note-taking with a growing population of students with disabilities and technology at our fingertips Eleni Wener, University of Manitoba This presentation will acknowledge note-taking programs at the University of Manitoba from the past, what was learned from experience with a growing population of students requiring accommodations and what innovative approaches are being implemented for the future. Note-taking services are a standard accommodation at the University of Manitoba and Student Accessibility Services has successfully created, managed and implemented three note-taking programs to meet the varying needs of each student. Student advising, support and advocacy; Student learning and development 5 CONCURRENT SESSIONS 11:00AM – 12:15PM 1.01 A Draft of Professional Standards for Indigenous Programs and Services Ian Cull, University of British Columbia; Asma Antoine, Royal Roads University; Ruth Young, University of Victoria; Rob Hancock, University of Victoria The CAS Professional Standards for Higher Education provides general standards for practice and functional areas. The standard for Indigenous Programs and Services has yet to be developed. This session will present the initial draft of such a standard currently being developed by a working group. The intention is to further support the professionalization and growth of Indigenous programs and services across North America and to bring awareness of Indigenous ways of knowing and being within institutional structure 1.02. Our #RoadtoCACUSS: A Journey of Holistic Well-being Jennifer Gonzales, Ryerson University; Kaitlyn Taylor-Asquini, Ryerson University; Brandon Smith, Ryerson University; Ian Crookshank, Ryerson University; Troy Murray. Ryerson University Professionals are called to innovatively solve problems in their practice, while maintaining personal well-being, and modeling wellness to colleagues/students. 20+ professionals from across Canada planned, trained, and participated in Road to CACUSS, a cycling journey from Toronto to Ottawa. Positive Psychologist Dr. Martin Seligman’s PERMA-V (Positive Emotion, Engagement, Relationships, Meaning, Accomplishment, Vitality) model of well-being was used to ground this experience. As the story of the journey is shared, session participants will consider how the building blocks of PERMA-V could be used to inform their professional practice, and transform a current challenge they are experiencing. 1.03 Infusing Harm Reduction into Campus Culture: The Algonquin College Umbrella Project Ben Bridgstock, Algonquin College; Amanda Neilson, Rideauwood Addiction & Family Services Established in 2015 with provincial funding, the AC Umbrella Project comprises a holistic harm reduction strategy for students. With college and community collaboration, this project is structured on a socio-ecological model which meets students on various levels. This innovative approach includes student harm reduction consultations with a professional addictions counsellor, electronic self-assessment tools, and student-only SMART Recovery sessions. By implementing advisory committees, student resources and training for faculty, the AC Umbrella Project is creating a shift in cultural understanding of substance use and how to best support students. This presentation will highlight the key learning from this project and share materials, tools and resources developed as part of this project with all attendees. 1.04 Taking a Developmental Approach: Basing First-Year Communication on Theory and Evidence Anne Forrestall, Dalhousie University; Krista Cross, Dalhousie University; Heather Doyle, Dalhousie University This session will discuss how Dalhousie University is using student communications to improve the success of first-year students. As part of Dalhousie’s strategic priority to increase retention from first to second year, Student Affairs took a developmental approach to creating a strategy for communicating with first-year students. Using Lizzio’s model of Five Senses of Success, we mapped out a plan to ensure communication messages supported each of the senses of the model. Participants will gain an understanding of how to use communications to effectively support first-year transitions, with a focus on how to incorporate theory and evidence into such planning. 6 1.05 “But we’ve always done it this way”: How Centennial College began to realize the potential for change in its orientation programs Sterling Crowe, Centennial College; Cory Coletta, Humber College In an effort to enhance the new student experience and increase college-wide student engagement, Centennial College has begun an extensive revitalization process for its orientation programming which currently serves all 4 campuses and 2 learning sites. This session will share how Centennial College has begun the revitalization process for orientation programming through exploring best and emerging practices; extensive consultation; developing new, and leveraging existing, relationships; and mapping steps forward in a flexible and transparent way to ensure continued progression and satisfaction for all involved. Change is never easy and undergoing a significant restructuring of orientation programs is a daunting task. This session will serve as a case study and will allow participants to consider steps they can take in revamping orientation programming at their own campuses. 1.06 Best Practices for Establishing Divisional Strategic Plans and Framework for Assessment Jelena Dukic, Humber College; Katie Felton, Campus Labs It can be a daunting task to develop a plan for assessment a cross an entire division. This session, copresented by Campus Labs and Humber College, will help remove some barriers you might be facing in developing an assessment committee and instituting a shared assessment framework. In addition to best practice tips, Humber College will share the success and challenges they faced as they developed their first divisional strategic and assessment framework. They will also share next steps including plan implementation, use of data, working with stakeholders and students and beyond. 1.07 How to Adult: A Survival Guide for the Other Side Charlene Mahon, Lambton College; Austin Noble, Lambton College As myriads of students anticipate the climb to the summit of their post-secondary programs, many are inadequately equipped to adapt to the challenges that await them. To address this need, an innovative mental health preparedness boot camp, designed and delivered by post-secondary students, was launched in the fall of 2015. At three strategic intervals, grade 12 students were successfully trained in mental health literacy and resiliency. Strengthening their mental muscle through engagement and activity, students filled their mental backpacks with tools for navigating the post-secondary experience and transition to adulthood. Come and experience our research design and leave empowered! 1.08 Assessing the Present, Monitoring the Future: Responsive and adaptive on-campus assessment of student functioning Boris Vukovic, Carleton University; John Meissner, Carleton University; Laura Brawn, Carleton University Martine Jaworski, Carleton University More and more university students are seeking on-campus supports for significant mental health distress, suspected disabilities, or previously diagnosed conditions. To best support them, universities require responsive and adaptive assessment services to accurately determine functional impact, identify needs, and recommend effective supports, initially and on an ongoing basis – we must be able to assess the present and monitor the future. A panel of assessment professionals will discuss a multi-faceted and dynamic approach to on-campus assessment of student functioning and support needs in areas of mental health and neurodevelopmental disorders. 7 1.09 Panel Q+A: Key considerations in the design and implementation of external reviews Erin Biddlecombe, Simon Fraser University; Tim Rahilly, Simon Fraser University; David Newman, University of Toronto; Tracey Mason-Innes, Simon Fraser University; Neil Buddell, Centennial College Student Services is increasingly called upon to evidence effective functioning, alignment with institutional vision, and positive impact on student learning and development. Many departments and/or divisions will rely on external reviews to support this evaluation work. While we inherently know that external reviews can be an effective assessment and strategic planning tool, little evidence is published to guide the development of an effective approach, particularly in Canada. This interactive session assembles a panel of experts with experience both as institutional organizers of external reviews and members of external review committees. Come with your questions as we consider such topics as: committee composition and scope, advance work to prepare your department/division and the committee, implications of institutional culture, and how to leverage committee findings. 1.10 The Past in the Present: History and Student Affairs Shawn Brackett, University of Calgary Good historians are storytellers. They weave compelling narratives from the mundane and the extraordinary that give new life to people and ages gone by. Since the social history revolution of the 1960s, more communities of all kinds have participated in crafting their own histories. What of student affairs? The stories we tell about ourselves reflect who we are. This session invites attendees to share their knowledge of our shared history, learn current historical research and sources for future studies, and discuss the theoretical and methodological challenges that impact not only the history of student affairs—but also its future. 1.11 Blazing New Trails: Re-designing Training (and Educational Programming) to be Interactive & Empower Learners Joan Butterworth, McGill University Training and educational programming is a job responsibility for many student affairs professionals. We are responsible for training students, peers and those who report to us, but are we doing a good job of it? Are we: conducting effective training, creating an environment where learning will flourish, providing training that meets institutional expectations, should we be at the front of the room leading the learning? These questions and more will be addressed and practical examples explored to blaze ways that make learning energizing and fun for facilitators and learners. 1.12 Creating a Mentorship Program Off The Side Of Your Desk Erin Clifford, University of Toronto Do you want to create a mentorship program for your students but don't know where to start? We'll review the different types of structures for mentoring, how and when to launch your program and the essentials of running a program when you have a hundred other things in your portfolio to accomplish at the same time. Participants will receive an electronic guide to creating and enhancing a mentorship program. 1.13 Making pulling teeth easier: An innovative approach to engaging student leaders in reflection and demonstrating their learning in a creative format using ePortfolios Allie Davidson, Carleton University; Sara Wills, Carleton University Are you finding it difficult to engage your student leaders in meaningful reflection after intentional learning experiences? Have you ever thought of transferring these reflections into a digital format? Connecting reflective practice with technology was an area we needed to develop to enhance our student leader program, and we quickly recognized the value of using an ePortfolio to do so. During this interactive session, we will 8 share our experience applying an ePortfolio to a student leader program and guide you in exploring how you may be able to do the same on your campus. 1.14 Thriving Campuses: Building a sustainable, collaborative model for mental health education on two campuses Amanda Unruh, University of British Columbia - Vancouver; Miranda Massie, University of British Columbia – Vancouver; Tracey Hawthorn, University of British Columbia - Okanagan Since 2009, UBC has annually run Thrive, a week long campaign encouraging the UBC community to ‘build positive mental health’. Thrive is a unique collaboration between Human Resources (Vancouver and Okanagan campuses), Student Development & Services and Communications & Marketing that targets students, staff, faculty and community members. This presentation will discuss the structure and organization of Thrive, and how this model of campaign organization is sustainable through collaborative work with partners, communications, and strategic evaluation on a small and large campus. The focus will be how to engage staff and faculty in dialogue and campaigns around mental health that support students and themselves. 1.15 Facing the future with lessons learned: Building a community of colleagues across campus using the active bystander model Rachael Sullivan, University of British Columbia; Natalie Gerum, University of British Columbia Active Bystander approaches have been used widely in the efforts to circumvent the pervasiveness of sexual violence at Canadian Universities. Four years after the UBC rape chants made national news we share how UBC uses an Active Bystander approach through The Community Building Education (CBE) framework which empowers students to actively respond to discriminatory circumstances. The CBE provides an opportunity to facilitate critical campus conversations for staff and student leaders and, more importantly, to “teach courage” (hooks, 2003) as a leadership skill for both staff and students. In this session, we will share lessons learned and examine big questions arising from implementing this cross-campus educational framework. 1.16 Not All Who Wander Are Lost: Using Grad Maps to Navigate Grad School and Beyond Miguel Hahn, Queen's University; Dr. Marta Straznicky, Queen's University Graduate students are increasingly seeking support with their transitions in and out of graduate school. Grad Maps are graduate program booklets that support graduate students’ career and academic success throughout their program with degree-specific information and advice presented in a visual timeline. They promote early engagement to prepare for careers in or out of the academy by focusing on academics, research, experiential learning, and career exploration. In this interactive session you will learn about the maps, how to use them, and the research behind them. You will also learn from your peers as you consider the usefulness of this kind of resource for helping your own students. 1.17 Bridging Career and Academic Advising: The Case for Hybrid Advisors Chantal Joy, Humber College; Melissa Gallo, Humber College; Tim Fricker, Mohawk College The case for integrating academic and career advising is compelling. The public call for job-ready grads and for PSE credentials to deliver employment outcomes brings urgency to the need for connecting educational and career goals early on. Several post-secondary institutions in Ontario have made significant changes to their advising models including the implementation of new hybrid academic and career roles and services. Whether you are in a position to implement change or looking to enhance existing advising structures, this session will give you practical ideas on how to move forward by examining current examples from two college in Ontario. 9 1.18 Towards a Family Friendly Campus: Improving the University/College experience for students with family responsibilities Kaye Francis, University of Toronto; Julia Pingeton, McGill University; Anne Bartlett University of Prince Edward Island, Kayla Madder University of Saskatchewan; Martin Rioux, Université de Montréal Institutions offer a variety of supports for students with family responsibilities, but the level of assistance is not consistent across Canada. How do we develop programs and actions that assist this population, and help students with family responsibilities achieve equity. Listen to how 5 institutions across Canada are assisting this population, and join in a discussion of what you could bring back to your institution. This session will include a panel discussion, and opportunity for small group discussions that will be shared with the larger group. 1:30PM – 2:45PM 2.01 The Thriving Student: Adapting Practices that Link Community and Post Secondary Together Karen Cornies, Silver Lake Outdoor Education Centre; Louisa Drost, Mohawk College; Erin Crickett, Sexual Assault Centre Hamilton Area; Lisa Jeffs, Youth Wellness Centre; Hennie Schoon, Redeemer University College; Meaghan Ross, McMaster University; Vanessa Eisses, Redeemer University College Increasingly, Student Affairs professionals are called upon to grow capacity to respond to sexual violence and mental health concerns. Partnering with community service organizations is an approach that can make a real difference on campuses. Hear the experiences of Student Affairs professionals from McMaster University, Mohawk College and Redeemer University College reaching out to community service providers and what the experience of working with PSEs is like from the point of view of Erin Crickett, Educator for the Sexual Assault Centre of Hamilton Area and Lisa Jeffs, Manager of the Youth Wellness Centre in Hamilton. Similarities and differences in cultures across these industries will be highlighted to create awareness and encourage collaborations. 2.02 A Culture of Accessibility in the Sciences: A New Paradigm for Science Training in Postsecondary Education Mahadeo Sukhai, National Educational Association of Disabled Students Persons with disabilities are under-represented in science, technology, engineering and mathematics (STEM) programs. For the student, disclosure of their disability, advocacy around accommodation, and the stresses associated with potentially being a trailblazer in their field, pose significant challenges. Meanwhile, the accommodation specialist must balance the student’s needs with the essential requirements of the discipline. This presentation will focus on principles of effective accommodation of disabilities in STEM. Finally, we will present a model for the application of universal design principles to STEM training, in order to ensure full participation and success of students with disabilities. 2.03 Open Book: Recent literature in student affairs Deanne Fisher, OCAD University A panel of avid readers will share their insights on recent and relevant books in the fields of student affairs, higher education and related topics. The session is designed to stimulate lively intellectual dialogue on the issues and trends that affect our work and to provide guidance for those looking to spend limited book budgets wisely. Audience participation is encouraged but not required. 10 2.04 Build Your Own Theory Nicole Joron, York University As we increase our focus on holistic student development and integrated services in student affairs, how do the theories that we know and love work together to inform student success? Learn how the presenter has integrated theories across student development, leadership development, career development, and wellness to inform their work and practice making connections to build your own theory. 2.05 We've got groups that jingle, jangle, jingle... Michael Huston, Mount Royal University; Jack Dobbs, Mount Royal University; Mirjam Knapik, Mount Royal University, Megan Suehn, Mount Royal University; Kelsey Kerwood, Mount Royal University; Ron Griffith, Mount Royal University Providing support and resources for student mental health is a primary concern for universities. Demand for frontline services is at an all-time high and seems likely to increase in the future. In a bid it address these concerns and increase capacity, we’ve focused on expanding our group offerings to include: Stress & Coping, ADHD, Asperger’s, Men’s Support, LGTBQ, and knitting (yes, knitting). Tools and techniques, theoretical foundations, evidence base, and outcomes will be presented in an informative and fun-filled session that will leave you wanting more. 2.06 Who Stole the Rule Book on Social Interactions? The Impact of PEERS on Neurodiverse Students Sherri Parkins, Seneca College; Cindy Lau-Chan, Seneca College Meltdowns? Socially isolated students? How many students with Autism Spectrum Disorder are on YOUR campuses? If you could implement an intervention that would support neurodiverse students’ well-being, would you? This session will introduce PEERS©, an evidenced based, ecologically valid social skills treatment program as an avenue for supporting students’ in their development of social connections. Participants will take part in a mock PEERS© session and explore how it supports students to develop resilience, coping skills, and improve their personal health and well-being. 2.07 Because it’s the 21st century – Building online students’ sense of community through comprehensive supports and services Stacey Burgess, Nova Scotia Community College (NSCC) Be among the first to hear the findings of new research exploring the intersection of technology, student supports and online community using the Community of Inquiry (CoI) framework. Find out how online students perceive community and how student supports and services influence learning and community building online. Take home five key strategies for building community and a sense of belonging among online students, and consider recommendations for further research and development using the CoI framework that could provide new insights on the ‘whole student’ experience in online and blended learning environments. 2.08 The Paradox of Career Development in 2017 Kristi Kerford, Fleming College; Waleska Vernon, Trent University, Sarah Haase, Fleming College What is career development in 2017…or 2025? The complexity of the messages that students receive about career development is overwhelming. Should students prepare for one clear career goal, be flexible to change, or both? The challenge for students is that we do not provide consistent or coherent messages. This presentation will look at the research and the student affairs’ and the public’s perceptive on this paradox. With presenters from a both a University and College we will consider it within different settings. As well, we will share our thinking on how to address the paradox and close with discussion time to share ideas between audience members. 11 2.09 Standing the Test of Time: Designing a Community of Practice for your Campus Jonny Morris, Canadian Mental Health Association BC Division; Tanya Miller, Healthy Minds | Healthy Campuses, Canadian Mental Health Association BC Division This interactive "How To" workshop will help delegates understand the fundamental tenets of a Community of Practice (CoP), and empower them to design a unique social learning community with their campus setting and objectives in mind. A CoP is a valuable tool and resource for campuses interested in building connection and community--within and between--institutions. After reviewing emerging and best practices through a recent case study, delegates will have the opportunity to customize their own CoP, share ideas with colleagues, and shape the future of their campus communities. 2.10 Orientation by the Numbers: Data-Informed Approaches to Orientation Planning Melinda Scott, University of Toronto; Leah McCormack-Smith, University of Toronto; Todd LeBlanc, University of Toronto; Steve Masse, University of Toronto; Meng Lim, University of Toronto; Bergita Petro, University of Toronto; Sarah Burley, University of Toronto While the majority of Student Affairs and Services professionals see the importance of orientation and transition programming, and value assessment data when making program-planning decisions – there can be differing approaches to these activities – even across units at a single institution. Using one university’s experience as a case study - presenters representing a cross-section of SAS professionals will describe a model for collaboration that supports a campus-wide culture of assessment and facilitates the continued advancement of orientation and transition programming. 2.11 The REAL Second Life: Pursuing your Doctorate while working fulltime Stephanie Muehlethaler, Trent University; Ange Clarke, Marine Institute; Shawn Brackett, University of Calgary Neil Buddel, Centennial College Thinking about pursuing a doctorate and working full time in higher education? It can be done! From the struggles to the opportunities of learning and growth, a group of diverse student affairs practitioners will speak about their specific experiences of pursuing higher learning and a doctorate. The panelists will cover a range of topics from balancing family, work, new relationships, change in jobs and navigating their research whilst still making time for themselves. Interested? Have questions? Is it even possible to do both? Come and find out! 2.12 Post-Secondary Student Mental Health Guide to a Systematic Approach: An Online Assessment Inventory & Resource Guide Tayyab Rashid, University of Toronto The Post-Secondary Student Mental Health: A systemic guide introduced at the CACUSS 2013 offered a comprehensive framework towards student mental health. Advancing this seminal work, a state of the art website which complements the Guide is presented (http://cacuss-campusmentalhealth.ca). After an overview of the website, the audience will be invited to participate. They will be divided in seven groups, each representing an area of the Guide. Each group will be requested to complete their assigned section of the online inventory. A hard copy of the inventory in English & French will also be made available to ensure everyone can participate, in case they are not get online. Upon completion, each group will discuss the process, feedback provided by the website, and will be asked to make recommendations towards optimal 12 usage of the website. The presenter will discuss suggested outcomes listed for each section and ways these outcomes can be adapted to meet campus-specific needs. Furthermore, the workshop will also demonstrate ways best practices, relevant research, video illustrations in each of the seven areas of the Guide can be used optimally to implement a campus wide systemic approach to student mental health. 2.13 If Equity Is Everyone’s Job, Who’s Going To Do It? : Developing Integrated EDI Practices Scott Clarke, University of Toronto; Tanya De Mello, Ryerson University Embedding equity, diversity and inclusion competencies within SAS should enrich our services and build stronger relations with EDI offices. Yet, there is often a disconnect in service delivery due to the lack formal relationships, inadequate understanding of each unit’s portfolio, discomfort in addressing issues and, far too often, a sense of mistrust. The facilitators will draw on their experiences in SAS and EDI to share integrated responses to support students and address key issues impacting our campuses. Participants will leave with a framework to develop holistic responses to equity-related issues on the individual, interpersonal, campuscommunity and systemic levels. 2.14 The ADDIE Model: A Unique Approach to Training in Student Affairs Amanda Sartori, York University; Saba Rafiq, York University The focus of instructional design is to enhance the learning acquisition process to make it more engaging, and to motivate learners to gain deeper understanding and knowledge (Merrill et al., 1996). Emerging from this field is the ADDIE (Analysis, Design, Development, Implementation, Evaluation) model used to design learning experiences, a practice which a significant number of student affairs and services professionals undertake. Through the presentation of the ADDIE model, presenters will offer a systematic way to ensure that training designed for students provides an avenue for meaningful acquisition of knowledge and skill as well as relevant and tailored learning experiences. 2.15 Decolonizing Leadership Education: Moving Beyond Diversity to Develop Student Leaders, Activists and Allies Anushay Irfan Khan, McMaster University Despite unquestionably well intentions on the part of leadership educators, most leadership education facilitates rather than challenges dominant hegemony, prevailing social hierarchies and inequitable distributions of power and privilege. This session will explore the philosophy and process of decolonizing leadership education dedicated to dismantling dominant hierarchies and concentrations of power and control by challenging colonial and Eurocentric understandings of leadership to create spaces for activism and allyship. Furthermore, we will explore how the process of decolonizing leadership education includes not only subtle shifts in practice and personal relationships, but important shifts of consciousness that prepare us to see and react to the socio-political contexts that so heavily influence education theory and practice. 2.16 Navigating the Galaxy of Service Delivery Models: Personalized Care - Our New Hope Matthias Kaay, Ryerson University; Sarah Thompson, Ryerson University; Allan MacDonald, Ryerson; Laura Girz, Ryerson University; Lauren Goodmen, Ryerson; Matthias Kaay, Ryerson University Driven by increased demand for service, interest has proliferated in service delivery modernization, including use of stepped-care models, within the post-secondary mental health sector. Concurrently, we have witnessed an apparent identity crisis in post-secondary mental health where mandates vary from championing brief support and external referral, to the provision of long term psychotherapy. Join us as we present on the evolution of service delivery at Ryerson’s Centre for Student Development and Counselling, sharing 13 perspectives from front-line staff to leadership including key principles and action steps exportable to other institutions seeking to customize service delivery solutions to their unique circumstances. 2.17 A Tale of Three Cities: Brock University, The University of Waterloo and The University of British Columbia Explore Career Services for Students with Disabilities – A discussion around guiding principles, evolving practices and ultimate aims Allan Dias, University of BC; Chandra Barbour, UBC; Richard Wikkerink, University of Waterloo; Lisa Kuiper, Brock University In this 75 minute session, participants will hear from three institutions and their efforts in exploring, developing and strengthening career services for students with disabilities. In small groups, participants will also get the opportunity to: •talk about their own institutions and experiences, •discuss evolving practices, •explore guiding principles, and •share intended impacts. To close, a large group discussion will explore ultimate aims and areas for further research. Information and resources gathered during the session will be emailed to participants at a later date. 2.18 Scaffolding Adulthood: How Our Views of Students Need to Change Freeman Woolnough, Queen’s University; Sara Wills, Carleton University Too often, we find ourselves asking: ‘Why can’t they just behave like adults?’ The answer, quite simply, is that many students are not yet adults. In this engaging and perspective-shifting session, participants will receive tangible takeaways that will address student immaturity on their campuses. Using research from the worlds of business, pedagogy, and even corporate law, while integrating novel and interactive assessment techniques, participants will learn how to deal with student immaturity one-on-one (without getting frustrated!). Through a combination of activities, integrated research, and facilitated discussion, participants will develop a model for scaffolding adulthood with the students on their campuses. 2.19 ROUND TABLE SERIES: Keep Calm and Conduct On: Bystander Intervention Student Conduct Community of Practice Keep Calm & Conduct On is a series of roundtable discussions hosted by the Community of Practice of Student Conduct to create an opportunity for members to discuss current trends, best practice, share resources and ask questions on a series of hot topics. Come out to join us for Keep Calm & Conduct On: Bystander Intervention. 4:00PM – 4:45PM 3.01 Just Key(p) Swimming: Best Practices on How to Identify Key Performance Indicators within your Service/ À contre-courant : Pratiques exemplaires pour identifier des indicateurs clés de performance au sein de votre service Jennifer Keays, University of Ottawa Health Services; Sylvie Fournel University of Ottawa Health Services Let us be the Dory to your Nemo by showing you the map we used to find Key Performance Indicators (KPIs) in a health promotion setting where money is not part of the equation. This session will highlight tips on how to defy the conventional by adopting the PDSA (Plan-Do-Study-Act) method as well as a bottom-up approach and 14 how participants can apply our method to their respective services. The session will end with a short interactive activity on how to “just keep swimming” through areas of improvement and learn from these best practices. Nous sommes Dory, vous êtes Nemo : laissez nous vous montrer le chemin vers l’identification des indicateurs clés de performance dans le secteur de la promotion de la santé, où l’argent n’est pas une variable de l’équation. Cette séance soulignera des trucs et astuces non conventionnels reposant sur la méthode du PDSA (Plan-DoStudy-Act), ainsi que sur l’approche ascendante (bottom-up), et explorera la façon dont les participants pourraient les appliquer dans leurs services respectifs. Cette séance sera complétée par une courte activité interactive visant à vous guider à travers le défi de l’amélioration en utilisant ces pratiques exemplaires. 3.02 Creating Creating a Community of Support – The Indigenous Housing Program Steve Kootenay-Jobin, Mount Royal University; Laura Collings Mount Royal University Kristin Davick This session will explore the challenges that Indigenous students living on residence face in post-secondary institutions and will discuss strategies used to help reduce barriers and encourage success. By examining the Indigenous Housing Program at Mount Royal University we will identify various methods to support recruitment, retention and success of students. Through a blend of traditional lecture with round table discussion, delegates will critically examine strategies, resources and share personal approaches and brainstorm new ideas. 3.03 Using LEAN Process Methodology to Reduce Wait Times for Counselling Services Jeff Agate, Algonquin College; Chuck Doyle, Algonquin College; Ben Bridgstock, Algonquin College This presentation will provide a successful example of an appointment scheduling methodology based on LEAN service delivery methods. This approach has been shown to help students get the services they were seeking as quickly as possible. Other concerns included ensuring that the workload of counsellors was regulated to stay within sustainable limits. Presenters will review the process used to employ a LEAN transformation and data to illustrate its positive outcomes. 3.04 Using Short Film to Enhance Student Learning and Campus Mental Health Natalie Daley, Art With Impact Canada; This interactive session will engage participants in a lively discussion about the role of art and non-linear learning tools to encourage early intervention and reduce stigma related to mental illness on postsecondary campuses. Featuring short films about mental health from Art With Impact Canada’s ground-breaking OLIVE Film Collection, the session will leverage insights from AWIC’s data-driven and innovative Movies for Mental Health workshops to explore ways that the connective power of artistic expression can illuminate complicated, personal issues related to mental health among college and university students and serve as a powerful method of connecting students to on and off campus services. 3.05 Co-Curricular Programming in Canada: Its Past, Present, and Anticipated Future Christina Wiggins, Sheridan College; Amy Baird, Conestoga College; Gareth C. McVicar, University of Calgary; Kimberly Elias, University of Toronto; Lina Di Genova,McGill University; Lesley Calvin, Niagara College, Meagan Lau, University of Toronto; Rebecca Sun, Algonquin College Within the last five years co-curricular record (CCR) programming has grown exponentially across Canada’s post-secondary landscape, but there is still some mystery surrounding exactly what CCR programming is and how it benefits students. This presentation will explore how CCR programming has evolved in Canada and how it adds value to the student life experience by supporting out of classroom learning that positively impacts employability. Participants will engage in a vibrant discussion regarding the future of CCR programming which 15 will include brainstorming how it can continue developing to meet the anticipated diverse needs of future students, including Generation Z. 3.06 Sexual Violence on Religious Campuses Karen Cornies Silver Lake Outdoor Education Centre; Jim Vanderwoerd, Redeemer University College; Vanessa Eisses, Redeemer University College, Erin Crickett Like campuses across Canada, religious campuses are making efforts to grow capacity in responding to sexual violence. Come to this workshop to hear about research that provides insight into this topic, emerging practices at religious campuses designed to respond more effectively, and the unique perspective of a public educator from a sexual assault centre setting foot for the first time on a religious campus to deliver a sexual violence awareness program centre delivering a sexual violence awareness program at a religious campus. 3.07 What is Data Without a Good Story? Lesley D'Souza, Ryerson University Data storytelling is set to become an essential skill set that all Student Affairs professionals need. Conducting good assessment has been a significant focus within our field for several years, but we have more work to do when it comes to learning how to share our data in powerful ways. Come hear more about what data storytelling is, and what strategies you can use to craft powerful stories around your data. We'll talk through these examples using data points from the National College Health Assessment. 3.08 GBC’s Student Well-Being Team: Working Together to Create Conditions for Well-Being Kate Klein, George Brown College; Tenniel Rock, George Brown College; Susan Toews, George Brown College; Diana McIntyre, George Brown College; Jacqueline Macchione, George Brown College George Brown College’s newly-instituted “Student Well-Being Team” is a collaborative of counsellors, peer leaders, researchers, administrators, educators, and change-makers who foster the conditions for student wellbeing at GBC through a number of mutually-reinforcing strategies. As drivers of GBC’s Healthy Campus Initiative, this team works together to support the college’s understanding of the social determinants of wellbeing, and to advocate for the idea that college-wide mental health promotion involves many shifts ranging from the personal to the systemic. This workshop will bring members of this team together to share some challenges and successes of this multi-faceted approach to student support. 3.09 Student Success and Male Students On Campus. Are we missing something Joe Henry, King's University College Our college and university campuses are more diverse than ever before in Canada. Increased access to postsecondary education is the good news for country and our society. However we do see gaps emerging in success specifically those students who identify a male on campus. Male students are less likely to seek professional support, more likely to be involved in conduct issues and are less likely to persist in their studies. This session review of of the literature and promising practices initiated on campuses that are available to better support male students additionally participants will have opportunity to engage with each other on this important issue to develop a template for action on their campus. 3.10 Using Social Media to Engage Students: Thinking Outside the College Counselling “Box” Heather Drummond, Mohawk College Students are more connected digitally than ever, post-secondary institutional budgets are changing and students are showing up with increasingly complex needs, in terms of mental health and wellness. This is the 16 time to find innovative ways of engaging our students and encouraging academic persistence. Dr. Heather Drummond, Counsellor at Mohawk College has developed, and is currently implementing a student success program designed to meet students where they are at, engrossed in the various social media platforms. Come find out how to use Twitter, WordPress, Instagram, YouTube, Facebook and your institutions e-learning platform to help students build the necessary skills to successfully engage in the academic process. 3.11 Storytelling and Student Engagement: the Journey of a Social Media Campaign Albert Fung, Simon Fraser University “Volunteers of SFU” is a dynamic social media campaign that recognizes and celebrates the students who volunteer within Simon Fraser University and in the wider community. Inspired by the popular “Humans of New York” Facebook page, this campaign utilizes a combination of social media platforms to share stories of how students have impacted their communities and how their work impacts their personal and professional growth. These amazing stories resonate with key student development theories as well as emerging career development theories. Come find out how our students, our institution and our community have involved and benefited. 3.12 Towards Inclusive and Successful Learning for all: Supporting course instructors in their UDL journey Teri Phillips, McGill University; Tanja Beck, McGill University; Catherine Loiselle, CRISPESH A 3-year, grant-funded, Quebec (Canada) initiative was undertaken across 5 post-secondary institutions in Montreal (university/CEGEP) aimed at discovering facilitators and stressors experienced by course instructors in the implementation of universal design for learning (UDL). This has culminated in the creation of a sustainable, bilingual, online, user-friendly toolkit, offering support to course instructors in their application of UDL in pedagogy. Attendees will leave with an understanding of what is available through this resource, how they can use this to concretize faculty resourcefulness at their own institutions, and a mechanism through which to share their own UDL knowledge and resources. 3.13 “Change is the law of life”: Student engagement in Waterloo’s Orientation revisioning process Jenna Hampshire, University of Waterloo; Christina Pope University of Waterloo The University of Waterloo takes pride in their Orientation Week being organized by student leaders. When Waterloo Senate voted to implement a fall reading break, changes needed to be made to the orientation schedule. Our student leaders were faced with the prospect of no longer recognizing the transition program they were heavily invested in. The stakes were high, and so were emotions! Learn how our students leaders were heavily involved in our orientation revisioning. Then, find out how satisfied these students were with the process and the final results. 3.14 Rethinking Academic Accommodations: using a design-thinking approach to find new solutions Heather Kelly, University of Toronto; Deanne Fisher OCAD Heather Kelly UofT The number of post-secondary students registered with disability services offices on Ontario campuses continues to increase both in volume and complexity. This trend is a positive one as access to higher education for people with disabilities increases their potential for professional and personal success. However, institutions are facing increasing administrative complexity in providing accommodations. The current model may no longer be tenable or appropriate for many students. So, how might we move from a resourceconstrained one-to-one approach to a many-to-many approach? This session will present the results of a project which used a design thinking approach to radically rethink the provision of academic accommodation and the institutional policies and procedures which constrain us. 17 3.15 Supporting Students Accused in Sexual Violence Complaints Marcelle Mullings, Ryerson University; Mark Atia, Ryerson University This past year, a number of provinces introduced sexual violence legislation aimed at making campuses safer and more responsive to the needs of survivors. With this higher level of awareness about sexual violence, there has been increased focus on survivors and what institutions should do to support them. However, there is a lack of information about accused students and the circumstances they face. This session will explore the rationale for providing support to accused students during a disciplinary process. We will discuss the guiding principles for supporting accused students and how these services will assist institutions in making their campuses safer. 3.16 Collaborating with Institutional Research to Improve Retention: NSCC’s Student Success Surveys Antonia Sly Nichols, Nova Scotia Community College; Laurie Edwards, Nova Scotia Community College NSCC has a regular practice of surveying incoming students to create a first year student profile for each of our 13 campuses. In 2016, Student Services and Institutional Research collaborated to revise and strengthen the purpose and use of the Incoming Student Survey. The new instrument was split into two surveys administered before and after the start of September classes. Students identified as potentially at-risk are contacted and offered early supports. The focus of the survey is to collect data that can be used to forecast students who may be at risk of withdrawing within the first few months of enrolment. This session will provide an overview of what questions we ask, what flags a student as being “at-risk”, and how our Student Success Surveys have turned into effective retention tools. 3.17 The Hope Phenomenon – Using hope theory to support student success Bogumila Anaya, keep.me SAFE by guard.me; Danusia Lapinski, Youth Coach Global Students on campuses around the world are reporting high levels of hopelessness. But what is hope exactly and how can we use it to support student success? A combination of willpower plus waypower, hope is about creating a mental path from here to there. Understanding and applying hope gives students the ability to accept and transform conflict in themselves in order to create positive changes in their lives.The session will explore the types of conflicts students face and introduce the Seven Pillars of Hope as a toolkit for harnessing the goals, agency and pathways essential to hope. 3.18 Transitioning to Grad Life: A Review of a Pre-Orientation Program for Incoming Graduate Students Jennifer Pinker, University of Toronto Graduate students are increasingly expressing feelings of isolation and stress, signalling a need for support beyond academic departments and in all aspects of graduate life, starting on day one. This session will discuss the introduction of a pre-orientation program for graduate students that introduces them to strategies for academic success, navigating graduate life, and developing career networks; connects them with campus resources; and provides them with an opportunity to connect across disciplines and find community. 3.19. Amplifying a Student Led Movement for Mental Health JACK.ORG Jack.org is the only national network of young leaders transforming the way we think about mental health. Through three peer-to-peer based programs – Jack Talks, Jack Chapters, and Jack Summit – student leaders 18 are equipped to become effective mental health advocates in their communities. This session will explore the approach of Jack.org to empower student leaders to change the culture around mental health on their campuses. Discussions will be focused on youth engagement, how we can support student voice on campus, and how Jack.org programs may be leveraged to increase future student wellbeing. 19 BIG IDEAS: POWERED BY PECHAKUCHA 3.20A Great Power, Great Responsibility: Understanding Student Conceptions of Masculinity through Superhero Films Sterling Crowe, Centennial College Popular culture and film have gained credence throughout scholarship as cultural artifacts; exploring the messages housed within the narratives, and how those messages are incorporated into the construction of foreign policy, gender roles, and more. Studies have shown that up to 85% of the population learn masculinity through media, indicating the influence of gendered messages through film. Over time, representations of hyper-masculinity have evolved from the embattled Cold War hero to that of the escapist superhero lore. "Great Power, Great Responsibility" explores how masculinity is created and challenged in the superhero narrative in comparison to that of the prior generation's Cold War heroes, while highlighting how we can use this information in higher education to critically and compassionately process, question, accept, reject, uphold, and/or disrupt these gendered norms. 3.20B Diversity & Inclusion at a Crossroads: Putting Intersectionality into practice at Canadian Universities Adeline Huynh, University of British Columbia Intersectionality has become a buzz word on university campuses across Canada, especially within the narrative of diversity and inclusion. But how can Student Affairs and Services (SAS) professionals use intersectionality as a framework to inform our work with students? This presentation will explore the evolution of diversity and inclusion as it has been practiced at Canadian Universities; and position intersectionality as the framework and practice that should guide SAS professionals’ work with students in order to be responsive to the changing landscape of student experiences in their working, learning and living environments on campuses across Canada. 3.20C Looking Back, Facing Forwards: The Rise of Political Demonstrations on Rural Campuses Jeannine Kuemmerle, University of British Columbia Since its transition from college to university, UBC Okanagan has been relatively sheltered from politicized demonstrations. With the recent assembly of ultra-conservative religious and pro-life organizations on campus, came immediate questions, expressed tensions and divisions among students, staff and faculty. The presence of demonstrators and messages of intolerance broadcasted burst the ideal of a small campus community. Polarizing ideologies in the mainstream and political demonstrations are becoming an unanticipated reality for rural campuses. This presentation highlights this transition, encouraging the idea that when equipping Student Affairs Professionals to support and engage in civil conflict, process is more important than outcome. 3.20D Empowering Students Through Creativity: Insights and Breakthroughs Using an Art Therapy Group Approach Sophie Vinette, University of British Columbia A number of students who access counselling services are troubled by the past or anxious about the future. This impacts their well-being and interferes with their ability to be present. Creativity is often an overlooked 20 quality that can in fact be the catalyst for change and a source of inspiration. By encouraging students to tap into their creative potential, it allows them to explore “problems” in a new way and promotes resiliency. This presentation will review tools and interventions used during an art therapy group as well as offer a visual rendition of students’ journey during this process. 3.20E Challenging Perspectives: Exploring the use of restorative justice to address sexual violence Lyndsay Anderson, Dalhousie University Many survivors of sexual violence report that the current systems of adjudication, through campus policy or the criminal justice system, are not meeting their needs and in some cases, causing them further harm. Campus responders are working diligently to create survivor-focussed approaches, including the use of restorative justice. This presentation will share how restorative approaches can be used to address sexual violence and highlights the concerns that are often raised to object to its use. By discussing the barriers and challenges, the objective is to consider another set of options that could better meet the needs of survivors and our campus community. 21 TUESDAY, JUNE 13, 2017 10:45AM – 12:00PM 4.01 Not Just a Check Box: How to Integrate Cultural Competency and Safety on your Campus. Laura Maracle, Four Directions Aboriginal Student Centre, Queen's University Aboriginal Cultural Safety is a buzz word often used and incorporated within post-secondary institutions. How does this affect us directly and the diverse student population that we serve campus wide? Explore how an Aboriginal Cultural Safety framework can be modified and integrated to include empathy, dignity, respect and collaboration for everyone. Using a combination of engaging activities, information and facilitated discussion, we will share and develop plans that can be integrated within professional and student organizations to foster inclusion and culturally safe environments. 4.02 Planning for the future: Sexual Violence Adjudication Jennifer Lenfant Wright, Symplicity Corporation; Jacob Harper, Symplicity Corporation, Blaine Warner, Symplicity Corporation Institutional responsibilities around campus sexual violence response, prevention, and education have increased substantially. While sexual violence on college campuses is not new, awareness on the issue recently has exploded. Student trauma resulting from sexual violence is significant. Conduct officers can benefit from fuller understanding of the experiences of these victimized students, to better train and oversee how these issues are addressed on campuses. This session will offer an opportunity for critical dialogue about these emerging practices, including students due process rights, the appropriate standard of proof, and the role of faculty and students in the development of campus policy. 4.03 Mental Health Outcomes and Career Development Michael Huston, Mount Royal University; Jack Dobbs, Mount Royal University Career intervention, in all its forms, leads to positive mental health outcomes. This session presents a conceptual model linking career development intervention to a broad range of mental health outcomes and positive student outcomes such as retention and academic achievement. In this session, we discuss the model and it’s relevance to career practice, not only in student services, but in instructional activities, and institutional academic planning. Guiding theory, current evidence, and best practices are presented along with recommendations for student services practitioners, instructional faculty, and administration. 4.04 The Future: Advising for Student Success Neil Buddel, Centennial College The general consensus: get advising right and you will have made significant strides to maximizing student learning, satisfaction, and success. Advising at Centennial College – a seamless partnership between academic and student affairs – was designed to maximize students’ personal, academic, and social learning as they transition in, through and beyond the institution. Join to explore the WHYs (rationale for advising and program objectives), HOWs (conceptual framework and relationship to other student affairs functions like orientation), and WHATs (from roles and responsibilities to change management) of advising. 22 4.05 Islamic Counselling Theories and Clinical Practice in a University Student Support Setting Berak Hussain, Carleton University, Health and Counselling Services and International Student Services Office This presentation will explore the various Islamic Counselling (IC) theories and practices that are currently applied for the use of Muslim and non-Muslim practitioners for the ever increasing Muslim student population in post-secondary institutions due to immigration, international recruitment and refugee influx. This presentation will result in a better understanding of current IC theories and practices as well as the description of its common themes and patterns. In addition, it will suggest a theoretical IC framework for therapeutic techniques used with past and current Muslim clients/students in this presenter’s practice as a registered psychotherapist in a clinical Canadian university setting. 4.06 Outdoor Adventure Education and Thriving: Leadership in the Canadian Rocky Mountains Gareth McVicar, University of Calgary; Dr. Wally Rude, Ambrose University; Camille de Lacy, University of Toronto Student life pedagogy and research rooted in outdoor adventure education is scarce in Canadian higher education, even though a rich body of literature and best practices on the topic exist within American higher education. Outdoor educational practices grounded in experiential education present promising pathways for leadership development, student thriving, involvement and intercultural awareness. Within Canada, there are promising developments. This session will highlight the University of Calgary’s Camp LEAD program, explore the findings of a recent research project on the connection between outdoor orientation experiences and student thriving, and engage participants in exploring how to create an outdoor adventure program. 4.07 Pit Appointments: An Innovative Collaborative Approach for Psychiatric Consultations with Psychiatrists, Family Doctors and Students Working Together Marilyn Thorpe, University of Victoria; James Felix, University of Victoria; Oona Hayes, University of Victoria; Ildiko Lorincz, University of Victoria; Similar to the community, students at the University of Victoria faced lengthy wait times for psychiatric consultations due to a shortage of psychiatric resources. This session will describe the impact of implementing “pit appointments” since 2014. Pit appointments are an innovative alternative to psychiatric consultation whereby a student meets with both his or her family doctor and a psychiatrist simultaneously. The adoption of pit appointments has resulted in significant wait time reductions as well as other unanticipated benefits. The successes and challenges of implementing pit appointments at the University of Victoria will be discussed. 4.08. Activating the Okanagan Charter Dr. Tim Rahilly, Simon Fraser University; Dr. Susan Barker, University of Calgary, Dr. Louise Cowin, University of British Columbia, Dr. David Docherty, Mount Royal University Canadian universities and colleges are joining an international movement to create health promoting institutions of higher learning through activation of the Okanagan Charter: An International Charter for Health Promoting Universities and Colleges. The Charter calls on campuses to embed health and well-being into all aspects of campus culture, operations and practices. Recently, 6 Canadian Universities formally adopted the Charter as an expression of their commitment to activate the Charter and create campus environments that enhance well-being. In this session, you will hear from university leaders about institutional commitments and action for activating the Charter and benefits to doing so. This session is geared for decision-makers as well as practitioners from multiple disciplines. 23 4.09 Diversifying Our Approach: Equity, Diversity, and Inclusion in Career Education Rachel Barreca, Ryerson University; Jean-Pierre Fernandes, Ryerson University; Wincy Li, Ryerson University Ryerson University’s Career Centre has transformed its objectives and programming to be more inclusive for our diverse student population. We have challenged ourselves and our employer partners to create more inclusive spaces and strategies to effectively engage students from diverse identities and work towards their career success. Hear what we have done, share what you’re doing, and let’s make the Canadian career development landscape more and more inclusive. 4.10 Navigating Institutional Politics Robert Coffey, Michigan State University; Patty Griffin, University of Michigan Although “office politics” are frequently cast in a negative light, politics also aptly describes how people in complex organizations develop and advance agendas; build coalitions; bargain and negotiate; and manage conflict. While office politics can sometimes be draining, success in role often requires adroit and principled politicking. This workshop will help equip participants with the knowledge and insight intended to help them become more adept, thoughtful, and effective at negotiating organizational politics. 4.11 Leadership Zen: A Human-Centered Approach to Change Management David Ip Yam, York University; Due to changing higher education trends, evolving student needs, and increasing fiscal restraints, Student Affairs and Services cannot replicate yesterday’s practices. There must be innovation, and innovation means change. Intended for front-line and mid-level managers or supervisors and those aspiring to lead student affairs and services teams, this professional development workshop will focus on enhancing change leadership acumen, awareness and practices. Participants will identify their change leadership style, learn about the differences between change leadership and change management, and discuss tactics to promote their team’s grit and growth mindset in order to improve group trust and performance through change. 4.12 Taking student supports and services online: Perspectives and expectations of graduate students Tamara Leary, Royal Roads University; Kyla McLeoad, Royal Roads University With what we know to be an increasingly diverse student population enrolling in Canadian university and college online programs it is imperative that we inform our approach to student engagement with data that reflects current student populations - of which online graduate students is one. This study specifically focuses on graduate online students’ expectations and understanding of student engagement - who better to inform our practice than the students! Findings reflect one institution's graduate online student population but will inform critical dialogue for other institutions considering graduate online student recruitment and retention. 4.13 From Lo-tech to high-tech: How can we create “just-in-time accessibility” ? Rafael Maliba, Université du Québec à Montréal Technology is at the heart of our daily interactions. User-friendly, free and universal applications allow us to interact in ways we could not have 20, 10 or even 5 years ago. Smartphones, tablets and laptops are in every classroom, office and coffee shop. As a SAS professional, creativity and adaptability are vital. Enhance your technology competency by choosing tools that strategically enhance communication and provide “just-in-time accessibility” in your presentations or your classroom. 24 4.14 Campus Recreation - A New Value Proposition Chris Dawe; Kathleen Hatch Out with the old gym paradigm and in with the new "classrooms and incubators of student success”. Where else on campus can you foster the regenerative energy we all need everyday while cultivating learning for life. Campus Recreation is poised to be a catalyst and leader on campuses addressing issues of physical and mental health and building cultures of real compassion and individual well-being. Come hear about promising and best practices in every province and new ways to inspire a ‘revolution’ of human health ready to contribute and flourish. It’s a quiet campus asset that is ready to ROAR - especially if you are ready to give it a push! 4.15 Compulsory Ancillary Fee Protocols And Their Influence On The Organization and Performance of Student Affairs and Services Jacqueline Beaulieu, OISE/University of Toronto This presentation will explore preliminary findings from a dissertation examining how Ontario's provincial policies and institution-level protocols guiding the introduction and adjustment of compulsory ancillary fees are shaping the organization and performance of student affairs and services. We will discuss potential implications of the preliminary findings and review details of the upcoming phases of research. There will be opportunities to share stories of how policies and protocols governing compulsory ancillary fees are shaping your work. Gain new ideas and approaches for collaborating with relevant governing bodies that you can use to advance the performance of your institution. 4.16 Why does Orientation have to end when it has just begun? Christopher Nelan, Trent University Durham; Craig Cameron, Trent University Durham A student’s first year experience is critical to their success. During orientation, we provide students with information to succeed and hope they engage with their peers and campus. But what happens after that first week in September when orientation ends? We find students often do not make meaningful connections with their peers or the campus community and do not retain the overwhelming amount of information provided. Join us for an interactive workshop and engage with your peers to discuss and learn about transitional programming that continues throughout the academic year to increase student success. 25 1:30PM – 2:45PM 5.01 Holistic Learning Strategies: Using Nature, Meditation, Play, and Community for Academic Success Deena Shaffer, Ryerson University Tired of assignment calculators, same-old study schedules, and KWL charts? Not seeing long-lasting or powerful changes from traditional learning strategies? In this session, participants will learn how to use the wisdom of nature, meditation, play, and community to foster greater academic success. Attendees will experience first-hand benefits like honed concentration, reduced anxiety, uplifted mood, expanded creative thinking, and other essential academic skills. Drawing upon indigenous epistemologies, transformative education, transferable learning, and nature-based pedagogy, participants will learn about “alternative”, wholeperson learning strategies to engage the head, hands, and hearts of their students. 5.02 Best Practices and Universal Design in Student Services Provision for College and University Students with Disabilities Mahadeo Sukhai, National Educational Association of Disabled Students Students with disabilities experience many barriers to fully accessing and participating in postsecondary education. While accessibility and accommodation practices in the classroom setting are well documented, very little work has been done to address this issue in the context of the growing importance of the cocurricular learning environment to the postsecondary student experience. This session will highlight our current knowledge of barriers, best practices and universal design in the co-curricular learning space through a review of the interim results from a nationwide research initiative Undertaken to explore the barriers and facilitators to accessing postsecondary education for students with disabilities. 5.03 Impacting future generations to create cultures of consent: A Provincial Collaboration Erin Biddlecombe, Simon Fraser University; Lisa Olgivie, Simon Fraser University; Meaghan Hagerty Thompson Rivers University; Dranna Andrews Brown, Royal Roads University; Evan Hilchey,Thompson Rivers University The Research Universities’ Council of British Columbia (RUCBC) – comprised of University of British Columbia, Simon Fraser University, University of Victoria, University of Northern British Columbia, Royal Roads University, and Thompson Rivers University - has convened a working group to develop sexual violence education and prevention programming with a focus on engaging new students from the point of admission through until the end of the second month of a new student’s first semester. This approach provides a model for institutional collaboration around program development, evaluation and resource sharing and to focus on how we can engage incoming students. Grounded in literature related to student transition as well as promising practices in sexual violence prevention the presentation will also provide an overview of program strategies that can be adapted for implementation at each institution. 5.04 Building on a solid base of retention, can we do better? An innovative model based on Tinto's seminal research Cherylyn Cameron, Bow Valley College; Lynn Connell, Bow Valley College In this interactive seminar, participants will learn about an innovative initiative to promote learner success. A group of committed faculty and staff from divergent departments at Bow Valley College came together to discover innovative ways to improve the learner experience and retention. After a review of the seminal literature, Tinto’s theory and research on persistence and attainment in higher education was selected to guide the work. Participants will explore the theory, how it was adapted, and some of the innovations used to enhance learner achievement. Working in small groups, participants will consider how the model may serve their own institutions. 5.05 The Culture of Sex: Building a Future of Sex Positive Education on Campus Katie Calcaterra, Nipissing University As we respond to themes of sexuality and sexual violence on our campuses we need to better understand the culture of sex that exists among students. This will help in gauging the strategies we implement and the effectiveness of any education and/or intervention. Through the implementation of a flipped classroom approach, join your colleagues in an open discussion about the culture of sex that exists on campuses in Canada. Topics discussed will include trends and student issues relating to sex, social media, dating, and relationships. The goal of this conference session will be to continue the dialogue around approaches to sex and relationship education on college and university campuses leaving you inspired to develop or contribute to purposeful educational initiatives and messaging. 5.06 Locally sourced: In-house professional development to increase campus student support capacity Nona Robinson, Trent University; Stephanie Muehlethaler, Trent University This session will explore strategies and techniques to provide high level in-house professional development, not only to student services staff, but to the entire campus community. Professional development can often be seen as expensive, time-consuming and requiring external resources. However, through leveraging in-house subject matter experts and targeted competency development, we can enhance not only student services staff PD, but also increase student support capacity among all members of the campus community. Participants will identify and develop their own strategies to build intentional, high quality and collaborative professional development on their campuses. 5.07 Building an Outcome-Driven Culture in Student Affairs - From Planning & Assessment to Practice Rick Ezekiel, Western University; Jana Luker, Western University The Student Experience Portfolio is a newly established area at Western University, consisting of multiple units that previously reported to a number of different offices on campus. A key focus within the new portfolio involved articulating clear student learning and development outcomes, and aligning all aspects of our work with said outcomes. In this session, you'll hear how we leveraged the opportunity that came with this organizational change to build an outcome-driven culture in the portfolio, from strategic planning and budgeting, to on the ground practice, program assessment, reporting and staff development. 5.08 The Secret Diaries of the Mentorship Network Jeremy Brzozowski, Carleton University; Teddy Kozela, Carleton University; Jennifer Trimble Carleton University; Andrea Hogue Reynolds Carleton University Mentorship programs are some of the oldest existing student service programs. The Student Experience Office at Carleton University invites you to join us to learn about how we looked at a program of the PAST and retooled it for our FUTURE. This session will focus on how our team revisited the question of “What does it mean to be a mentor?” and how this concept spring-boarded the development of the Mentorship Network (a mentor training program) and the creation of a consistent intentional certification program for all our campus partners who offer mentor programs. We will share our diaries of reflections, questions and challenges that ultimately led to the creation of this program and 2 years of data demonstrating our outcomes. 5.09 Connecting Our Country Panel Discussion: Canadian Student Affairs on the Digital Frontier Lesley D'Souza, Ryerson University; Luke Gobert, Ryerson University We’re bringing Connecting Our Country—a digital project designed to help facilitate, highlight, and build digital communication channels throughout Canadian Student Affairs—to the CACUSS conference in real life! Join a group of panelists from across the country as they discuss the Canadian SA digital identity, what it engaging on Twitter can do for professionals, and where Canadian SA is headed. Get inspired by and participate in the conversations sure to spill over into the hallways of the conference. This isn’t your typical panel discussion— stretch those Twitter fingers, spellcheck your questions, and bring your best GIF game. 5.10 Getting a handle on the campus Mental Health Tsunami – A Program that has made a difference on three campuses Larry McCloskey, Carleton University; John Meissner, Carleton University From Intention To Action (FITA) is a comprehensive campus intervention program that uses graduate students in counselling as a primary resource. It was developed and implemented to support students on academic warning and/or with poor mental health. Evidence collected over five years demonstrates significant gains in student well-being and academic performance. Pilots conducted to assess transferability on two metropolitan campuses yielded significant mental health gains. FITA provides a new strata of mental health intervention exceeding peer support models without the costs associated with paid professional staff. FITA addresses the urgent need to build mental health capacity underscored by recent trends. 5.11. The Story of ThriveRU: the early evolution of a unique and successful student mental health initiative John Hannah, Ryerson University; Diana Brecher, Ryerson University Ryerson University's unique ThriveRU initiative is a new part of our campus ecosystem responding to student wellness. Its particular bent is to help integrate tenets of well-being and positive psychology into the fabric of local Student Affairs programming across campus and into the curriculum of specific academic courses thorough training of staff, faculty and students in leadership positions. We emphasize the idea of mental health as an essential part of the academic mission of the university. In this session we will describe how the program evolved very quickly from a small training program in local contexts to a hugely popular campus-wide initiative. 5.12 The Systemic Approach to Student Mental Health Framework: Put to the Test by Government and Collaborating Institutions Debbie Bruckner, University of Calgary; Mark Slomp, University of Lethbridge; Kevin Friese University of Alberta, Catherine Davis-Herbert MacEwan University, Kandi McElary, Mount Royal University Provosts and Vice Presidents, Academic Affairs from five Alberta post-secondary institutions were charged by Advanced Education to collaborate on a common set of performance metrics and indicators for an Addiction and Mental Health Framework. Representatives from the five institutions collaborated and based their work on the CACUSS/CMHA Post-Secondary Student Mental Health: Guide to a Systemic Approach and the Alberta Post-Secondary Mental Health and Addictions Framework, as well as the Healthy Campus Alberta principles. This session will focus on the process undertaken over a seven month period to develop the Alberta PostSecondary Addiction and Mental Health Framework and Common Measures. 5.13 Breaking the STI Testing World Record: The Tale of Two Universities Rita Hanoski, University of Saskatchewan; Chris Blain Middlesex London Health Unit, Jocelyn Orb, Univeristy of Saskatchewan; Maher Alazzam, Western University Two universities attempted to normalize sexual health by breaking the world record of number of STI tests performed in one day. Listen to their experiences. Hear how the students responded, the results and even the unexpected outcomes. This presentation will include evidence based research, a chance for the audience to add their own experiences, thoughts and suggestions and will end with an invitation to add your campus to this competition! 5.14 The Caring Campus Project: A multilevel prevention program for student substance misuse and mental health issues Shu-Ping Chen, University of Alberta; Dr. Keith Dobson, Department of Psychology, University of Calgary; Terry Krupa Queen's University; Heather Stuart Queen's University The Caring Campus Project was a Movember funded, 3-year project to develop a multilevel prevention program aiming to reduce the risks associated with mental health and substance misuse and create a more supportive campus environment for male freshmen across three Canadian Campuses - Queen’s University, University of Calgary, and Dalhousie University. We will present three evidence-informed approaches Substance Use Wellness Tool, contact-based education, and Student Summit - and demonstrate a community mobilization process that enabled male students to explore how social ideals of masculinity may influence substance misuse and empowered them to create initiatives towards substantial cultural change. 5.15 Bounce Back 2.0 Heather Doyle, Dalhousie University As part of our strategic priorities, Dalhousie is committed to raising student retention and to this end, implemented a version of the popular program: Bounce Back. This program is aimed at providing targeted and personalized supports to students who struggled academically in the first term of their first year, using advisors and Peer Wellness Coaches. This session will take participants through the planning, implementation, and assessment of this program in its pilot year. It will include an analysis of how theory and research was an integral part in development, as well discussing student outcomes, success and participation results. 5.16 Accessible Career Transitions at Carleton University Darren Mundt, Carleton University; Dean Mellway, READ Carleton University; Larry McCloskey PMC Carleton University, Kathleen Courtney Career Services Carleton University; Phaedra Gryz, Career Services Carleton University; After undertaking an environmental scan of best practices, Carleton University’s Career Services, Paul Menton Centre (PMC), and the READ Initiative have initiated the second phase of a collaborative and coordinated program to improve the employability of students with disabilities. The ACT (Accessible Career Transitions) program is a service coordination that will include student activity tracking, specialized employment events, targeted student communication and focused employer outreach. This session will present a current progress report of these initiatives along with roundtable discussions to share what other institutions are practicing. 5.17 ROUND TABLE SERIES: Keep Calm & Conduct On: Assessment & Reporting Student Conduct Community of Practice Keep Calm & Conduct On is a series of roundtable discussions hosted by the Community of Practice of Student Conduct to create an opportunity for members to discuss current trends, best practice, share resources and ask questions on a series of hot topics. Come out to join us for Keep Calm & Conduct On: Assessment & Reporting. 4:15PM – 5:00PM 6.01 Organiser un événement sans argent ni ressource humaine attitrée. Est-ce possible? Ricardo Codina, Université Laval Organiser un événement sans argent ni ressource humaine. Le budget de fonctionnement de votre unité ne vous permet pas toujours d’avoir les ressources financières et humaines pour réaliser tous vos projets événementiels. Faut-il les abandonner ? La réponse : pas nécessairement. Des solutions existent mais exigent de votre part efforts et créativité. Présentation d’une démarche générale et application avec exemples pratiques dans un cadre universitaire. 6.02 Developing and implementing a campus-wide experiential learning strategy Cathy Keates, Queen's University; Ann Tierney, Queen's University Growing experiential learning leads to rich student experiences, but is complex and involves multiple stakeholders and considerations. Learn about the development of Queen’s University’s Experiential Learning Working Group's process and resulting plan. We’ll review the Working Group process including theoretical and research foundations, data examined, and consultation with campus stakeholders and the resulting strategies we’ve developed to embed a commitment to experiential learning into first year and carry that through each year of study. Discuss how to apply strategies and specific tactics that may be applicable on your campus and how Student Affairs/Services can contribute to experiential learning growth. 6.03 Embracing the Professionalization of Academic Advising Leslie Grife, University of Toronto, Faculty of Applied Science & Engineering; Don MacMillan, University of Toronto, Faculty of Applied Science & Engineering Hear how U of T Engineering is working to embrace and advocate for the further professionalization of academic advising. After an extensive review of advising services ten key recommendations were approved. Participants will gain insight into the consultative process of creating a collective vision of developmental academic advising and will actively participate in a discussion regarding realizing and harnessing the support of faculty and senior administrators to propel positive change in the profession. See how we have fostered alliances and shared resources to provide a more formative learning experience for students as they navigate their academic journeys. 6.04 The necessity and prevalence of harm reduction based programming & initiatives in Ontario’s post-secondary institutions: Implications for all Canadian post-secondary campuses Ben Bridgstock, Algonquin College; Ben Bridgstock, Algonquin College This presentation will report on the findings of a 2016 research study conducted by the facilitator as part of his MSc in Psychology. the research project focused on the scope and range of substance use harm reduction based programming and initiatives currently offered within post-secondary educational institutions in the Province of Ontario, Canada. The research gathered in this study addresses several key areas within Ontario’s publicly funded post-secondary institutions, including; •Training & certification •Policy development •Internal and external partnerships •Residence policy and practices •Compliance with harm reduction best practices •Attitudes and openness to harm reduction This presentation will present the data collected in this research project, identify the areas of strength and weakness in the current system and make recommendations. 6.05 The next quarter century of disability services Boris Vukovic, Carleton University; Larry McCloskey, Carleton University A quarter century has passed since the first offices for students with disabilities were established at Canadian universities. The landscape of disabilities in higher education has continued to change since those times. We reflect on the past 25 years in disability services (yes, some of us were there from day one); review the present state of affairs (the good, the bad, the unbelievable), and put forward a vision for the next quarter century (and bet money on it!) – our past, our present, our future. Occasionally we make random historical references to pop culture to keep things in perspective. 6.06 Health Needs and Service Utilization of Aboriginal Students at the University of Saskatchewan Jocelyn Orb, University of Saskatchewan; Graeme Joseph, University of Saskatchewan Aboriginal people in Canada have higher rates of disease and less access to health services than the general population. As post-secondary students, they have higher rates of attrition and often report difficulty with accessing supports on campus. In 2015, Masters of Public Health students, together with the Student Health Services at the University of Saskatchewan initiated a survey and focus groups to learn more about the specific health needs of Aboriginal students, their utilization of services at the University and to reveal potential barriers to access. 6.07 A Competency Model for Peer Health Educators: Improving peer volunteer programs through the development and use of the Peer Skills Assessment Tool Kate Humphrys, Queen's University; Lauren Armstrong, Queen's University Do you wonder how to help your student volunteers articulate their experiences with your program? Recognizing this need, we developed the Peer Skills Assessment Tool. Grounded in Student Development Theory and the Volunteer Management cycle, this tool provides a structure for professional development in our Peer Health Education program. It is also a tangible volunteer appreciation tool, highly valued by our students. We will highlight the development, pilot and current use of the tool. Participants will receive a copy of the tool, and will participate in a worksheet activity to begin to develop a similar tool for any peer program. We will provide links to the CACUSS Competency Model. 6.08 A Supported College Course for Credit: More Than Just Academics Maria Iaquinta, Douglas College This session will highlight a continued partnership between Douglas College and Fraser Health in offering an academic credit course designed specifically for students with mental health disabilities. The session will present an overview of course curriculum and classroom environment, describe the roles of the course instructors and of mental health clinicians at Fraser Health, offer examples of their collaboration in supporting students, and present feedback from students about their experiences and outcomes following the course. 6.09 From “Dear Abby” to “Ask a Counsellor:” Considering the Future of Online Service Provision Mirjam Knapik, Mount Royal University Institutions are increasingly expanding mental health services by offering at-a-distance options. These often fall short on specialized knowledge held by campus service providers. An “Ask a Counsellor” site was created to explore the potential value of students connecting online with a counsellor on their campus. Students anonymously submitted questions and the counsellor’s answers were published on the website. In this session I will review the development of the site, present on legal and professional practice issues, and show how discourse analysis was used for assessment. Participants will be invited to evaluate the site and discuss the future of digital counselling. 6.10 Monarchs: ACT to Foster Student Resiliency Michelle Magnusson, Brandon University; Dr. Chris Brown, Brandon University “Monarchs”, a program based on Acceptance and Commitment Therapy (ACT), was created to assist students with learning difficulties experiencing significant anxiety. Participants will learn about this innovative approach designed to improve student wellness and foster resiliency for students at Brandon University. The rationale behind this approach and several of the strategies taught in the workshop, will be discussed during the session. 6.11 Life in Tent City: Supporting Commuter Students During Orientation Paige Doherty, St. Jerome’s Unviersity; Amanda Sartori, Glendon Campus | York University There are many challenges facing commuter students to actively participate in on-campus activities. According to Jacoby, “commuters often view campus as a place to visit, sometimes for a very short period of time” (2000). Responding to the question of how to provide support to commuter students so that they may actively participate in orientation programming, the presentation will highlight two iterations of a program implemented at two institutions used to help respond to common concerns of commuter students. The program, providing overnight accommodations to commuter students, will then be understood using Maslow's Hierarchy of Needs (1943) and Lizzio Sense of Success (2003). 6.12 Leveling Up our CCR: Discovering, Exploring, Capturing & Storytelling without Validation Kaitlyn Taylor-Asquini, Ryerson University; Jen Gonzales, Ryerson University Who are we to validate the student experience? Tasked with creating and implementing a co-curricular recognition program at Ryerson University, we have recently launched a four-level, nonlinear pilot encouraging students to discover their strengths, explore their community, capture their experience, and share their story. Participants track their experiences inside and outside of the classroom, on and off campus, ensuring that our diverse student population is equipped to share their unique Ryerson story. In this session, we will share our experiences from start to present including the why behind our program, the theory underpinning the program, tools and platforms used, and our process for garnering buy-in from students, staff, and faculty. 6.13 The Australian story: How students from rural Australia are supported to access and succeed at university Louise Pollard, The University of Western Australia Australian students who live in rural areas face a wide range of challenges associated with accessing and succeeding at university. The Australian government in conjunction with universities across the country have developed a range of policies and programs to support these students. This presentation will provide an oversight of the Australian policy context and detail case studies of how two different universities have developed strategies to support their students. Participants will also be invited to explore how rural students are supported in different institutions, both in Canada and internationally. 6.14 Road to Retention: Evaluating a Program through Retention co-relation Robert Routledge, University of Guelph; Heather Mitchell, University of Guelph Guelph has been offering Bounce Back, our version of a winter semester, one-on-one, holistic support model for over ten years. We will present on the correlation between participating in Bounce Back and student retention. Our analysis of this data will be discussed in the context of how the program has changed, and how we are using this data to continue to evolve. Navigating internal campus politics, modifying coaching models, the inclusion of behavioural economic theories and challenges in internal program assessment vs. reporting to the Ministry of Training, Colleges and Universities will all be included. 6.15 A Case Managers Perspective: Supporting Survivors of Sexual Violence Jodie Schoenbeck, University of Manitoba; Leah Deane, University of Manitoba Sexual Violence on university and college campuses is a concern of our past, present, and future. However, in recent years it has experienced renewed attention in the media. This presentation will discuss supporting survivors of sexual violence from the unique perspective of Case Management. Case Management is still a fairly new position on many Canadian campuses. It provides a unique set of skills, flexibility, and coordination of services to meet individual's needs in creating specific support plans for survivors of sexual violence. The discussion will be supported through case samples and current best practises. 6.16 Peer Positive: Building Genuine Partnership between Mental Health Professionals and PostSecondary Students Jessica Warnock, Mental Health Disability Services, York University; Reesa Grushka, MHDS, York University Peer Positive is an evidence based initiative which supports mental health agencies to make the shift from doing for, to doing with. Its purpose is to enhance the client experience and the relationship between service users and service providers in mental health agencies. Join the presenters as they share their journey implementing this exciting, dynamic and challenging approach within the post-secondary environment. Discover practical tools to engage peers with lived experience as central partners in the design, delivery, and review of services. Explore challenges, outcomes and reflection one team underwent and ultimately how this approach transformed the unit. 6.17 Group Mentoring: An Innovative Format for Collaboration & Student Support Allysa Martinez, Ryerson University; Tharsy Selvanantham, Ryerson University Research has described group mentoring as a space where peers can feel safe sharing their thoughts with others and this sharing facilitates deeper reflection on their experiences (Moss, Teshima, and Leszcz, 2008). In summer 2016, The Tri-Mentoring Program and International Student Support created a partnership to launch group mentoring for Arab Women students. This session will outline the experience of these two programs in collaborating through an innovative way of providing support to students in equity seeking groups. Attendees will have an opportunity to hear about the process of launching Arab women group mentoring, learnings, goals for the future of the program and recommendations for others who are interested in launching group mentoring at their institutions. 6.18 Collaboration in Student Services and the Holistic Approach Melissa Patrizi, University of Guelph-Humber; Hilton Lieu, University of Guelph-Humber; Nasreene Corpuz Kasznia, University of Guelph-Humber; Ilham Alam, University of Guelph-Humber The University of Guelph-Humber is a collaborative institution between the University of Guelph and Humber Institute of Technology & Advanced Learning. In this session we will look at how the collaboration of our parent institutions has trickled down to a holistic student services approach. Sessional attendees will be walked through the life cycle of a student from recruitment to active student, through to becoming an alumni and how Recruitment, Student Life, Academic Advising, Career & Placement Services, and Alumni Services work together to support student success. BIG IDEAS: POWERED BY PECHAKUCHA 6.19A Revolutionizing Mental Wellness Susanne Heaton, CINIM There is no health without mental health. The National College Health Assessment survey in 2016 reported that Mental Health continues to be a concern for many Canadian post-secondary students which in turn impacts academic areas in their life. CINIM, The Canadian Institute of Natural and Integrative Medicine, a Calgary charity dedicated to revolutionary wellness, has created an award-winning, clinically proven online resiliency building program available 24/7, called BreathingRoom™. The Mental Health Commission did a briefing paper on BreathingRoom™ stating that those “who completed the program describe its impact as transformational; it changed how they see themselves and the world, what they do, and how they feel, often achieving what medication or counseling alone did not.” Let’s be proactive instead of reactive by addressing the 80% of youth who do not reach out for help due to long referral times, cost of therapy and stigma associated with mental health. By being proactive today, we will help to create a healthier future for tomorrow for not only the students, but also their families, and communities. 6.19B Getting Them off Their Butts: Engaging Students in Own-Care Freeman Woolnough, Queen’s University As humans, we have a tendency to be fully-committed to an idea or project - until it comes to actually putting in the time and energy! As student support professionals, we see a similar tendency with our students; homework, goal-setting, and commitment seem to go out the window as soon as they leave our offices - even when we know the student can benefit from completing them. This engaging and upbeat presentation will bring together research on effective and efficient strategies to engage students in their 'own-care' - and will empower you to bring this Big Idea into your interactions with students! 6.19C The 3 P's of successful events: planning, policy and procedure Ruxandra Pop, University of Toronto Current literature acknowledges the importance of providing students with out-of-class opportunities in order to help them develop a stronger sense of community involvement which will consequently positively impact their university experience. Given this acknowledgement, there is limited evidence on approaches that institutions and departments use to guide students through the complex process of event management. This presentation aims to propose 'The 3P?s of success event planning' as a tool that departments in post secondary institutions can use to enable students to organize events that are in keeping with policy as well as embody students' values. 6.19D Dark Side of Social Media: Social Media's Impact on Mental Health Bailey Parnell, Ryerson University In the last decade, social media has quickly become synonymous with the internet. Studies show that the average person spends almost two hours per day on social networking sites. While social media is enabling connections, collaboration and opportunities at an unprecedented scale, there's also dark side to this networked world. How is our use of social media affecting us on a personal level? How is it affecting our mental health or the mental health of our students? Through research and experience, "The Dark Side of Social Media" will examine the current social media landscape, explain the undesired effects it has on us every day and provide next steps for how to improve this situation. 6.19E Relational Space: Pivoting Well Integrated Student Wellness Services Ruth Walker, Trent University Strong relationships among helping professionals are key to well integrated student wellness services. During this presentation, the presenter will explain specific efforts made to move a large multidisciplinary team towards developing strong cross-departmental relationships and professional cohesion - resulting in a shared relational space. Leaders within this wellness centre have used intentional approaches to build connections and create meaningful opportunities for learning and engagement between teams and within departments. This presentation will be relevant to health leaders and other professionals in student affairs because it calls attention to the ambiguous aspects of developing a cohesive wellness workforce. WEDNESDAY, JUNE 14, 2017 9:00AM – 10:15AM 7.01 The Role of the NCHA Indigenous Student Health Data and Story-based Evidence in the Delivery of Services and Programs on Campus Francesca Simon, Mount Royal University; Dion Simon, Mount Royal University; Steve Kootenay-Jobin, Mount Royal University Learn about the richness of the Indigenous student health data embedded in the NCHA survey and how it can create collaborative opportunities on campus to support Indigenous student success. Learn how Indigenous data along with story-based evidence can guide the delivery of services and programs on campus. Understand how these forms of data inform academic curriculum development in a post-secondary environment. Participate in a dialogue on how to support your institution's response to the Truth & Reconciliation Commission's Calls to Action in Education and Health. 7.02 Back to the Future: Using our Past to Innovate the Future of Orientation programs Jeremy Brzozowski, Carleton University; Danielle McKeirnan, Carleton University Program Abstract: Carleton’s Fall Orientation program has evolved from an entirely social student-driven model to a balanced, collaborative transition program that is truly unique. This session will focus the programs PAST historical background, our formed collaboration and partnership with our student government, the innovative outcomes, and the FUTURE direction of our program. 7.03 Building a culture of assessment in Student Affairs Jim Dunsdon, University of Victoria Student Affairs divisions face significant hurdles in aligning their mandates to ensure they are effectively supporting the academic mission of the university. One of these hurdles is developing internal staff capacity to conduct successful assessments of student learning and operational effectiveness. This presentation will identify common challenges that student affairs leaders and educators face with assessment work and explore effective strategies for using the Council for the Advancement Standards (CAS) to support and inform a robust culture of assessment. 7.04 Defining who we are: Academic Learning in the Student Affairs context Christina Halliday, Ryerson University; Laura Mitchell,Concordia University ; Andrea Moon, Ryerson University; Paula Greenwood, Centenial College; Atifa Karim, University of Toronto; Lianne Gagnon, Niagara College Have you ever wondered about your colleague in Student Affairs, who works in another building and does something with students about learning strategies? What does that person do, really? More importantly, how does what they do 'fit' with the student development mandate that you know and love? The CoP for Academic Learning intends to build an identity for academic learning and skill development professionals within the Student Affairs/Student Services context, particularly as it manifests within the scholarpractitioner community of CACUSS. With reference to the history and current status of academic learning services within Canadian PSE, higher education and student learning theory, and by way of storytelling, this panel of Academic Learning CoP members will engage attendees in a reflection and discussion of the identity of Academic Learning in the Student Affairs/Student Services milieu in Canada. 7.05 A Thousand Words are Worth a Picture: Snapshots of Publishing in Student Affairs Carney Strange, CACUSS Lifetime Member; Tricia Seifert, Montana State University; Michelle Pidgeon, Simon Fraser University; John Austin, Ryerson University This presentation will bring clarity to the often-muddied process of publishing in student affairs. Beginning with the conceptualization of an idea, presenters will describe the various formats, the venues (in print or on-line) available to aspiring authors, and the processes of following through with the development of a completed manuscript or submission, ready for review. Participants will explore and receive feedback from four experienced authors on their ideas for potential publishing opportunities. 7.06 Building Assessment Capacity in Student Affairs Using an Assessment Toolkit Rick Ezekiel, University of Western Ontario Enhancing assessment capacity is a growing need in the student affairs profession in Canada, as demands to demonstrate and measure our impact increase. Without dedicated assessment resources (human and otherwise), student affairs practitioners are often expected to build their assessment competencies to conduct high quality assessment on programs and services within their purview. This session will introduce a Student Affairs Assessment Toolkit developed at Western University. The tools and resources in the toolkit will be explored and shared, and participants will provide input on how these resources could be utilized and mobilized in student affairs divisions in Canada. 7.07 Design-Thinking in Student Affairs: A New Way to Frame Our Practice 9:00AM – 12:00PM Tesni Ellis, Ryerson University; Donica Willis, Ryerson University; John Hannah, Ryerson University; Luke Gobert, Ryerson University; Bailey Parnell, Ryerson University; Van Wickiam, Ryerson University Over time, the needs of the students we serve in higher education has repeatedly changed, yet the educational landscape has been, at times, slow to adapt. Design thinking provides a framework that can shape our program creation process into a more effective and efficient praxis. Join the Ryerson Student Affairs Storytelling team to learn about how they work with staff to approach Student Affairs the way designers create great products – with empathy. You’ll learn what design-thinking is, and work alongside them as you apply this framework on current issues of practice to develop creative and innovative solutions. *Please note: This is a double-length session with a design-thinking lecture, and then a current practice case study. 7.08 UCalgaryStrong: A Strengths-Based Approach to Building Resilience in Students Gareth McVicar, University of Calgary; Jennifer Quin, University of Calgary The University of Calgary understands the importance of focusing on strengths and resilience in promoting well-being. The University has engaged the StrengthsQuest assessment to provide thousands of students the opportunity to discover and explore their natural talents and understand how those talents contribute to their success. The program takes a cross-functional approach to incorporating strengths into all facets of a student’s life – in the classroom, in advising, in extracurricular pursuits, in leadership, and in developing strong communities. This session will highlight the successes of the program and will explore how participants can incorporate a strengths-based approach into their work. 7.09 Beyond the Power of Introversion: Episode IV - A New Hope for Work Teams Cliff Robinson, Thompson Rivers University; Elizabeth Templeman, Thompson Rivers University Introversion has made way from psychology to popular culture, trending on magazine covers and t-shirts. Cain’s TedTalk hit the top 10. In 3 prior presentations we’ve explored the Introvert/Extrovert spectrum in post-secondary. Time to reboot, broadening the scope and redoubling the challenge. Let’s talk team! Our best work teams balance across multiple dimensions—gender, generation, role… and yes, how we ‘vert. Reflecting on current research on traits and collaboration, let’s rethink teamwork with an eye to boosting inclusion and effectiveness. Let’s deconstruct the magic (think Gretzky-Kurri, Wozniak-Jobs, Han SoloChewbacca), and explore how to shift from tolerating to embracing difference. 7.10 More than a Place to Eat and Sleep: The Value of Living & Learning in Residence Peggy Wakabayashi, Western University Research suggests that students who live on campus feel a greater sense of belonging to their institutions, fare better academically, and are more likely to persist towards graduation than their off-campus peers. This session explores the results of a multi-institution research project designed to examine the impact of living in residence on student grades, retention, and graduation rates. Research methodology and key findings will be shared to allow participants to engage in meaningful discussions about implications and future considerations. 7.11 Our Stories: How They Impact our Relationships with Students and Colleagues Yassin Sagnia, University of Guelph; Cara Wehkamp, University of Guelph; Maria Shallard, University of Guelph; Natasha Young, University of Guelph From #idlenomore to #lovewins and #blacklivesmatter, our campus environments are continually involved in important social justice movements. As Student Affairs professionals, with intersecting identities and diverse lived experiences, these movements influence our relationships with our colleagues, and our work with students. We hope that this session will provide participants with the time and space needed to reflect and deepen their understanding of their identity. Participants will explore their own stories, consider how their identity can impart great personal strength, and discuss promising practices in personal wellness and self-care. 7.12 Reaching those who don't reach out: Developing an Early Alert system Roxanne Ross, University of Calgary; Julie Stewart,University of Calgary This interactive session will focus on the opportunities and challenges of systematically connecting students to resources at the first signs of academic struggle. The presenters will share their experience of collaboratively designing an early alert system within their institution as well as the structural factors at play in finding and supporting students who are struggling. Participants will have the opportunity to reflect on their own current practices for supporting at-risk students as well as develop a roadmap for future approaches that may have success within the context their respective institutions. 7.13 Global Perspectives: Student Affairs Around the World Stephanie Muehlethaler, Trent University; Greg Hum, Campus Living Centres; Sonja Smiljanic U of TorontoInnis College; Shari Walsh, Humber College; Stephanie Haslam, Douglas College With the intent to increase global competency in the field of student affairs, many practitioners have chosen to develop their international perspectives by working and studying at institutions outside Canada. The panel will examine the challenges, joys and life changing experiences several student affairs professionals have had working in various countries, and how their experiences has altered their views on the profession, especially as they relate to issues of diversity, inclusion and social justice. 7.14. Peer Educators – Gotta catch ‘em all: How to successfully build and maintain a Peer Education Program within your Student Service/Éducateurs pairs – Attrapez-les tous: Comment bâtir et assurer un Programme d’éducation par les pairs au sein d’un Service aux étudiants Sylvie Fournel, University of Ottawa Health Services; Jennifer Keays, University of Ottawa Health Services Do you think your service would benefit from a Peer-to-Peer education program? In this session, participants will learn how to develop or modify their peer education program or apply what they’ve learned to their existing program within their respective student service. Participants will also gain the knowledge needed to evaluate their own programs using the Plan-Do-Study-Act (PDSA) model for continual improvement. The session will end with a reflection activity on how the PDSA method can be applied in your everyday life./ Pensez-vous que votre service pourrait bénéficier d’un programme d’éducation par les pairs? Lors de cette séance, les participants apprendront à développer leur propre programme d’éducation par les pairs ou à utiliser de nouvelles stratégies dans leur programme actuel. De plus, des outils basés sur le modèle PDSA (Plan-DoStudy-Act), seront partagés afin d’offrir la possibilité aux participants d’évaluer et d’assurer l’amélioration continue de leur programme. Cette séance sera complétée par une activité de réflexion relative à l’application quotidienne de la méthode PDSA dans votre environnement professionnel. 7.15 (Re)Designing the student experience: What happens when we stop surveying students and start talking to them? Julia Smeed, University of Toronto; David Newman, University of Toronto ; Heather Kelly, University of Toronto Jacqueline Beaulieu, University of Toronto; Alexandra Rodney, University of Toronto Innovation by student affairs staff has been identified as a key to ensuring that higher education institutions remain relevant in the future amidst changing student demographics and education delivery methods. In this presentation, we will provide participants with the tools to incorporate a student-centered, design-thinking approach into their work. This method is applicable to the innovation process in a variety of fields including postsecondary education. We will share our experience using this approach at the University of Toronto’s Innovation Hub and participants will leave with both practical experience and a toolkit of materials they can use to develop solutions that help meet students’ needs at their own institutions. 7.16 Advancing a Mentally Healthy Campus Stephanie Francis, York University 1 in 5 Canadians experience mental illness, all of us have mental health. York University is implementing a Campus Mental Health Strategy that promotes the health and well-being of students, faculty and staff as a foundation for academic, work and life success. It acknowledges that all members of the University community have a role to play in changing the conditions and dialogue around mental health. Participants will learn how we are advancing a mentally health campus through adapting the CACUSS Mental Health Framework that engages our entire campus. We will also share successes and challenges from our first year. 7.17 Sexual Violence Legislation from Coast to Coast Hosted by the Student Conduct CoP The CoP of Student Conduct is hosting a panel discussion to highlight the progress made throughout the country regarding sexual violence legislation and compliance. Come out to hear from a group of folks who have their finger on the pulse across the country. Panelists will represent the various provinces/territories and will highlight legislative requirements related to sexual violence, in addition to the specifics of these mandates and how they are responding and complying, including best practices, successes and challenges. Each panelist will share information prior to a question and answer period. 10:45AM – 12:00PM 8.01 Alcohol on your Campus? Add some PEP-AH Catherine Paradis, Canadian Centre on Substance Abuse; Scott Duguay, St. Thomas University The Canadian Post-Secondary Education Partnership - Alcohol Harms (PEP-AH) provides a framework to encourage and support post-secondary educational (PSE) institutions to reduce alcohol-related harms on Canadian campuses using a collaborative model. This session will provide attendees with an understanding of PEP-AH’s socio-ecological framework (including how institutions can get involved), how to establish a campus team, and identifying common methods to evaluate campus initiatives. Harm reduction initiatives contribute to the positive development and success of students. PEP-AH’s regional student representatives will speak to the development of leading priorities and share examples of promising initiatives to reduce alcohol-related harms on Canadian campuses. 8.02 Mental health disabilities and well-being in graduate education Faculty and professionals in graduate education identify mental health as a significant and growing challenge in the field. In this presentation, we explore the impact of mental health on the experience of graduate students with disabilities, and vice versa, and highlight policy and practice changes to enhance student success. This work is informed by the research and outcomes from the work of the National Taskforce on the Experience of Graduate Students with Disabilities, as well as teh initial environmental scan and literature review of the "Landscape of Accessibility in Postsecondary Education" project being conducted by the National Educational Association of Disabled Students (NEADS). 8.03 Understanding Appreciative Advising Heather Doyle, Dalhousie University As academic advising evolves in Canada, we are seeing advisors move from a transactional approach to a more developmental one, integrating approaches that are grounded in theory. One such approach that has demonstrated success is Appreciative Advising; the collaborative practice of asking positive, open-ended questions that help students optimize their educational experiences and achieve their goals. Drawing upon various theories, Appreciative Advising is aimed at making the advisor-student relationship more intentional and purposeful. This session will focus on the different stages of Appreciative Advising, its relevance to student success, and theory to practice activities to implement into your work. 8.04 Enhancing How Effectively You Work With Your Senior Student Affairs Officer (SSAO) Understanding what impresses and what frustrates SSAOs Tim Rahilly, Simon Fraser University; Jana Luker, University of Western Ontario ; Susan Gottheil, University of Manitoba The four SSAO panelist from universities across Canada will speak frankly about their experiences working with Student Services staff. The panelist will draw upon their vast years of experience in the profession to provide advice to student services professionals on what they can do for forge positive and productive professional collaborations with their SSAO. 8.05 Using Intentional Student Engagement for a More Meaningful Co-Curricular Record Katie Felton, Campus Labs; Lesley Calvin, Niagara College Canada Student engagement goes beyond just involvement in a campus organization or attending events. It has evolved as campuses desire to provide meaningful experiences for students at all levels and throughout their entire college career. Colleges want to provide students with a co-curricular record that demonstrates intentional engagement in educationally purposeful activities. This session will highlight the importance of engagement and the benefits of a strong co-curricular record. It will also feature a case study from Campus Labs Campus of the Year 2016 Niagara College on their intentional practices and their transformation of student engagement on their campus. 8.06 Engaging Student Wisdom to Create Healthier Campuses Robin Higgins, University of Central Asia; Matty Hillman, Selkirk College Come and explore strategies for creating vibrant Communities of Practice that deeply listen to student’s lived experiences and insights. Using examples from post-secondary institutions in Canada and Central Asia, this workshop will include short student videos that explore ways students have helped educate and mobilize staff and faculty around disabilities, substance use and campus culture issues. Participants of this workshop will have an opportunity to develop a plan to enhance the impact of student voice on their home campuses. 8.07 After the Storm: Facilitating a Coordinated Response to On-Campus Suicide Melinda Scott, University of Toronto; Andrea Carter, University of Toronto Mississauga In recent years post-secondary institutions have been called upon to respond to the needs of students with increasingly complex mental health needs and manage critical incidents on-campus – including student death by suicide. The complexity of such incidents requires a coordinated response and comprehensive case management. Through a discussion of theory, best practice, and personal experience – this session will examine the complexities of student suicide on campus, partnerships that are critical to effective response, and strategies for on-going case management 8.08 The Anatomy of Flourishing & Languishing: Insights from a large and longitudinal study Tayyab Rashid, University of Toronto Scarborough (UTSC); Jeffery Burrow, University of Toronto; In recent years, Corey Keyes’s model of mental health has informed mental health on a number of Canadian post-secondary campuses. The model, in particular, has helped to understand the full spectrum of mental health—from mental illness (psychopathology) to mental health (well-being). The model postulates that the absence of symptoms is not the presence of mental health. The presence of mental health is termed Flourishing and its absence is referred to as Languishing. Testing the validity of the model and exploring its correlates, this collaborative presentation between two CoPs (Campus Mental Health & Research & Evaluation) shares the results of a large longitudinal study. We used multiple measures and examined changes over a three-year period (from 2013 to 2016), in terms of percentage of students reporting as flourishing and languishing for two cohorts (~N=5000). Consistent with the results of National College Health Assessment (NCHA; 2016), a synthesized view of our data suggests an increase in students languishing. These languishing students are three times more likely to utilize health services while their flourishing classmates are more likely to graduate on time. 8.09 I Know It’s Wrong, But I’ll Do It Anyway: Where Morality and Identity Intersect Freeman Woolnough, Queen's University; Nicky Renault, Queen’s University Many of us have encountered a student (or two) in our offices who make decisions that seem to fly against the face of common morals and standards. These are the students who continue to break rules and norms despite assuring us that they know what they are doing is ‘wrong’. They often share with us that those choices shouldn’t or don’t have an impact on who they are as individuals. Through a combination of activities, identity development research, and facilitated discussion, participants will develop and create a new identity-based solution for ‘morally-challenged’ students on their own campuses. 8.10 Engaging Men in the Prevention of Gender-Based Violence Matt Schaaf, Carleton University; Carrolyn Johnston, Carleton University With the creation of new legislation, new policies and renewed public attention, universities are expanding their toolkits to address sexual violence on their campuses. A growing evidence base points to engaging men as one key strategy in reducing sexual violence. This session will examine the “MANifest Change” project, a collaboration between the Ottawa Coalition to End Violence Against Women and Carleton University that engages male students with a positive, strength-based approach to prevention. What are the program elements of a successful male ally project? How can community and campus partners work together? 8.11 U of T Leadership: A Year in the Life Sarah Memme, University of Toronto; Samantha Hartlen, University of Toronto Winter, Spring, Summer and Fall… U of T Leadership: A Year in the Life. Sarah and Samantha work with Clubs and Leadership Development at the University of Toronto and are sharing their journey of moving students along the continuum of participation to engagement with their programming. This interactive session will show the program review process over the course of the last year using two leadership development programming theories as well as other lessons learned. Come and reflect on your own leadership programs; celebrate your strengths and look for opportunities to grow and deepen your student engagement. 8.12 Compulsory Ancillary Fee Protocols And Their Influence On The Organization and Performance of Student Affairs and Services Jacqueline Beaulieu; OISE/University of Toronto This presentation will explore preliminary findings from a dissertation examining how Ontario's provincial policies and institution-level protocols guiding the introduction and adjustment of compulsory ancillary fees are shaping the organization and performance of student affairs and services. We will discuss potential implications of the preliminary findings and review details of the upcoming phases of research. There will be opportunities to share stories of how policies and protocols governing compulsory ancillary fees are shaping your work. Gain new ideas and approaches for collaborating with relevant governing bodies that you can use to advance the performance of your institution. 8.13 The Ripple Effect: How Peer Support Programs Are Making A Difference Jennifer Lingbaoan, Kwantlen Student Association; Kiran Natt, Kwantlen Student Association How do ripple effects begin and how can you initiate them at your institution? The “ripple effect” refers to the spreading of a concept: when a single action or event ignites a series of consequences. Since launching in 2015, the Peer Support Program at KPU has witnessed this positive phenomenon time and time again. Join us as we reflect on the factors that facilitated our program’s development and contribute ideas for potential future directions. Learn how one student-led peer program fosters opportunities and promotes a community of wellbeing! 8.14 From siloed training to the Collaborative Learning Summit: a case study in inter-departmental collaboration Daniel Poulin, University of Guelph; Shannon Thibodeau, University of Guelph; Yassin Sagnia, University of Guelph; Jean Thompson, University of Guelph Working collaboratively brings challenges. Collaboration may ask us to shift how we have historically approached our work. However, the sometimes unexpected benefits of collaborative work can have a lasting impact on the students we support and our professional relationships. This session explores our attitudes and perspectives about inter-departmental collaboration by reviewing the development of the Collaborative Learning Summit, a training conference for student leaders from departments such as Student Housing, Student Life and, Student Wellness. 8.15 Policy and Practice Pillars: Religious, Secular, and Spiritual markers to a more inclusive campus J. Cody Neilsen, NASPA; Janett C. Ramos What are the policies and practices needed by a university to address holistically the lives of religious, secular, and spiritual students on campus? In what ways need the university bring chaplains and campus ministry professionals into the life of campus? This workshop focuses on national research related to just how, where, and in which ways policy and practice initiatives can change the overall campus climate related to this area of diversity. 8.16 Where Leadership and Career Competencies Meet: Helping students identify, track and make meaning of their out-of-class experiences Catherine Salole, York University; David Ip Yam, York University; Saba Rafiq, York University The Conference Board of Canada released a report calling for a greater alignment of Canadian PSE and the labour market, mainly due to employers expressing concern about a lack of desirable skills among recent PSE graduates. Learn how student leadership and career development practitioners at York University collaborated to meet this challenge by developing a pilot experiential learning framework that helps students position their out-of-class experiences as rich leadership and career development experiences. Walk away with conceptual and practical ideas to enhance leadership development programs by leveraging a career and leadership competency framework, cross-campus collaborations, and digital tools. 12:45PM – 1:30PM 9.01 Developing Alternatives: How Alternate Revenue Streams Support and Sustain Better Student Programming Ian Crookshank, Ryerson University; Troy Murray, Ryerson University Student Affairs units are used to working with constrained resources. Often times, these limits are impacted external (budget decreases, fee increases, etc.) making it important that student affairs professionals consider alternative sources of revenue. During this presentation, we will discuss several such efforts employed by Ryerson University elaborating on actual (or projected) revenue increase and more importantly how that revenue is being used to fulfill our mission of providing exceptional student experiences. Because institutionals context are unique the purpose of this presentation is to encourage greater discussion into searching for and capitalizing on opportunities to expand on existing revenue streams. 9.02 Indigenous Cultural Collaborations across Campus Steve Kootenay-Jobin, Mount Royal University; Noah Arney, Mount Royal University Collaborations on campus provide opportunities for departments to share knowledge and expertise in supporting students, staff, and faculty. As the TRC 94 Calls to Action include recommendations for education, post-secondary institutes across Canada have been tasked with Indigenizing their campuses. Often, staff are unsure of what needs exist or how to approach, recruit and support Indigenous students. More Indigenous students attend university now than any other generation and often face more challenges and barriers than non-Indigenous students. This session will highlight how collaborations with the Indigenous centre strengthen relationships and support staff in recognizing the needs of Indigenous learners. 9.03 "Everyday Therapy": The Challenge of Individualized Group Therapy Jewel Perlin, Concordia University New student orientations offer "University 101" courses. "Everyday Therapy" is a "Psychotherapy 101", introducing students to proven psychotherapeutic interventions in an interactive and experiential 4-session group format. The presenters will speak of the development of this group program, how it responds to the current needs in student mental health and will share in how it has complemented individual counselling sessions. A discussion of the challenge of referring students requesting individual therapy to groups will also be held. 9.04 Leveraging our location: Community Partnership and Students’ Civic Participation Sarah Memme, University of Toronto; Nadia Rosemond, University of Toronto Scarborough; Danielle Thibodeau, Law in Action within schools; Kristina Minnella, University of Toronto Where Does Change Happen was a pilot project that ran for five sessions from January-March 2016. A tricampus partnership, WDCH exposed a small group of students to a variety of sites of change throughout the Greater Toronto Area, in order to help students identify communities to which they belong, to learn different ways to become engaged in their communities, and to become aware of the campuses within a community. This interactive session will describe both the results of our pilot run of the program, but also the unique circumstances through which the program was developed. We feel strongly that our experiences developing this program through collaboration enhanced the outcomes of the program. Workshop participants will have the opportunity to engage in modified versions of the activities developed for the program itself, and will begin to explore and reflect upon their own definitions and assumptions around civic participation. 9.05 A Canadian Student Affairs Research Agenda: Feedback and Next Steps Jennifer Hamilton, CACUSS; Jack Dobbs, Mount Royal University Join members of the CACUSS Research/Awards Committee for an overview of a draft Canadian Student Affairs Research agenda that is being proposed by CACUSS. The session will give an overview of the priorities, challenges, and direction of a new proposed Research Agenda. The session will focus on feedback from participants in shaping and informing the Agenda. Once finalized, the Canadian Student Affairs Research Agenda will help CACUSS partner with other organizations, decide on funding direction, prioritize advocacy efforts, and support member-driven research efforts. 9.06 Koru Mindfulness®: Managing Stress and Increasing Self-Awareness, One Breath at a Time Michelle Baulch, Carleton University With an emerging focus on well-being and positive mental health on post-secondary campuses, there is a growing recognition of the need for programming that will both help students manage increasing amounts of stress and provide practical skills with tangible results. Koru Mindfulness® is an evidence-based mindfulness and meditation training program developed for undergraduate and graduate students. This session will provide an overview of how this extremely popular program is working on one university campus, an interactive experience of techniques taught during the sessions, and tips for implementing Koru Mindfulness®. 9.07 Managing Behavioural Risk: choosing the right case management model for your campus Victoria Boman, Carletong University; Marcelle Mullings, Ryerson University; Michelle DeIrish, Centennial College ; Staci Watts, University of Toronto Scarborough Managing students in crisis and students with complex needs is becoming more and more common on our post-secondary campus. This session will provide a snapshot of the current case management landscape. Our panel of diverse case managers will discuss how case management services are executed on their campus. We will examine our roles and approaches in managing at-risk students. This will allow you to see the commonalities and differences in our positions and help you to think about what type of role could suit your campus needs. Come and learn from the evolution of our roles. 9.08 The Student Affairs Collective: Community Building Through Grassroots Professional Development Initiatives Kelly Cassidy, McGill University; Margaret Colton, McGill University; Martine Dolmière, McGill University; Rosalia Felice, McGill University; Maria Gabriel, McGill University; Penny Kaill-Vinish, McGill University; Ruth Kuzaitis, McGill University The Student Affairs Collective at McGill University is a peer-led volunteer group with a mission to provide personal and professional development opportunities for staff who support students and build a community of student affairs professionals. Through a successful series of events open to all administrative and academic staff in a student support role, this grassroots group is working to develop a robust campus-wide network of knowledge-sharing and continuous learning. Join us for a lively session in which we detail the strategies used to establish this innovative group, lessons learned from our events and feedback to date and how we aim to expand our vision moving forward. We hope to inspire student affairs staff at other institutions to form their own grassroots networks! 9.09 Hello from the Other Side: Lessons from Across the Border Kimberly Elias, University of Toronto Hello…it’s me, the academic transcript. I’ve been wondering if after all these years, you would like to meet. Hello from the other side: the American side. Co-Curricular Recognition (CCR) programs have proliferated across Canada, and now it is a hot topic in the U.S. The difference? Registrars are driving the conversation. Learn about the American movement to innovate the credentials, including its connections to the academic transcript, and the similarities and differences with what we are doing in Canada. Then, participate in a discussion about what we can learn from the movement as we move forward. 9.10 Exercise Prescription - Future Applications of Exercise in a Student Services Context Ron Griffith, City University of Seattle (Calgary) / Mount Royal University; Sonya Flessati, Mount Royal University The 2016 NCHA reported that anxiety and depression are the top two mental health illnesses experienced by student respondents and research outlines the multitude of resulting negative impacts on these students. Evidence suggests that exercise can be effective in the the treatment of these issues. In response to the prevalence of anxiety and depression, and the emerging data on the impact of exercise, Mount Royal University created the “Steps to Well-being Program”, an innovative project that brought together internal and external stakeholders. This presentation will focus on mental health and exercise, and the MRU program. Participants will explore how such an intervention could be developed at their institutions. 9.11 Five Factor Model of Resilience (mindfulness, gratitude, optimism, self-compassion, and grit). A four session, skills-based group to teach others how to bounce back Diana Brecher, Ryerson University As a central part of the Ryerson University ThriveRU initiative, this five factor model of resilience defines the parameters of a four session skill-based group training for students, Student Affairs staff and faculty. Participants will learn how to run the 4-session training program during this session. Mindfulness is at the heart of, and integrated into each of the four sessions. Each session we focus on one of these four factors: gratitude, optimism, self-compassion, and grit, and explore how these skills can be used to build resilience. Researchers and practitioners that informed the development of this model include: Martin Seligman, Kristin Neff, Jon Kabat-Zinn, Angela Duckworth, Sonja Lyubomirsky, Christine Padesky, and Linda Graham. 9.12 High School Students' Questions and Concerns in the Post-secondary Transition Tricia Seifert, Montana State What questions do high school students have about a successful transition to college or university? The Blueprints for Student Success Project team has conducted workshops with high school students to learn firsthand and in the students' voice about worries and concerns regarding transitioning to post-secondary education. We will share our analysis of these questions and propose how improved collaboration between admissions and new student transition programs in colleges and universities would better support student success. 9.13 Wellness: Recalling the Past and Envisioning the Future Dr. Brent Bradford, Concordia University of Edmonton; Dr. Barbara van Ingen As busy student services professionals, our relationship with wellness may be challenging to maintain, especially as the definition of wellness takes on a broader designation. It can be confusing to determine how to incorporate wellness strategies into our daily routines, so this presentation will provide attendees with information about physical and mental evidence-based wellness strategies that will improve their health. Attendees will take away at least three new wellness strategies that will lead to sustainable healthy outcomes, for themselves, family members, and the students with whom we work. You will not want to miss this thoughtprovoking, yet extremely practical presentation. 9.14 Secondary Traumatic Stress and Student Leader Paraprofessionals Casey Phillips, Nipissing University Post secondary institutions utilize peer supports programs, in the role of Student Leader Paraprofessionals (SLPs) ie. Residence Dons, to assist in the early detection and referral of students to professional services of support for students. Secondary Traumatic Stress (STS) in helping professionals has been explored in literature for well over 10 years however, never in the SLP population. This presentation will explore the recently completed research as the presenter’s PhD Dissertation, examining the prevalence and impact of STS on SLPs in a postsecondary environment, focusing specifically on residence life paraprofessionals within a medium-sized institution in Southern Ontario. 9.15 Self-Determination, Self-Disclosure, and Self-Advocacy in Post-Secondary Students with Disabilities Dr. Seanna Takacs, University of the Fraser Valley Staff and students from the Disability Resource Centre developed a symposium designed to support staff and faculty at UFV on self-determination, self-disclosure and self-advocacy experiences of students with disabilities. Seven questions were designed to tap student opinions and experiences in these domains. Results showed that students appreciate authentic questions and discussion about their disability, wish to see an expansion of educational initiatives around disability-related concepts, and prioritize educational participation as the dominant conceptual frame. 9.16 Advisors as cultural navigators: A student success strategy Shea Ellingham, Mount Royal University The transition to post-secondary education can be a challenge for at-risk students. Academic Advisors are strategically positioned to help students, especially ‘at-risk’ students make a successful transition to postsecondary education. Through a mandatory advising program situated within the developmental advising framework, academic advisors assume the role of a cultural navigator educating students about the expectations of higher education. Armed with information about the culture of higher education, and referrals to campus services, this becomes a student success strategy. Cohort data will be used to demonstrate the success of this advising approach with first-year at-risk students. BIG IDEAS: POWERED BY PECHAKUCHA 9.17A Heart, Hands and Headlines: How to Support When Schools Make the News Woo Kim, Queens University We've all read the news when a big incident happens on a Canadian campus. We might post about it on social media, talk with our colleagues about it or even ask someone we know at that institution about it. But we don't always hear about the work that begins after the headlines, the healing and learning that takes place. And we might not know how to support these colleagues from afar. Come hear the reflections from the presenter after working at 2 institutions that made national headlines and what she's learned about being a supportive staff member and colleague from these incidents. 9.17B I have two degrees, but not in this Nicky Renault, Queens University “We are what we pretend to be, so we must be careful what we pretend to be.” – Kurt Vonnegut We work in a world where degrees, diplomas, certificates, and certifications are a benchmark for success. These are often used as a foundation for position requirements or recruitments, but what about those that don’t quite fit the bill? What does a full, focused, or even thematically off to one side academic experience mean for our own identities and roles? How do we learn to do what we do? How does a degree (or two) factor into learning and growth when you work in a specialized area that isn't qualified by degrees and designations? My own journey has been from page to stage and from residence life to student conduct. What can and will your history, your paper trail, and your work say about you? 9.17C Groans to Gains: Making Group Study Rewarding by Taking Class Outside of the Classroom Cristina Peter, University of Toronto Collaborative learning enhances academic success, builds community and campus spirit, and integrates material learned in class with student?s lives beyond the classroom; but how do we move from recommendation to action? With a simple pilot program, Recognized Study Groups, we?ve encouraged students to lead and join study groups, supported them with resources and training, and provided them with incentives to connect with other students in large classes?and the best part? It?s simple, flexible, and transferable to your own campus. Let?s get study groups studying! 9.17D At Home and Abroad: An Exploration of the Development of Global Citizenship Identity through Service-Learning Stephanie Muehlethaler, Trent University In my childhood kitchen, we spoke 6 languages: Swiss-German, English, good food, the value of hard work, unconditional love, and citizenship. For most of my life, being a citizen meant contributing to the community around us—and that community changed frequently. As I grew up, I began to wonder if and how 'citizenship' was changing. My professional experience has reinforced that people around the world see that term differently but that it holds the potential to positively impact not only communities, but also postsecondary students. So when I embarked on the EdD, I wanted to know how what competencies are involved with global citizenship and how initiatives like service-learning develop those competencies. 9.17E Think Like a Millennial: Modifying Student Support to Reach Today?s Students Anisha Ghelani, Carleton University What do students in this generation want? By learning about the characteristics of Millennials and Generation Z, you can adapt your training methods, programming and communication strategies to better reach this generation of students. Learn about Millennial and Generation Z students and how their common traits can be used to make a huge impact on your teams and students. Not only will you see more satisfaction from your students, but paying attention to generational characteristics will help you utilize your student resources to their full potential. 1:45PM – 2:30PM 10.01 Grand Entry - A Traditional Welcome at Orientation Dion Simon, Mount Royal University; Kaylene McTavish,New Student Orientation Coordinator The New Student Orientation began its 2016 academic year on the right ‘beat’ leading its first year students into the University with a “ Traditional Grand Entry”. This session will share one story of how our community honoured its Indigenization strategy by calling on all campus stakeholders to participate in a powerful experiential welcome to student life. This presentation will describe the various new challenges that we faced as an organization to integrate Indigenous traditional practices into an existing Orientation framework.This collaboration opened the doors for both Indigenous and non-Indigenous learners and set the example for other campus departments to step into Indigenization possibilities. 10.02 Promoting Doctoral Student Engagement through a Community Engaged Learning Seminar Jennifer Esmail, University of Toronto; Jeffrey Burrow, University of Toronto; Kristina Minnella, University of Toronto Supporting and creating meaningful learning opportunities for students is a common topic at CACUSS. However, these discussions rarely focus on doctoral students. This session will describe the development, the curriculum, and reflective experiences of a community-engaged learning seminar for doctoral students. Participants will learn about the creation process, the rationale for focussing on doctoral students, the experiences of the instructors, students and community partners in the seminar, and reflections on the challenges and opportunities for program sustainability. 10.03 Canadian Senior Student Affairs Officers Competencies, Issues, Trends & Demographics: A Decade in Review Jennifer Browne, Memorial University The findings of a longitudinal study from 2005 - 2015 exploring trends, challenges, competencies and demographics of Senior Student Affairs Officers (SSAO’s) across Canada will be shared. As the Student Affairs profession and students on our campuses continue to evolve, trends and challenges also change. An overview and comparison of findings from 2005, 2011 and 2015 of the professional field, important issues, trends and changing demographics of SSAO’s will be highlighted. With contributions from SSAO’s representing both private and public university and colleges in Canada the findings provide a vital insight into our Student Affairs & Services past and future. 10.04 Learning Communities on a Budget: Getting Creative with Limited Resources Mandi Crespo, Carleton University; Hazel Kabibi, Carleton University While learning communities can be a valuable and powerful tool to boost retention and help students build relationships, they can be prohibitively difficult to implement and sustain as resources diminish. We will discuss how to utilize minimal paid personnel and a shoestring budget to create impactful community programming that endures. In this session you will learn about obstacles commonly faced in learning communities and will consider creative ways to adjust your learning communities while continuing to provide high quality programming. 10.05 A single ‘click’ Orientation Experience. Why less is more. The evolution of our Online Orientation Shari Walsh, Humber College; Michael Ferguson, Queens University Each year our institutions welcome thousands of new students through our orientation programs. With our ever changing student population and landscape within higher education, it is crucial that we continue to evolve our approach to orientation and engaging our incoming students. Humber College launched its inaugural Online Orientation program in 2014 with a continued focus of building, maintaining and evolving the programmatic approach and outcomes. Join us to learn about the transition from a modular based program to an easily digestible single page approach and the lessons that we learned along the way. 10.06 Working with Academic Partners to Improve Student Wellness and Student Learning Andrew Papadopoulos, University of Guelph; Melanie Bowman, University of Guelph The University of Guelph Master of Public Health program’s students are interested in improving population health through health promotion campaigns and effective program delivery. Their learning outcomes align very closely with the mandate of the University of Guelph Student Wellness Education Centre. The two groups have partnered to improve student learning opportunities, enhance student wellness initiatives through three main areas; providing practicum placements, developing health program programs, and conducting important research. This partnership has proven very success in helping the Student Wellness Education Centre build its internal capacity, and has provided students an extremely meaningful community-engaged learning opportunity. 10.07 The Elephant on Campus: the religious and spiritual dimension of student life Kate Johnson, Queens University Religious literacy is important to student development and effective citizenship even at secular institutions. Religious and spirituality identities are as significant to students as any other form of identity. research has shown that religious and spiritual identities can be keys to student wellness that should not be overlooked. This workshop will introduce participants to the concepts and best practices for inclusive treatment of religion and spirituality in the context of a secular campus. 10.08 Classrooms as the Gateway to Community: Integrating the Principles of Tribes Learning Communities into Supplemental Instruction Programming Cristina Peter, University of Toronto The Co-curricular experience can drastically enhance the academic experience, but can we use the classroom to build campus community? Tribes Learning Communities is a research-based pedagogical framework that has been used throughout secondary schools in North America to develop engaged and reflective learning communities. We can use the principals and tools of Tribes to enhance our Supplemental Instruction, Peer Assisted Study Sessions (PASS) and/or peer-to-peer programming. In this presentation, we share how student facilitators and participants used the Tribes framework as a unique and beneficial way of learning course content through development of community. 10.09 More Maple Syrup & Bacon: Further Exploration of a Culturally Canadian Leadership Paradigm Shannon Thibodeau, University of Guelph; Adam Kuhn, University of Toronto As Canada celebrates its 150th birthday and the Canadian Conference on Student Leadership enters a second decade the question still remains "are students from Canadian post-secondary leadership development programs markedly different from their peers in other countries"? The U.S. National Leadership Education Research Agenda suggest more research is required on the influences that social identity has on leadership development content, pedagogy, and research; however, Canadian leadership events are challenging educators to reflect upon a national leadership strategy now. This session is part of a conversation that will continue at CCSL 2018. Join in and dare to begin defining Canadian leadership. 10.10 Encouraging connections between tools and experiences to help students understand their CCR Kristina Bartold, St. Jerome’s University; Paige Doherty, St. Jerome’s University In using learning theory for the implementation and development of our Co-Curricular Record, we were able to gain an understanding of what we were already doing, and also look at what is required for deeper learning for students. Presenters will highlight the need for a well developed schema when implementing new initiatives that involve student learning. The CCR programs that will be highlighted include: - Involvement Advisors - Implementation of a consistent goal setting and reflection document - CCR Student Coordinators - CCR at graduation 10.11 Increasing Access to Empirically Supported Group-Based Programming in a University Setting Megan Davidson, University of Toronto; Dr. Kate Witheridge, Ph.D., C.Psych., University of Toronto, Health and Wellness Centre; Dr. Sandra Yuen, Ph.D., C.Psych.,University of Toronto, Health and Wellness Centre Institutions across Canada deliver a range of group-based programming to promote student mental health. University students have specific needs, access can be limited, and traditional evidence-based protocols are not always easily applied. This session will discuss our innovative two-tiered approach to group programming within a university counseling centre, including the development of a workshop series and the modification of three group treatment protocols (MBCT, DBT, CBT). Program evaluation methodology and results will also be reviewed. 10.12 UWaterloo Community of Advisors: Where we’ve been; Where we're going Katie Schulz, University of Waterloo; Luke Balch, University of Waterloo In 2015 the University of Waterloo established a Community of Advisors which provides staff or faculty in advising roles with opportunities to share information, resources, and best practices. The Community of Advisors holds monthly Advisor Coffee Chats, and in 2017 will be holding its third annual Advising Conference. At this session we’ll discuss how we facilitated the creation of this group as well as how a new Cross-Campus Advising Specialist role will support the advancement of the advising strategy at the University of Waterloo. 10.13 Identifying Profiles of Students At-Risk for Poor Mental Health from an Intersectional Lens Rick Ezekial, University of Western Ontario; Courtney McDonald, Brescia University College; Carolina Partyluk, Western University Mental health challenges impact students to a large degree at postsecondary institutions across Canada. As mental health and wellness services struggle to meet increasing demands, data informed and evidence-based interventions are crucial to effectively utilizing scarce resources. This session will explore profiles of students most at risk for experiencing mental health challenges using data from the NCHA 2016 Canadian Reference Group. Using intersectional analysis techniques, we will identify demographic risk profiles and some of the unique experiences influencing these profiles, providing data to support interventions and systems changes at postsecondary institutions that will enhance student mental health. 10.14 Giving Space Back to Students: Innovative Residence Hall Environments to Enhance Student Learning Sarah Wolgemuth, University of Alberta As the University of Alberta engaged a design/build team for a new first year residence that would add five hundred more students in their Lister Community questions arose about what to do in the other four connected residence halls. Would the new hall duplicate common spaces? What would be the impact of the new hall as compared to the other aging facilities? What were the most important renovations needed in the existing halls so that there would not be a feeling of “have” and “have nots” among residents? How would a cohesive community emerge? This session will explore how to set up a collaborative process and ensure that the design team understands student and university needs and responds throughout the process. We will showcase how a collaborative process can ensure that residence life learning outcomes are reflected in building design and provide learning and development opportunities for students and student staff. 10.15 Keep Calm and Conduct On: Self-Care & Managing Trauma Student Conduct Community of Practice Keep Calm & Conduct On is a series of roundtable discussions hosted by the Community of Practice of Student Conduct to create an opportunity for members to discuss current trends, best practice, share resources and ask questions on a series of hot topics. Come out to join us for Keep Calm & Conduct On: Self Care and Managing Trauma.
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