University Accreditation Process Kingdom of Saudi Arabia Trainers: Dr. Gregory Maffet,Dr. Noelle Branch , Dr. Roland Yoshid, Aladdin Zaglol, M.S., Mohamed Mahdi, M.S., Waheeda Said, M.Ed Goals: Answer the following 1. 2. 3. 4. 5. 6. What is accreditation? How does it benefit the university? What is an internal self-study process? How is the Strategic Improvement Plan developed? How does the institution prepare for an accreditation review visit? What is does the external quality assurance team do? Accreditation…. Quality Assurance Institutional Improvement Program Improvement Opening Thought “When you cease getting better, you stop being good!” Vince Lombardi 4 Accreditation means…. TRUST It means that we can trust that the institution It means the university Is doing what it says it is doing. Accreditation means…. Is providing quality education. Meets international standards for leadership, facilities, programs, assessments,… Has established an internal system of self evaluation. Is committed to peer evaluation Is committed to continuous improvement Foundations of Accreditation Trustworthiness Voluntary Commitment Quality Standards Common Protocol Self Evaluation Peer Reviews Continuous Improvement What is accreditation? Educational accreditation Both is a type of quality assurance process under which an INTERNAL and EXTERNAL educational institution is evaluated by an EVALUATIONS external agency to determine if applicable standards are met. (Wikipedia 2009) The process also consists of an internal self-evaluation of the institution to build a framework of continuous improvement Why accreditation? Institutions pursue accreditation for the following reasons: 1.Self-evaluation based on the institution’s mission 2.Improvement of instruction and services 3.Evaluation of effective leadership Why Accreditation??? 4. Development of a strategic improvement plan 5. Demonstration of quality, assessed by objective educational professionals not personally involved in the institution. 6. Public recognition institutions that complete the process successfully EXAMPLES:Institutional Professional EXAMPLES: Types of Accreditation ABET NCAAA Accreditation Board for Engineering and Technology National Commission forofAcademic There are broadly two types accreditation Accreditation and Assessment Institutional accreditation: ACPE This accreditation applies to the university Accreditation Council for Pharmacy Educationas CITA a whole. CAA International and TransCommission Professionalonaccreditation: Council on Aviation regional Accreditation This accreditation exists Accreditation only in fields where professional competence is of broad concern AACSB such as engineering, nursing, on andHigher business Middle States Commission American Association of Colleges and Schools of of accreditation. Education Business Benefits of Accreditation Continuous improvement of university based on standards Helps students, employers, and others in identifying those university that meet the standards for educational quality. Transferability of credits from one university to another. PROCESS “Accreditation is an activity, not a status. Schools are accredited because of the way they move, not the way they stand.” John A. Stoops First Executive Director, CITA Accreditation Process Establishing a continuous system of internal evaluation Addressing Improvement Plan/ Monitoring Visits Recommendation for Accreditation Conducting Internal Evaluation (Self-Study) Steps to Accreditation Step 4 Step 3 Saudi University Step 2 Judgment on Accreditation Peer Review Visit EXTERNAL EVALUATION Step 1 Preparation and Self-Examination Based on Standards INTERNAL EVALUATION Continuous Review Steps of Accreditation Step 1 Preparation and Self-Examination: INTERNAL EVALUATION The college, university, or other institution seeking accreditation status prepares materials that effectively display the institution's accomplishments. The institution must also create a written report of its performance according to the standards set by the accreditation association INTERNAL EVALUATION: Gathering and Analyzing Information For each standard: Identify strengths, areas needing improvement and improvement interventions The institution will be evaluated holistically, the decision of recommending accreditation does not rest on one particular standard or section, but on the quality of the institution as a whole INTERNAL EVALUATION: Gathering and Analyzing Information The required details of this report are designed to stimulate in-depth analysis of institutional effectiveness and to assist a thorough self-study and self-improvement process. It is also designed to give enough evidence to the Visitation Team to determine whether or not the institution is eligible for accreditation. Steps of Accreditation Step 2 Peer review visit: EXTERNAL EVALUATION Teams of peer reviewers visit the institution. Most accreditation boards consist of faculty and administrative peers in the field. Administrative and faculty peers conduct an intensive review of the written report, the materials that provide evidence for statements made in the written report, and the general workings of the college, university, or other institution seeking accreditation status. Steps of Accreditation Step 3 Judgment action made by accreditation organization: After the review team submits its report, the accreditation association grants or denies accreditation status. Steps of Accreditation Step 4 Continuous review: • The accreditation association conducts a re-accreditation periodically. • The purpose of the continuous review is to ensure that the accredited institution maintains the required accreditation standards and addresses items from its improvement plan. Commission on International and Trans-Regional Accreditation (CITA) Kingdom of Saudi Arabia - CITA Accreditation Protocol CITA Accreditation Board approves school to be a Candidate School CITA Accreditation Board Accreditation Process approves school to start Accreditation Process Recommends Corrections School with proper license CITA Application to start Accreditation process On-site inspection, if needed Candidacy Preparation Meet CITA requirements Recommends Candidacy Candidacy Onsite Team Review and Report CITA Accreditation Board approves school to be an Accredited School Recommends Corrections Accreditation Preparation SelfStudy Improvement Plan Meet CITA Standards Recommends Accreditation Accreditation On-site Team Evaluation and Report Every 5 years -new Self–Study and On-site Team Evaluation Accreditation Time Line CITA Applicant to Candidate 3 months to 1 year Continue to meet standards CITA Candidate to Accredited Warn or Revoke CITA Accreditation 1 to 3 years and follow protocol Accredited School Annual Reports On-site Reviews Inspections Monitoring Improvement Plan Results Training Leigh University Time Table Phase 1. Preliminary preparation: Fall 2004Summer 2005, 12 months Phase 2. Preparing the self-study proposal: Fall 2005-July 2006, 12 months Phase 3. Preparing the Self-Study: Summer 2006-January 2008, 18 months Phase 4. Evaluations March 2007-March 2008, 12 months Goals for Accreditation Self Study • A powerful systems approach to improving student performance and system effectiveness results over time – University accreditation recognizes that increasing student achievement involves more than improving instruction – University accreditation is a measure of how well all the parts of the education system - the university, program, and classroom - work together to meet the needs of students Goals of the Self-Study By conducting a data-driven Self-Study of its own strengths and opportunities for change, the university will involve the campus community to evaluate its mission, educational programs, activities, ongoing processes of planning, resource allocation, and institutional renewal; involvement = investment provide a framework for continuous improvement of the university’s educational and administrative effectiveness; initiates an attitude or culture of growth and improvement Goals of the Self-Study enhance the shared understanding of its mission as an educational institution; UNITY and team play Ensure that the institution’s programs and activities strive towards a common vision; all on the same spacecraft provide comprehensive and coherent recommendations for the university’s future plans— recommendations that have been developed, evaluated, and committed to by the entire community; are comprehensive VS personal agenda Faculty Involvement Since faculty members are KEY individuals in the self-study process. They should be….. aware of the process and requirements of a selfstudy before that decision is made. involved in the decision to conduct a selfstudy continuously involved throughout the selfstudy process. Key is University Faculty Accreditation and the sum total of university success is directly aligned to the faculty. Self-Study Steering Committee The Steering Committee consists of key individuals that will drive the Self-Study process (Accreditation Leadership Team). . Its primary task is to plan, guide and coordinate the Self-Study responsibilities include: 1. 2. 3. 4. 5. 6. Appointing necessary subcommittees, Preparing the Self-Study report, Setting the agenda for the site visit. Participating as hosts and resources to the visiting team and to fellow faculty members and administrators. Reviewing the report of the Visitation Team, and Making recommendations for continued improvement. Steering Committee Chair Role 1. Keep everyone on task 2. Ensure the subcommittees are functioning and carrying out their tasks 3. Encourage and motivate those working with the accreditation process 4. Work closely with the university’s administrator 5. Attend the pre-visit of the Visitation Team Chairperson 6. Chair the Steering Committee meetings 7. Ensure that the work of the committee stays on the task timeline. Qualifications of the Steering Committee Chairperson • • • • • • • • Dedication to the mission of the university Trusted member of the university Familiarity with the university No employment, either personally or of a family member, within the university Strategic planning, technological, and organizational skills Strong interpersonal skills TEAM BUILDER Conflict of interest policy and ethics policy What will each sub-committee for writing the self-study do? Decide what questions will be asked in order to demonstrate meeting an accreditation standard. Determine whether data exist for answering these questions. Collect new data if necessary. Assess the University’s current effectiveness in meeting the standards assigned to it; Write a report including tables, charts and appendices, responding to focus questions, submitted to the chair Make a clear set of recommendations next steps to address topics the sub-committee considers necessary. Self-Study in Three Steps Step One – Study Step Two – Analyze Step Three - Show Evidence 3 Steps to Self-Study Step One: Study In this step, the institution determines what questions will be answered in the self study; Identify TOPICS converted to questions The institution gathers and reviews information pertinent to each standard; What data? + Collect data + Assess Data + Show EVIDENCE. Standards 1) 2) 3) 4) 5) 6) 7) Mission and Objectives Governance and Administration Quality Assurance and Improvement Learning and Teaching Student Administration and Support Services Learning Resources Facilities and Equipment Standards 8) 9) 10) 11) Financial Planning and Management Faculty, Staff and Employment Processes Research Institutional Relationships with the Community System Elements Colleges & Technology Universities MIS Transportation Community Executive Staff Classified Programs Staff Local Food Accounting Business Service Finance Facilities & Parents Teachers Maintenance Students 38 Three Pillars of Accreditation 39 AdvancED Accreditation Standards Vision & Purpose Stakeholder Communications and Relationships Governance & Leadership Documenting & Commitment Using Results to Continuous Improvement Teaching & Learning 40 Commitment to Continuous Improvement Resources & Support Systems Systemic Thinking Students Students Classroom Classroom Classroom Classroom Students Classroom Program Program Program University Classroom System of Systems Systemic University Improvement: Alignment at ALL Levels College Program DEPARTMENT CLASSROOM STUDENTs IMPROVEMENTS University Activity: Knowing the Standards • Study your standard, its indicators, and impact statement. • Choose a word or develop a phrase that “captures the essence” of your standard. • Using chart paper, draw a graphical representation of how your standard interacts with the other ten standards. 44 © 2008AdvancED 3 Steps to Self-Study Step Two: Analyze Quality Indicators In this step, the institution does a self-rating on the standard and quality indicators and analyzes the information. The analysis helps identify findings, strengths, and recommendations (weaknesses and needs). After the analysis, intervention actions will address the needs that were suggested. Quality Indicators What quality indicators support or verify that a Standard is met? (ie., Research) What questions should be answered to indicate that the Standard is met? (What evidence and for what reason?) 3 Steps to Self-Study Step Three: Show Evidence In this step, the institution collects documents and artifacts that provide the proof that the standards are met. This information is either included in the self-study notebook or available for the visiting team to review during the visit. Schedules of interviews and observations that will take place during the accreditation review visit are also prepared. Support Evidence What evidence supports that a quality indicator is evaluated accurately? What evidence documents that the answers to the questions are accurate? Reason: What rational? What is the thinking that is behind the assessment? How are the statistics, graphs, or tables interpreted in order to establish the evidence? What is the logic behind the evaluation? What is the Profile? A picture of the institution using data Using data to improve what you are doing! • Institutional Description • School Accomplishments • Enrollment Data – trends over time University of Colorado Profile and Self Study Example Executive Summary Background Accreditation Summary Monitoring Student Progress Enrollment and Quality Desired Program Outcomes, p 15 Passing Rates, p 20-21 University of Colorado Self Study Results, p 71 Faculty, p 72-74 Facilities, p 75 Institutional Support, p 77 What is the Profile? A picture of the institution using data Using data to improve what you are doing! Academic Achievement and Performance Assessment data Failures/Drop-out rates Acceptance rates, profile of accepted students Follow-up on alumni Satisfaction in university at various credit levels How do you organize for data analysis? Question and outcome to be studied: WHO Collect Data Organize/Display Data Analyze Data Share Results Other Comments HOW WHEN What is your assessment system? What Students Assessment Name: Standardized Criterionreferenced Instructor-made Assessment Name: Standardized Criterionreferenced Instructor-made What Levels Time Of Year Purposes What does it measure? Enrollment 80 70 60 50 Sophomore Junior Senior 40 30 20 10 0 2002 2003 2004 2005 Findings: •3rd enrollment decreases every year •3rd decline causes future enrollment problems •Senior enrollment has steady increase •Junior enrollment is up and down Strength: • Senior enrollment Weakness: • Enrollment fluctuation • Revenue instability • Class size change Standards are expectations that…. 1) Function as an indicator of educational quality and effectiveness by which institutions are evaluated; and (100 + years, research based; best practices; cross local, regional, national, international, cultural, and religious boundaries). 2) Provide guidance for continuous improvement. Standards 1) 2) 3) 4) 5) 6) 7) Mission and Objectives Governance and Administration Quality Assurance and Improvement Learning and Teaching Student Administration and Support Services Learning Resources Facilities and Equipment Standards Faculty, Staff and Employment Processes 9) Research 10)Institutional Relationships with the Community 11)Financial Planning and Management 8) Activity: Knowing the Standards 1. In your “standard” group, discuss: – – Write a phrase that describes the standard in your own words Explain how the standard applies to or affects the university, classroom, and learner – – Graphically depict how the standard impacts other standards and how other standards may impact this standard Identify and list data or potential evidence that could illustrate the degree to which the standard is met Activity: Knowing the Standard #__ Standards Descriptive Phrase: Record your work on chart paper and post Effect on: .2 University: Classroom: Learner: Be prepared to .3 present or discuss your work Evidence: Standard 1 Mission and Objectives The mission of the institution clearly and appropriately defines its principal purposes and priorities, and is influential in guiding planning and action within the institution. Sample Standard: Mission Are Mission documents clear and articulated publicly? 1. What evidence is there that the institution has a welldeveloped statement of mission, vision, goals, values and institutional priorities? Well written Signage Strategic Plan Document Board Minutes Faculty Minutes Publications In its Mission documents, the organization recognizes the diversity of its learners, other constituencies, and the greater society it serves. 2. What evidence is there that the institution has a diversity plan and that the plan addresses the diversity of all its constituents? Diversity Plan brochure Student Handbook Employee Handbook International programs P & P document Print & website(intra) Website (intra) Board Minutes Bulletin Understanding of and support for the Mission pervade the organization. 3. How well is the mission understood? Freshmen & Senior Exit Interviews Strategic Plan Orientation For Employees Forums Faculty and Staff Surveys Standard 2 Governance and Administration •The governing body provides effective leadership through policy development and processes for accountability. •The governance structure, within a framework of sound policies and regulations, ensure financial and administrative accountability, and coordinated planning The organization’s governance and administrative structures promote effective leadership and support collaborative processes that enable the organization to fulfill its Mission. 4. How is governance structured to share responsibilities among administration, faculty, staff, students? Board by-laws/policies Employee handbook Organizational chart List of student organizations Advisory Council Minutes/Budgets of Student Activities Standard 3 Management of Quality Assurance & Improvement •Quality assurance processes involve all departments and offices of the institution and are effectively integrated into normal planning and administrative processes. •Quality is assessed by reference to evidence based on indicators of performance and challenging external standards. •Criteria have a particular focus on outcomes. •Administrators, faculty, staff and students are committed to improvement and regularly evaluate their own performance. Institutional Assessment Developing clearly articulated written statements, expressed in observable terms, of key institutional and unit-level goals. 1. Designing performance objectives and strategies to achieve those goals 2. Assessing achievement of those key goals 3. Using the results of those assessments to improve programs and services Standard 4 Learning and Teaching • Faculty are qualified and experienced • Student learning outcomes are clearly specified and aligned with employment or professional practice. • Benchmark outcome variables, assessment process, and results from assessments • Instructional strategies address various learning outcomes Standard 4 Learning and Teaching • Standards for learning are assessed through valid and reliable processes. • Standards of learning are assessed through appropriate processes and benchmarked • Program effectiveness is evaluated through student assessments and surveys. Data is used for improvement planning Assessment of Student Learning 1. Develop clearly articulated written statements, expressed in observable terms, of key learning outcomes 2. Design courses, programs, and experience that provide intentional opportunities for students to achieve those learning outcomes 3. Assess student achievement of those key learning outcomes 4. Use the results of those assessments 5. Benchmark learning outcomes, assessment processes, and results from assessments Standard 5 Student Administration & Support Services •Admission policies and student record systems are reliable, responsive to client needs, and confidential •Students’ rights and responsibilities are clearly defined and understood •Academic advice, counseling and support services are accessible and address student needs. •Support services for students include: formal academic requirements, religious, cultural, sporting and other activities relevant to the needs of the student body. Standard 6 Learning Resources • Learning resource include libraries and access to electronic and other reference material that meet program goals and are provided at an adequate level. • Library and associated IT facilities are accessible to support independent learning, with assistance provided. • Facilities are provided for individual and group study in an environment conducive to effective investigations and research. • The services are evaluated and improved in response to systematic feedback from faculty and students. Standard 7 Facilities and Equipment •Facilities are designed or adapted requirements for teaching and learning to meet •Facilities offer a safe and healthy environment for high quality education. •Use of facilities is monitored and data from user satisfaction surveys assist in planning for improvement. Standard 8 Financial Planning and Management •Financial resources are adequate for the programs and services offered •Financial resources are efficiently managed in keeping with program requirements and institutional priorities. •Effective systems are used for budgeting and for delegation and accountability of financial decisions that provide local flexibility, institutional oversight, and effective risk management. Standard 9 Faculty, Staff and Employment Processes •Faculty and staff have the qualifications and experience for effective exercise of their responsibilities •Professional development opportunities ensure continuing improvement in expertise. Standard 9 Faculty, Staff and Employment Processes • Performance of all faculty and staff is evaluated, with outstanding performance recognized and support provided for improvement where required. • Effective, fair, and transparent processes are available for the resolution of conflicts and disputes involving faculty or staff. Standard 10 Research • Faculty are encouraged to pursue research interests and to publish their results . • Necessary facilities for conducting research are provided within the limits of available resources. • Research output is monitored and benchmarked against that of similar institutions. • Clear and equitable policies are established for ownership and commercialization of intellectual property. Standard 11 Institutional Relationships with the Community • Contributions to the community are recognized as an important institutional responsibility. • Faculty and staff are encouraged to be involved in the community • Facilities and services are made available to assist with community developments Standard 11 Institutional Relationships with the Community • Information about the institution and its activities are made known • Community perceptions of the institution are monitored and appropriate strategies adopted to improve understanding and enhance its reputation. The Site Visit Team Team member can be selected from the following: 1. An administrator 2. An instructor 3. A faculty member 4. A member of a particular profession From this group, a chairperson with experience and recognized status will be assigned as chairperson. In order to be eligible to serve on a team, team members have prior training and orientation to the accreditation process or have served on other accreditation teams Key Tasks for the Team Determine if the data and materials in place are adequate and reliable Key Tasks for the Team Assess data as whether it meets the standards Key Tasks for the Team Ask for additional data if necessary Conduct interviews Key Tasks for the Team Chair assigns writing tasks for the team evaluation report Chair reviews site visit team members written reports Team agrees upon the overall recommendation about accreditation What to Do With This Information? Answer: Develop a Strategic Plan Strategic Improvement Planning Targeted improvement Data-driven (Data should be analyzed to guide improvement decisions) Prioritized (Based on importance and available resources) Aligned to Mission Why do you need a Strategic Improvement Plan? Moving from Random Acts of Improvement Vision and Profile Plan and Implementation Results Why do you need a Strategic Improvement Plan? To Focused Continuous Improvement Profile Plan and Implementation vision Results Continuous Improvement Four Core Elements Vision Profile Where are we today? Plan What is our future? How will we improve? Results What have we accomplished? Improvement Process Components What have you accomplished? What future are you pursuing ? Vision Results Profile Monitoring 92 What actions will you take to improve? Plan and Implementation What is your current reality? What does a Strategic Improvement Plan look like? An Action Plan for Strategic Improvement Write the Goal: Support Data: Three sources used to select the goal Standardized Assessments Criterion-Referenced and/or Instructor-Made 1. 2. 3. Strategy: Objective: Activities to Implement the Strategy Research Supporting This Intervention: Persons Accountable Timeline Start End Needed Resources Needed Faculty Development How can you organize your evaluation data? Data Analysis Worksheet Title of Assessment: What does this data show? Factual information Why? Hypotheses How should we respond? Plan for action or next steps Case Studies: Grading Policy Goal: Develop clearly articulated written statements, Articulated expressed in observable terms, ofMeasurement key Written Statement institutional and unit-level goals Tools Sample from Community College of Alleghany County Case Studies: Grading Policy Sample from Community College of Alleghany County Goal: Supportive Da What were the results? •Success in subsequent courses Caserates Studies: Grading increased by 4% Policy Goal: Sample from Community College of Alleghany County •Students who initially earned a D had a 58% success rate in repeated course •Data on success of repeaters in college level courses pending Case Studies: Grading PolicyUsing Results for Goal: Sample from Community College of Alleghany Improvement County Planning Group Activity As a group, analyze the case study for student or library or budget assessment Identify the following: Articulated Measurement Statements Tools Fill-in the grid Present your findings Results How to Use Results for Improvement Planning How can the Self-Study process contribute to institutional improvement? Articulated Statements Statements are measured using tools Measurement Tools Tools provide results of evaluation Results Results are used to direct improvements How to Use Results to Direct Improvement Planning Group Activity: Case Study Analysis Assessment Articulated Statements Measurement Tools Results How to Use Results for Improvement Planning
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