AELP
Dissemination of Chief Inspectors Report
29th November 2011
Upping Your Game
Presented by Debbie Tagoe Director Mode Training Ltd
•
Mode Training Ltd is a Work Based Learning provider based 1 mile
from Liverpool city centre
•
Currently delivering advanced apprenticeships and intermediate
apprenticeships to 125 learners with 74 employers
•
Deliver alternative education programme to 75 14-16 year olds across 7
schools and 3 alternative education teams
•
20 learners on foundation learning programme
•
Specialise in hairdressing, customer service and performance skills
Inspection 2002
Leadership Management
Quality Assurance
Hairdressing
Inspection 2005
Leadership Management
Quality Improvement
Hairdressing
Inspection 2009
Leadership Management
Capacity to Improve
Hairdressing
Grade 4
Grade 5
Grade 4
Grade 3
Grade 3
Grade 3
Grade 2
Grade 1
Grade 2
Mode Inspection Quality Assurance Quotes
Inspection 2002
“There is no quality assurance cycle to indicate key dates when procedures
should be applied or reviewed. There are few procedures for measuring the
current quality of training or the application of the quality assurance system.
Current procedures do not demonstrate action to improve quality. There is no
planned schedule to review procedures and guidelines”
Inspection 2005
“The quality improvement process is clear, comprehensive, systematic and well
understood by all staff. The process includes a wide range of procedures
relating to key aspects of a learner’s experience. Problems identified have
received a prompt and effective response. Mode training does not sufficiently
measure and evaluate its quality improvement process. Managers do not
analyse results of observation of teaching sessions, in order to identify trends
and measure overall effectiveness of it’s actions”
Inspection 2009
“Quality Improvement processes are strong. The comprehensive and responsive
quality assurance system, identified as a strength at the last inspection, continues to
be improved and strengthened. MTL is committed to quality improving and the
sharing of good practice. Through an outstanding collaborative partnership between
six local hairdressing providers, the observation of teaching and learning and self
assessment processes and practices have significantly improved provision
Key to improvements 1
Self assessment process which is
• Fully inclusive
• Well planned
• Senior Management led - staff driven
• Embedded across all provision
Quality Improvement Plan (QIP)
• Driven by management
• Owned by ALL staff
• A working document updated monthly
Key to improvements 2
Peer Review
• Observation of teaching and learning
• Validation of Self assessment report
Key to improvements 2 cont.
Observation of Teaching and Learning
• We enlisted consultants, some of whom were inspectors, to help
define what a grade 1 in teaching and learning looks like
• Training was planned and delivered for key staff on the source and
type of evidence
• Protocols, forms and policies produced
• Plan implemented for Lead IV to conduct observations
• Progress monitored on a regular basis
• The group planned and carried out shared observations of teaching
and learning with suggested actions for improvement
Key to improvements 2 cont.
Validation of Self Assessment Report
• Again consultants, some of whom were inspectors, worked with the group around
grading of Leadership and Management within self assessment
• Two training sessions planned and delivered for key staff
• Session 1 -writing of Self Assessment Report-Judgement rich text
• Session 2 –Evidence gathering to validate grading
• The providers worked in reviewing pairs to facilitate effective working and
manageable communication structure
• All six providers met for a grading day facilitated by inspector
Success Factors
• All staff are fully aware of company strengths and areas of improvement
• Quality Improvement Plan is work in progress
• Across all levels in each organisation there is a relentless drive to enhance
quality within PRD
• Members of the group have passion and clear vision for their individual
organisations
• Learner experience is the key driver for quality improvement across the group
• OTL and SAR Validation within peer review is an integral part of all members
Quality Assurance Processes
Success Factors
• Updated Staff Development for both teaching staff and strategic managers,
improved confidence
• Members of PRD group scheduled into Ofsted visits to give feedback on
collaboration work they undertake
• Ensure observations are not duplicated and teaching staff are not overly
observed
• Use peer review in observation of teaching and learning as an additional layer
to our quality assurance –observe the observer
Contact details
E mail
[email protected]
Website:
www.modetraining.co.uk
www.merseysidehairforum.co.uk
Twitter:
@modetraining