Model Publication Scheme Classes of Information and Guidance to Information Freedom of Information Act 2000 – Publication Scheme In implementing the Freedom of Information Act 2000 Eastbourne Borough Council promotes openness and transparency in the way we make our decisions by providing clear information about our policies and processes through our publication scheme. We deal with individual requests for information courteously and promptly and provide advice and assistance if necessary. What is Freedom of Information? The Freedom of Information Act 2000 gives a general right of access to all types of recorded information held by public authorities. It lists exemptions from that right and places a number of obligations on public authorities. What is a Publication Scheme? A Publication Scheme commits the authority to make information available to the public as part of its normal business activities. The information covered is included in the classes of information mentioned below, where this information is held by the authority. The term ‘published’ is broad and is not limited to information produced in paper format. As far as the Freedom of Information Act 2000 is concerned, information made publicly available has been published. Therefore, information on the Council’s website is as much part of the Publication Scheme as printed documents. The Council will: Proactively publish or otherwise make available as a matter of routine, information, including environmental information, which is held by the authority and falls within the classifications below. Specify the information which is held by the authority and falls within the classifications below. Proactively publish or otherwise make available as a matter of routine, information in line with the statements contained within this scheme. Produce and publish the methods by which the specific information is made routinely available so that it can be easily identified and accessed by members of the public. Review and update on a regular basis the information the authority makes available under this scheme. Produce a schedule of any fees charged for access to information which is made proactively available. Make this publication scheme available to the public. Publishing Datasets for Re-use The Council will publish under this Publication Scheme any dataset we hold that has been requested, together with any updated version, unless we are satisfied that it is not appropriate to do so. So far as reasonably practicable, we will publish it in an electronic form that is capable of re-use. If the dataset or any part of it is a relevant copyright work and the Council is the only owner, we will make it available for re-use under the terms of a specified licence. Datasets in which the Crown owns the copyright or the database rights are not relevant copyright works. The Council will make datasets available for re-use under the Open Government Licence. The term ‘dataset’ is defined in section 11(5) of FOIA. The terms ‘relevant copyright work’ and ‘specified licence’ are defined in section 19(8) of FOIA. -2- Classes of Information Who we are and what we do Organisational information, locations and contacts, constitutional and legal governance. What we spend and how we spend it Financial information relating to projected and actual income and expenditure, tendering, procurement and contracts. What our priorities are and how we are doing Strategy and performance information, plans, assessments, inspections and reviews. How we make decisions Policy proposals and decisions. Decision making processes, internal criteria and procedures, consultations. Our policies and procedures Current written protocols for delivering our functions and responsibilities. Lists and Registers Information held in registers required by law and other lists and registers relating to the functions of the authority. The Services we offer Advice and guidance, booklets and leaflets, transactions and media releases. A description of the services offered. The classes of information will not generally include: -3- Information the disclosure of which is prevented by law, or exempt under the Freedom of Information Act, or is otherwise properly considered to be protected from disclosure. Information in draft form. Information that is no longer readily available as it is contained in files that have been placed in archive storage, or is difficult to access for similar reasons. How will I request additional information not covered by this scheme? The Council includes as much information in the Publication Scheme as it can; however, if you cannot find what you are looking for you can make a request for information. The Act is retrospective and information requests can be for information created before the Act came fully into force in 2005. However, where any of the information comes within an exempt category either under the Freedom of Information Act 2000 or other relevant legislation, it will be published with the exempt material deleted. Charges which may be made for information published under this scheme The purpose of this scheme is to make the maximum amount of information readily available at minimum inconvenience and cost to the public. Charges made by the authority for routinely published material will be justified and transparent and kept to a minimum. Material which is published and accessed on the website can be downloaded free of charge. Some information may only be available in hard copy and some information will only be available for inspection. Charges may also be made for information provided under this scheme where they are legally authorised, they are in all the circumstances, including the general principles of the right of access to information held by public authorities, justified and are in accordance with a published schedule or schedule of fees which is readily available to the public. -4- Charges under the publication scheme may be made for actual disbursements incurred such as: Photocopying Printing Postage and packing The cost directly incurred as a result of viewing information Any charges will be in accordance with the Council’s fees policy. Charges may also be made for making datasets (or parts of datasets) that are relevant copyright works available for re-use. These charges will be in accordance with either regulations made under section 11B of the Freedom of Information Act or other enactments. If a charge is to be made, confirmation of the payment due will be given before the information is provided. Payment may be requested prior to provision of the information. Who do I contact? For information concerning the scheme; if you want to request other information, or if you have any queries about the scheme and what it contains, or require any advice and assistance, please contact: Information Governance Officer Eastbourne Borough Council 1 Grove Road Eastbourne BN21 4TW Email: [email protected] -5- Making an Appeal If after receiving the Council’s reply to your information request you are unhappy with the Council’s actions, you can use Eastbourne Borough Council's appeals procedure. Appeals must be made in writing (or e-mail) and addressed to Complaints at the address below. Complaints Eastbourne Borough Council 1 Grove Road EASTBOURNE BN21 4TW Email: [email protected] If after going through the appeals procedure you are still not satisfied then the Freedom of Information Act 2000 makes provision for you to then appeal directly to the Information Commissioner’s Office at: Wycliffe House Water Lane Wilmslow SK9 5AF www.ico.gov.uk Reviewing and Maintaining the Scheme The Freedom of Information Act 2000 states that a publication scheme should be reviewed regularly. The Council is responsible for reviewing and maintaining this guide to information and the data it contains. Material will be updated and any outdated information will be removed. -6- Copyright Reproducing material supplied under this Publication Scheme without the express permission of the Council may be an infringement of copyright. Requests for permission should be addressed to the Information Governance Officer, 1 Grove Road, Eastbourne BN21 4TW. Index Who we are and what we do ...................................................................................................... Council Constitution ………………………………………………………………………………………………………………………………………………. Council democratic structure and Council directorate structure …………………………………………………………………………. Location and opening times of Council properties ……………………………………………………………………………………………….. Currently elected councillors’ information and contact details ……………………………………………………………………………. Contact details for all customer-facing departments …………………………………………………………………………………………… Most recent election results ………………………………………………………………………………………………………………………………….. Relationships with other authorities ……………………………………………………………………………………………………………………… What we spend and how we spend it ……………………………………………………………………………….. Financial statements, budgets and variance reports …………………………………………………………………………………………… Capital programme ……………………………………………………………………………………………………………………………………………….. Expenditure over £500 …………………………………………………………………………………………………………………………………………. Financial audit reports ………………………………………………………………………………………………………………………………………….. The members’ allowances scheme and the allowances paid under it to councillors each year …………………………. Staff allowances and expenses ……………………………………………………………………………………………………………………………… Pay and grading structure …………………………………………………………………………………………………………………………………….. Pay Policy Statement …………………………………………………………………………………………………………………………………………….. Senior Salary Information …………………………………………………………………………………………………………………………………….. Election expenses (returns or declarations and accompanying documents) ………………………………………………………. Procurement procedures ………………………………………………………………………………………………………………………………………… Details of contracts currently being tendered ………………………………………………………………………………………………………. List of contracts awarded ………………………………………………………………………………………………………………………………………. External auditor’s report …………………………………………………………………………………………………………………….................. -7- 10 10 10 10 10 10 10 10 11 11 11 11 11 11 11 11 11 11 12 12 12 12 12 Financial statements for projects and events ………………………………………………………………………………………………………. Internal financial regulations ………………………………………………………………………………………………………………………………… Grants …………………………………………………………………………………………………………………………………………………………………….. Devolved Budgets ………………………………………………………………………………………………………………………………………………….. What our priorities are and how we are doing …………………………………………………………………… Strategies and business plans for services provided by the Council ………………………………………………………………….. Best value local performance plan/internal and external organisation performance reviews/indicators …………. Strategies developed in partnership with other authorities ………………………………………………………………………………… Forward plan ……………………………………………………………………………………………………………………………………………………….... Council performance ……………………………………………………………………………………………………………………………………………… Local Area Agreements …………………………………………………………………………………………………………………………………………. Statistical information produced in accordance with the Council’s and departmental requirements ……………….. Results of Equality Analysis ………………………………………………………………………………………………………………………………….. 12 12 12 12 13 13 14 14 15 15 15 15 15 How we make decisions …………………………………………………………………………………………………. 16 Timetable of Council meetings …………………………………………………………………………………………………………………………….. Agendas, officers’ reports, background papers, minutes of Council committee, sub committee meetings …….. Major policy proposals and decisions …………………………………………………………………………………………………………………… Facts and analysis of facts considered when framing major policies …………………………………………………………………. Public consultations ………………………………………………………………………………………………………………………………………………. Internal communications guidance, internal instructions, manuals and guidelines ………………………………………….. Criteria used for decision making ………………………………………………………………………………………………………………………… 16 16 16 16 16 16 16 Our policies and procedures ……………………………………………………………………………………………. 17 Policies and procedures for conducting council business and for delivering our services …………………………………. Policies and procedures about the recruitment and employment of staff ………………………………………………………….. Customer services …………………………………………………………………………………………………………………………………………………. Charging regimes and policies ………………………………………………………………………………………………………………………………. 17 20 20 21 Lists and registers …………………………………………………………………………………………………………… 21 Public registers and registers held as public records ……………………………………………………………………………………………. 21 Disclosure logs ……………………………………………………………………………………………………………………………………………………….. 22 Datasets ………………………………………………………………………………………………………………………………………………………………….. 22 Register of councillors’ financial and other interests ……………………………………………………………………………………………. 23 Register of Members hospitality and gifts …………………………………………………………………………………………………………….. 23 -8- Licensing applications ……………………………………………………………………………………………………………………………………………. Planning applications and decisions ………………………………………………………………………………………………………………………. Full register of electors ………………………………………………………………………………………………………………………………………….. Edited register of electors ……………………………………………………………………………………………………………………………………… 23 24 24 24 Services provided by the Council ……………………………………………………………………………………… 24 Regulatory and Licensing responsibilities ……………………………………………………………………………………………………………. Licenses from other organisations ……………………………………………………………………………………………………………………….. Services for local businesses ………………………………………………………………………………………………………………………………… Services for members of the public ……………………………………………………………………………………………………………………… Services for which the Council is entitled to recover a fee, together with those fees ………………………………………. Information for visitors to the area, leisure information, events and museums ………………………………………………. Leaflets, booklets and newsletters ………………………………………………………………………………………………………………………. Media releases ………………………………………………………………………………………………………………………………………………………. Election information ……………………………………………………………………………………………………………………………………………… 24 24 25 25 27 27 28 28 28 Eastbourne Borough Council Publication Scheme The Council’s A-Z web pages also provide a guide to information available and there is also a search facility to assist you to find other information that may not be included in the A-Z that may not be included in the Publication Scheme. The guidance below is intended to assist you by giving some examples of the type of information the Council routinely makes available. Where a document is indicated within this guidance it will be the current version. There are some links to guide you to where the information contained in the scheme can be found. -9- Classes of Information Who we are and what we do Organisational information, structures, locations and contacts, constitutional and legal governance Category Description Publication format Charge Council Constitution Key guide and 'rulebook' for how the Council, its staff and elected councillors fulfil their roles and responsibilities. Key people, management structure and contacts; details of councillors and wards including county councillors and parliamentary constituency. Available online to download/view at: Council Constitution No Available online to download/view at: Councillors and Wards Management Structure No Details of the addresses of council properties, together with opening times and telephone numbers. Available online to download/view at: Contact Us No Information about Eastbourne’s elected representatives. Available online to download/view at: Your Councillors No Contact details for all customer-facing departments and divisions. Available online to download/view at: Contact Details No Organisation Chart Available online to download/view at: Organisation Chart Most recent election results Includes past election results and details on how to vote. Available online to download/view at: Election Results No Relationships with other authorities Details of the partners we work with, projects we work on and consultations we make. Available online to download/view at: Partnerships No Council democratic structure and Council directorate structure Location and opening times of council properties Currently elected councillors’ information and contact details Contact details for all customer-facing departments - 10 - What we spend and how we spend it Financial information relating to projected and actual income and expenditure, tendering, procurement and contracts Category Description Publication format Charge Financial statements, budgets and variance reports Budget Books – 2010/11 to 2016/17 Available online to download/view online at: Civic Budget Book The Civic Budget Book is also available to view at Central Library, Grove Road, Eastbourne BN21 4TL Available online to download/view at: Statement of Accounts No Statement of Accounts – 2001/02 to 2015/16 No Capital programme Capital programme section of the Budget Book. Available online to download/view online at: Capital Programme - Budget Book 2016-2017 No Expenditure over £500 Details of payments made of over £500 to our suppliers. Available to download at: Expenditure over £500 No Financial audit reports The External Auditor’s Annual Audit Letter summarises the conclusions and significant issues arising from their recent audit and inspections of the council. Details of councillors' business interests, membership of other organisations and bodies, earnings and allowances. Available to download/view online at: Financial Audit Reports No Available to download/view online at: The Members' Allowances Scheme Record of Payments to Councillors No Details of car and subsistence allowances for staff. Available to download/view online as part of the Pay Policy document at: Pay Policy Statement No Pay and grading structure Details of pay and grading structure. Available to download/view online as part of the Pay Policy document at: Pay Policy Statement Pay Policy Statement Also contains information about the council’s Pay Multiples. Senior salary information together with notes about the main purpose of each senior officer’s post. The members’ allowances scheme and the allowances paid under it to councillors each year Staff allowances and expenses Senior Salary Information - 11 - Available to download at: Pay Policy Statement Available to download at: Senior Salary Information No No No Election expenses (returns or declarations and accompanying documents relating to election expenses sent to the council) Procurement procedures Details of candidates’ election expenses – kept for a year before being sent to Electoral Commission. Word document. Available to view on request from Electoral Services, Town Hall, Grove Road, Eastbourne BN21 4UG Tel: 01323 415074 No Details of the procurement procedures for works, goods and services. Available online to download/view at: Procurement Procedures No Details of contracts currently being tendered List of contracts awarded Information regarding contracts currently being tendered is publically available on Contracts Finder or In-Tend Information regarding the contracts the council has awarded is publically available under the Contracts and Tenders tab of the Open Data page on our website. Available to view at: Contracts Finder In-Tend No No External auditor’s report External Auditor’s Annual Audit Letters – 2003/04 to 2014/15 Available to view at: Contracts Awarded Details of the East Sussex Joint Waste Contract can be found at: East Sussex Joint Waste Contract Available online to download/view at: Financial Audit Reports Financial statements for projects and events Internal financial regulations Information provided in Statement of Accounts – 2001/02 to 2015/16 Available online to download/view at: Statement of Accounts No Details of the Council’s Financial Procedure rules. Part 4 of the Council’s Constitution, Section G Available online to download/view at: Council Constitution No Grants Community Grants Awarded 2016 - 2017 Available online to download/view under Community Grants at: Open Data No Rent Support Grants 1 April 2016 Available online to download/view under Community Grants at: Open Data No Information regarding how the Devolved Ward Budgets have been spent. Available online to download/view under Devolved Ward Budgets at: Open Data No Devolved Ward Budgets - 12 - No What our priorities are and how we are doing Strategy and performance information, plans, assessments, inspections and reviews Category Description Publication format Charge Strategies and business plans for services provided by the council Asset Management Plan Available online to download/view at: Asset Management Plan No Borough Plan 2001/2011 Available online to download/view at: Borough Plan No Available online to download/view at: Coast Protection Emergency Plan No Available online to download/view at: Corporate Plan No Business Continuity Plan (In process of being produced) Coast Protection Emergency Plan Communications Strategy (Under review) Corporate Plan 2016-2020 Data Quality Strategy 2008 (Under review) No Eastbourne Community Safety Partnership Action Plan 2015/2017 Available online to download/view at: Eastbourne Community Safety Partnership Plan No Eastbourne Core Strategy Local Plan 2006-2027 Available online to download/view at: Eastbourne Core Strategy Local Plan 20062027 Available online to download/view at: Eastbourne Downland Management Plan Available online to download/view at: Eastbourne Environment Strategy Available online to download/view at: Empty Property Strategy Available online to download/view at: Environment Objectives Available online to download/view at: Equality and Fairness Strategy No Eastbourne Downland Management Plan 20122017 Eastbourne Environment Strategy Empty Property Strategy Environment Objectives for 2020 Transition Pathway Equality and Fairness Strategy 2012 to 2016 - 13 - No No No Strategies and business plans for services provided by the council Equality and Fairness Objectives 2012 to 2016 Available online to download/view at: Equality and Fairness Objectives No Hampden Park Management Plan Available online to download/view at: Hampden Park Management Plan Available online to download/view at: Housing Strategy No Housing Policy – Homemove Choice Based Lettings Policy Available online to download/view at: Housing Policy No Old Town Recreation Ground Management Plan Available online to download/view at: Old Town Recreation Ground Management Plan Available online to download/view at: Civic Budget Book Available online to download/view at: Princes Park Development Plan Available online to download/view at: Procurement Strategy Available online to download/view at: Risk Management Strategy Available online to download/view at: Town Centre Local Plan No Council Performance. Our annual performance is measured using a set of performance indicators (PIs). Available online to download/view at: Corporate Performance No Eastbourne Community Safety Partnership Action Plan 2015-2016 Available online to download/view at: Eastbourne Community Safety Partnership Plan Available online to download/view at: East Sussex Counter Fraud Hub Strategy Fighting Fraud and Error in East Sussex Policy Available online to download/view at: Joint Youth Strategy for Eastbourne No Housing Strategy - Eastbourne at Home Medium Term Financial Plan Princes Park Development Plan Procurement Strategy Risk Management Strategy 2015 Town Centre Local Plan Best value local performance plan/ internal and external organisation performance reviews/ performance indicators Strategies developed in partnership with other authorities East Sussex Counter Fraud Hub Fraud Strategy Fighting Fraud and Error in East Sussex Policy Joint Youth Strategy for Eastbourne 2011/2015 - 14 - No No No No No No No No Strategies developed in partnership with other authorities Forward plan Council performance Pride of Place – Sustainable Community Strategy Available online to download/view at: Eastbourne Sustainable Community Strategy No Safer East Sussex Communities Partnership Plan Available online to download/view at: Safer East Sussex Communities Partnership Plan Available online as an attachment at: Forward Plans No Available online to download/view at: Corporate Performance No This Plan is a list of the key decisions likely to be taken over the coming four months. The list is not exhaustive as not all decisions are known that far in advance. The Plan is updated and re-published monthly. Council Performance. Our annual performance is measured using a set of performance indicators (PIs). No Local Area Agreements The Local Area Agreement (LAA), which ended in 2011, was one of a number of action plans aimed at delivering Pride of Place, the Sustainable Community Strategy for East Sussex. It was a three year contract between central and local government which set out the priorities for a local area and how these were to be tackled in partnership. Further information is available online at: East Sussex Strategic Partnership No Statistical information produced in accordance with the council’s and departmental requirements Results of Equality Analysis Council Performance. Our annual performance is measured using a set of performance indicators (PIs). Available online to download/view at: Corporate Performance No All results of equality analysis undertaken on our policies can be found on the Open Data page of our website. Available online to download/view under Equality and Fairness Analysis at: Open Data No - 15 - How we make decisions Policy proposals and decisions. Decision making processes, internal criteria and procedures, consultations Category Description Publication format Charge Timetable of council meetings Agendas, officers’ reports, background papers and minutes of council committee, subcommittee meetings Major policy proposals and decisions Calendar of Meetings 2016-2017 Available online to download/view at: Calendar of Meetings Available online to download/view at: Council Meetings No Available online to download/view at: Corporate Strategies No Available online as an attachment at: Forward Plans No Available online at: Consultations No These are found on the Council’s internal Intranet. Copies available on request from: [email protected] or Information Governance Officer Eastbourne Borough Council, 1 Grove Road, Eastbourne BN21 4TW Available online to download/view at: Corporate Plan No Facts and analysis of facts considered when framing major policies Public consultations Internal Communications guidance, internal instructions, manuals and guidelines Criteria used for decision making Agendas, officers’ reports, background papers and minutes of Annual Accounts, Cabinet, Conservation Area, Council, General Licensing, Licensing Act, Planning, Scrutiny and Standards committees and sub committee meetings. The key corporate strategies for Eastbourne Borough Council are: Corporate Plan Pride of Place Eastbourne Community Safety Partnership Plan Forward Plan of Key Decisions Forward Plan Includes details of current consultations. Contact us to have your say. You can also find information about recent consultations and results. The Council has Corporate Standards for providing information and which should be adhered to in all our communications. This can be found in the Corporate Plan 20102015 - 16 - No No Our policies and procedures Current written protocols for delivering our functions and responsibilities Category Description Publication format Charge Policies and procedures for conducting council business and policies and procedures for delivering our services The Council has a constitution which sets out how we operate, how decisions are made and the procedures which are followed. The Constitution is the key guide and 'rulebook' for how the Council, its staff and elected Councillors fulfill their roles and responsibilities. Access to Information Policies (including the Fees Structure Document) Available online to download/view at: Council Constitution No Available online to download/view at: Access to Information Policies No Borough Plan 2001-2011 – Key planning policy Available online to download/view at: Borough Plan No Business Rates Reoccupation Relief Policy Available online to download/view at: Business Rates Reoccupation Relief Policy No Byelaws in Eastbourne Available online to download/view at: Byelaws No Community and Housing Grants Policy Available online to download/view at: Community and Housing Grants Policy No Contaminated Land Strategy Available online to download/view at: Contaminated Land Strategy No Corporate Complaints Procedure (Share Your Views) Available online to download/view at: Share Your Views No Council Duties to Homeless People Available online at: Council Duties to Homeless People No Council Tax and Business Rate Collection and Recovery Policy Available online to download/view at: Council Tax and Business Rate Collection Recovery Policy No - 17 - Policies and procedures for conducting council business and policies and procedures for delivering our services Counter Fraud Policy (The Whistleblowing Guide is included in this Policy) Available online to download/view at: Counter Fraud Policy No Dignity at Work Policy Available from Human Resources, Eastbourne Borough Council, 1 Grove Road, Eastbourne BN21 4TW – Tel: 01323 410000 Available to download/view online at: Eastbourne Core Strategy Local Plan Adoption Statement Available to download/view at: Eastbourne Environment Strategy Available online to download/view at: Emergency Plan No Empty Property Strategy Available online to download/view at: Empty Property Strategy No Environment Objectives for 2020 Transition Pathway Available online to download/view (under Strategies Tab) at: Environment Objectives No Available from Human Resources, Eastbourne Borough Council, 1 Grove Road, Eastbourne BN21 4TW – Tel: 01323 410000 Available online to download/view at: Gambling Policy No Available online to download/view at: Health and Safety Enforcement Policy Available online to download/view (under the Strategies tab) at: Home Energy Conservation No Available online to download/view at: Housing Allocation Policy Available online to download/view at: Eastbourne Housing Strategy No Eastbourne Core Strategy Local Plan Adoption Statement Eastbourne Environment Strategy Emergency/Civil Contingencies Plan The proposed long term objectives for supporting Eastbourne's environment and reducing the carbon footprint of the town Fair Employment Policy Gambling Policy Health and Safety Enforcement Policy Home Energy Conservation Act (HECA) Report 2013 Housing Allocation Policy Housing Strategy – Eastbourne at Home - 18 - No No No No Policies and procedures for conducting council business and policies and procedures for delivering our services Internal Audit Charter Copy available from Audit, Eastbourne Borough Council, 1 Grove Road, Eastbourne BN21 4TW - Tel: 01323 410000 No IT Policies Available from IT, Eastbourne Borough Council, 1 Grove Road, Eastbourne BN21 4TW – Tel: 01323 410000 Available online to download/view at: Local Development Scheme Available online to download/view at: Civic Budget Book No Available from Human Resources, 1 Grove Road, Eastbourne BN21 4TW Tel: 01323 410000 No Local Development Scheme 2014 to 2017 Medium Term Financial Plan Member Training and Development Plan Planning Enforcement Policy Statement (in process of being updated) Pollution Enforcement Policy No No No Available online to download/view at: Pollution Enforcement Policy No Private Housing Enforcement Policy Available online to download/view at: Private Housing Enforcement Policy No Quality Control Policy for New Hackney Carriages Available online to download/view at: Quality Control Policy for New Hackney Carriages Available online to download/view at: Regulatory Services Enforcement Policy No Available online to download/view: Rent Support Grant Policy Available from 1 Grove Road, Eastbourne BN21 4TW - Tel: 01323 410000 Available online to download/view at: Sex Establishment and Encounter Policy No Available online to download/view at: Statement of Community Involvement No Regulatory Services Enforcement Policy and Service Standards Rent Support Grant Policy Safeguarding Children and Vulnerable Adults Policy Sex Establishment and Encounter Policy Statement of Community Involvement How the Council consults with stakeholders and the general public. - 19 - No No No Policies and procedures for conducting council business and policies and procedures for delivering our services Policies and procedures about the recruitment and employment of staff Customer services Statement of Licensing Policy and Cumulative Impact Policy Available online to download/view at: Statement of Licensing Policy No Street Naming and Numbering Policy Available online to download/view at: Street Naming and Numbering Policy No Street Trading Policy Available online to download/view at: Street Trading Policy No Tenancy Policy Available online to download/view at: Tenancy Policy No The Regulation of Investigatory Powers Act 2000 (RIPA) – Corporate Policy and Procedures Document Available online to download/view at: Surveillance Policy No Introduction to Personnel Standards Aims of Personnel Standards Resourcing Performance Management Pay and Benefits Dignity and Diversity Development Managing Change Employee Handbook Pay Policy Available from Human Resources, Eastbourne Borough Council, 1 Grove Road. Eastbourne BN21 4TW – Tel: 01323 410000 No Available online to download/view at: Pay Policy No How to contact the Council by telephone, email, internet or in person at the Customer Contact Centre. How to complain to Eastbourne Borough Council. Available online at: How to contact the Council No Available online at: How to make a complaint No - 20 - Charging regimes and policies Planning Fees - a Guide to the fees for Planning Applications. Available online at: Planning fees: http://www.planningportal.gov.uk/uploads/e nglish_application_fees.pdf Yes Fee calculator: http://www.planningportal.gov.uk/PpApplicati ons/genpub/en/StandaloneFeeCalculator Local Land Charge Fees - details of land search fees and charges. Available online at: Local Land Charges Yes License Fees – details of license fees for: Hackney Carriage and Private Hire Licensing Alcohol and Entertainment Licensing Other Licenses/Registrations/Certificates Houses in Multiple Occupation Licensing Environmental Health – fee information for: Pest Control Dog Welfare Available online to download/view at: Private Hire and Taxi Licence Fees Other Licence Fees Yes Available online to download/view at: Pest Control Fees Fees and Charges for the Recovery of Stray Dogs Yes Lists and registers Information held in registers required by law and other lists and registers relating to the functions of the authority Category Description Publication format Charge Public registers and registers held as public records Asset Register Available online under Council Owned Property on the Open Data (Council Owned Property) page at: Asset Register No Statutory Public Registers including: Cooling Towers and Evaporative Condensers Food Premises Contaminated Land Private Water Supply Sampling Copies available on request to: Eastbourne Borough Council, 1 Grove Road Eastbourne BN21 4TW No - 21 - Public registers and registers held as public records Information on Licences and Authorisations issued on public or environmental health matters. Available online at: Licences and Registrations No Information about Local Land Charges searches, plan requirements and fees. Available online at: Local Land Charges Yes Planning Decision Notices Available to view online at: Planning Decisions Notices Copies of Planning Decision Notices are available for a fee from 1 Grove Road, Eastbourne BN21 4TW – Tel: 01323 410000 £17.50 per 5 copies Listed Buildings, Conservation Areas Information available online at: Listed Buildings Conservation Areas No Register of Electors (edited) – the list of people living in Eastbourne who are eligible to vote. Available for inspection at: Town Hall, Grove Road, Eastbourne BN21 4UG and also in the reference section at: Central Library, Grove Road, Eastbourne BN21 4TL No Publication Scheme – the list of the information routinely published by Eastbourne Borough Council. Available online to download/view at: Publication Scheme No Telecommunications Mast Register Available online to download/view at: Telecommunications Mast Register No Weekly list of planning applications received. Available on request from: CCC, 1 Grove Road Eastbourne BN21 4TW or online at: Weekly List of Planning Applications Hard copies Yes Disclosure logs Details of the disclosure of Freedom of Information requests. Available online to download/view at: Disclosure Log No Datasets List of all Business Rate accounts showing reliefs, credit balances and new accounts in Excel format Available online to download/view under Business Rates and Council Tax at: Open Data No - 22 - Datasets List of Council Controlled Parking Spaces Available online to download/view under Controlled Parking Spaces at: Open Data No List of Council Owned Property Available online to download/view under Council Owned Property at: Open Data No Details of number of Fraud investigations Available online to download/view under Fraud at: Open Data No Details of social housing stock at postcode level Available online to download/view under Social Housing Asset Value at: Open Data No Frequently asked questions, together with answers regarding Housing including: Council Homes Built and Sold Discretionary Housing Payments Disabled Facilities Grants New Homes Bonus Scheme Numbers on Waiting List Frequently asked questions, together with answers in respect of IT Available online to download/view under Housing at: Open Data No Available online to download/view under IT at: Open Data Available online to download/view under Public Toilets at: Open Data No Available online to download/view at: Register of Members' Interests No Available online to download/view at: Register of Member Hospitality and Gifts No Available to view online at: Public Register of Licence Applications No Location and facilities available of all the Public Toilets in the borough Register of councillors’ financial and other interests Register of Members Hospitality and Gifts Licensing Applications This lists the business, property, charitable and other interests of councillors - click on each individual councillor for details Details and values of any gifts and hospitality received by councillors – click on each individual councillor for details You can view applications that have been made for licenses in Eastbourne online - 23 - No Planning Applications and Decisions This site includes only those records which Eastbourne Borough Council holds on computer, and is not therefore a complete database of all information we hold. The full register has the names and addresses of everyone registered to vote. Anyone can look at it, but copies can only be supplied for certain purposes, such as elections, law enforcement and checking applications for credit. It is an offence to pass on information from the full register for purposes not allowed by law. The edited register can be used for any purpose and for example can be bought by any person, company or organisation and used for marketing. You can choose not to be on this version of the register. Full register of electors Edited register of electors Available to view online at: Planning Applications No The full register is available for inspection under supervision at: Town Hall, Grove Road, Eastbourne, BN21 4UG No The edited register is available for inspection at: Town Hall, Grove Road, Eastbourne BN21 4UG and also in the reference section at: Central Library, Grove Road, Eastbourne BN21 4TL No The Services we offer Advice and guidance, booklets and leaflets, transactions and media releases. A description of the services offered. Category Description Publication format Charge Regulatory and Licensing responsibilities The council is responsible for issuing a wide range of licences to businesses, including: Application forms and guidance available online at: Licensing Information No Licences from other organisations Alcohol and Entertainment Licenses Animal Licenses Gambling and Lottery Licenses Piercing, Tattooing and Electrolysis Licenses Taxi and Private Hire Licenses Complaints against Councillors (and the role of the Monitoring Officer). This section has information about licences issued by other organisations that may be needed by holders of alcohol and entertainment licences including: Door Supervisors and Security Staff - 24 - Please also see Council’s A-Z of services at: A-Z of Services Information available online at: Complaints Against Councillors No Information available online at: Licensing Information No Services for local businesses Services for members of the public This section of the Council’s website provides business information and advice. Available to view online at: Business Information and Advice No Business Networks - contact details of business networks in Eastbourne Available online to download/view at: Business Networks No Eastbourne Business Crime Group Information available online at: Eastbourne Business Crime Group No Eastbourne Business E-newsletter Available online to view/download at: Eastbourne Business E-newsletter No Food Safety and Hygiene, Starting up a Food Business, Food Safety Training Information available online at: Food Safety No Health and Safety at Work, Health and Safety Inspections Information available online at: Health and Safety at Work No Starting up a business Available to view online at: Business Start Up Support No Information and Advice about National Non Domestic Rates Information available online at: Business Rates No Arranging a Funeral Information available online at: Arranging a Funeral No Bandstand Information to view online at: Bandstand No Council Tax and Housing Benefit information Information available online at: Benefits No Council Tax information and advice Information available online at: Council Tax No Environmental Health (Noise, Pest Control, Pollution) Information available online at: Environmental Health - 25 - Services for members of the public Housing Information available online at: Housing No Leisure and Events Information available online at: Leisure and Events No Museums and Galleries Information available online at: Museums and Galleries No Parking Information available online at: Parking No Parks and Gardens and Greens Spaces Information available online at: Parks Gardens and Green Spaces No Planning Information available online at: Planning No Register for My Account so that you can track the Information available online at: My Account No Report a problem e.g. dog fouling, fly tipping Information available online at: Report It No Seafront Information available online at: Seafront No Sports and Leisure Centres Information available online at: Sports and Leisure Centres No Theatres Information available online at: Theatres No Tourist Information Centre Information available online at: Tourist Information Centre No Waste and recycling Information available online at: Waste and Recycling No progress of your requests and applications 24 hours a day, 7 days a week and get updates via text or email - 26 - Services for which the council is entitled to recover a fee, together with those fees Bulky waste collection Information available to view online at: Bulky Waste Or contact the Customer Contact Centre on: 01323 410000 Available online to download/view at: Cremation and Burial Fees Yes Available online to download/view at: Pest Control Fees Fees and Charges for the Recovery of Stray Dogs Available on request from: Customer Contact Centre or the Information Governance Officer, Eastbourne Borough Council, 1 Grove Road, Eastbourne BN21 4TW – Tel:01323 410000 Available online to download/view at: Private Hire and Taxi Licence Fees Gambling Licence Fees Other Licence Fees Alcohol and Entertainment Licensing Available online to download/view at: Local Land Charges Yes Planning fees - a Guide to the fees for Planning Applications. Decision Notices - £17.50 per 5 copies. Section 106 Agreements - £40 per copy. Street Naming and Numbering Fees Available online to download/view at: Planning Fees Yes Available to view online at: Street Naming and Numbering Fees Yes You can read about Eastbourne's theatres and find out what's on, both at our venues and in the community. Our Sport Clubs, Leisure Centres and Swimming Pools are all featured as well. Information available online at: Bandstand Leisure and Events Museums and Galleries Parks Gardens and Green Spaces Seafront Sports and Leisure Centres Theatres Tourist Information Centre No Cremation and Burial Environmental Health Charges - Details of charges in respect of the following: Pest Control Dog Welfare Food Inspection Reports Licence fees - details of license fees in respect of the following: Hackney Carriage and Private Hire Licensing Alcohol and Entertainment Licensing Other Licenses/Registrations/Certificates Local Land Charges - details of land search fees and charges. Information for visitors to the area, leisure information, events and museums You can also find information about our beautiful parks and gardens, and how to follow walks and cycling routes in and around the town. - 27 - Yes No Yes Yes Leaflets, booklets and newsletters Burial and Cremation – frequently asked questions and answers Available online at: Burial and Cremation Questions and Answers No Environmental Health Publications and Forms Find free advice leaflets to download about health and safety, licensing, food safety, weather, air quality, pollution, noise, dog welfare, pest control, and private housing. Available online at: Pests, Food Hygiene, Pollution No Food Hygiene Guides for Businesses - Guides, leaflets and videos for food businesses on the essentials of food safety, how to protect your customers and prevent food poisoning. Guides, Available online to download/view at: Food Hygiene Guide for Businesses No Available online to download/view at: Council Tax Booklet No Available at the Customer Contact Centre, 1 Grove Road, Eastbourne BN21 4TW and at the Town Hall, Grove Road, Eastbourne BN21 4UG Available online to download/view at: Post Interview Under Caution Leaflet No Press Releases Available as downloads. No Information available online at: Elections and Voting No leaflets and videos for food businesses on the essentials of food safety, how to protect your customers and prevent food poisoning. Council Tax – gives details of how Council Tax is calculated and how the money is spent on local services. Know your Councillor leaflet – gives details of councillor’s names, photos and which wards they represent. Post Interview Under Caution Leaflet Media releases Election information Version Control Version Date Number V15 July 2016 Up to date news about Eastbourne How local elections work How to register to vote How to vote About postal and proxy voting The latest and previous election results Review Date Author Reason for new version Quarterly Denise White Update to include new information on website - 28 - No
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