Foundations of Business Ethics Fall 2013 Reading about ethics is about as likely to improve one’s behavior as reading about sports is to make one into an athlete. --- Mason Cooley Men do not differ much about what things they will call evils; they differ enormously about what evils they will call excusable. G. K. Chesterton Being moral means translating the knowledge of right and wrong into character and consistent action. It is…a matter of becoming a good person, not just knowing about good. --- Os Guinness If ethics are poor at the top, that behavior is copied down through the organization. -Robert Noyce, Inventor of the silicon chip Instructor: Jensen Phone: Off: 3408-3720 Office: Kwan Gae Tou Kwan 422 Email: [email protected] Text: 1) Desjardins, An Introduction to Business Ethics 5th International Edition (There is a companion web site at: www.mhhe.com/desjardins; 2) A reader with additional cases and articles. Course Content: The central aim of the course is to provide structures and principles for ethical reasoning through which you can better grapple with moral and ethical dilemmas confronted in the world of business. For the person who lives in close proximity to their values, who wishes to act ethically and responsibly, the course will provide a foundation to think more critically and clearly about your decisions. So the course can’t (isn’t intended to) make anyone ethical, but it can give you more tools with which to make tough decisions when facing ethical dilemmas. Once we understand some basic ethical theories, we will then spend most of our eight weeks thinking through ethical situations in different areas of business and cases. This course is less about gaining knowledge than it is about clarifying who you are and how you think. It is heuristic in orientation. This requires serious reflection. Reflection is something we do in the quiet of our own minds, but it is also something that is improved with discussion. So while class time will include some lecture, discussion will be central. In conversation, our assumptions, motivations, and character can be challenged in ways that deepen our understanding, integrity, and imagination. Moreover, in conversation with others, we can find perspectives to question and clarify the ideas of a text, to see how it relates to the wider world, and to help see its implications for the way we live and make decisions. That means you will have to read, reflect upon and discuss the issues and cases. We learn best by responding to, acting upon, and interacting with others. Course Goals/Objectives: After completing this course, students should be able to: display an understanding of basic moral reasoning identify ethical dilemmas in business and demonstrate the critical thinking and moral reasoning skills needed to resolve the dilemma understand the problem of human nature in the context of institutional authority have a sense of what can be done institutionally to minimize human flaws and moral failures COURSE REQUIREMENTS There will be one exam and a team project. The exam will be a combination of T/F, multiple choice, short answer, and essay. Make-up examinations will be given for medical problems, family emergencies or conflicts with work. However, be aware that any make-up exam will be more demanding than the scheduled exam. If you have such an emergency, you must notify the professor as soon as the problem is identified. You must notify me of nonattendance for an in-class examination prior to, or no later than one hour after, the examination. Team project, (two people only) will be based on the obedience problem and human realities seen in Stanley Milgrams Obedience Studies, Solomon Asch’s Conformity Experiments, and Philip Zimbardo’s Stanford Prison experiment. Teams will explore answers to what can be done institutionally to bring this reality into an organizations calculations and better live with and minimize these realities. In short, you will address how we can erect institutions, policy and practices that better contain these perennial human failures. These can be applied to business generally, but also to specific areas of business -- accounting, marketing etc. Participation: Since discussion is a significant part of this course, all reading assignments should be completed prior to the class period for which they are assigned. Your participation and contributions to discussions will be weighted with 20% of your grade. Attendance: The method of instruction makes attendance important. Reading at home cannot make up for what happens in class. If you can’t be in class due to conflicts with work, please let me know. An email is fine. Assessment and grading: Participation and preparation 30% 2 Midterm take-home exam 30% Team project 40% Resources on the Web: http://managementhelp.org/businessethics/ethics-guide.htm http://www.ethics.ubc.ca/resources/business/ http://www.business-ethics.com/ http://www.societyforbusinessethics.org/ http://www.scu.edu/ethics/practicing/focusareas/business/ http://www.stthom.edu/cbes/resources/resources.html http://www.iccr.org/ http://e-businessethics.com/ http://www.transparency.org/ http://www.learnwell.org/eth1.shtml http://www.ibe.org.uk/developingPR.htm http://www.pwcglobal.com/extweb/newcoatwork.nsf/docid/EA6D374B9858379880256C2A 003CAEE9 PricewaterhouseCoopers offers a Framework for Ethical Decision Making http://geert-hofstede.com/geert-hofstede.html Suggesting Readings Ethics David Vogel, The Market for Virtue: The Potential And Limits of Corporate Social Responsibility Michael Sandel, What Money Can't Buy: The Moral Limits of Markets Patricia Hogue Werhane, Moral Imagination and Management Decision-Making Jeffrey L. Seglin, The Good, the Bad, and Your Business: Choosing Right When Ethical Dilemmas Pull You Apart Rushworth M. Kidder, How Good People Make Tough Choices: Resolving the Dilemmas of Ethical Living Leo Tolstoy, How Much Land Does a Man Need Mary C. Gentile, Giving Voice to Values: How to Speak Your Mind When you Know What’s Right. General Economic Thought Robert L. Heilbroner, The Worldly Philosophers: The Lives, Times And Ideas Of The Great Economic Thinkers. Among the most widely read books on economics, it has sold in the area of 2,000,000 copies worldwide in 41 languages, and is now on its sixth edition. Discusses the lives and ideas of the giants in economic thought ― Adam Smith, David Ricardo, John Stuart Mill, Karl Marx, Alfred Marshall, Vehlen and Keynes and more. Amarty Sen, Development as Freedom. Sen is a Cambridge economist and winner of the Nobel Prize in economics in 1998. Sen brings ethics back into an area of learning dominated by technical specialists. This is a very readable book accessible to non-economists. Peter J. Dougherty, Who's Afraid of Adam Smith? How the Market Got Its Soul! Dougherty discusses the full range of Adam Smith’s thought by including both “Wealth of Nations” and his equally important but often neglected "A Theory of Moral Sentiments." If you don't have the time and inclination to read Smith, this is a good, readable overview. 3 Jerry Z. Muller, The Mind and the Market: Capitalism in Modern European Thought. An introduction to the moral thinking of the great economic thinkers of the past that describes their views of both the strengths and dangers of capitalism and free markets. See also his Adam Smith in His Time and Ours. Globalization: Thomas Friedman, The Lexus and the Olive Tree. This is a comprehensive look at globalization and the new international system that is shaping the future. He uses hundreds of antidotes and analogies in his description. The Lexus and the olive tree are used to dramatize the tension between the global system and traditional forces of culture, geography, tradition, and community. It is a highly readable book, and a good place to start for an overview of the complex system that is emerging. whether you share Friedman’s enthusiasm or not, this is an excellent tour of the topic. Deepak Lal, Reviving the Invisible Hand: The Case for Classical Liberalism in the Twenty-first Century. “… account of modern economic theory and policy from a rigorous classical liberal, freemarket perspective.” Ethan B. Kapstein, Economic Justice in an Unfair World: Toward a Level Playing Field A clear and accessible contribution to the debates surrounding fairness in the global economy and ethics in international affairs. In contrast to Lal, argues for political involvement in directing markets. A good companion read to Lal. John Dunning (ed), Making Globalization Good: The Moral Challenges of Global Capitalism From back cover: “Gordon Brown, Jonathan Sacks, Joseph Stiglitz, Hans Kung, Shirley Williams, and a dozen other leading thinkers in international business and ethics identify the pressing moral issues which global capitalism must answer. How can we develop a global economic architecture, which is efficient, morally acceptable, geographically inclusive and sustainable over time? George Ritzer, The Globalization of Nothing. An Amazon review says this: "'The Globalization of Nothing'....articulately postulates the short and long-term effects of globalization....The Globalization of Nothing is a philosophical and clarion warning regarding the creeping and homogenizing impersonality of severe economic forces." Benjamin Barber, Jihad vs. McWorld: How Globalism and Tribalism Are Reshaping the World. This is a critical look at how globalization is undermining citizenship and the social structures that nurture humans in their everyday lives. It essentially explores the clash between growing, intolerant tribal identities and the dangerous effects of consumerism. A good read with either Stiglitz or Bhagwati. Jagdish Bhagwati, In Defense of Globalization. Bhagwati is a former adviser to the U.N. on globalization. A good read along with Stiglitz’, Globalization and Its Discontents. Very positive assessment of globalization and its affect on the poor, and a pointed critique of anti-globalization arguments. Joseph E Stiglitz, Globalization and Its Discontents. 2002 national bestseller by a renowned economist and Nobel Prize winner. Argues that globalization can be a positive force in the world. Some sharp criticisms of IMF policies. A more positive assessment than that of Barber. Nayan Chanda, Bound Together: How Traders, Preachers, Adventures, and Warriors Shaped Globalization. Relevant Films: The Manchurian Candidate Wall Street The Firm Class Action (Ford Pinto case) 4 Erin Brockovich Boiler Room Glengarry Glen Ross Barbarians at the Gate (fall of Nabisco) Rogue Trader Disclosure Civil Action The Verdict Silkwood Antitrus Reading Schedule: The assignments should always be done in advance of the day that reading is discussed. We will frequently refer to the reading and use them for in-class discussion so be sure to bring the books or readings under discussion with you to class. (There are a number of things that may change the schedule, but the general order will be as follows) Date Nov 14 Topic Reading ( in reader; Text) Introduction of course 16 Morality, law, ethics, avarice and greed 21 The dark side of obedience Human nature and corporate culture: What we learn from Milgram, Asch, Zimbardo 23 Corporate culture and leadership 28 Ethical Theories 30 What is the Corporation: stockholder Theory Dec 5 What is a corporation: Stakeholder theory 7 Moral Rights in the Workplace and Employee Responsibilities Chap 1 Why Study Ethics Reader: Langdon Gilkey, Shantung Compound Text: Chap. 4 Video and discussion Gini, Moral Leadership & Business Ethics McCoy, The Parable of the Sadhu UN Declaration of Human Responsibilities Chap 2 “Ethical Theory” Chap 3: 48-65 Reader: Friedman, The Social Responsibility of Business… Cases: A.P Smith Manufacturing Chap 3, 65-71 Freeman, A Stakeholder Theory of the Modern Corporation Cases: H.B. Fuller in Honduras; Shutdown at Eastland Chap 6 pp 119-123, 134144; Chap 7 pp .145-165 Cases: Workplace monitoring; Auditor’s Dilemma: A Matter of Principle 5 12 Marketing Ethics: Product Safety and Pricing Chap : 8 Cases: McDonald’s Coffee is Hot 14 Marketing Ethics: Product Safety and Pricing Merck and River Blindness 19 Marketing Ethics: Advertising and Target Marketing 21 Marketing Ethics: Advertising and Target Marketing continued 26 International Business and Globalization 28 International Business and Globalization Jan 2 TBA Jan 4 Team presentations Chap 9 Cases: Marketing Malt Liquor; Selling Kidneys Text: Chap 12 Caux Roundtable Principles Case:Pablo in Peril Donaldson/Dunfee, When Ethics Travel . (Contract section may be skipped) Universal Declaration of Human Responsibility (InterAction Council, April 1997) Case: Lockheed and Japan 6
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